What ScanOnline does

ScanOnline is an enterprise mobility and network infrastructure solutions provider headquartered in Locust, North Carolina, operating as a division of RMS Omega Technologies following its January 2024 acquisition. The company integrates rugged mobile devices, barcode and RFID readers, real-time location systems (RTLS), mobile device management (MDM) platforms, and enterprise network infrastructure (WLAN, switching, security, 5G distributed antenna systems) into deployment-ready solutions for warehouses, manufacturers, transportation and logistics firms, retail operations, and corporate office environments across the United States, Canada, and Mexico. As a Zebra Technologies Premier Solution Partner and Zebra Supplies Specialist, one of few such partners in the Southeast United States, ScanOnline's technology stack is largely anchored on Zebra-branded hardware combined with third-party software (including SOTI for MDM and BlueFletch for custom application development), augmented by a small set of proprietary software products: Visual Asset (cloud-based asset management for higher education), Mobile PacMan (institutional package tracking), and Quartermaster (law enforcement inventory management).

The company's business model blends four revenue streams: (1) hardware resale of rugged handhelds, tablets, scanners, RFID readers, label printers, and network gear sourced primarily through Zebra; (2) project-based professional services including site surveys, architecture design, installation, configuration, and certification testing delivered by a nationwide field services team; (3) 24/7/365 managed services for mobile device pools and enterprise networks; and (4) the One Solution as-a-service subscription introduced in 2020, which bundles hardware, software, professional installation, and managed services into a single fixed monthly rate covering the full technology lifecycle. Customer acquisition is driven through direct enterprise field sales with a consultation-led motion, supported by channel co-marketing with Zebra, industry events (including MODEX and Campus Technology), and a content marketing program anchored by case studies and technical guides. Post-acquisition, ScanOnline has access to expanded technical resources, RFID/RTLS/AIDC expertise, and the broader RMS Omega distribution footprint across the Eastern United States, though it continues to operate as a separately branded entity.

Name

ScanOnline

Legal name

ScanOnline

Website

https://scanonline.com

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

51–100 employees

Short description

ScanOnline provides enterprise mobility and network infrastructure solutions — rugged mobile devices, RFID, barcode scanning, MDM, and managed services — to warehouses, manufacturers, transportation/logistics, and retail firms across North America as a Zebra Premier Solution Partner and division of RMS Omega Technologies.

Ownership category

akta.pro rank

Product category

Enterprise Mobility & Data Collection Solutions

NAICS

Computer Systems Design Services (541512), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Barcode Scanners & Retail/Industrial Data Capture (HDACAFAJ)

akta.pro secondary industries

Barcode Scanners & Data Capture Devices (1D/2D/RFID Readers) (HDACAKAC), Management & Automation for Switching (Provisioning/Telemetry) (HDAFAAAK)

Keywords

• Enterprise mobility solutions
• Barcode and RFID
• Warehouse management systems
• Network infrastructure services
• Mobile device management

Headquarters

HQ city

Locust

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Hardware Sales: Sale of rugged handheld devices, rugged tablets, barcode scanners, RFID readers, label printers, wireless network hardware, and accessories as a value-added reseller. Products sourced from partners including Zebra Technologies.
2. Professional Services: Project-based professional services including site surveys, network design and architecture, installation, configuration, deployment, and integrity testing for enterprise mobility and network infrastructure projects.
3. Managed Services: Ongoing managed services including 24/7/365 remote monitoring, proactive maintenance, system management, network security, mobile device monitoring, repair management, and spare device pool services. Provided on a recurring subscription basis as part of the One Solution offering.
4. One Solution (As-a-Service): All-inclusive bundled offering combining hardware, software, professional installation, and managed services under one fixed monthly rate. Represents the company's unified go-to-market offering established in 2020, designed to deliver complex solutions across the entire technology portfolio.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

ScanOnline is a value-added reseller and systems integrator providing enterprise mobility and network infrastructure solutions—rugged handheld devices, barcode scanners, RFID/RTLS, label printing, and mobile device management—bundled with professional and managed services. Its 'One Solution' as-a-service model combines hardware, software, installation, and lifecycle managed services under a single fixed monthly rate for supply chain, manufacturing, warehousing, and logistics customers.

Product overview

ScanOnline is an enterprise mobility and network infrastructure solutions provider that operates as a unified platform offering hardware, software, professional services, and managed services. The core offerings include Enterprise Mobility Solutions (encompassing rugged handheld devices, tablets, RFID, RTLS, barcode scanners, and MDM platforms) and Enterprise Network Infrastructure (including Wireless LAN, network switching, security, and cloud/WAN solutions). The One Solution as-a-service plan bundles all hardware, software, professional installation, and managed services into a single monthly subscription. The company also offers label printing solutions, professional project services (StageMobile device staging, network site surveys, installation, and configuration), and managed services for 24/7/365 monitoring and maintenance. Software products include Visual Asset (cloud-based asset management for higher education), Mobile PacMan (package tracking), and Quartermaster (law enforcement inventory management). ScanOnline serves warehouses, manufacturing, transportation/logistics, retail, and corporate industries as a Zebra Premier Solution Partner operating under parent company RMS Omega Technologies.

Differentiator

Problem solved

Functional benefit

Brands

• One Solution: An all-inclusive 'as-a-service' plan that procures hardware, software, professional installation services, and managed services together as a single offering for one fixed monthly rate.

Products and services

• One Solution (As-a-Service) An all-inclusive as-a-service plan bundling hardware, software, professional installation, and managed services into a single fixed monthly rate, with full lifecycle management from deployment through retirement. For enterprise supply chain, manufacturing, and logistics customers.
• Enterprise Mobility Solutions Comprehensive workforce mobility solutions for supply chains and manufacturers, encompassing rugged handheld devices, tablets, scanners, RFID, RTLS, and mobile device management platforms to improve tracking, tracing, and reporting tasks.
• Mobile Device Management (MDM) Mobile Device Management platforms enabling remote deployment, monitoring, and real-time management of handheld devices across enterprise workforce pools.
• RFID Solutions Radio frequency identification technology for asset tracking, inventory management, and supply chain visibility.
• RTLS - Real Time Location Systems Real-time location tracking systems for monitoring assets and personnel within warehouses and manufacturing facilities.
• Barcode Scanners Handheld barcode scanning devices for data collection in warehouse, retail, and logistics environments.
• Handheld Mobile Computers and Tablets Rugged handheld mobile computers and enterprise tablets for warehouse, manufacturing, and logistics operations, including Zebra-branded devices.
• Warehouse Management Systems (WMS) Warehouse management system solutions for automating and optimizing warehouse operations including receiving, picking, and shipping.
• Enterprise Network Infrastructure Wired, WLAN, and cloud network infrastructure solutions for enterprise environments, including design, installation, and configuration services.
• Label Printers and Printing Solutions Mobile, desktop, and industrial label printing hardware, print supplies, and label printing software; ScanOnline is a Zebra Supplies Specialist.
• StageMobile Mobile device management staging service including in-house application/software loading and licensing, device-to-wireless network setup, barcode symbology configuration, security protocol configuration, wireless carrier activations, asset tagging, MDM software loading, and administrative training.
• Network Site Surveys Wireless network survey services (passive, active, and predictive) with detailed heat maps, AP location labeling, bill of materials, and cabling diagrams.
• Enterprise Mobile Device Managed Services 24/7/365 remote monitoring, security, and cyclical maintenance services for enterprise mobile device pools.
• Enterprise Network Managed Services Managed services for enterprise networks including monitoring, security, system management, and rogue device threat management.
• Mobile OS Migration Migration services for transitioning enterprise mobile devices from legacy Windows Mobile OS to Android operating systems.
• Visual Asset Cloud-based mobile asset management software for colleges and universities, providing real-time tracking, audit-ready reporting, and asset lifecycle management with PC, tablet, and smartphone access.
• Mobile PacMan Internal package handling and tracking solution for institutions, automating receiving, staging, and delivery of inbound packages across campuses wirelessly from mobile units and the web.
• Quartermaster Barcode tracking software specifically designed for law enforcement inventory and asset management.

Quantifiable outcome

• FSIoffice reported increased productivity after deployment of the new route delivery solution, with the onboarding process described as a seamless experience.
• +1 more outcomes

Named customers2 records

Segments7 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Two partnerships are on record, tiered core.

• RMS Omega TechnologiescoreStrategic or Co-development Partner · 2 January 2024ScanOnline completed the sale of all assets to RMS Omega Technologies in January 2024. ScanOnline remains intact as a separate brand and company, operating under RMS Omega Technologies as its parent organization. The merger expanded ScanOnline's product portfolio and technician/engineer headcount, especially around RFID, RTLS, and AIDC fields. Both companies share similar business models, company values, and missions.
• Zebra TechnologiescoreChannel Partner/ Reseller/ DistributorScanOnline is a Zebra Premier Solution Partner, one of few in the Southeast United States. The company distributes Zebra Technologies rugged mobile devices, scanners, RFID readers, tablets, printers, and related accessories. Also holds Zebra Supplies Specialist ranking. Co-hosts tech showcase events with Zebra Technologies.

Scale indicators3 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• SHI International: Large IT VAR and solutions provider with enterprise mobility, networking, and managed services offerings comparable to ScanOnline's portfolio. Competes on national enterprise mobility contracts and IT lifecycle engagements.
• Connection (PC Connection): Mid-market and enterprise IT solutions provider offering hardware, software, and services across enterprise mobility and networking categories. A direct competitor for mid-market enterprise mobility and network refresh deals where ScanOnline is also active.
• CDW Corporation: One of the largest IT VARs in North America, reselling enterprise mobility hardware (including Zebra), networking gear, and software to enterprise customers across virtually all verticals. CDW competes with ScanOnline on larger multi-site mobility and network refresh deals where its scale and catalog breadth outmatch regional specialists.
• Insight Enterprises: Global IT solutions and services provider with a substantial enterprise mobility and networking practice serving enterprise and mid-market clients. Comparable to ScanOnline in offering hardware resale plus managed and professional services, but at far greater scale and geographic reach.

Direct peers

• Barcoding Inc. AIDC and enterprise mobility solutions provider specializing in barcode, RFID, RTLS, and mobile workforce solutions for supply chain, manufacturing, and logistics customers. Closest direct competitor in the Zebra channel with comparable services depth and target verticals.
• RMS Omega Technologies: Parent company of ScanOnline since January 2024, and itself a Zebra-specialized AIDC/RFID/wireless systems integrator with overlapping product portfolio, customer verticals, and service capabilities. Most directly comparable peer given identical go-to-market motion and shared Zebra Premier partnership tier.
• CaptureTech: Enterprise mobility and AIDC solutions provider offering barcode scanning, RFID, mobile computers, and label printing solutions with professional and managed services. A like-sized Zebra partner serving similar supply chain and manufacturing use cases.

Emerging players

• Ivanti (Wavelink): Provider of enterprise MDM and mobility management software, including the Wavelink terminal emulation and device management portfolio commonly deployed alongside Zebra hardware. An adjacent technology peer whose products ScanOnline could resell or compete against in the mobility software stack.

Others

• Zebra Technologies: The OEM whose hardware ScanOnline resells and integrates. While not a direct competitor in the VAR sense, Zebra's expanding direct enterprise motion and Zebra PartnerConnect program economics directly shape ScanOnline's margin structure and deal access.
• SOTI: Mobile device management (MDM) software vendor whose products ScanOnline resells and deploys (e.g., SOTI MobiControl for FSIoffice). Comparable as a technology ecosystem partner rather than a competitor, but represents a vendor relationship ScanOnline depends on for solution completeness.

Market position

Weaknesses5 records

Competitive moat4 records

Key risks1 record

Key highlights1 record

Customer concentration

• Xx.com/scan_online
• Facebookfacebook.com/ScanOnlineHQ
• LinkedInlinkedin.com/company/scanonline

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ScanOnline