SSG
- Company typePrivate
- Founded2015
- HeadquartersRomford, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingServices
SSG firmographics
Firmographics- Name
- SSG
- Legal name
- SSG Support Services Group Ltd
- Website
- https://ssgukltd.com
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
SSG industry classification
Industry- Product category
- Security Services
- NAICS
- Security Guards and Patrol Services (561612), Security Systems Services (56162), Investigation, Guard, and Armored Car Services (56161), Investigation and Security Services (5616)
- SIC
- Services-Detective, Guard & Armored Car Services (7381), Communications Services, Nec (4899)
- akta.pro primary industry
- Security Operations Center (SOC) & Remote Video Guarding (VSOC) (BPABAMAF)
- akta.pro secondary industries
- Security Systems Monitoring & Dispatch (SOC/Remote Guarding) (IMAIAEAF), K-9 Security Patrol Services (HSAHAKAK)
Keywords
Where SSG is headquartered
LocationHeadquarters
- HQ city
- Romford
- HQ country
- United Kingdom
- HQ region
- Europe
Offices4 records
Markets served
SSG business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Security Guarding Services: Revenue generated from providing manned guarding, door supervision, security guarding, and static guarding services to clients across various sectors.
- Key Holding and Alarm Response: 24/7 key holding services and alarm response security services with rapid deployment to client premises.
- CCTV Monitoring Services: 24/7 CCTV monitoring services including commercial, residential, and retail monitoring with alarm response capabilities.
- Traffic Management Services: Traffic management services for rural, urban, and high-speed roads including dual carriageways and motorways.
- Concierge Services: Personal and luxury concierge services in London including business, lifestyle, medical, hotel, travel, wedding, and chauffeur concierge.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Custom quote-based pricing |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels4 records
SSG product offering
Product offeringCore offering
SSG Support Services Group LTD is a UK-based SIA Approved Contractor providing integrated manned guarding and electronic security services. The company delivers trained security officers, 24/7 CCTV monitoring, key holding, alarm response, access control, mobile patrols, event security, construction security, hospital security, and concierge/front-of-house services to commercial, retail, healthcare, construction, government, and social housing clients across the United Kingdom.
Product overview
SSG Support Services Group LTD is a unified security services platform offering a comprehensive portfolio of manned guarding and surveillance solutions. The core offering includes Manned Guarding, CCTV Monitoring, Key Holding and Alarm Response, Access Control Services, and Mobile Response services. These are complemented by specialized sector-focused services such as Construction Security, Hospital Security, Retail Security, and Vacant Property Security. The company also provides event-focused offerings including Stewarding Services, Event Security, and Dog Handler Security (with canine services compliant to BS 8517 standards). For commercial premises, Front of House Security, Concierge Services, and Reception & Gatehouse Duties provide front-line access management. Additional operational services include Traffic Management Services and COVID-19 Marshals. All services are delivered through SIA-licensed personnel, with the company's own 24/7 control room supporting operations.
Differentiator
Problem solved
Functional benefit
Products and services
- Manned Guarding Provision of trained SIA-licensed security guards placed on client premises for crime prevention, theft deterrence, and asset protection, available out of hours or 24/7.
- Front of House Security Security personnel performing reception and front-of-house duties, greeting staff and visitors while providing a visual deterrent against intruders at corporate premises.
- Concierge Services Personal and luxury concierge services in London including business, lifestyle, medical, hotel, and travel concierge offerings.
- Retail Security Security services for retail environments including manned guards, static security, and mobile patrols for shopping malls and retail parks to deter shoplifting and theft.
- CCTV Monitoring 24/7 live agent CCTV monitoring services with real-time threat detection, business intelligence capabilities, and active response to suspicious situations across commercial, residential, and retail properties.
- Key Holding and Alarm Response Secure key storage with 24/7 access capability and rapid deployment of SIA-licensed guards responding to alarm activations and alerting police when needed.
- Mobile Response Patrols Mobile security patrols providing coverage for multiple locations using marked patrol vehicles and foot patrols.
- Construction Security Specialized security for construction sites including manned guarding, mobile patrols, access control, and first-aid trained personnel to prevent theft, vandalism, and unauthorized access.
- Vacant Property Security Security solutions for empty properties including wireless CCTV, alarm systems, and 24-hour monitoring to prevent vandalism and squatting.
- Hospital Security Security services for NHS facilities and hospitals ensuring accessibility, patient safety, visitor management, and staff protection.
- Reception and Gatehouse Duties Gatehouse and reception security personnel performing ID checks, vehicle examinations, access control, and visitor management at client premises.
- Traffic Management Services Traffic management for rural, urban, and high-speed roads including temporary traffic lights, road closures, lane closures, and event traffic management.
- Access Control Systems Installation and maintenance of access control systems including door intercoms, card/proximity tokens, biometric recognition, and hands-free systems with cloud-hosted 24/7 monitoring.
- Stewarding and Event Security Safety stewarding and event security services with trained staff for crowd management, front-line entrance supervision, and incident prevention at venues and events.
- COVID-19 Marshals Social distancing security and COVID marshals to protect businesses, employees, and customers during the pandemic.
- Dog Handler Security Security dog unit services for site protection and event security, compliant with BS 8517-1 and BS 8517-2 codes.
- ESPO Security Framework Services Public sector security services delivered through the ESPO framework including CCTV, access control, intruder detection, ANPR, key holding, manned guarding, mobile patrol, and canine security services across all UK regions.
Quantifiable outcome
- SIA Audit score of +166 out of +174 (top 1% of 850 SIA Approved Contractor Companies)
- +2 more outcomes
Companies that use SSG
Customer profileNamed customers12 records
Segments8 records
Ideal customer profiles8 records
SSG technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
Feature4 records
SSG partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- ESPOcoreESPO is a public sector owned professional buying organisation. SSG was awarded the ESPO Security and Surveillance Framework, providing public authorities access to a range of security and surveillance services including CCTV, access control, intruder detection, ANPR, key holding, manned guarding, mobile patrol, and canine security services across all UK regions.
- National Framework PartnershipcoreFramework partnership for public sector procurement enabling SSG services to be accessed by public authorities through the framework agreement.
- AvettaminorAvetta membership involved a rigorous audit to assess SSG's capability, competence and compliance against leading standards of excellence.
- PeninsulaminorPeninsula membership provides HR, employment law and health & safety consulting services including free advice line open 24/7, 365, bespoke contracts, free indemnity insurance, and legal representation in tribunals.
Scale indicators4 records
Recent moves6 records
Expansion highlights6 records
SSG competitors and assessment
Company assessmentBroad incumbents
- Allied Universal (UK): UK operations of Allied Universal (formed via G4S integration) providing manned guarding, security technology, and integrated security solutions. Competes with SSG across most verticals but at much greater scale with global backing.
- Mitie Security: UK-listed integrated facilities management and security provider with a large manned guarding, CCTV monitoring, and security technology business. Competes with SSG across multiple verticals but at substantially greater scale and as part of a broader FM portfolio.
- Bidvest Noonan: Large UK and Ireland facilities management and security provider offering integrated guarding, reception, and cleaning services to enterprise and public sector clients. Overlaps with SSG in guarding and reception services but operates at significantly greater scale and breadth.
- Securitas UK: UK arm of global security services group offering manned guarding, mobile patrol, remote guarding, and electronic security. Directly comparable services to SSG but with much larger national footprint and brand recognition.
- Sodexo Security UK: UK division of global services group providing security, reception, and concierge services to corporate, healthcare, and public sector clients. Comparable offering to SSG in concierge and front-of-house but at substantially larger scale.
Direct peers
- First Response Group: UK provider of security, cleaning, and facility services with SIA-approved contractor status, serving public sector, retail, and corporate clients. Comparable to SSG in offering mix, geography, and SME scale.
- Wilson James: UK-based security services provider offering manned guarding, reception, CCTV monitoring, and integrated security solutions to corporate, public sector, and construction clients. Directly comparable to SSG in service breadth, SIA-approved contractor status, and customer mix.
- Cordant Security: UK SIA-approved contractor delivering manned guarding, key holding, mobile patrol, and concierge services across retail, corporate, and public sector clients. Comparable service breadth and customer segments to SSG, though somewhat larger in scale.
- Croma Vigilant: UK-focused security services firm providing manned guarding, key holding, alarm response, and CCTV monitoring with SIA-approved contractor status and multi-sector client base. Closely matches SSG in size, geography, and offering.
- Kingdom Services Group: UK security and cleaning services group providing manned guarding, key holding, mobile patrol, event security, and facility services across multiple sectors. Similar mid-sized SIA-approved contractor profile to SSG with comparable service portfolio.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
SSG social profiles
Digital presenceSSG compliance and trust
Trust signalCompliance11 records
SSG financial estimates
Financial estimateRevenue estimate
Valuation estimate
SSG leadership team
Management profileNumber of profiles
Profiles1 record
SSG funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
SSG M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about SSG
What does SSG do?
SSG Support Services Group LTD is a UK-based SIA Approved Contractor providing integrated manned guarding and electronic security services. The company delivers trained security officers, 24/7 CCTV monitoring, key holding, alarm response, access control, mobile patrols, event security, construction security, hospital security, and concierge/front-of-house services to commercial, retail, healthcare, construction, government, and social housing clients across the United Kingdom.
Is SSG a public or private company?
SSG is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was SSG founded?
SSG was founded in 2015. It employs 11 to 50 people.
Where is SSG based?
SSG is headquartered in Romford, United Kingdom, in the Europe region.
How does SSG make money?
Five revenue lines are on record. Security Guarding Services are the primary driver. The others are key Holding and Alarm Response, CCTV Monitoring Services, traffic Management Services and concierge Services.
Who are SSG's main competitors?
Broad incumbents on record are Allied Universal (UK), Mitie Security, Bidvest Noonan, Securitas UK and Sodexo Security UK. Direct peers are First Response Group, Wilson James, Cordant Security, Croma Vigilant and Kingdom Services Group.
Does SSG have an API?
No public API is recorded for SSG.
What industry is SSG in?
SSG's product category is Security Services. Its primary akta.pro industry code is BPABAMAF, Security Operations Center (SOC) & Remote Video Guarding (VSOC), with a secondary code of IMAIAEAF, Security Systems Monitoring & Dispatch (SOC/Remote Guarding). Its NAICS code is 561612 and its SIC code is 7381.