JOOPbox

What JOOPbox does

JOOPbox is a privately-held Spanish IT services company headquartered in Palma de Mallorca that has operated since 1998, offering a broad portfolio of cloud and managed services to small and medium businesses, professional firms, web developers, and hospitality/retail customers. The company is registered as JOOPBOX, S.L. (C.I.F. B57720732) and operates with a lean team of 1-10 employees, leveraging 15+ years of accumulated expertise in email services, web hosting, and IT infrastructure management as a key positioning point against larger commodity providers.

The core product portfolio centers on web hosting (CloudHosting and CloudServer/VPS), professional email (JOOPmail and JOOPmail Hosted Exchange based on Microsoft Exchange 2016), a proprietary cloud document and image management platform (HOX), bulk email delivery (JOOPSend), and an SSL certificate distribution platform (JOOPSSL). Underlying infrastructure is built on open-source components including Linux, NGINX, PHP 7+, and the ELK Stack (Elasticsearch, Logstash, Kibana). JOOPbox also operates as a certified channel partner and managed service provider for Google Workspace and Microsoft 365, handling migrations, configuration, and ongoing support, and offers managed Amazon Web Services within its CloudServer portfolio. Adjacent services include ModSecurity WAF, ELK-based big-data analytics, and GDPR/Legal Web Compliance consulting.

The business model is predominantly subscription-based recurring revenue, with tiered monthly/annual pricing across services — for example, CloudHosting phpBooster plans starting at €109.95/month, HOX ranging from €5.95 to €249.95/month, JOOPmail at €2/mailbox/month with a 10-mailbox minimum, and Google Workspace resale at €8.10–16.20/user/month plus management fees. Customer acquisition is primarily sales-led via the company website with phone-based consultation, supplemented by SEO-optimized service pages and a technical blog covering web security, WordPress, and email best practices. The company positions its XTRM-Support 24/7 service — branded as a distinct sub-brand — as the primary differentiator versus larger hosting competitors.

Name

JOOPbox

Legal name

JOOPBOX, S.L.

Website

https://joopbox.com

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

1–10 employees

Short description

JOOPbox is a Spanish IT services company providing cloud hosting, professional email, document management, and SSL certificates to SMBs, developers, and professional firms, while reselling Google Workspace and Microsoft 365 as a certified partner.

Ownership category

akta.pro rank

Product category

Managed Cloud Hosting Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computer Systems Design and Related Services (5415)

SIC

Services-Management Services (8741), Services-Facilities Support Management Services (8744)

akta.pro primary industry

Cloud Managed Services (Operations, Monitoring, Patching) (BPAEACAF)

akta.pro secondary industries

Cloud Managed Services (M365/Azure/AWS/GCP) (BPAEABAE), Remote Monitoring & Management (RMM) Services (BPAEABAA)

Keywords

• Managed cloud hosting
• Business email services
• Ssl certificate management
• Microsoft 365 partner
• Google workspace reseller

Headquarters

HQ city

Palma De Mallorca

HQ country

Spain

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. Cloud Hosting Services: Subscription-based web hosting services including CloudHosting and phpBooster plans, CloudServer (VPS/dedicated), and AWS managed services. Recurring monthly/annual revenue with tiered pricing based on resources and features.
2. Email Services: JOOPmail professional email service (from €2/month per mailbox, minimum 10 mailboxes), JOOPmail Hosted Exchange (100GB mailboxes), and JOOPmail Archiving (€3-4/month per mailbox). Recurring subscription revenue.
3. SSL Certificates: SSL/TLS certificate sales including GeoTrust, RapidSSL, Symantec products. Pricing from €49-1099/year depending on certificate type. One-time annual licenses with renewal revenue.
4. HOX Document Cloud: Document and image management service with tiered pricing: HOX[Mini] €5.95/month, HOX[S] €17.95/month, HOX[M] €89.95/month, HOX[L] €249.95/month. Annual billing available with discounts.
5. Bulk Email Gateway: JOOPsend mass email service starting from €18.95/month for email marketing and transactional email delivery with 99% success rate guarantee.
6. Google Workspace Resale: Resale and managed services for Google Workspace: Starter at €8.10/user/month and Standard at €16.20/user/month, with JOOPbox adding management fee per license.
7. Domain Registration: Domain registration services for various TLDs including creative extensions (.PHOTOGRAPHY, .PHOTO, .PHOTOS, .GALLERY, .APP).
8. CDN Services: Content Delivery Network service for website acceleration and performance optimization.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels5 records

Core offering

JOOPbox sells managed cloud hosting (CloudHosting, phpBooster, CloudServer, AWS), business email (JOOPmail, JOOPmail Hosted Exchange, JOOPmail Archiving), productivity suite resale and management (Google Workspace, Microsoft 365), document/image management (HOX), bulk email delivery (JOOPSend), SSL certificates (JOOPSSL), domain registration, CDN, ModSecurity WAF, ELK-based big data analytics, and GDPR/Legal Web Compliance, all backed by 24/7 XTRM-Support.

Product overview

JOOPbox is a Spanish IT services company offering a comprehensive cloud hosting and services portfolio. The core offerings include CloudHosting (shared web hosting) and CloudServer (VPS/cloud servers including AWS management) for hosting needs; email services including JOOPmail (professional email), JOOPmail Hosted Exchange (Microsoft Exchange 2016), and JOOPmail Archiving; productivity suites Microsoft 365 and Google Workspace (resold and managed); HOX (cloud document/image management with QR codes); JOOPSend (bulk email/SMTP gateway for marketing and transactional email); SSL certificates under the JOOPssl brand; domain registration; CDN; ModSecurity WAF; ELK for Big Data analytics; and GDPR/Legal Web Compliance tools. phpBooster is a hybrid hosting product combining shared hosting high availability with dedicated CPU/memory resources. All services are supported by XTRM-Support 24/7 customer assistance. Infrastructure is based on open-source software and includes PHP 7+, HTTP/2, SSL/TLS encryption, and partnerships with AWS, Google Cloud, and Microsoft Azure.

Differentiator

Problem solved

Functional benefit

Brands

• JOOPSend: Bulk email SMTP gateway and email marketing campaign management service.
• JOOPSSL
• JOOPmail
• XTRM-Support
• JOOPbox Legal Web Compliance
• JOOPbox

Products and services

• CloudHosting Shared web hosting platform optimized for WordPress, PrestaShop, Laravel, Magento, and other CMSs, offering PHP 7+, HTTP/2, free Let's Encrypt SSL, high availability, and managed security for SMB websites.
• phpBooster Hybrid hosting product that combines shared hosting availability with dedicated PHP Cloud CPU and memory resources, plus optional Sphinx search, memcached, and Amazon CloudFront CDN, targeted at dynamic CMS and e-commerce workloads.
• CloudServer Virtual private server and cloud server product available in multiple tiers (box[S], box[M], box[L], box[CX]) plus Amazon Web Services managed services, with SNI or dedicated IP options.
• JOOPmail Professional business email service with 25GB mailbox storage, 50MB attachments, IMAP/POP3, SPF/DKIM/DMARC authentication, antispam, antivirus, calendar, contacts, tasks, notes, Dropbox integration, webmail, and mobile access for SMB customers.
• JOOPmail Hosted Exchange Microsoft Exchange 2016 hosted email solution with 100GB mailboxes, full Exchange features, and hybrid capability allowing JOOPmail and Microsoft Exchange users to coexist in the same domain.
• JOOPmail Archiving Cloud-based email archiving solution with unlimited storage and retention, 256-bit AES encryption, cloud replication, advanced search, user access levels, reporting, LDAP support, and compliance features.
• Google Workspace Google's productivity suite (formerly G Suite) resold and managed by JOOPbox, including Gmail business email, Google Drive, Calendar, video chat, and advanced administration tools, offered in two tiers from €8.10 to €16.20 per user per month.
• Microsoft 365 Microsoft's productivity and collaboration suite including Office apps, Windows, 50GB or 100GB business email, and modern collaboration cloud services such as Microsoft Teams, SharePoint, and OneDrive, resold and managed by JOOPbox.
• HOX Cloud document and image management platform with upload, conversion, processing, QR-code sharing, web console, FTP/SFTP, templates, HOXShot webpage screenshots, and cloud storage, available in five tiers from HOX[Mini] (€5.95/month) to HOX[CX] (custom pricing).
• JOOPSend Bulk email SMTP gateway and email marketing service providing mass email delivery for email marketing and transactional communications, guaranteeing 99% successful delivery rate and integrating optionally with Interspire Email Marketer.
• JOOPSSL SSL/TLS certificate portfolio including domain (DV), organization (OV), and extended validation (EV) certificates, wildcard and multi-domain SAN/UCC certificates, and digital ID certificates from Let's Encrypt, GeoTrust/RapidSSL, and Symantec authorities.
• Domain Registration Domain registration service for various TLDs including new creative extensions such as .APP, .PHOTOGRAPHY, .PHOTO, .PHOTOS, .GALLERY, .ADULT, .PORN, .SEX, .XXX, plus standard extensions.
• CDN / JOOPCDN Content Delivery Network service (branded JOOPCDN) based on Amazon CloudFront for accelerating content delivery and improving website performance.
• ModSecurity WAF Web Application Firewall based on ModSecurity for protecting websites from application-layer attacks, offered as a managed service.
• ELK for Big Data Big data analytics solution based on the ELK Stack (Elasticsearch, Logstash, Kibana) for processing and analyzing large volumes of data and logs, offered as a managed service.
• Legal Web Compliance (GDPR/RGPD) GDPR (RGPD) and legal web compliance consulting and tools that help businesses meet data protection and privacy regulations.

Quantifiable outcome

• 99% email delivery success rate guaranteed for JOOPsend bulk email service
• +3 more outcomes

Named customers2 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability2 records

Feature7 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Let's EncryptcoreTechnology or Integration · 1 April 2016Let's Encrypt is a non-profit certificate authority providing free SSL/TLS certificates. JOOPbox joined the initiative to offer free certificates to all CloudHosting, CloudServer, CDN, and HOX customers to enable HTTPS encryption.
• SymanteccoreTechnology or IntegrationSymantec is a major SSL certificate authority whose certificates JOOPbox resells and manages for customers. JOOPbox offers Symantec Secure Site, Symantec Secure Site Pro, and Symantec Secure Site Pro with EV certificates with prices ranging from €349 to €1,099/year.
• GeoTrustcoreTechnology or IntegrationGeoTrust is a certificate authority whose SSL certificates JOOPbox resells. Offerings include GeoTrust RapidSSL (€54.95/year), GeoTrust True BusinessID, and wildcard certificates.
• Google (Google Workspace)coreChannel Partner/ Reseller/ DistributorJOOPbox is a certified Google Workspace partner providing migration, configuration, and ongoing managed services for Google Workspace (formerly G Suite). They offer two plans: Starter at €8.10/user/month and Standard at €16.20/user/month plus management fees.
• Microsoft (Office 365/Microsoft 365)coreChannel Partner/ Reseller/ DistributorJOOPbox is a certified Microsoft partner providing Office 365 and Microsoft 365 migration, configuration, and ongoing managed services. They have more than 15 years of experience with Microsoft email solutions and direct communication channels with Microsoft support teams.
• Amazon Web Services (AWS)minorChannel Partner/ Reseller/ DistributorJOOPbox offers Amazon Web Services managed services as part of their CloudServer offerings, providing AWS consulting, optimization, and management.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• CDmon: Catalan/Spanish web hosting, domain registration, email, and managed cloud services provider. Closely comparable to JOOPbox in product mix (hosting, email, SSL, domains) and in its focus on the Spanish-speaking SMB market.
• dinahosting: Spanish hosting and managed services company offering shared hosting, VPS, dedicated servers, domains, SSL, and managed email. Competes with JOOPbox for the same SMB and developer segment in Spain.
• Webempresa: Spanish managed WordPress and web hosting provider serving SMBs and agencies. Overlaps with JOOPbox's CloudHosting, phpBooster, and 24/7 Spanish-language support motion for WordPress and CMS customers.
• Raiola Networks: Spanish cloud hosting, VPS, dedicated servers, and managed services provider with strong focus on WordPress and CMS customers. Comparable to JOOPbox in target customer (Spanish SMBs and developers) and managed hosting delivery model.
• Arsys: Spanish cloud hosting, managed server, and email services provider with a similar SMB and reseller product portfolio. Direct overlap with JOOPbox on shared hosting, CloudServer VPS, Microsoft 365, Google Workspace, and SSL reselling within the same Spanish market.

Broad incumbents

• IONOS (1&1 Internet): Large European hosting and cloud services incumbent with shared hosting, VPS, dedicated servers, Microsoft 365, and SSL offerings. Competes with JOOPbox for SMB customers in Spain but at much greater scale and with a much wider product portfolio.
• OVHcloud: European hyperscale cloud and hosting provider with shared hosting, VPS, dedicated servers, and managed databases. Competes with JOOPbox on infrastructure layer with greater scale, broader geographic footprint, and stronger brand recognition.
• Acens Technologies (part of Telefónica): Telefónica-owned Spanish cloud hosting and managed services business offering hosting, cloud servers, Microsoft 365, and connectivity. Comparable in managed services profile but operates at significantly larger scale within Spain.

Emerging players

• SiteGround: Independent managed hosting company with strong WordPress and SMB focus. Comparable to JOOPbox in target customer and emphasis on managed performance and support, but operates globally rather than Spain-only.

Others

• Google Workspace Reseller Program (channel): The Google Workspace reseller and partner ecosystem through which JOOPbox generates channel revenue and management fees. Relevant as an ecosystem reference point rather than a direct competitor; defines the partner economics and competitive boundary for JOOPbox's resale business.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/joopbox

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about JOOPbox