Hoboken

What Hoboken does

The City of Hoboken is a municipal government entity in Hudson County, New Jersey, providing comprehensive public services to approximately 60,400 residents within its 1-square-mile jurisdiction. The city operates through 20+ departments delivering public safety (police, fire, emergency management, health), transportation and parking (Hoboken Parking Utility, EV charging, The Hop shuttle, Vision Zero initiative), environmental programs (Zero Waste Initiative, textile recycling, plastic bag ban, climate action), public infrastructure (ResilienCity Park, water main replacement, Rebuild by Design flood mitigation), and community services (Hoboken Public Library, three seasonal farmers' markets, and emergency notifications via Nixle). The city was founded in 1849 and is governed by Mayor Emily B. Jabbour.

The city's core operational infrastructure includes notable investments in climate resilience and sustainable transportation. The ResilienCity Park spans over 5 acres and can store up to 2 million gallons of stormwater. The EV charging network operated by JOLT Charge USA includes 14 on-street stations that have facilitated over 10,000 charging sessions and 700,000+ EV miles since October 2023. Hoboken has installed 13,000+ linear feet of new water mains since 2018 and operates 14 compost drop-off sites (expanded from 1 in 2019), targeting net-zero energy by 2030 and carbon neutrality by 2050.

Hoboken's revenue model is primarily tax-based, funded by property taxes supplemented by transactional fees from municipal parking garages, on-street parking, parking permits, and various permits and licenses. A distinctive revenue stream comes from the JOLT Charge USA partnership, which provides monthly rental fees to the city while JOLT funds 100% of operational and maintenance costs through a built-in digital advertising network. Utility services are delivered through partnerships with PSEG (electric and natural gas distribution), Veolia (water distribution), and the North Hudson Sewerage Authority (sewer). No audited revenue or budget figures are publicly disclosed in the source data.

Name

Hoboken

Legal name

City of Hoboken

Website

https://hobokennj.gov

Company type

Private

Founded year

1849

Operating status

Operating

Headcount range

501–1,000 employees

Short description

The City of Hoboken, NJ is a municipal government serving approximately 60,400 residents with public safety, transportation, parking, climate action, waste management, and community services. It is pursuing net-zero energy by 2030 and carbon neutrality by 2050.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (9251), Administration of Urban Planning and Community and Rural Development (92512), Administration of Housing Programs, Urban Planning, and Community Development (925), Administration of Urban Planning and Community and Rural Development (925120), Administration of Housing Programs (925110), Fire Protection (92216), Fire Protection (922160), Justice, Public Order, and Safety Activities (922), Administration of Environmental Quality Programs (9241), Administrative and Support Services (561)

SIC

Services-To Dwellings & Other Buildings (7340), Refuse Systems (4953), Services-Automotive Repair, Services & Parking (7500)

akta.pro primary industry

Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ)

akta.pro secondary industries

City/Municipal Public Health Departments (HLAJAAAC), Multi-Family / HOA MSW Collection (Apartments, Condos) (EUAIAAAJ)

Keywords

• Municipal government services
• Public parking management
• Waste management services
• Public transportation services
• Climate action programs

Headquarters

HQ city

Hoboken

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Infrastructure, Operations, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. EV Charging Station Rental Fees: Monthly rental fees from JOLT Charge USA for operating EV charging stations on city property. The partner funds 100% of operational and maintenance costs through their digital advertising network model.
2. Tax Revenue: Property taxes and other municipal tax revenue collected from residents and businesses to fund city operations and services
3. Parking Fees: Revenue from municipal parking garages, on-street parking, and parking permits
4. Permits and Licenses: Fees collected for various municipal permits including film permits, vendor licenses, street opening permits, tree permits, and other regulatory services

Pricing tiers

Distribution channels4 records

Marketing channels4 records

Core offering

The City of Hoboken is a municipal government entity delivering public services to its 60,400+ residents and local businesses across a one-square-mile jurisdiction in Hudson County, New Jersey. Its core offerings include public safety (police, fire, EMS), transportation and parking management (Hoboken Parking Utility, The Hop shuttle, EV charging, micromobility), environmental and waste services (Zero Waste Initiative, textile recycling, composting, plastic bag ban), climate-resilience infrastructure (ResilienCity Park, Water Main Replacement, Rebuild by Design), and community programs (Public Library, Farmers' Markets, emergency notifications). Revenue is generated through property taxes, parking fees, permits, licenses, and innovative public-private partnerships such as the JOLT advertising-funded EV charging network.

Product overview

The City of Hoboken operates a comprehensive municipal services platform offering diverse public services through its website and city departments. The core offering consists of transportation and parking services (including the Hoboken Parking Utility, EV charging stations, The Hop shuttle, and Vision Zero safety initiatives), environmental sustainability programs (Zero Waste Initiative, Textile Recycling, Plastic Bag Ban, Climate Action Plan), public infrastructure (ResilienCity Park, Water Main Replacement, Rebuild by Design flood mitigation), and community services (Public Library, Farmers' Markets, Emergency Notifications via Nixle). These services function as interconnected municipal programs rather than a unified software platform, with each department managing specific service delivery while sharing the common website as an access point.

Differentiator

Problem solved

Functional benefit

Products and services

• Hoboken Parking Utility (HPU) Municipal parking utility managing all parking services in Hoboken, including on-street parking, municipal garages, and parking enforcement. Serves residents, visitors, and businesses.
• Electric Vehicle (EV) Charging Stations Resident and public accessible electric vehicle charging stations operated in partnership with JOLT Charge USA, featuring 14 on-street charging locations funded by digital advertising. Available to Hoboken residents and visitors at no cost to taxpayers.
• The Hop Shuttle Bus Service Free shuttle bus service operating Blue, Red, and Green routes to provide transportation within Hoboken for residents and visitors.
• Corner Car Program Car sharing program allowing Hoboken residents to access vehicles without the burden of ownership.
• Vision Zero Traffic Safety Initiative Traffic safety initiative aimed at eliminating all traffic fatalities and serious injuries in Hoboken through infrastructure improvements and policy changes.
• Municipal Parking Garages Four municipal parking garages available for residents, visitors, and businesses with various parking options and rates.
• Taxi and Limousine Licensing Division that licenses and regulates taxis and limousines operating within the City of Hoboken.
• Micromobility Program Program managing bicycles, e-bikes, electric scooters, electric skateboards, and shared bicycle fleets within the city.
• Sinatra Open Streets Program Summer streets program that opens certain roads to pedestrians and cyclists, restricting vehicular traffic.
• Hoboken Public Library Public library offering books, media, databases, cultural events, and digital resources. Part of the BCCLS library system with access to over 5 million items across 75 member libraries.
• Hoboken Farmers' Markets Three seasonal farmers' markets (Downtown, Midtown, Uptown) providing local produce from New Jersey farmers and serving as community gathering spaces for residents.
• Zero Waste Initiative Comprehensive waste management strategy aiming to eliminate landfill waste through materials management, source reduction, reuse, recycling, and composting programs, including 14 compost drop-off sites citywide.
• Textile Recycling Program Program diverting unwearable textiles from landfills through four collection bins at city-owned locations, targeting 90% diversion of textiles from landfills.
• ResilienCity Park New Jersey's largest resiliency park spanning over 5 acres, designed to manage up to 2 million gallons of stormwater to mitigate flooding while providing passive and active recreation space.
• Emergency Notifications (Nixle) Nixle-based messaging system sending news updates, event information, and emergency alerts to residents via email and text message with customizable alert types (Community, Advisory, Alert).
• Climate Action Plan Citywide plan to mitigate climate change by lowering greenhouse gas emissions, supporting Hoboken's goal of net-zero energy by 2030 and carbon neutrality by 2050.
• Hoboken Renewable Energy Program Program offering residents 10% more renewable energy at a lower cost than PSE&G, with option to opt up to 100% green electricity.
• Rebuild by Design Flood Resilience Program Comprehensive water management strategy using a four-part approach (Resist, Delay, Store, Discharge) to make Hoboken more resilient to flooding.
• Water Main Replacement Program Infrastructure program that has installed over 13,000 linear feet of new water mains since 2018 to upgrade Hoboken's aging water system.
• Camera-based Automated Traffic Enforcement Automated enforcement system promoting safer and less congested downtown Washington Street through camera technology.
• Single Use Plastic Bag Ban Ordinance Ordinance banning single-use plastic carry-out bags at retail and food establishments, effective January 22, 2019, later amended to ban reusable plastic bags and polystyrene.

Quantifiable outcome

• Over 10,000 charging sessions and 700,000+ EV miles enabled since October 2023
• +3 more outcomes

Named customers2 records

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Five partnerships are on record, tiered core and minor.

• JOLT Charge USAcoreStrategic or Co-development Partner · 1 October 2023JOLT Charge USA operates 14 on-street EV charging stations in Hoboken, funding 100% of operational and maintenance costs through a built-in digital advertising network. Hoboken receives monthly rental fees while residents access free EV charging. The partnership replaced previous operator Volta Media Network and supports Hoboken's climate goals of net-zero energy by 2030 and carbon neutrality by 2050.
• Volta Media NetworkminorOthersPrevious EV charging operator replaced by JOLT Charge USA. Previously operated Hoboken's on-street EV charging stations before the city partnered with JOLT in October 2023.
• PSEG (Public Service Enterprise Group)coreOthersPSEG owns and operates Hoboken's electric and natural gas distribution system. Residents can report street light outages, power outages, gas leaks, pay bills, and request service changes through PSEG. The city maintains a FAQ about PSEG utility service for residents.
• VeoliacoreOthersVeolia operates and maintains Hoboken's drinking water distribution system (operated as SUEZ). Residents can report service issues, water discoloration, pay bills, or change service through Veolia. Water is supplied by JCMUA.
• North Hudson Sewerage Authority (NHSA)coreOthersNHSA owns and operates Hoboken's combined sanitary and storm sewer system. Residents can report clogged catch basins or sewer issues, or call the emergency hotline for issues.

Scale indicators11 records

Recent moves6 records

Expansion highlights5 records

Market position

Strengths4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/CityofHoboken
• Facebookfacebook.com/Hoboken
• LinkedInlinkedin.com/company/city-of-hoboken

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hoboken