Synergy HealthCare Alliance

What Synergy HealthCare Alliance does

Synergy HealthCare Alliance (operating as Synergy HCA) is a private procurement solutions provider founded in 2014 and headquartered at 20 East Sunrise Highway, Valley Stream, New York. The company operates as a curated marketplace connecting long-term care (LTC) facilities with a vetted network of product and service vendors across staffing, clinical care, and resident safety. Its core featured partners are Gale Healthcare Solutions for nurse staffing (full-time, part-time, and per-diem coverage), Tapestry Health for telemedicine (remote clinical care via an expanded network of specialists), and VirtuSense VSTOne for AI-powered resident safety (bed alarms, remote vital sign monitors, and predictive fall prevention technology). The vendor roster also spans medical supplies (Abbott, Cardinal Health, McKesson, Arkray, Molnlycke, Dermarite, Performance Health), medical equipment (Drive Medical, Invacare, Lincare), hygiene products (GOJO, Essity), consulting (Guardian Consulting), and general facility and business supplies (Staples, Home Depot Pro, Direct Supply, Encompass, Esprigas).

The business model is marketplace-based, with Synergy HCA earning revenue through referral fees, commissions, or service agreements with its partner network. Distribution is direct-to-facility via a customer portal at synergyhca.com/solutions, phone outreach (516.419.5579), and email ([email protected]). Featured services are promoted on a monthly cadence via a 'What's New' section. The company is led by founder and CEO Michele Cianfrani-Pain and reports a headcount of 1-10, consistent with the lean intermediation model of a small curator business.

Synergy HCA positions itself as a vertical specialist in LTC procurement, claiming that its curated partners improve facility bottom lines and resident care quality. The company's AI capability is derivative: it is sourced entirely through the third-party VirtuSense VSTOne product rather than developed in-house, with no patents, research publications, or proprietary models disclosed. No funding rounds, customer logos, pricing structures, or revenue figures are publicly disclosed, and stated operational geography is concentrated in the New York region with an emphasis on domestic long-term care facilities.

Name

Synergy HealthCare Alliance

Legal name

Synergy HealthCare Alliance

Website

https://synergyhca.com

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

1–10 employees

Short description

Synergy HealthCare Alliance is a private procurement marketplace founded in 2014 and based in Valley Stream, NY, connecting long-term care facilities with vetted vendors across nurse staffing, telemedicine, and AI-powered resident safety technology.

Ownership category

akta.pro rank

Product category

Healthcare Procurement Services

NAICS

Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Care Management & Coordination Platforms (case/disease management workflows) (HLACAHAD)

akta.pro secondary industries

Care Navigation & Service Coordination (Medical, Social, Community) (HSABAIAB), Care Management & Care Coordination (Home & Community-Based) (HLAFAEAL)

Keywords

• Healthcare procurement
• Long-term care solutions
• Nurse staffing services
• Telemedicine coverage
• Fall prevention technology

Headquarters

HQ city

Valley Stream

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Marketing or Sales, Operations, Technology or R&D

Revenue model

1. Procurement Solutions: The company connects long-term care facilities with products and services from partner vendors, likely generating revenue through referral fees, commissions, or service agreements with the partner network.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels1 record

Core offering

Synergy HealthCare Alliance operates as a procurement solutions platform that connects long-term care facilities with vetted product and service partners. Its primary offerings include access to nurse staffing through Gale Healthcare Solutions, telemedicine coverage through Tapestry Health, and AI-powered fall prevention and vital sign monitoring through VirtuSense VSTOne, along with a broader catalog of medical supplies from partners including Abbott, Cardinal Health, McKesson, and others.

Product overview

Synergy HealthCare Alliance operates as a procurement solutions platform for long-term care facilities, connecting them with a portfolio of products and services. The core offering centers on three main service pillars: Gale Healthcare Solutions for nurse staffing, Tapestry Health for telemedicine, and VirtuSense VSTOne for AI-powered fall prevention and vital sign monitoring. The company also maintains relationships with numerous healthcare product suppliers including Abbott, Cardinal Health, McKesson, Medilogix, and others, though these are supplier partnerships rather than integrated product offerings.

Differentiator

Problem solved

Functional benefit

Products and services

• Gale Healthcare Solutions (Nurse Staffing) Nurse staffing resource matching qualified healthcare professionals with clinical needs in long-term care facilities, providing full-time, part-time, and temporary staffing solutions.
• Tapestry Health (Telemedicine) Telemedicine solutions providing consistent and safe remote medical coverage through an expanded network of advanced clinical care specialists and qualified health professionals for long-term care residents.
• VirtuSense VSTOne (AI Fall Prevention) AI-powered fall prevention technology for long-term care facilities, including bed alarms, remote vital sign monitors, and predictive fall prevention analytics. Reported to deliver a 73% reduction in inpatient falls and 85% improved mobility in older adults.

Quantifiable outcome

• 73% Reduction in Inpatient Falls
• +1 more outcomes

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability3 records

Partnerships

23 partnerships are on record, tiered core and minor.

• Gale Healthcare SolutionscoreStrategic or Co-development PartnerNurse staffing resource that matches caring and qualified professionals with clinical needs in facilities. Maximizes flexibility and quickly fills shifts with full-, part-time, and temporary staffing solutions.
• Tapestry HealthcoreStrategic or Co-development PartnerTelemedicine solutions provider enabling consistent and safe medical coverage remotely through an expanded network of advanced clinical care specialists and qualified health professionals.
• VirtuSense (VSTOne/Hi-Tech)coreTechnology or IntegrationAI-powered fall prevention technology including bed alarms, remote vital sign monitors, and predictive fall prevention. Claims 73% reduction in inpatient falls and 85% improved mobility in older adults.
• AbbottminorOthersMedical supplies provider featured in partner logo section.
• ArkrayminorOthersMedical supplies provider featured in partner logo section.
• Cardinal HealthminorOthersHealthcare distribution services and medical supplies provider featured in partner logo section.
• DermariteminorOthersMedical supplies provider featured in partner logo section.
• Direct SupplyminorOthersEquipment and supplies provider for long-term care facilities featured in partner logo section.
• Drive MedicalminorOthersMedical equipment provider featured in partner logo section.
• EncompassminorOthersMedical supplies provider featured in partner logo section.
• EsprigasminorOthersMedical supplies provider featured in partner logo section.
• EssityminorOthersMedical supplies and hygiene products provider featured in partner logo section.
• GOJOminorOthersHand hygiene and sanitizer products provider featured in partner logo section.
• Guardian ConsultingminorOthersConsulting services provider featured in partner logo section.
• Home Depot ProminorOthersCommercial facilities supplies provider featured in partner logo section.
• InvacareminorOthersHome medical equipment provider featured in partner logo section.
• LincareminorOthersHome respiratory care and medical services provider featured in partner logo section.
• McKessonminorOthersHealthcare distribution and medical supplies provider featured in partner logo section.
• MedilogixminorOthersMedical technology and analytics provider featured in partner logo section.
• MolnlyckeminorOthersMedical products and solutions provider featured in partner logo section.
• Performance HealthminorOthersRehabilitation and medical supplies provider featured in partner logo section.
• Procurement PartnersminorChannel Partner/ Reseller/ DistributorProcurement solutions partner featured in partner logo section.
• StaplesminorOthersBusiness supplies and services provider featured in partner logo section.

Recent moves4 records

Expansion highlights1 record

Emerging players

• PointClickCare: Leading cloud-based EHR and care coordination platform for skilled nursing, senior living, and LTC. Comparable as a software platform serving the same LTC buyer with workflows spanning resident care, services, and operations.
• MatrixCare (ResMed): EHR and care management platform for skilled nursing, senior living, and home health operators. Comparable because it sits in the same LTC technology stack where Synergy HCA curates partners, offering an alternative platform for facility operators.
• Netsmart Technologies: Healthcare technology and EHR vendor focused on post-acute, behavioral health, and senior living providers. Comparable as a software platform serving the same LTC operator buyer and integrating care, services, and operational workflows.

Broad incumbents

• Cardinal Health: Major US healthcare services and product distributor serving hospitals, ambulatory, and LTC channels. Comparable as a broad incumbent distributor also listed as a Synergy HCA partner, with overlapping reach into LTC medical supply procurement.
• Medline Industries: One of the largest privately held medical supply manufacturers and distributors serving hospitals, surgery centers, and LTC. Comparable as a broad incumbent in medical supplies that competes with Synergy HCA's supplier partners for LTC procurement share.
• McKesson: Global healthcare distribution and medical supply company serving pharmacies, hospitals, and LTC. Comparable as a broad incumbent medical distributor also featured as a Synergy HCA supplier partner, addressing similar LTC procurement needs at massive scale.

Direct peers

• Gale Healthcare Solutions: Workforce marketplace for nurses and allied health professionals serving long-term care and post-acute facilities. Comparable as a featured Synergy HCA partner and as a standalone channel for the same LTC buyer with overlapping go-to-market.
• Tapestry Health: Telemedicine provider delivering remote clinical coverage to long-term care, skilled nursing, and correctional facilities. Comparable as a featured Synergy HCA partner addressing the same LTC telemedicine need and selling into the same facility buyers.
• Direct Supply: Major equipment, supplies, and services partner exclusively focused on senior living and LTC operators. Comparable to Synergy HCA as both curate product and service portfolios for LTC facilities; Direct Supply does so as a large incumbent rather than a marketplace.
• Procurement Partners: A specialized procurement solutions provider for long-term care and senior living operators. Directly comparable because it serves the same LTC procurement vertical with a partner-based model and is even listed as a channel partner on Synergy HCA's site.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat2 records

Key risks5 records

Key highlights4 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Synergy HealthCare Alliance