Intus

What Intus does

Intus Specialist Health Care (Intus Ltd) is a private, physician-owned multidisciplinary specialist healthcare practice operating in the South Island of New Zealand. Established in 2004 by Dr Richard Perry — a pioneer of laparoscopic colorectal surgery in New Zealand — the practice has grown into the largest networked multidisciplinary abdominal and pelvic health group in the country with the largest specialist team in the South Island. The practice delivers 14 specialist service lines including gastroenterology, hepatology, colorectal surgery, endoscopy (colonoscopy and gastroscopy), general surgery, robotic surgery (da Vinci system at St George's Hospital Christchurch), gynaecology, fertility medicine, oesophago-gastric surgery, aesthetic and plastic/reconstructive surgery, weight loss care (including GLP-1 medications and bariatric surgery), anaesthetics, and dietetics. Care is delivered through four clinic locations — Christchurch, Dunedin, Queenstown, and Wānaka — supplemented by virtual video consultations available anywhere in New Zealand. The team comprises 20+ specialist clinicians supported by 51-100 total staff.

The business operates on a fee-for-service professional services model. Patients access care either via GP/provider referral (through ERMS, HealthLink, or paper forms) or via self-referral using online forms. Consultations are paid on the day of appointment; endoscopy and day surgery procedures require pre-payment; and surgical procedures at private hospitals (St George's, Mercy) generate separate invoices from surgeon, anaesthetist, and hospital. Intus is an affiliated provider with Southern Cross Health Insurance, enabling direct billing for contracted services, and accepts ACC for eligible procedures. Technology underpins operations: a proprietary patient management system, HealthOne integration for South Island regional health records, Microsoft Forms for self-referral and registration, and Heidi Health AI — a third-party ISO 27001 certified digital assistant that performs real-time speech-to-text transcription during consultations to automatically generate clinical notes.

The GTM motion is hybrid sales-led and direct-to-consumer: web content and educational articles drive top-of-funnel awareness, online self-referral forms and GP referrals handle mid-funnel, and phone/online booking closes at the bottom. Customer base is fragmented and consumer-oriented (individual patients), with no concentration in any single commercial account. The primary go-to-market risk is regional: the practice is geographically concentrated in New Zealand's South Island, with all four clinics located there, although virtual consultations extend reach nationally. Strategic intent visible in data includes expansion of subspecialties (gynaecology, fertility, weight loss), adoption of robotic surgery, and integration of AI documentation tooling — all of which position the practice to capture rising demand from increasing gut-related cancer incidence and a large New Zealand IBD population.

Name

Intus

Legal name

Intus Ltd

Website

https://intus.co.nz

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

51–100 employees

Short description

Intus Specialist Health Care is a private, physician-owned multidisciplinary specialist practice in New Zealand's South Island, delivering gastroenterology, colorectal surgery, endoscopy, robotic surgery, gynaecology, fertility medicine, and weight loss care across four clinics in Christchurch, Dunedin, Queenstown, and Wānaka, plus national virtual consultations.

Ownership category

akta.pro rank

Product category

Specialist Healthcare Services

NAICS

Offices of Physicians (6211), Offices of Physicians (62111), Diagnostic Imaging Centers (621512)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

General Gastroenterology (HLAKAEAA)

akta.pro secondary industries

Endoscopy & GI Diagnostic Centers (HLAFAKAG), Outpatient Endoscopy & GI Procedure Centers (Non-ASC) (HLAFABAL), Gastroenterology Telemedicine Platforms (HLALAGAE)

Keywords

• Specialist healthcare services
• Gastroenterology services
• Colorectal surgery
• Endoscopy services
• Multidisciplinary medical practice

Headquarters

HQ city

Christchurch

HQ country

New Zealand

HQ region

Oceania

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Consultations: Fees charged for specialist consultations, payable on the day of appointment. Initial consultations typically take 30-45 minutes.
2. Endoscopy Procedures: Colonoscopy and gastroscopy procedures with pre-payment required before the procedure date.
3. Surgical Procedures: Surgical procedures at private hospitals including separate invoices from surgeon, anaesthetist, and hospital. Pre-approval from insurance required.
4. Health Insurance Billing: As Southern Cross affiliated provider, Intus applies for funding directly for contracted services. For other insurers, patients pay and claim reimbursement. Accepts ACC for eligible procedures.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Intus provides specialist medical and surgical healthcare services across the South Island of New Zealand through four clinic locations (Christchurch, Dunedin, Queenstown, Wānaka) and virtual video consultations. The practice offers 14 specialty areas including gastroenterology, colorectal surgery, endoscopy, robotic surgery, gynaecology, fertility medicine, weight loss care, hepatology, and plastic & reconstructive surgery, delivered by a team of 20+ specialists in an integrated multidisciplinary model.

Product overview

Intus Specialist Health Care is a multi-disciplinary specialist healthcare provider offering a comprehensive range of medical and surgical services across the South Island of New Zealand. Established in 2004, the organisation operates as a unified healthcare platform with 14 specialist practice areas spanning both medical and surgical disciplines. The core offering includes gastroenterology, hepatology, colorectal surgery, and endoscopy services (including colonoscopy and gastroscopy), supplemented by gynaecology, fertility medicine, weight loss care, dietetics, and surgical specialties including robotic, aesthetic, and plastic & reconstructive surgery. A notable innovation is Heidi Health AI, a proprietary digital assistant that uses real-time speech-to-text technology to document patient consultations. Services are delivered through clinics in Christchurch, Dunedin, Queenstown, and Wānaka, with virtual consultations available across New Zealand.

Differentiator

Problem solved

Functional benefit

Products and services

• Colorectal Surgery Specialist surgical care for conditions affecting the small bowel, colon, rectum and anus, including bowel cancer, inflammatory bowel disease, haemorrhoids, anal fissures, fistulas, and rectal prolapse. Procedures include haemorrhoid banding, bowel resection, and ventral mesh rectopexy.
• Endoscopy Services Diagnostic endoscopy procedures including colonoscopy (large bowel examination) and gastroscopy (upper digestive tract examination). Supports investigation of symptoms, early detection, and polyp removal. Available at Christchurch, Dunedin, Queenstown, and Wānaka locations.
• Robotic Surgery Minimally invasive robotic surgery using da Vinci surgical system for general and colorectal procedures. Procedures include colorectal cancer resections, hernia repair, and gallbladder removal. Led by A/Prof Craig Lynch. Available at Intus Christchurch.
• Aesthetic Surgery Sub-specialty trained plastic and reconstructive surgery for face, body, breasts and skin. Procedures include breast augmentation, lift and reduction, face lift, neck lift, brow lift, botox, and skin cancer surgery. Performed by Dr Amanda Peacock. Available at Intus Dunedin.
• Oesophago-Gastric Surgery Specialised care for conditions of the oesophagus and stomach, including GORD, benign and malignant tumours, and motility disorders such as achalasia. Available at Intus Dunedin location.
• Anaesthetics Specialist anaesthesia services for surgical procedures, including pre-operative assessment, intraoperative monitoring and management, and post-operative pain relief. Provided by specialist anaesthetists including Dr Charlotte Hill and Dr Nathan Kershaw.
• General Surgery Broad surgical care for hernias (inguinal, umbilical, incisional), gallbladder issues, anorectal concerns, and endoscopic procedures. Available across all South Island locations.
• Gynaecology Women's health specialist care including endometriosis, chronic pelvic pain, abnormal uterine bleeding, fertility medicine, and menopause care. Procedures include hysterectomy, laparoscopic excision of endometriosis, hysteroscopy, and colposcopy. Available at Dunedin, Queenstown and Wānaka.
• Fertility Medicine Evidence-based fertility assessment and support including medical history review, diagnostic testing (bloodwork, ultrasound, diagnostic laparoscopy), and treatment planning. Provided by Dr Kate van Harselaar. Available at Dunedin and Wānaka.
• Gastroenterology Diagnosis and treatment of digestive system conditions including IBS, IBD, coeliac disease, SIBO, and reflux. Liver conditions managed include hepatitis and cirrhosis. Advanced diagnostics include Fibroscan, capsule endoscopy, oesophageal manometry, and diagnostic breath testing.
• Hepatology Specialised liver and bile duct care including hepatitis, cirrhosis, fatty liver disease, and primary sclerosing cholangitis. Provided by hepatology-trained gastroenterologists including Dr Kyle Hendry and Dr Reina Lim.
• Dietetics & Nutrition Registered dietitian services for digestive health management including IBS, IBD, coeliac disease, food intolerances, and post-surgical nutrition. Includes individualised dietary assessments and personalised nutrition planning. Dietitians available across all South Island locations.
• Weight Loss Care Integrated weight management programme combining medical treatment (GLP-1 medications including Wegovy/Semaglutide and Mounjaro/Tirzepatide), bariatric surgery (gastric sleeve, gastric bypass), dietetic support, psychology, and physiotherapy. Available at Intus Dunedin.
• Plastic & Reconstructive Surgery Plastic and reconstructive surgery including aesthetic procedures, breast surgery, hand surgery, skin cancer surgery, facial reconstructive surgery, and reconstructive procedures. Procedures include hand surgery, ganglion removal, Dupuytren's contracture surgery, and fat grafting. Available at Intus Dunedin.

Quantifiable outcome

• 30,000 New Zealanders suffering from IBD with 3,000 cases in Canterbury
• +2 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability3 records

Feature4 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Southern Cross Health InsurancecoreChannel Partner/ Reseller/ DistributorIntus is an affiliated provider with Southern Cross Health Insurance for consultations and some procedures. For Southern Cross members, Intus applies for funding directly for contracted services, requiring only the membership number from patients.
• St George's HospitalcoreStrategic or Co-development PartnerRobotic surgery for general and colorectal procedures is performed at St George's Hospital Christchurch. This partnership enables delivery of leading surgical care closer to home for Canterbury patients.
• Mercy Hospital (Dunedin)coreStrategic or Co-development PartnerSurgical procedures at Intus Dunedin are performed at Mercy Hospital, which provides estimates for hospital and anaesthetist services as part of the treatment cost estimation process.
• HealthOnecoreTechnology or IntegrationSouth Island based secure electronic record system. HealthOne allows registered healthcare providers directly involved in patient care to access information including test results, allergies, medications, GP summaries, and hospital information.
• Royal Australasian College of Surgeons (RACS)minorStrategic or Co-development PartnerIntus has historical connections with RACS through founding of the practice and involvement in surgical education and standards development.

Scale indicators7 records

Recent moves8 records

Expansion highlights5 records

Broad incumbents

• Ramsay Health Care: Australia and global private hospital operator with substantial NZ presence through existing acquisitions. Comparable as a multi-specialty private healthcare provider, though vastly larger scale and hospital-centric model.
• Icon Group: Australasia-wide cancer and specialist care provider with significant NZ presence. Comparable as a multi-site specialist healthcare operator in the region though concentrated in oncology rather than GI/colorectal.
• Southern Cross Hospitals: NZ's largest network of private surgical hospitals, sister entity to Intus's key insurance partner (Southern Cross Health Insurance). Overlaps with Intus on surgical procedure delivery but operates owned hospital infrastructure.
• Healthscope: One of Australia's largest private hospital operators with extensive surgical and specialist services. Comparable in service breadth (multi-specialty surgical) but operates owned hospital infrastructure at much larger scale.
• MercyAscot: Large private surgical hospital in Auckland where surgeons perform procedures similar to those delivered via Intus's partnership with St George's and Mercy. Comparable in surgical service mix but hospital-owned rather than specialist-practice-owned.
• Bowen Hospital: Wellington-based private surgical hospital offering general surgery, endoscopy, and gynaecology — a comparable service mix to Intus though hosted in a hospital setting rather than an independent specialist practice.

Regional players

• Evolution Healthcare: NZ private healthcare operator running surgical hospitals and specialist services across Australia and NZ. Operates in adjacent private specialty space with comparable multi-specialty model but larger geographic footprint.

Direct peers

• MacMurray Centre: Auckland-based specialist medical centre offering gastroenterology, endoscopy, and colorectal services. Most directly comparable peer to Intus's core GI/endoscopy offering, though operating in the North Island.
• Auckland Surgical Centre: Private specialist surgical centre in Auckland offering day-stay surgery across multiple specialties. Comparable to Intus as a multi-specialty outpatient/private surgical provider in NZ.
• Tristram Clinic: Specialist medical and surgical clinic in Hamilton offering day-stay procedures including endoscopy, colorectal, and gynaecology. Comparable independent specialist-practice model to Intus, operating in the North Island.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/intus_clinicnz
• LinkedInlinkedin.com/company/intus-specialist-health-care

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Intus