Hankyu Travel International

What Hankyu Travel International does

Hankyu Travel International Co., Ltd. (株式会社阪急交通社) is a Japanese travel agency founded in 1948 and headquartered in Osaka. It operates as a wholly-owned core subsidiary of Hankyu Hanshin Holdings Co., Ltd., a diversified conglomerate with ¥1.9384 trillion in consolidated group revenue. As of March 1, 2026, the company employs 3,023 people and operates 40 domestic offices plus 4 overseas subsidiaries and 1 resident office in China, Europe, and Singapore.

The company operates a multi-brand travel platform under the core 'Trapics' media-sales brand, complemented by sub-brands including Crystal Heart (luxury), Royal Collection (premium), e-very (individual travel), and Hankyu Hanshin Friend Tour. Underlying technology comprises legacy and modern web infrastructure for tour booking, customer relationship management, and reservation processing, with a planned next-generation core system 'CORE' (コア) launching in 2026 that integrates a Customer Data Platform for ONE TO ONE marketing and advanced analytics. The company is implementing generative AI for operational efficiency and cost reduction, with deployment targeted for fiscal year 2026. A proprietary Disaster Hankyu Assistance Team (DHAT) provides emergency response services across 7 national locations.

The company's revenue model centers on transaction-fee-based tour sales, individual travel bookings, group/corporate/school travel, government solution services (professional services), inbound tourism, retail counter sales, and transportation/insurance agency commissions. Its go-to-market combines dedicated sales teams for corporate, government, and educational clients with retail counters at Hankyu railway stations and an online booking portal. Customer segments include corporate enterprises (incentive tours, MICE, employee travel), educational institutions (school excursions, study abroad), government and public sector clients (administrative support, disaster response, tourism promotion), and individual consumers (package tours, individual bookings). The company operates as a private, non-listed subsidiary with no disclosed standalone financials, within a group that employs 34,624 people across 221 companies.

Name

Hankyu Travel International

Legal name

株式会社　阪急交通社 (Hankyu Travel International Co., Ltd.)

Website

https://hankyu-travel.co.jp

Company type

Private

Founded year

1948

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Hankyu Travel International is a Japanese travel agency and wholly-owned subsidiary of Hankyu Hanshin Holdings, providing package tours, corporate incentive travel, school excursions, MICE, government solutions, and disaster response (DHAT) services across 40 domestic offices and 5 overseas locations.

Ownership category

akta.pro rank

Headquarters

HQ city

Osaka

HQ country

Japan

HQ region

Asia

Offices7 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Supply Chain

Revenue model

1. Tour Sales - Package Tours ( media sales): Sales of packaged tours under brands including トラピックス (Trapics), Crystalheart, ロイヤルコレクション (Royal Collection), and 阪急阪神フレンドツアー (Hankyu Hanshin Friend Tour), covering international and domestic travel as well as day bus tours. Revenue is generated through media advertising, internet channels, and the travel magazine 'トラピックス倶楽部'.
2. Individual Travel Sales: Single-item bookings of air tickets, hotels, and 'e-very' package plans for individual travelers who prefer to assemble their own itineraries.
3. Group/Corporate/School Travel: Organized group tours including incentive tours, corporate trips, school excursion trips, training camps, study tours, observation trips, and MICE (meetings, conferences, conventions).
4. Government Solution Business: Back-office and operational support services for government and public sector clients, including administrative support, application processing, advertising, event management, transportation, and environmental consulting. Positioned as a growing revenue stream.
5. Inbound Tourism: Arrangement of travel for inbound foreign tourists and international business/inspection groups visiting Japan.
6. Counter Sales (retail): In-person sales at physical retail counters at Hankyu railway line stores, selling package tours, transportation tickets, and hotel bookings.
7. Transportation and Insurance Agency: Agency commissions from sales of domestic and international airline tickets, shipping, railway, bus, and other transport tickets, as well as insurance agency commissions.

Pricing tiers

Go-to-market motion1 record

Distribution channels8 records

Marketing channels12 records

Core offering

Hankyu Travel International is a Japanese travel agency operating a multi-brand portfolio of packaged tours (Trapics, Crystal Heart, Royal Collection, e-very) and tailored travel programs for individual consumers, corporations, schools, and government clients. It also provides MICE event organization, inbound tourism services, language study abroad, and government back-office solutions including disaster response coordination through its DHAT (Disaster Hankyu Assistance Team) program.

Product overview

Hankyu Travel International operates as a comprehensive travel company with a multi-brand platform architecture. The core offering centers on the トラピックス (Tripics) brand as the primary package tour product, supported by sub-brands including e-very (individual travel), クリスタルハート (Crystal Heart), ロイヤルコレクション (Royal Collection), and 阪急阪神フレンドツアー for different market segments. The company provides integrated B2B services for corporate, educational, and government clients including incentive tours, MICE events, school trips, and disaster response solutions (DHAT). Recent additions include Super Golf Pack for niche golf tourism and CO-JOURNEY for regional co-creation projects. The portfolio is distributed through media sales, counter sales, and online channels.

Differentiator

Problem solved

Functional benefit

Brands

• トラピックス (Torappics): Core media sales brand for package tours, including overseas and domestic travel, day bus tours
• Crystal Heart
• ✔田阪神フレンドツアー (Hankyu Hanshin Friend Tour)
• ロイヤルコレクション (Royal Collection)
• e-very

Products and services

• Trapics (トラピックス) Package Tours
• e-very Individual Travel
• Crystal Heart Premium Tours
• Royal Collection (ロイヤルコレクション)
• Hankyu Hanshin Friend Tour (阪急阪神フレンドツアー)
• Super Golf Pack
• CO-JOURNEY by NICHER TRAVEL
• Incentive Tours (報奨旅行・インセンティブツアー)
• Employee / Corporate Trips (社員旅行・職場旅行)
• Inspection Tours (視察旅行)
• Workation (ワーケーション)
• MICE (Meetings, Incentives, Conferences, Exhibitions)
• New Normal / Online Event Services
• School Trips / Educational Travel (修学旅行・宿泊研修)
• Language Study Abroad (語学留学)
• Municipal Administrative Support Services (自治体向け事務支援)
• DHAT - Disaster Hankyu Assistance Team
• Transportation and Insurance Agency
• Nagasaki Departure Twin Cruise Charter (長崎生まれの姉妹船Wチャーター)

Quantifiable outcome

• 7 consecutive years recognized as 'Health Management Excellence Corporation (健康経営優良法人)' by Ministry of Economy, Trade and Industry and Japan Health Conference
• +4 more outcomes

Named customers18 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability2 records

Feature3 records

Partnerships

One partnership is on record.

• Hankyu Hanshin Holdings (阪急阪神ホールディングス株式会社)coreOthersParent company of Hankyu Travel International. Hankyu Travel is a core business company (コア事業会社) within the Hankyu Hanshin Holdings Group. The parent provides strategic direction, group synergies (with railway, real estate, entertainment, and logistics businesses), and group brand identity. Hankyu Hanshin Holdings holds the company's shares and provides group-wide resources including distribution infrastructure (Hankyu railway lines), entertainment assets (Takarazuka Revue, Hanshin Tigers), and hotel properties.

Scale indicators6 records

Recent moves10 records

Expansion highlights6 records

Broad incumbents

• Rakuten Travel: Online travel agency subsidiary of Rakuten Group, dominant in Japanese domestic hotel and package bookings. Competes with Hankyu Travel for online/retail bookings while offering broader e-commerce and fintech integration.
• Booking.com: Global online travel agency competing with Hankyu Travel for both outbound Japanese travelers and inbound bookings. Operates as a much broader incumbent across accommodation, flights, and experiences.
• Jalan.net (Recruit Co., Ltd.): Recruit's travel brand and one of Japan's largest online travel platforms. Overlaps with Hankyu Travel in domestic package tours and accommodation booking but as part of a much broader HR/marketing conglomerate.

Direct peers

• Nippon Travel Agency (NTA): JR East Group subsidiary providing domestic/international package tours, school trips, and corporate travel. Directly comparable as a railway-conglomerate-owned travel agency with overlapping B2B/B2C/B2E segments.
• Club Tourism International: Japanese travel agency focused on group package tours with strong retail/franchise counter presence and a mature customer base. Comparable in retail travel brand portfolio and counter-distribution model.
• H.I.S. Co., Ltd. Major Japanese travel agency with strong outbound and inbound presence plus a vertically integrated OTA platform. Comparable in retail and corporate travel offerings despite a more outbound-skewed mix.
• JTB Corporation (Japan Travel Bureau): Japan's largest general travel agency, offering package tours, corporate travel, MICE, and inbound tourism. Directly comparable in scope and customer segments to Hankyu Travel International.
• Yomiuri Travel (YTB): Mid-sized Japanese general travel agency offering package tours, corporate travel, and group trips. Comparable mid-tier positioning alongside Hankyu Travel in the Japanese travel agency market.
• Tobu Top Tours: Tobu Railway Group subsidiary operating package tours, school excursions, and corporate travel. Highly analogous to Hankyu Travel as a railway-conglomerate-owned Japanese travel agency.
• Kinki Nippon Tourist (KNT): Kintetsu Group Holdings subsidiary offering package tours, corporate travel, and group travel in Japan. Closely comparable as a railway-conglomerate-backed travel agency rivaling Hankyu Travel's positioning.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/hankyu_travel
• YouTubeyoutube.com/@hankyu-travel
• Facebookfacebook.com/hankyu.travel
• Instagraminstagram.com/hankyu_travel

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Subsidiaries9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hankyu Travel International