Job Center District Paderborn

What Job Center District Paderborn does

Jobcenter Kreis Paderborn is a German public employment agency and welfare benefits office jointly operated by Kreis Paderborn and the Agentur für Arbeit Paderborn (Federal Employment Agency), established in 2005 under SGB II legislation as part of the Hartz IV reforms. It administers Bürgergeld (citizen's income, formerly ALG II) and provides employment integration services to approximately 20,000 residents across the Paderborn district, integrating over 3,200 people into regular employment annually. The organization operates from a consolidated 8,000 sqm headquarters at Westend-Carrée accommodating 270 employees, supplemented by branch offices in Büren, Delbrück-Ostenland, and Salzkotten.

The core product platform is jobcenter.digital, the federal government's online portal for Bürgergeld applications, change notifications, appointment booking, and secure communication with case workers, supplemented by a mobile app launched in January 2025 and Bund-ID integration for citizen authentication. Specialized programs address distinct target groups through partner organizations: Café 180 Grad for at-risk youth (15-25), Comeback online and Netzwerk W for women returning to work, Radstation and IN VIA Menü plus for long-term unemployed individuals, and vocational retraining programs with employers such as BENTELER and Deutsche Bahn under the Teilhabechancengesetz (THCG). The revenue model is non-commercial: the institution is funded entirely by allocations from the Bundesagentur für Arbeit and Kreis Paderborn, with all services delivered free of charge to citizens. The customer base is bifurcated between beneficiaries receiving financial support and local employers seeking recruitment assistance, with no traditional pricing or sales infrastructure.

Name

Job Center District Paderborn

Legal name

Jobcenter Kreis Paderborn

Website

https://jobcenter-paderborn.de

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

1–10 employees

Short description

Jobcenter Kreis Paderborn is a German public employment agency and welfare benefits office jointly operated by Kreis Paderborn and the Federal Employment Agency, administering Bürgergeld income support and employment integration services for approximately 20,000 residents across the Paderborn district.

Ownership category

akta.pro rank

Product category

Public Employment Services

NAICS

Vocational Rehabilitation Services (6243), Vocational Rehabilitation Services (62431)

SIC

Services-Employment Agencies (7361)

akta.pro primary industry

Employment & Job Readiness Support Services (BPAGAEAJ)

akta.pro secondary industry

Workforce Support Services & Case Management (Coaching, Wraparound) (EDAAAOAK)

Keywords

• Unemployment benefits administration
• Employment integration services
• Vocational training programs
• Job placement services
• Citizen income support

Headquarters

HQ city

Paderborn

HQ country

Germany

HQ region

Europe

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Government Funding (Tax Revenue): Funded by German federal and state government through social security contributions and general taxation. The Jobcenter receives budget allocations from the Bundesagentur für Arbeit and Kreis Paderborn to administer Bürgergeld (formerly ALG II) and employment integration services.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Jobcenter Kreis Paderborn administers Bürgergeld (citizen's income) financial support and provides employment integration services for approximately 20,000 residents in the Paderborn district. It combines financial benefits administration with job placement, vocational retraining, qualification programs, and employer recruitment services. Services are delivered through four physical offices, the jobcenter.digital federal online portal, and a dedicated mobile app.

Product overview

Jobcenter Kreis Paderborn operates as a combined employment agency and benefits office providing comprehensive services for job seekers and employers in the Paderborn district. The organization offers a digital platform (jobcenter.digital) and mobile app for online applications and appointments, alongside face-to-face services at multiple locations. Core services include Bürgergeld financial support, job placement, vocational training, and education participation benefits (Bildung und Teilhabe). Specialized programs address diverse target groups including youth (Café 180 Grad), women returning to work (Netzwerk W, Comeback online), and long-term unemployed individuals. The Jobcenter also facilitates employer connections through Job Speed Dating events and maintains partnerships with regional training providers and social institutions.

Differentiator

Problem solved

Functional benefit

Products and services

• jobcenter.digital Online Portal Federal online service portal enabling customers to submit Bürgergeld (citizen's income) applications, report changes, book appointments, and communicate with the Jobcenter securely online. Used by citizens of Kreis Paderborn.
• Jobcenter-App Mobile application enabling customers to digitally handle various Jobcenter services. Available for free download on Google Play and Apple App Store.
• Bürgergeld Financial Benefits (Leistungen zur Sicherung des Lebensunterhalts) Statutory financial benefits administration covering the standard rate (Regelleistung) and costs for housing and heating for eligible citizens in Kreis Paderborn. Served approximately 20,000 residents.
• Education and Participation Benefits (Bedarfe für Bildung und Teilhabe) Benefits package covering costs for meals, school trips, learning support, and social participation activities for children from low-income families.
• Online Appointment Booking (Online-Termine) Online appointment booking service allowing customers to schedule appointments for new applications and continuation applications via Front Desk Suite reservation system.
• Bürgergeld Calculator (Überschlagsrechner) Online calculator allowing citizens to estimate their potential Bürgergeld entitlement directly on the Jobcenter website.
• Job Speed Dating Recruitment event format bringing together job seekers and regional employers for brief introductory conversations, facilitating quick hiring connections.
• Netzwerk W (Career Re-entry Network) Regional network supporting career re-entry for women and men after family phase, combining expertise from education, employment, equality, and government sectors.
• Comeback Online Digital Coaching Online re-entry program for women using digital coaching and iPad-based training to support long-term unemployed women in their professional re-entry, with group coaching and individual sessions.
• Café 180 Grad Low-threshold outreach service for young people aged 15-25 at risk of homelessness, offering counseling, support with applications, and assistance with housing and paperwork.
• Radstation (Bicycle Station Work Opportunity) Work opportunity program providing long-term unemployed individuals with bicycle parking, rental, and repair services near Paderborn train station, operated by SBH West.
• IN VIA Menü plus (Work Opportunity Program) Jobcenter-funded work opportunity program for long-term unemployed individuals, involving meal preparation for the Bahnhofsmission (train station mission) social facility.
• ProAktiv Employment Initiative Employment initiative offering workshops and support services to help job seekers develop skills and find employment.
• Vocational Retraining - Machine and Plant Operator (Umschulung Maschinen- und Anlagenführer) Vocational retraining program for machine and plant operators conducted in cooperation with BENTELER, supporting integration into the regional labor market.

Quantifiable outcome

• Over 3,200 people integrated into employment annually
• +3 more outcomes

Named customers6 records

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature3 records

Partnerships

14 partnerships are on record, tiered core and minor.

• SBH West GmbH PaderborncoreImplementation/ SI/ Consulting Partner · 1 January 2014Social education provider operating the Radstation (bicycle station) as a work opportunity program for jobcenter participants. SBH West provides project management and staff supervision for participants gaining work experience.
• Agentur für Arbeit PaderborncoreStrategic or Co-development Partner · 1 January 2005Joint institutional partnership as co-funders and operators of the Jobcenter Kreis Paderborn. The Federal Employment Agency (Bundesagentur für Arbeit) and Kreis Paderborn share governance through the Trägerversammlung (governing board).
• BENTELERcoreStrategic or Co-development PartnerTraining partner for vocational retraining programs, particularly machine and plant operator qualifications. BENTELER provides training facilities and instruction for jobcenter participants in cooperation with the employment agency.
• Deutsche Bahn (DB) / DB Fahrzeuginstandhaltung GmbHcoreStrategic or Co-development PartnerPartnership under Teilhabechancengesetz (THCG) for integrating long-term unemployed individuals. Deutsche Bahn provides employment opportunities with training and development pathways, supported by jobcenter subsidies.
• FAW (Fortbildungsakademie der Wirtschaft gGmbH)coreImplementation/ SI/ Consulting PartnerTraining provider operating Café 180 Grad, a low-threshold support facility for homeless and at-risk youth aged 15-25. FAW staff provide social support and integration assistance, funded by the jobcenter.
• Sonja-Reischmann-StiftungminorGTM or Marketing PartnerCharitable foundation providing winter shoes for children of single parents receiving jobcenter benefits. Foundation funds approximately 27,480 euros annually for shoe vouchers, with jobcenter handling distribution.
• Netzwerk W (Network W)coreStrategic or Co-development PartnerRegional network (initiated 2009) supporting women's return to work. Members include: Jobcenter, Agentur für Arbeit, SBH West, IHK Ostwestfalen, Kreishandwerkerschaft, equal opportunity officers, and Kreis Paderborn economic development.
• IHK Ostwestfalen (Zweigstelle Paderborn+Höxter)minorGTM or Marketing PartnerChamber of commerce participating in Netzwerk W and joint events like job fairs and training workshops. Provides business network access and employer connections.
• Kreishandwerkerschaft Paderborn-LippeminorGTM or Marketing PartnerCraft trade association participating in Netzwerk W and Fachkräfte-Kompass alliance to address skilled worker shortages through vocational training partnerships.
• IN VIA Paderborn e.V.coreImplementation/ SI/ Consulting PartnerCatholic welfare organization providing the IN VIA Menü plus project - cooking program for long-term unemployed providing work experience while preparing meals for Bahnhofsmission (homeless shelter).
• gpdm – Die BildungsarchitektencoreImplementation/ SI/ Consulting PartnerEducational consulting firm organizing Job Speed Dating events in cooperation with jobcenter and employment agency. Prepares job seekers through coaching and coordinates employer participation.
• Fachkräfte-Kompass PaderborncoreStrategic or Co-development PartnerAlliance against skilled worker shortages including Kreishandwerkerschaft, Agentur für Arbeit, employer association, IHK, jobcenter, and Kreis Paderborn. Organizes events, employer engagement, and qualification programs.
• Bahnhofsmission PaderbornminorGTM or Marketing PartnerStation mission providing daily meals for homeless and disadvantaged individuals. Receives prepared food from IN VIA Menü plus project participants who gain work experience.
• Mehrgenerationenhaus AWO LeominorGTM or Marketing PartnerMulti-generational center hosting regular parents' café events where jobcenter staff provide career re-entry counseling and information about support services.

Scale indicators3 records

Recent moves11 records

Expansion highlights5 records

Broad incumbents

• ManpowerGroup Germany: Global workforce solutions firm with substantial German operations providing staffing, recruitment, and career transition services. Comparable employment-matching functionality for German job seekers and employers.
• Randstad Germany: Major German staffing and HR services provider offering temporary staffing, permanent placement, and outplacement. Competes for the same employer relationships and job-seeker pool, albeit as a for-profit operator.
• Indeed Germany: Global job search platform operating in Germany. Provides an alternative digital channel for job seekers and employers, increasingly competing with public employment services for relevance in the digital age.
• Adecco Group: Global staffing and workforce solutions company. Operates in Germany through Adecco Germany, providing similar employment placement services to job seekers and employers, though as a private commercial entity rather than a government institution.
• Bundesagentur für Arbeit: The Federal Employment Agency that co-operates Jobcenter Kreis Paderborn and provides the jobcenter.digital platform. It is the direct institutional parent and operates the overarching employment services system across all of Germany.

Regional players

• Jobcenter Berlin: Another German Jobcenter operating under SGB II in Berlin, offering the same statutory mandate (Bürgergeld administration, employment integration) for a different geography. Direct functional equivalent in a different region.
• Jobcenter München: Munich's Jobcenter, providing identical Bürgergeld and employment integration services under SGB II. Functionally a direct peer operating in a different German district.

Direct peers

• DIS AG: German personnel services company specializing in placement of specialists and executives across industries. Directly competes for employer recruitment mandates and offers overlapping employment-matching services in the German market.
• Hays Germany: Specialist recruitment firm focusing on qualified professionals and interim management. Comparable to the Jobcenter's skilled labor placement services for employers in the Paderborn region.

Others

• Caritas Germany: Major German welfare organization partnering with Jobcenters (like IN VIA Paderborn) on social services including employment support for disadvantaged groups. Adjacent ecosystem participant in the same social services landscape.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/351722928238838

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Job Center District Paderborn