Insurance Appraisal And Umpire Association

What Insurance Appraisal And Umpire Association does

Insurance Appraisal And Umpire Association (IAUA) is a Florida-incorporated non-profit educational association founded in 2009 and headquartered in Plant City, Florida. It operates as the only non-profit association focused exclusively on property insurance appraisal, a form of Alternative Dispute Resolution used to resolve claim valuation disputes between insurance carriers and policyholders. IAUA provides three professional certification designations — CPIA (Certified Property Insurance Appraiser), CPIU (Certified Property Insurance Umpire), and CPAU (Certified Property Appraiser and Umpire) — delivered through certification classes and proctored exams held at member events, with continuing-education and three-year recertification requirements enforced to maintain credential status.

IAUA's core technology stack is intentionally lightweight: a Wild Apricot-powered membership platform supports member management, event registration, and a publicly searchable Certified Directory that allows insurance carriers, policyholders, and attorneys to locate qualified appraisers and umpires by state, county, certification type, and professional licenses. The certified directory covers all 50 U.S. states plus Puerto Rico and functions as both a member benefit and a discovery layer for end-users of appraisal services. No APIs, SDKs, or AI-driven tools are exposed.

The association's revenue model combines recurring annual membership dues, one-time event/conference registration fees (typically $275-$645 per attendee depending on membership status and timing), and voluntary donations. Members agree to abide by IAUA's bylaws and Code of Ethics, and certified designations are conferred only to members in good standing who pass the certification exam. Distribution is hybrid: event-driven certification classes form the primary acquisition and credentialing channel, while the directory drives inbound demand. IAUA is governed by a board of directors (4 officers, 7 non-officer directors, 1 past president) elected from the General (certified) membership under a sequential succession model, with no external parent company or venture capital involvement.

Name

Insurance Appraisal And Umpire Association

Legal name

Insurance Appraisal And Umpire Association, Inc.

Website

https://iaua.us

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

51–100 employees

Short description

The Insurance Appraisal And Umpire Association (IAUA) is a non-profit educational association founded in 2009 that certifies property insurance appraisers and umpires via CPIA, CPIU, and CPAU designations, serving insurance carriers, policyholders, and attorneys seeking qualified neutral dispute-resolution professionals across the United States.

Ownership category

akta.pro rank

Product category

Professional Certification Services

NAICS

Business Associations (813910), Professional Organizations (81392)

SIC

Services-Membership Organizations (8600), Services-Educational Services (8200)

akta.pro primary industry

Accreditation Appeals, Arbitration & Compliance Oversight Bodies (EDADACAL)

Keywords

• Property insurance appraisal
• Alternative dispute resolution
• Professional certification programs
• Insurance umpire services
• Claim valuation resolution

Headquarters

HQ city

Plant City

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Membership Dues: Annual membership dues from General and Associate members providing recurring revenue stream for the non-profit association.
2. Event Registration Fees: Conference and certification event registration fees ranging from $275 to $645 depending on membership status and registration timing. Fees include meals, certification exam, and reception.
3. Donations: Voluntary donations from members and supporters to support the association's mission of promoting appraisal as an alternative dispute resolution method.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

IAUA is a non-profit educational association that certifies property insurance appraisers and umpires and educates stakeholders in the insurance appraisal (alternative dispute resolution) process. It confers three professional designations (CPIA, CPIU, CPAU) earned through IAUA membership, training classes, and proctored exams, and it maintains a publicly searchable Certified Member Directory plus a calendar of annual regional conferences used as certification venues.

Product overview

The Insurance Appraisal And Umpire Association (IAUA) is a non-profit educational association that serves as the only organization focused solely on property insurance appraisal. Founded in 2009, the IAUA operates as a single unified program centered on certification and education services. Its core offerings include three professional certification programs (CPIA for Appraisers, CPIU for Umpires, and CPAU for combined roles), educational certification classes with proctored examinations, a searchable Certified Member Directory, and annual/regional appraisal conferences. These products work together to establish and maintain professional standards for appraisers and umpires in the insurance appraisal process.

Differentiator

Problem solved

Functional benefit

Products and services

• CPIA - Certified Property Insurance Appraiser Certification Professional certification for property insurance appraisers. Candidates must be IAUA members in good standing, complete the certification class, and pass the certification exam. Certification is maintained by attending re-certification classes every three years.
• CPIU - Certified Property Insurance Umpire Certification Professional certification for property insurance umpires. Requires holding the CPIA designation for six months before eligibility. Candidates must complete the certification class and pass the exam.
• CPAU - Certified Property Appraiser and Umpire Certification Dual certification for professionals who serve as both appraisers and umpires. Combines CPIA and CPIU credentials into a single designation.
• Appraiser & Umpire Certification Class Educational training program covering the insurance appraisal process as an alternative dispute resolution method. Includes certification exam preparation and is offered at various events throughout the year in a controlled setting.
• IAUA Certified Directory

Quantifiable outcome

• Appraisal resolves disputes faster and at lower cost than litigation

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• First Party Claims Conference (FPCC)minorStrategic or Co-development Partner · 7 December 2026IAUA partners with FPCC to hold certification classes and exams at their December 7, 2026 event at Encore Boston Harbor. FPCC is a nationally recognized provider of education for adjusters, public adjusters, attorneys, and others in the first party property insurance claims community. Attendees can earn continuing education (CE) credits pending approval from 27 DOI's across the nation.

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Emerging players

• JAMS: Largest private alternative dispute resolution provider in the U.S., offering neutrals for insurance and other disputes. JAMS competes with the appraisal process as a parallel ADR pathway, though it focuses on mediation/arbitration rather than statutory appraisal.
• International Association of Insurance Professionals (IAIP): Professional association for insurance industry personnel across functions. Comparable as a membership-based association offering education and networking, though broader in scope than IAUA's appraisal-only focus.
• National Arbitration Forum: Alternative dispute resolution provider offering arbitration and mediation services. Comparable to IAUA as an ADR-channel organization, though operating in commercial arbitration rather than statutory insurance appraisal.

Direct peers

• Insurance Institute of America (IIA): Long-established provider of professional insurance designations (e.g., CPCU, CPPA). IAUA board member Robert Hugh Joslin holds its CPPA designation, positioning IIA as the closest comparator for certification-driven insurance professional education.
• Council of Insurance Adjusters: Professional association for insurance adjusters, providing education, networking, and advocacy. Closely adjacent to IAUA's appraiser/umpire membership base within the property claims profession.
• National Association of Public Insurance Adjusters (NAPIA): Trade association representing public insurance adjusters, analogous to IAUA for appraisers and umpires. Robert Hugh Joslin serves as National Vice President of NAPIA, demonstrating direct organizational adjacency in the property insurance professional ecosystem.

Broad incumbents

• National Association of Professional Insurance Agents (PIA): National trade association for independent insurance agents. PIA offers education, certification, and advocacy services comparable to IAUA, though targeted at the agent segment rather than appraisers/umpires.
• Property Casualty Insurers Association of America (PCI): Trade association representing U.S. property/casualty insurers. PCI is the carrier-side analog of IAUA's policyholder/appraiser orientation and shapes the regulatory and operational environment in which IAUA-certified professionals operate.
• National Association of Insurance Commissioners (NAIC): The U.S. standard-setting and regulatory body for the insurance industry. NAIC sets adjuster licensing frameworks that interact with IAUA's voluntary certification regime, making it the broad incumbent governing the broader ecosystem IAUA operates within.
• American Association of Insurance Services (AAIS): Advisory organization supporting property/casualty insurers with forms, rating, and statistical services. Comparable as an industry-support association serving property insurance stakeholders, though with broader carrier-side focus.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/insurance-appraisal-and-umpire-association-inc.

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Insurance Appraisal And Umpire Association