Witkoppen Clinic

What Witkoppen Clinic does

Witkoppen Clinic, legally registered as Witkoppen Health and Welfare Centre NPC, is a South African non-profit organisation established in 1946 that provides comprehensive primary healthcare and social welfare services to uninsured residents of informal settlements in the far northern suburbs of Johannesburg (Region A), with a particular concentration in Diepsloot, Msawawa and surrounding areas. The organisation operates a multi-department facility in Fourways that integrates adult and paediatric medical care, HIV care and treatment (established 1994), TB screening and treatment, women's health (antenatal, postnatal and family planning), mental health, dental, emergency, nutrition and pharmacy services under a single roof, alongside social services covering orphans and vulnerable children (OVC), poverty alleviation, child protection and gender-based violence support. A mobile clinic extends service delivery into informal settlements three times per week, averaging 40 patients per day. As of 2023, the clinic launched the Tswelopele (TSW) opt-in booked appointment service as a paid alternative to walk-in care. The organisation is led by Executive Director Dr Jean Bassett and governed by a Board of Directors chaired by Dr Penny Moumakwa, with patrons Khumo Shongwe and retired Constitutional Court Judge Edwin Cameron.

The underlying technology and operations platform comprises a Grade A on-site pharmacy with full-time pharmacists, the national Centralized Chronic Medicines Dispensing and Distribution (CCMDD) system with Pharmacy Dispensing Units (PDUs) at external pickup points including Clicks, Dischem and Alexandra/Bambanani Malls, the National Adherence Strategy (NAS) chronic disease management system, a self-sufficient mobile clinic with fully equipped consulting rooms, the Bekezela well-ventilated outdoor TB sputum collection booth, electronic data capture for monitoring and evaluation, and laboratory services delivered through a partnership with the National Health Laboratory Service (NHLS). The clinic's research arm engages a community advisory forum and the Diepsloot service providers meeting.

The business model is a hybrid of donor funding and patient processing fees, with no medical aid accepted. All activities depend on donor contributions; major institutional funders include PEPFAR/USAID via the Anova Health Institute, Gift of Hope, Discovery South Africa and the Gauteng Department of Health (which provides laboratory tests, drugs and pharmacy supplies), with additional grants from Deutsche Bank South Africa Foundation and other trusts. Patient fees are set at R150 per adult visit and R100 for children under 18 and pensioners, inclusive of medication and laboratory tests; the Tswelopele booked service is priced at R300-R550 depending on consultation type. The organisation is a Level 1 B-BBEE contributor, holds Section 18A tax-exempt status, and operates with 51-100 staff serving more than 5,000 patients monthly and over 2,000 orphans and vulnerable children.

Name

Witkoppen Clinic

Legal name

Witkoppen Health and Welfare Centre NPC

Website

https://witkoppen.org.za

Company type

Private

Founded year

1946

Operating status

Operating

Headcount range

51–100 employees

Short description

Witkoppen Clinic is a South African non-profit primary healthcare and social welfare organisation founded in 1946 that provides comprehensive medical, HIV/TB, maternal, mental health and social services to uninsured residents of informal settlements in Johannesburg's Region A, supported by donor funding, government partnership and modest patient processing fees.

Ownership category

akta.pro rank

Product category

Community Primary Healthcare

NAICS

Other Ambulatory Health Care Services (6219), Ambulatory Health Care Services (621), Outpatient Mental Health and Substance Abuse Centers (621420), Individual and Family Services (6241), Health Care and Social Assistance (62)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Misc Health & Allied Services, Nec (8090), Services-Health Services (8000), Services-Social Services (8300)

akta.pro primary industry

Primary Care for Underserved Populations (e.g., migrant, homeless, refugee clinics) (HLAFAGAN)

akta.pro secondary industries

Public/County Primary Care Clinics (HLAFAGAI), Outpatient Mental Health Clinics & Counseling Centers (HLAFACAA), School-Based & Community Women’s/Children’s Health Clinics (HLAFAJAO)

Keywords

• Primary healthcare services
• HIV and TB treatment
• Social welfare programs
• Maternal and child health
• Community health clinic

Headquarters

HQ city

Gauteng

HQ country

South Africa

HQ region

Africa

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Others

Revenue model

1. Donations and Donor Funding: Witkoppen Clinic relies heavily on donor funding for operations. All activities depend on donor contributions, with various trusts and organisations providing ongoing financial support. The clinic also accepts once-off or monthly donations from individuals.
2. Government Partnership: Partial funding from Gauteng Department of Health in the form of laboratory tests, drugs and pharmacy supplies. The clinic is part of the Department of Health network.
3. Patient Processing Fees: The clinic charges a processing fee of R150 for adults and R100 for children under 18 and pensioners per visit. This fee includes medication and laboratory tests. Additional fees apply for Tswelopele booked appointment services.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels9 records

Core offering

Witkoppen Clinic provides comprehensive primary healthcare and social welfare services to uninsured residents of informal settlements in the northern suburbs of Johannesburg, South Africa. Its offering spans HIV and TB screening, testing, treatment and support; chronic disease management (hypertension, diabetes); maternal and child health including antenatal and postnatal care; mental health; dentistry; pharmacy; emergency care; and social services for orphans, vulnerable children and gender-based violence survivors. Services are delivered through a walk-in main facility, a booked-appointment Tswelopele service, and a mobile clinic deployed in informal settlements.

Product overview

Witkoppen Clinic is a non-profit primary healthcare and social welfare organization operating since 1946. The organization provides a comprehensive, integrated range of healthcare services through multiple departments including Adult & Child Medical Services, HIV Care & Treatment (established 1994), TB Clinic, Pharmacy (Grade A), Women's Health (Antenatal, Postnatal, Family Planning), Mental Health Clinic, Emergency Room, Dental Clinic, Mobile Clinic, Nutrition & Healthy Diet Services, Social Services, and Gender-Based Violence Services. The clinic also operates a Tswelopele (TSW) booked appointment service as an opt-in alternative to reduce wait times. Additional programmes include the FRESH Start postnatal programme funded by Gift of Hope. Services are provided primarily to informal settlement communities in the Diepsloot and Fourways areas, with over 5,000 patients served monthly. The clinic operates as a non-profit company (NPC) and is the only facility offering comprehensive health and welfare services in Region A.

Differentiator

Problem solved

Functional benefit

Products and services

• Adult & Child Medical Services Comprehensive primary healthcare where nurses conduct examinations and provide treatment for all medical complaints, including paediatrics with immunisations and developmental milestone tracking. Targets uninsured community members in northern Johannesburg informal settlements.
• HIV Care & Treatment Established in 1994 to meet community needs for quality HIV care. Provides HIV testing, clinical and psychosocial care to children and adults living with HIV, antiretroviral treatment (ART), PrEP and PEP, and national adherence strategy support.
• TB Clinic Through the COAT Project, actively screens, tests and treats patients for TB using sputum collection in a well-ventilated outdoor booth (Bekezela) to minimise TB spread. Provides HIV counselling, educational programmes, and preventative therapy.
• Pharmacy Services Grade A on-site pharmacy staffed by full-time pharmacists and pharmacist assistants. Stocks the Department of Health essential drugs list including antiretroviral treatment (ART), and assists with CCMDD and pharmacy dispensing units. Patients are not charged for medication.
• Women's Health Services Includes antenatal clinic (ANC) for pregnant women, postnatal clinic with FRESH Start programme for new mothers and babies for 18 months after birth, and family planning and well women clinic offering breast examinations, pap smears and family planning services.
• Mental Health Clinic Provides mental health services including screening, evaluation, educational assessments, and ongoing psychotherapy by a counselling psychologist, plus medication prescription by a mental health doctor. Operates on Thursdays only.
• Emergency Room Manages emergencies including rehydrating patients, administering oxygen or nebulising patients, mild trauma, suturing, and procedures such as injections, dressings and drips. Patients are discharged or transferred to hospitals once stabilised.
• Dental Clinic Oral health services provided by the Department of Community Dentistry on Tuesdays and Fridays including oral hygienist services, assessments, and surgical procedures. Operates on first-come-first-serve basis.
• Mobile Clinic Takes healthcare directly to communities in informal settlements (Diepsloot Extension 12 and Msawawa) three times per week. Fitted with fully equipped consulting rooms, self-sufficient, serves approximately 40 patients daily. Services include child immunisation, emergency chronic disease management, general adult and paediatric care, HIV testing, social services, TB screening, and women's wellness.
• Nutrition & Healthy Diet Services Registered dietician supports mothers to breastfeed exclusively during baby's first year, advises on nutrition for older babies and children, monitors growth, and consults on nutrition for undernourished patients and those with special dietary needs.
• Social Services Includes child and family care programme, orphans and vulnerable children (OVC) programme, poverty alleviation project (grants assistance, food parcels, clothes), and statutory work including foster care and adoption referral.
• Gender-Based Violence Services Provides psychotherapy, counselling, social services assistance and medical treatment to victims of gender-based violence. Offers an integrated service in a safe, non-judgmental space addressing mental, social and physical well-being.
• Tswelopele Booked Appointment Service Opt-in booked appointment service allowing individuals to pre-book consultation times to avoid queues. Costs R300 per visit including medication, with additional charges for blood tests and sonar scans. Includes general, ANC/PNC, sonar scan and family planning appointments.
• Mvuselelo Male-Friendly Clinic First male-friendly clinic in Region A, dedicated to men's health services. Operated by all-male staff including a professional nurse and counsellor for HIV testing, aimed at helping fight HIV infections in young girls, women and their partners.
• FRESH Start Programme Future Realised through Education, Support & Healthcare programme funded by Gift of Hope. Offers medical, nutritional and social support focusing on keeping both mother and baby healthy while providing ARV treatment, parenting, nutritional and breastfeeding support for 18 months.
• Laboratory Services On-site laboratory services for diagnostic testing, operated in partnership with the National Health Laboratory Service (NHLS).

Quantifiable outcome

• HIV positivity rate reduced from 36.6% (2004) to 3.6% (2023)
• +3 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• Anova Health InstitutecoreStrategic or Co-development PartnerHIV care, treatment and support at Witkoppen Clinic is funded by PEPFAR (the United States President's Emergency Plan for AIDS Relief) through a grant from USAID in partnership with Anova Health Institute. Anova provides ongoing support and monitoring for HIV programmes.
• Gauteng Department of HealthcoreStrategic or Co-development PartnerWitkoppen Clinic forms part of the Department of Health network and receives partial funding particularly in the form of laboratory tests, drugs and pharmacy supplies. The clinic has been a trusted partner for over 25 years and provides training to nurses for NIMART (nurse-initiated and managed antiretroviral treatment).
• Gauteng Department of Social DevelopmentcoreStrategic or Co-development PartnerPartnership with Gauteng Department of Social Development for social services programmes including child protection and welfare services.
• Netcare 911minorStrategic or Co-development PartnerNetcare 911 provides medical transfer to hospital for priority cases. Witkoppen Clinic also provides practical training to their EMS students.
• ER24minorStrategic or Co-development PartnerER24 provides medical transfer to hospital for priority cases from Witkoppen Clinic.
• GEMS Nursing CollegeminorStrategic or Co-development PartnerWitkoppen provides on-site practical training for GEMS Nursing College trainee auxiliary nurses.
• National Health Laboratory Service (NHLS)coreTechnology or IntegrationProvides laboratory services for Witkoppen Clinic patients.
• WITS Community Dentistry DepartmentminorStrategic or Co-development PartnerThe dental clinic is run by WITS Community Dentistry Department, with an oral health hygienist available on Tuesdays and Fridays.

Scale indicators9 records

Recent moves7 records

Expansion highlights5 records

Others

• Section27: South African public interest law and health rights organization; comparable in advocacy for underserved populations and overlap with Witkoppen's patient base, but operates as a legal/ad advocacy entity rather than a service provider.

Broad incumbents

• Partners in Health: Global health non-profit delivering comprehensive primary healthcare in resource-limited settings; comparable in integrated service model and focus on underserved populations, though operating at much larger scale and international footprint.
• AMREF Health Africa: Largest African health non-profit delivering primary healthcare, community health, and disease management across the continent; comparable community health worker model and donor-funded structure, though operating at continental scale.
• Médecins Sans Frontières (MSF) Southern Africa: International medical humanitarian organization providing primary and emergency healthcare to underserved populations globally; comparable mission and patient base, though larger and more diversified.

Direct peers

• Right to Care: South African non-profit providing HIV/AIDS, TB, and primary healthcare services to underserved populations; directly comparable in target population, donor-dependent model, and government partnership structure.
• TB HIV Care: South African non-profit delivering TB and HIV prevention, screening, and treatment in underserved communities; comparable disease focus, patient population, and reliance on PEPFAR/USAID and Global Fund grants.
• The Aurum Institute: South African health impact organization focused on HIV, TB, and broader public health research and implementation; comparable in HIV service delivery, donor-funded model, and Johannesburg presence.
• Kheth'Impilo: South African non-profit supporting community-based primary healthcare, HIV/TB, and chronic disease management in underserved areas; comparable mission, target population, and donor-funded operating model.
• Wits Health Consortium (WHC): University of the Witwatersrand-affiliated non-profit entity supporting primary healthcare, HIV, and public health programmes; comparable in operational scope, Johannesburg footprint, and partnership with academic institutions (Wits also runs Witkoppen's dental clinic).

Regional players

• Right Health (South Africa): South African primary healthcare provider network serving insured and uninsured patients; partial overlap in patient population and primary care focus but commercially oriented and broader geographic coverage.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/witkoppen105
• Facebookfacebook.com/WitkoppenClinic
• LinkedInlinkedin.com/company/witkoppen-clinic
• Instagraminstagram.com/witkoppenclinic

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles15 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Witkoppen Clinic