Aquanet
Aquanet S.A. is a publicly traded Polish water and sewage utility operating as a regulated natural monopoly serving the City of Poznań and surrounding municipalities, providing drinking water production and distribution, wastewater treatment, stormwater management, and a digital customer self-service platform (EBOK).
- Company typePublic
- Founded1865
- HeadquartersPoznan, Poland
- Headcount501–1,000
- GTM typeB2B and B2C
- OfferingServices
What Aquanet does
Aquanet S.A. is a publicly traded Polish water and sewage utility headquartered in Poznań, operating as a regulated natural monopoly serving the City of Poznań and at least nine surrounding municipalities (Mosina, Puszczykowo, Czerwonak, Luboń, Suchy Las, Murowana Goślina, Kórnik, Swarzędz, Brodnica) in the Wielkopolskie voivodeship. The company's core products are drinking-water production and distribution from Warta River intakes and the treatment of municipal wastewater, supplemented by stormwater management, specialized industrial services (leak detection, CCTV pipeline inspection, hydraulic network cleaning, biogas sales), and a digital customer platform (EBOK web portal and mobile application for Android and iOS). Aquanet's pricing is regulated under Polish law, with tariffs subject to regulatory approval and billed monthly on a usage-based metering model; revenue is generated across residential, business, and municipal customer segments, with major shareholders being the City of Poznań (77.38% stake) and surrounding municipalities.
The company's underlying technology centers on centralized water treatment facilities (Dębina, Wiśniowa, Dębiec, Krajkowo), supplemented by differentiated domain-specialized monitoring assets: a freshwater-mussel biomonitoring system developed with Adam Mickiewicz University and operational since September 1994, and a Microtox CTM continuous toxicity monitoring system using bioluminescent bacteria (Vibrio fischeri) — the first deployment in Poland and the second in Europe. Go-to-market combines direct-to-consumer channels (EBOK portal, mobile app, emergency hotline 994, physical service points) with sales-led enterprise engagement for municipalities, designers, contractors, and public procurement tenders. Ownership is anchored by ten municipal government shareholders and a small employee shareholder base; the corporate group includes wholly-owned subsidiaries Aquanet Retencja (water retention services), Aquanet Ostroróg, and Aquanet Mieścisko (regional operating utilities). With 501-1,000 employees and no disclosed AI/ML capability or external funding rounds, Aquanet presents as a stable, infrastructure-anchored utility pursuing incremental digital and service-line expansion rather than venture-scale growth.
Aquanet firmographics
Firmographics- Name
- Aquanet
- Legal name
- Aquanet S.A.
- Website
- https://aquanet.pl
- Company type
- Public
- Founded year
- 1865
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- Aquanet S.A. is a publicly traded Polish water and sewage utility operating as a regulated natural monopoly serving the City of Poznań and surrounding municipalities, providing drinking water production and distribution, wastewater treatment, stormwater management, and a digital customer self-service platform (EBOK).
- Ownership category
- akta.pro rank
Aquanet industry classification
Industry- Product category
- Municipal Water and Sewage Utility
- NAICS
- Water, Sewage and Other Systems (2213), Water Supply and Irrigation Systems (22131), Sewage Treatment Facilities (221320)
- SIC
- Water Supply (4941), Sanitary Services (4950)
- akta.pro primary industry
- Water Supply & Wastewater Utilities Administration (BPAIACAG)
- akta.pro secondary industries
- Water & Wastewater Utility IoT (SCADA, Leak/Quality Monitoring) (EUADAPAK), Water Resources Administration (Watersheds, Rivers, Groundwater) (BPAIAMAE)
Keywords
Where Aquanet is headquartered
LocationHeadquarters
- HQ city
- Poznan
- HQ country
- Poland
- HQ region
- Europe
Offices1 record
Markets served
Aquanet business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Infrastructure, Personnel, Operations, Technology or R&D, Marketing or Sales
Revenue model
- Water Supply: Collection-based revenue model where Aquanet charges customers for water delivered through its distribution network. Fees are based on consumption measured by water meters. The company manages the full water supply chain from intake (Warta River) through treatment to delivery at customer water meters.
- Sewage Collection and Treatment: Revenue generated from collecting and treating wastewater from residential, commercial, and municipal customers. Charges are typically based on water consumption volume or fixed rates per connected property.
- Stormwater Management: Services related to collection and management of rainwater and melted snow (wody opadowe i roztopowe), including contracts for rainwater reception and specialized drainage services.
- Additional Services: Fee-based specialized services including leak detection, hydrodynamic cleaning of sewage networks, TV camera monitoring, water pressure testing, advisory services for water and sewage management, and consulting on infrastructure planning and modernization.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Usage-based | Monthly | Residential water and sewage tariffs |
Go-to-market motion2 records
Distribution channels6 records
Marketing channels7 records
Aquanet product offering
Product offeringCore offering
Aquanet S.A. produces and distributes drinking water and collects and treats wastewater and stormwater for residential, commercial, and municipal customers in the Poznań metropolitan area and surrounding municipalities. The company operates centralized water treatment plants, sewage networks, and an EBOK digital customer platform with mobile app for billing, meter reading, and account management. Additional fee-based services include leak detection, sewer CCTV inspection, hydraulic cleaning, and infrastructure consulting.
Product overview
Aquanet S.A. is a municipal water supply and sewage collection utility serving the Poznań metropolitan area and surrounding municipalities. The company operates as a single integrated utility with a portfolio spanning core infrastructure services and digital customer-facing platforms. The primary products are water supply (production, treatment, and distribution of drinking water) and wastewater collection and transportation, supplemented by storm water management and specialized fee-based services. The company provides these core services alongside a digital customer platform (EBOK — Elektroniczne Biuro Obsługi Klienta) with both web and mobile app (Android/iOS) components, enabling customers to manage accounts, submit meter readings, and pay bills online. Aquanet also runs the PLUSK Educational Action (Akcja Edukacyjna PLUSK), a long-running environmental education program for children. Other service lines include water quality monitoring and reporting (quarterly XLSX reports), service level standards documentation, backflow prevention valve guidance, internal plumbing maintenance advice, and public tap-water awareness campaigns.
Differentiator
Problem solved
Functional benefit
Products and services
- Water Supply and Sewage Collection (Core Utility Service) Core regulated utility service: production and distribution of drinking water from the Warta River intakes through Aquanet treatment plants (Dębina, Wiśniowa), and collection and treatment of municipal wastewater across the Poznań metropolitan area and surrounding municipalities.
- Stormwater and Snowmelt Management Collection, transportation, and management of rainwater and melted snow (wody opadowe i roztopowe), with contracts for rainwater reception applicable to both residential and commercial customers.
- EBOK Online Customer Self-Service Portal Web-based Electronic Customer Service Office (Elektroniczne Biuro Obsługi Klienta) allowing residential and business customers to view and pay bills, submit meter readings (including via photo upload), manage contracts, and monitor water consumption online 24/7.
- EBOK Mobile Application Mobile companion app for Android and iOS that enables Aquanet customers to download invoices, make online payments, and track household water consumption from smartphones.
- Water Quality Monitoring and Reporting Service Public water quality reports referencing Polish and EU standards across Aquanet's supply network, covering drinking water parameters (mineral content, hardness, contaminants), made available quarterly in downloadable XLSX format.
- Service Level Standards Documentation Formal public document defining Aquanet's service level standards including customer service quality, water pressure and quality parameters, and response timeframes for water and sewage incidents and repairs.
- Additional Services (Inne Usługi) Specialized fee-based utility services for municipalities, businesses, and individuals including leak detection, pipeline CCTV inspection, pressure and flow testing, hydraulic cleaning of sewer networks, construction and maintenance work on water and sewage networks, consultancy services, and biogas sales.
- Backflow Prevention Valve (Zawór antyskażeniowy) Service Information and regulatory support service regarding backflow prevention (anti-contamination) valves, which are a legal requirement for property owners in Poland to protect the public water supply network from reverse contamination.
- Garden Water Meter (Wodomierz ogrodowy) Dedicated service for installing and managing garden water meters, enabling customers to separately measure outdoor water usage for irrigation and garden purposes.
Quantifiable outcome
- Water treatment plant capacity: Wiśniowa Water Treatment Plant is the second most productive water facility in Greater Poland (Wielkopolska)
- +2 more outcomes
Companies that use Aquanet
Customer profileNamed customers6 records
Segments4 records
Ideal customer profiles4 records
Aquanet technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
Feature2 records
Aquanet partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and minor.
- Uniwersytet im. A. Mickiewicza w Poznaniu (Adam Mickiewicz University in Poznań)coreAcademic partnership for biomonitoring system development. University researchers created the mussel-based biomonitoring system that Aquanet was first to implement in Poland. The collaboration developed the early warning water contamination detection technology.
- Aquanet Retencja Grupa KapitałowacoreSubsidiary within the Aquanet Capital Group providing water retention services. Logo displayed on Aquanet website indicating group affiliation.
- Aquanet OstrorógcoreSubsidiary company within the Aquanet Capital Group operating water and sewage services. Logo displayed indicating group affiliation.
- Aquanet MieściskocoreSubsidiary company within the Aquanet Capital Group. Logo displayed indicating membership in the corporate group.
- LenkerminorCompany with logo displayed on Aquanet website footer. Nature of relationship not explicitly specified.
- TerlanminorCompany with logo displayed on Aquanet website footer. Nature of relationship not explicitly specified.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
Aquanet competitors and assessment
Company assessmentBroad incumbents
- Hera S.p.A. Italian multi-utility providing water, waste, and energy services in Emilia-Romagna. Comparable to Aquanet in municipal water utility profile, regulatory framework, and integrated water/wastewater/stormwater operations.
- ACEA S.p.A. Italian multi-utility with regulated water services in Rome and Tuscany. Comparable to Aquanet in regulated water utility profile and municipal shareholder dynamics, but operates at a much larger scale with energy, environment, and grid businesses.
- Suez (now part of Veolia): Major European water and waste utility with municipal concessions and service contracts. Comparable to Aquanet at the franchise/concession model level, but operates across multiple geographies and services as a broad incumbent.
- Pennon Group plc: UK-listed water and waste group (South West Water, Bristol Water). Comparable to Aquanet in regulated water utility economics and capital-intensive infrastructure model, but serves UK customers and operates at much larger scale.
- Veolia Polska (Veolia Energia Polska / Veolia Water Technologies): Global utility group with water services in Poland, including municipal concessions and operations. Comparable to Aquanet in service offering, but operates as a broad incumbent with a wider portfolio across energy, water, and waste services.
Direct peers
- Miejskie Przedsiębiorstwo Wodociągów i Kanalizacji (MPWiK) w Warszawie: Municipal water and wastewater utility serving Warsaw, the largest in Poland. Directly comparable to Aquanet in service scope, municipal ownership, and regulated tariff structure, with similar EBOK-style digital services and large-scale network operations.
- Gdańska Infrastruktura Wodociągowo-Kanalizacyjna (GIWK): Tri-city water and sewage infrastructure operator for the Gdańsk metropolitan area. Comparable to Aquanet in regional scale, network complexity, and reliance on EU-funded modernization programs.
- Aqua S.A. Mid-sized Polish water utility active in the Bielsko-Biała and surrounding areas, partially owned by a Danish municipal operator. Comparable to Aquanet in operating model, regulatory framework, and recent EU-funded modernization.
- Miejskie Przedsiębiorstwo Wodociągów i Kanalizacji (MPWiK) we Wrocławiu: Wrocław municipal water and wastewater utility. Closest Polish peer to Aquanet in terms of metropolitan-area scale, municipal shareholder structure, and integrated water/sewage service offering.
Regional players
- Berliner Wasserbetriebe: Berlin municipal water and wastewater utility. Comparable to Aquanet in operating as a municipally anchored regulated utility with similar technology and infrastructure profile, but serves a different geography (Germany vs. Poland).
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Aquanet social profiles
Digital presenceAquanet financial estimates
Financial estimateRevenue estimate
Valuation estimate
Aquanet leadership team
Management profileNumber of profiles
Profiles2 records
Aquanet subsidiaries and ownership
Company hierarchySubsidiaries3 records
Aquanet funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Aquanet M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Aquanet
What does Aquanet do?
Aquanet S.A. produces and distributes drinking water and collects and treats wastewater and stormwater for residential, commercial, and municipal customers in the Poznań metropolitan area and surrounding municipalities. The company operates centralized water treatment plants, sewage networks, and an EBOK digital customer platform with mobile app for billing, meter reading, and account management. Additional fee-based services include leak detection, sewer CCTV inspection, hydraulic cleaning, and infrastructure consulting.
Is Aquanet a public or private company?
Aquanet is a public company. It is classified as state government owned and is currently operating.
When was Aquanet founded?
Aquanet was founded in 1865. It employs 501 to 1,000 people.
Where is Aquanet based?
Aquanet is headquartered in Poznan, Poland, in the Europe region.
How does Aquanet make money?
Four revenue lines are on record. Water Supply is the primary driver. The others are sewage Collection and Treatment, stormwater Management and additional Services.
Who are Aquanet's main competitors?
Broad incumbents on record are Hera S.p.A., ACEA S.p.A., Suez (now part of Veolia), Pennon Group plc and Veolia Polska (Veolia Energia Polska / Veolia Water Technologies). Direct peers are Miejskie Przedsiębiorstwo Wodociągów i Kanalizacji (MPWiK) w Warszawie, Gdańska Infrastruktura Wodociągowo-Kanalizacyjna (GIWK), Aqua S.A. and Miejskie Przedsiębiorstwo Wodociągów i Kanalizacji (MPWiK) we Wrocławiu. Berliner Wasserbetriebe is listed as a regional player.
Does Aquanet have an API?
No public API is recorded for Aquanet.
What industry is Aquanet in?
Aquanet's product category is Municipal Water and Sewage Utility. Its primary akta.pro industry code is BPAIACAG, Water Supply & Wastewater Utilities Administration, with a secondary code of EUADAPAK, Water & Wastewater Utility IoT (SCADA, Leak/Quality Monitoring). Its NAICS code is 2213 and its SIC code is 4941.