NSW Users and AIDS Association

What NSW Users and AIDS Association does

NSW Users and AIDS Association (NUAA) is a peer-based harm reduction nonprofit founded in 1989 and headquartered at 267 Broadway, Glebe NSW. Its mission is to advance the health, human rights, and dignity of people who use or have used illicit drugs in New South Wales, Australia. NUAA delivers a coordinated portfolio of services to people who inject drugs, people on opioid treatment programs, festival attendees, the incarcerated population, and the lived-and-living-experience AOD workforce, all anchored by paid and volunteer staff with direct lived experience of drug use.

NUAA's core service portfolio includes a statewide Needle and Syringe Program distributed by post via shop.nuaa.org.au and through outreach teams; free Take-Home Naloxone; Dried Blood Spot testing for hepatitis C and HIV; the Peers On Wheels (POW) mobile testing program co-led with The Kirby Institute and NSW Health; the PeerLine telephone support service; DanceWize NSW festival harm reduction; and publications Users News (since 1991) and Insider's News (since 2016, distributed inside NSW correctional centres). Workforce development is delivered through ConnectED training, the GROW Community of Practice, and the EXPAND webinar series, with the annual Peers and Consumers (PaC) Forum convening the Australian peer-led AOD sector.

NUAA is an ACNC-registered charity and Public Benevolent Institution (ABN 99 709 346 020) funded primarily by NSW Ministry of Health and Commonwealth Government grants. Core services are provided free to community members; nominal fees apply only to professional training (ConnectED $25-$95 per learner) and PaC Forum tickets ($50-$450). The organisation holds designated seats on NSW Health's Hepatitis and HIV Strategies implementation committees and the Drug and Alcohol Program Council, and is governed by Mary Ellen Harrod (CEO) with a management team spanning program, policy, advocacy, and Aboriginal peer outreach functions.

Name

NSW Users and AIDS Association

Legal name

NSW Users and AIDS Association

Website

https://nuaa.org.au

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

11–50 employees

Short description

NSW Users and AIDS Association (NUAA) is a peer-based harm reduction nonprofit founded in 1989 that delivers Needle and Syringe Programs, Take-Home Naloxone, hepatitis C and HIV testing, PeerLine support, festival harm reduction, and AOD workforce training to people who use drugs across New South Wales.

Ownership category

akta.pro rank

Product category

Harm Reduction and Public Health Services

NAICS

Individual and Family Services (6241)

SIC

Services-Social Services (8300), Wholesale-Drugs, Proprietaries & Druggists' Sundries (5122), In Vitro & In Vivo Diagnostic Substances (2835)

akta.pro primary industry

Substance Use, Addiction & Harm Reduction Health Departments (HLAJAAAM)

akta.pro secondary industries

Medication-Assisted Treatment (MAT) & Opioid Treatment Programs (OTPs) (HLAFACAG), Non-Communicable Disease Prevention & Chronic Disease Programs (BPAIAJAI), Home Diagnostic & Self-Test OTC Kits (HLAIADAO)

Keywords

• Harm reduction services
• Needle syringe programs
• Peer support services
• Hepatitis C testing
• Opioid overdose prevention

Headquarters

HQ city

Surry Hills

HQ country

Australia

HQ region

Oceania

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Supply Chain, Others

Revenue model

1. Government Funding and Grants: NUAA operates primarily through government funding from NSW Ministry of Health and Commonwealth Government sources to deliver harm reduction services including Needle and Syringe Programs, Take-Home Naloxone, and peer education programs.

Pricing tiers

Go-to-market motion1 record

Distribution channels7 records

Marketing channels10 records

Core offering

NUAA is a peer-based harm reduction organisation that distributes sterile injecting equipment and free Take-Home Naloxone via a postal service and online shop, and delivers peer-run telephone support, hepatitis C and HIV testing (DBS and point-of-care), outreach, festival-based harm reduction, opioid treatment support, and advocacy for people who use illicit drugs across New South Wales. The organisation also delivers ConnectED training for the lived and living experience AOD workforce and publishes harm reduction magazines.

Product overview

NUAA operates as a peer-based harm reduction organisation offering a coordinated suite of services for people who use drugs in NSW. The core service portfolio includes the NSP (Needle and Syringe Program) postal service and online shop for sterile equipment distribution, peer support telephone services (PeerLine), mobile outreach programs (Outreach and Peers on Wheels), festival-based harm reduction (DanceWize NSW), and hepatitis C/HIV testing services including Dried Blood Spot testing. Training and professional development is delivered through ConnectED, while community engagement is supported by publications including User's News and Insider's News magazines. Take-Home Naloxone is provided free of charge to reverse opioid overdoses. The organisation also hosts the annual PaC Forum, Australia's only peer-led event for the AOD sector.

Differentiator

Problem solved

Functional benefit

Brands

• DanceWize NSW: Peer-based harm reduction program at festivals in NSW providing Crowd Care, Education, Roving, Training and Advocacy.
• Users News
• Insider's News
• ConnectED
• PeerLine
• Peers on Wheels (POW)
• EXPAND
• GROW
• Peers and Consumers (PaC) Forum

Products and services

• NSP Postal Service and Online Shop Needle and Syringe Program providing sterile injecting equipment through a postal service and online shop across NSW, also offering free Take-Home Naloxone nasal spray for opioid overdose reversal.
• PeerLine Confidential peer-run telephone service providing information and support to people who use drugs, those on opioid treatment programs, or those seeking treatment across NSW.
• Outreach and Peer Support Mobile harm reduction service that travels throughout NSW delivering and distributing injecting equipment through established peer networks.
• DanceWize NSW Peer-based harm reduction program providing Crowd Care, Education, Roving, Training and Advocacy at music festivals across NSW for attendees who may be exposed to drug-related harms.
• Dried Blood Spot (DBS) Testing Free hepatitis C and HIV testing using finger-prick dried blood spot specimens that can be collected at home and mailed for analysis, with linkage to treatment.
• Peers on Wheels (POW) Mobile outreach program bringing point-of-care hepatitis C testing and treatment referrals to community pharmacies and regional locations across NSW.
• Take-Home Naloxone (THN) Free naloxone nasal spray program that reverses opioid overdoses, available for order through the NSP online shop and distributed via postal and peer channels.
• ConnectED Training Program Professional development and training program (including AOD Peer Worker Foundation Training) for people in the lived and living experience Alcohol and other Drugs workforce in NSW, delivered online and face-to-face.
• Insider's News Magazine Harm reduction magazine distributed exclusively through NSW correctional centres, providing information and resources to people incarcerated in NSW prisons.
• User's News Magazine NUAA's flagship harm reduction magazine providing news, information and resources for people who use drugs across NSW, published since 1991.
• PaC Forum (Peers and Consumers Forum) Annual peer-led forum bringing together people with lived and living experience of drug use with professionals from the health, policy, and research sectors across Australia, delivered in hybrid in-person and online format.

Quantifiable outcome

• NSW hepatitis C elimination goal: 2028
• +1 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered core and minor.

• The Kirby InstitutecoreStrategic or Co-development PartnerPartnership with The Kirby Institute, NSW Health, and selected Local Health Districts to co-lead, co-develop, and co-implement a peer-led mobile hep C testing model including point-of-care testing and linkage to care for the Peers On Wheels (POW) project.
• NSW HealthcoreStrategic or Co-development PartnerNSW Health partnership for POW project and various harm reduction initiatives. NUAA sits on Hepatitis and HIV Strategies implementation committees and Drug and Alcohol Program Council.
• NADA (Network of Alcohol and other Drug Agencies)minorStrategic or Co-development PartnerCollaboration with NADA on Language Matters Webinar exploring respectful, person-centred language guidelines for the AOD sector. Moderated by NUAA's Program and Policy Lead Angie Kocsisek.
• Selected NSW Local Health DistrictscoreStrategic or Co-development PartnerPartnership with Local Health Districts across NSW for Peer Distribution Program implementation, POW mobile testing outreach, and hep C treatment linkage to care.

Scale indicators5 records

Recent moves3 records

Expansion highlights6 records

Market position

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/nuaansw
• Facebookfacebook.com/nuaansw
• LinkedInlinkedin.com/company/nuaa-nsp

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about NSW Users and AIDS Association