New York State Department of Public Service

What New York State Department of Public Service does

The New York State Department of Public Service (DPS) is the staff agency of the New York Public Service Commission (PSC) and serves as the state's primary utility regulator. Established under Article 1, Section 4 of the State Public Service Law, DPS oversees investor-owned electric, gas, steam, telecommunications/cable, and private water utilities operating in New York State, with jurisdiction over rate-setting, service quality, safety compliance, and major infrastructure siting. The agency is led by Chair and CEO Rory M. Christian (designated September 2021, term runs through February 1, 2027) and operates from a headquarters at Agency Building 3, Empire State Plaza in Albany, with regional offices in Buffalo, Latham, Long Island, and New York City. The Commission consists of up to seven members appointed by the Governor and confirmed by the Senate; Rory M. Christian is the current Chair.

DPS administers an extensive portfolio of regulatory programs. Through the Office of Renewable Energy Siting and Electric Transmission (ORES), created under the RAPID Act effective April 2024 and operationalized via adopted regulations (16 NYCRR Parts 1100, 1101, 1102) in February 2026, DPS consolidates environmental review and permitting for renewable energy facilities of 25 MW or larger and electric transmission of 100+ kV. Other major programs include the Clean Energy Standard (Tier 1 renewable standard, ZEC nuclear support extended as ZEC 2.0 in January 2026, offshore wind, and Tier 4 for NYC), Value of Distributed Energy Resources, Energy Storage (6 GW by 2030 target), the NY-Sun program (6 GW by 2025), NY Green Bank (over $971 million authorized ratepayer funding), Energy Efficiency and Building Electrification (approximately $5.35 billion 2026-2030 across utility-administered Non-LMI, NYSERDA-administered Non-LMI, and LMI EE/BE), NYS Clean Heat (heat pump incentives), and EV infrastructure programs. Consumer-facing services include the Energy Affordability Program, Enhanced EAP launched January 2026, Lifeline telephone support, HEFPA consumer protections, Power to Choose ESCO comparison, the NYS Broadband Map (mapmybroadband.dps.ny.gov), and the Document and Matter Management (DMM) system for case files and public comments. Public participation is facilitated through monthly PSC sessions held in person and via webcast.

DPS does not generate commercial revenue and has no conventional go-to-market motion; it is funded through New York State government appropriations. Its regulatory activities shape the financial and operational trajectory of regulated entities across five sectors, with rate cases authorizing tens of billions of dollars in utility capital investment—including a $20.2 billion Consolidated Edison 2026-2028 capital plan settled from initial proposals of 11.4% (electric) and 13.3% (gas) rate increases down to 2.8% and 2%, respectively, and approximately $72 billion in planned Con Ed investment over the next decade. Recent enforcement and consumer-protection actions include a $71 million NRG-affiliated ESCOs settlement affecting approximately 278,000 residential and small commercial customers, and the approval of the Landis+Gyr Surent G480 ultrasonic gas meter, the first approved for use in New York State.

Name

New York State Department of Public Service

Legal name

New York State Department of Public Service

Website

https://dps.ny.gov

Company type

Private

Operating status

Operating

Headcount range

501–1,000 employees

Short description

The New York State Department of Public Service is the staff agency of the Public Service Commission, regulating electric, gas, steam, telecommunications, and private water utilities in New York State through rate-setting, infrastructure siting authority, and clean energy program administration.

Ownership category

akta.pro rank

Product category

Utility Regulation

NAICS

Regulation and Administration of Communications, Electric, Gas, and Other Utilities (926130), Utilities (221), Administration of Environmental Quality Programs (9241), Administration of Conservation Programs (92412)

SIC

Electric, Gas & Sanitary Services (4900), Electric Services (4911), Water Supply (4941), Natural Gas Distribution (4924)

akta.pro industry

PRIMARYBPAIAOAJ

Energy, Utilities & Natural Resources Regulators

Business & Public Services/Public Sector & Government Administration/Regulatory Agencies & Licensing (Cross-sector)

SECONDARYBPAIACAG

Water Supply & Wastewater Utilities Administration

Business & Public Services/Public Sector & Government Administration/Local/Municipal Government Administration

SECONDARYEUANAIAF

Rate Design, Tariff Administration & Regulatory Billing Compliance

Energy, Utilities & Environment/Water & Wastewater Utilities/Customer Metering, Billing & Water Retail Services

SECONDARYEUAJAIAH

FERC/PHMSA/State Commission Rule Compliance (Cross-Regulatory)

Energy, Utilities & Environment/Gas Utilities (Distribution)/Regulatory Compliance, Rates & Tariff Management

SECONDARYBPAIABAL

State/Provincial Environmental Protection & Natural Resources Administration

Business & Public Services/Public Sector & Government Administration/State/Provincial & Regional Government Administration

SECONDARYEUANAJAA

Regulatory Compliance Monitoring & Reporting (SDWA/CWA/NPDES, permits, audits)

Energy, Utilities & Environment/Water & Wastewater Utilities/Water Quality Testing, Compliance & Reporting

Keywords

• Utility regulation
• Rate setting
• Clean energy programs
• Consumer protection
• Energy affordability

Headquarters

HQ city

Albany

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Others

Revenue model

1. Regulatory Oversight: The NYS DPS operates as a state government department funded through the state budget. It does not generate commercial revenue. The Public Service Commission sets rates for regulated utilities, which are not revenue streams for DPS.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

Regulatory oversight of New York State public utilities (electric, gas, steam, telecommunications, and water), including rate-setting proceedings, service quality enforcement, and administration of clean energy and energy affordability programs. The agency resolves consumer complaints against utilities and supports the siting of renewable energy facilities.

Product overview

The New York State Department of Public Service (DPS) is a regulatory agency, not a traditional product company. DPS serves as the staff arm of the Public Service Commission, overseeing electric, gas, steam, telecommunications, and water utilities to ensure safe, reliable service at reasonable rates. The agency offers consumer-facing services including the Energy Affordability Program (EAP and Enhanced EEAP), the Power to Choose ESCO comparison platform, the Document and Matter Management (DMM) system for regulatory proceedings, and the NYS Broadband Map. DPS administers extensive clean energy programs under the Clean Energy Standard including Renewable Energy Standard (Tier 1), Zero-Emissions Credits (ZEC), Value of Distributed Energy Resources (VDER), Energy Storage Deployment (6 GW by 2030 target), Energy Efficiency and Building Electrification ($5.35B portfolio), NY Green Bank ($971M+), NY-Sun (6 GW solar by 2025), and EV Infrastructure programs. Through the Office of Renewable Energy Siting (ORES), DPS implements the RAPID Act for permitting major renewable energy (25 MW+) and electric transmission facilities (100+ kV).

Differentiator

Problem solved

Functional benefit

Products and services

• Utility Rate-Setting Proceedings Statutory rate-setting proceedings in which DPS reviews and approves the rates charged by investor-owned electric, gas, steam, telecommunications, and water utilities operating in New York State. The service is for utilities seeking rate authorization and for consumers participating in the regulatory process.
• Clean Energy Program Administration Administration of New York State clean energy programs that promote renewable energy deployment, energy efficiency, and emissions reductions. The service supports utility compliance and clean energy developers operating under state energy policy goals.
• Energy Affordability Programs Income-eligible bill payment assistance and energy efficiency programs serving New York State residential utility customers. The service is for income-eligible consumers seeking to reduce energy burden.
• Consumer Complaint Resolution Investigation and resolution of consumer complaints against regulated utilities, including billing disputes, service quality issues, and service termination concerns. The service is for residential and commercial utility customers in New York State.
• Renewable Energy Facility Siting Review and permitting of major renewable energy facilities under the Office of Renewable Energy Siting (ORES). The service is for renewable energy developers seeking siting approvals in New York State.

Quantifiable outcome

• Energy burden target at or below 6% of household income for income-eligible customers
• +3 more outcomes

Named customers11 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eight partnerships are on record, tiered core and minor.

• NYSERDA (New York State Energy Research and Development Authority)coreStrategic or Co-development Partner · 12 June 2026NYSERDA and DPS collaborate on advanced nuclear policy, having jointly published an options paper on June 12, 2026 outlining policy mechanisms for advanced nuclear deployment. NYSERDA also administers clean energy programs including the Renewable Energy Standard, energy storage incentives, NY-Sun solar program, and Innovation & Research portfolio funded through DPS-authorized budgets.
• NYISO (New York Independent System Operator)coreStrategic or Co-development PartnerDPS works with NYISO on grid operations, interconnection queue management, and energy policy. NYISO reported approximately 11.9 GW of large-load interconnections pending as of February 2026.
• NY Green BankcoreStrategic or Co-development PartnerNY Green Bank is a division of NYSERDA that mobilizes private sector capital for clean energy. The Commission has authorized over $971 million in ratepayer funding to support NYGB's financing activities accelerating clean energy deployment.
• Investor-Owned UtilitiescoreStrategic or Co-development PartnerDPS collaborates with utilities including Con Edison, National Grid, NYSEG, RG&E, Central Hudson, Orange & Rockland, and others on implementing Energy Affordability Programs, non-LMI Energy Efficiency programs, and Clean Energy Standard compliance.
• Consolidated Edison Company of New YorkcoreStrategic or Co-development PartnerDPS negotiated Con Ed's $20.2 billion capital plan for 2026-2028, settling initial proposals for 11.4% electricity and 13.3% gas price increases down to 2.8% and 2% respectively. DPS also approved Con Ed's stake sale in Mountain Valley Pipeline.
• Broadband ProvidersminorStrategic or Co-development PartnerDPS oversees pole attachment processes affecting broadband deployment under the BEAD program. The agency works with broadband providers to address delays and cost uncertainties from utility pole attachments, with costs rising from $30,000 to $90,000 per mile.
• National GridminorStrategic or Co-development PartnerNational Grid's standards laboratory conducted accuracy and safety testing for Landis+Gyr's Surent G480 ultrasonic gas meter, leading to the first such meter approved for use in New York State. The meter can now be deployed by National Grid and other NY gas utilities.
• Data Centers and Advanced Manufacturing CompaniesminorStrategic or Co-development PartnerDPS initiated 'Energize NY Development' proceeding to reform large-load interconnection policy for data centers, advanced manufacturing, and industrial facilities under Governor Hochul's initiative.

Scale indicators16 records

Recent moves6 records

Expansion highlights6 records

Market position

Competitive moat2 records

Key highlights7 records

Customer concentration

• Xx.com/NYSDPS
• YouTubeyoutube.com/channel/UCY-VjX78sdCqyAqepg9-FzQ
• Facebookfacebook.com/NYSPSC
• LinkedInlinkedin.com/company/new-york-state-department-of-public-service
• Instagraminstagram.com/nysdps

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about New York State Department of Public Service