Seibu

What Seibu does

Seibu Hire Co., Ltd. (西武ハイヤー株式会社) is a private operating subsidiary of Seibu Holdings and the leading taxi and luxury hire car operator across Tokyo's Tama area and Saitama Prefecture, Japan. Founded on June 7, 1967, the company is headquartered in Tokorozawa, Saitama Prefecture, and operates a fleet of 272 taxis and 32 hire cars through approximately 6-8 offices, serving general consumers, corporate clients, and specialized segments including wheelchair users, expectant mothers, families with young children, and pet owners. Its core technology is a GPS-based digital wireless dispatch system processing 4,000+ daily requests, supported by multilingual English/Korean/Chinese operator support and an extensive cashless payment stack spanning Japanese IC cards, major credit networks, and inbound QR-code wallets.

Name

Seibu

Legal name

西武ハイヤー株式会社

Website

https://seibuhire.co.jp

Company type

Private

Founded year

1967

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Seibu Hire Co., Ltd. is a Seibu Group subsidiary operating taxi and luxury hire car services across Tokyo's Tama area and Saitama Prefecture. It serves general commuters, corporate clients, tourists, and specialized segments including accessibility, maternal, and pet transportation with a 304-vehicle fleet.

Ownership category

akta.pro rank

Product category

Ground Passenger Transportation

NAICS

Taxi and Ridesharing Services (485310), Taxi and Limousine Service (4853), Limousine Service (485320)

SIC

Transportation Services (4700)

akta.pro primary industry

Street-Hail Taxi & Taxi Fleet Operators (THAIAGAA)

Keywords

• Taxi services
• Hire car services
• Passenger transportation
• Accessible transportation
• Chauffeur services

Headquarters

HQ city

Tokorozawa

HQ country

Japan

HQ region

Asia

Offices8 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Taxi Metred Fares: Standard taxi metered fares based on distance and time, covering Tokyo Tama area and Saitama regions
2. Hire Car Services: Premium charter services including dedicated corporate contracts, spot usage for business/golf/weddings, and vehicle management outsourcing
3. Vehicle Management Contracting: Outsourced driver and vehicle management services for corporate clients

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Seibu Hire operates taxi and luxury hire car passenger transportation services across the Tokyo Tama area and Saitama Prefecture, supported by a 304-vehicle fleet and GPS wireless dispatch network. Beyond standard metered taxi services, the company offers specialized accessibility and lifestyle-oriented variants (UD Taxi for wheelchair users, Mama Taxi for expectant mothers, Pet Taxi), sightseeing charters (Kawagoe, Musashino-Sayama pilgrimage), corporate hire car contracts, and outsourced municipal community bus operations.

Product overview

西武ハイヤーは西武グループの一員として、タクシー・ハイヤー事業を展開する транспорт会社。主要製品はハイヤー（高級チャーター）とタクシー（一般配車）の2つのコアサービスと、UDタクシー、ママタク、ペットタクシー、聴覚障がい者FAX予約、川越観光、コミュニティワゴンなどのアドオン・モジュール群で構成。ユーザーは обычный taxi service, specialized accessible vehicles for wheelchair users, priority dispatch for pregnant women and families with infants, pet-friendly vehicles, and tourist-focused routing services.

Differentiator

Problem solved

Functional benefit

Brands

• 西武のママタク (Seibu Mama Taxi): A priority taxi dispatch service for expectant mothers and parents with children up to 3 years old, providing safe transportation to hospitals with special accommodations.
• 西武のペットタクシー (Seibu Pet Taxi)
• UDタクシー (UD Taxi / Universal Design Taxi)
• 小江戸川越観光タクシー (Kawagoe Sightseeing Taxi)
• 聴覚障がい者向けFAX配車サービス (Hearing Impaired FAX Dispatch Service)
• 武蔵野・狭山観音霊場巡り (Musashino-Sayama Kannon Pilgrimage)

Products and services

• Taxi Service Standard metered taxi service covering the Tokyo Tama area and Saitama Prefecture with GPS wireless dispatch, non-smoking and drive-recorder-equipped vehicles, and extensive cashless payment support. Available 24 hours a day for individual consumers needing daily transportation.
• Hire/Luxury Charter Service Premium chauffeured hire car service using high-grade vehicles (Alphard, Majesta, Crown HV, Cima) for corporate executives, VIP transportation, business meetings, golf, weddings, and government visits. Offered as dedicated corporate contracts, spot usage, or vehicle management outsourcing, primarily within Tokyo.
• UD Taxi (Universal Design Taxi)

Quantifiable outcome

• Over 4,000 daily wireless taxi dispatches enabling stable driver income
• +1 more outcomes

Named customers2 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration27 records

Feature2 records

Partnerships

One partnership is on record.

• Petgo Inc.coreStrategic or Co-development Partner · 29 June 2026Petgo Inc. (Tokyo-based pet e-commerce company founded 2004) entered strategic capital alliance with Seibu Group subsidiary Blue Incubation. Blue Incubation acquires approximately 14.98% stake (rising to 19.98% upon full option exercise) through 332,300 new shares. Partnership aims to combine Petgo's digital customer base with Seibu Group's physical assets including transportation and leisure facilities to develop pet outing services in Japan's pet market estimated at 400 billion yen.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Green Cab Co., Ltd. Tokyo central-area taxi operator with several hundred vehicles and dedicated dispatch system. Direct competitor for metered street-hail and dispatch taxi rides in the Greater Tokyo region.
• Hinomaru Motorcars (Tokyo Hire): Large Tokyo-based taxi and hire car operator offering both metered taxi and dedicated chauffeur services. Comparable in fleet structure, dispatch model, and luxury charter offerings to Seibu Hire.
• Nihon Kotsu: Japan's largest Tokyo-based taxi and hire car operator with several thousand vehicles, offering standard taxi, premium hire, and dispatch services. Directly comparable business model to Seibu Hire as a fleet-owning taxi/chauffeur company operating in the Greater Tokyo area.
• Daiwa Motor Transportation (Iwafune Hire): Tokyo taxi and hire car operator combining standard taxi service with a premium hire car fleet. Comparable to Seibu Hire's dual taxi/hire business model.
• Tokyu Taxi: Subsidiary of Tokyu Corporation, providing taxi services in the Tokyo metropolitan area with branding tied to a major rail/real estate conglomerate — analogous to Seibu's relationship with Seibu Group.
• Kokusai Motorcars (Checker Cab): Major Tokyo taxi operator known for the Checker Cab brand, running a large fleet with own dispatch system and premium hire service. Direct competitor in the Tokyo metropolitan taxi and chauffeur market.

Broad incumbents

• Mobility Technologies (GO Inc.): Operator of the GO taxi dispatch app, Japan's largest ride-hailing aggregator partnering with thousands of taxi fleets nationwide. Seibu Hire's app-based dispatch integration makes GO both a partner and a broader platform competitor.
• Uber Japan: Global ride-hailing platform operating in Japan with taxi-hailing partnerships. Indirectly competitive as a digital dispatch layer that could shift customer expectations and pricing dynamics for legacy taxi operators like Seibu.

Regional players

• Keikyu Taxi: Subsidiary of Keikyu Corporation, providing taxi services in the Greater Tokyo and Kanagawa region. Comparable to Seibu Hire in being a conglomerate-affiliated taxi fleet operator serving a defined metropolitan territory.
• Tobu Taxi: Subsidiary of Tobu Railway, operating taxi services across northern Tokyo and Saitama — directly overlapping Seibu's geographic footprint and sharing the railway-group subsidiary structure.

Market position

Weaknesses5 records

Competitive moat6 records

Key risks1 record

Key highlights7 records

Customer concentration

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Seibu