Charleston-Kanawha Housing

What Charleston-Kanawha Housing does

Charleston-Kanawha Housing Authority (CKHA) is a federally-funded public housing authority operating under the U.S. Department of Housing and Urban Development, serving low and moderate-income residents in Clay, Kanawha, and Putnam Counties in West Virginia. The agency administers two primary HUD programs: Public Housing, comprising 1,440 housing units across 12 developments (6 family communities and 4 senior/disabled high-rises) plus scattered sites, and the Housing Choice Voucher (Section 8) program, with 2,960 rental assistance vouchers administered in partnership with private landlords. The combined organization was formed on August 2, 2006 through the merger of the Charleston Housing Authority and the Kanawha County Housing Authority, and now serves more than 4,400 families, making it the largest assisted housing agency in West Virginia. Additional programs include Project Based Vouchers, a Moderate Rehabilitation program, and a Family Self-Sufficiency program with escrow savings and community resource referrals.

CKHA employs approximately 80 staff under CEO Mark Taylor and operates from a central administrative office at 1525 Washington Street West in Charleston. The technology stack consists of a public housing management system and HCV administration platform, supplemented by third-party integrations including the WaitlistCheck online pre-application portal (available 24/7), Paylease Community Payments for electronic rent collection, and CheckFreePay for cash payment processing at retail locations. The agency maintains a Facebook presence, distributes a monthly newsletter, and conducts in-person orientations at its administrative office.

CKHA's revenue model is entirely federal: HUD operating subsidies fund public housing operations, Housing Assistance Payments cover the difference between tenant contribution (30% of income) and approved rent for voucher holders, and administrative fees support program oversight. Tenant rent contributions are nominal and capped by HUD formula. The agency is governed by a Board of Commissioners and holds multiple NAHRO Agency Award of Merit recognitions spanning 1993 to 2010 for innovation in energy efficiency, resident services, and community development. CKHA participates in HUD's Moving to Work demonstration program, which provides regulatory flexibility for program design.

Name

Charleston-Kanawha Housing

Legal name

Charleston-Kanawha Housing Authority

Website

https://ckha.com

Company type

Private

Founded year

1939

Operating status

Operating

Headcount range

51–100 employees

Short description

Charleston-Kanawha Housing Authority is a federally-funded HUD public housing agency serving 4,400+ low-income families across West Virginia's Clay, Kanawha, and Putnam Counties, operating 1,440 public housing units and 2,960 Section 8 vouchers with 80 employees.

Ownership category

akta.pro rank

Product category

Public Housing and Rental Assistance Services

NAICS

Residential Property Managers (531311), Administration of Housing Programs (92511), Lessors of Residential Buildings and Dwellings (53111)

SIC

Real Estate Agents & Managers (For Others) (6531), Operators Of Apartment Buildings (6513), Real Estate Operators (No Developers) & Lessors (6510)

akta.pro primary industry

Affordable & Subsidized Housing Property Management (LIHTC, Section 8) (BPAJAFAD)

akta.pro secondary industry

Affordable Housing & Community Development (Housing, Community Land Trusts) (BPAGALAC)

Keywords

• Public housing assistance
• Housing choice vouchers
• Affordable rental housing
• Low-income housing programs
• Senior housing communities

Headquarters

HQ city

Charleston

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Federal Housing Assistance: Charleston-Kanawha Housing Authority is a public housing authority that receives federal funding through the U.S. Department of Housing and Urban Development (HUD) to administer public housing and Section 8/Housing Choice Voucher programs. Revenue comes from HUD for housing assistance payments and operational costs.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Charleston-Kanawha Housing Authority (CKHA) is a public housing agency that administers federally funded housing assistance programs for low and moderate income residents. Its core offerings are Public Housing (housing units owned and operated directly by CKHA across 12 developments) and the Housing Choice Voucher (Section 8) rental assistance program administered throughout Clay, Kanawha, and Putnam Counties in West Virginia.

Product overview

Charleston-Kanawha Housing Authority (CKHA) operates as a public housing agency providing affordable housing assistance through two primary programs: Public Housing (direct management of housing units) and the Housing Choice Voucher (HCV/Section 8) program (tenant-based rental assistance). CKHA also administers Project Based Voucher units and the Family Self-Sufficiency (FSS) program. The organization manages 12 housing developments (8 family sites and 4 senior high-rises) serving more than 4,400 families across Kanawha, Clay, and Putnam Counties in West Virginia. Additional digital services include an online pre-application portal and online rent payment system through third-party providers.

Differentiator

Problem solved

Functional benefit

Products and services

• Public Housing
• Housing Choice Voucher (HCV) Program
• Moderate Rehabilitation Program
• Project Based Voucher (PBV)
• Family Self-Sufficiency (FSS) Program
• Senior High-Rise Communities
• Family Communities
• Online Pre-Application Portal
• Online Rent Payment

Quantifiable outcome

• 4,400+ families receive housing assistance
• +1 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Partnerships

Three partnerships are on record, tiered minor.

• Goal Smart Program PartnersminorOthers · 1 January 2025Goal Smart Program launched January 1, 2025, recognizes and rewards FSS participants for completing milestones through financial incentives funded by reallocated forfeited escrow funds.
• West Side Main StreetminorStrategic or Co-development Partner · 1 January 2009Consulting services provided for the exterior rehabilitation and new construction of the administration building, developing the new look that appropriately meshes with the historical nature of the old neighborhood.
• University of Charleston Interior Design DepartmentminorStrategic or Co-development Partner · 1 January 2001Partnership with University of Charleston's Interior Design Department for a class project at Jarrett Terrace. Students created model apartments demonstrating creative use of space in studio-style apartments, helping attract tenants to rent efficiency units.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Market position

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/CKHAWV
• LinkedInlinkedin.com/company/ckha

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Charleston-Kanawha Housing