Arcachon Tourism Event

What Arcachon Tourism Event does

Arcachon Tourism Event is the municipal tourism organization (Office de Tourisme d'Arcachon) operating under the authority of the City of Arcachon in Gironde, France. The entity manages a portfolio of tourism infrastructure including the official destination platform arcachon.com, the Palais des Congrès (congress and convention center), the Théâtre Olympia (cultural venue), and the Port d'Arcachon (marina and fishing port with 2,600 berths and 605 moorings). It serves four primary customer segments: leisure tourists seeking seaside, cultural, and gastronomic experiences; corporate clients hosting events and seminars; pleasure boat owners and maritime professionals; and cultural event attendees.

The organization's technology stack consists of a digital tourism platform with multilingual website support (French, English, Spanish, German), online booking systems with real-time accommodation availability, an event ticketing platform (notre-billetterie.com), and a client portal for port services (portail.alizee-soft.com). It has invested in sustainable infrastructure including photovoltaic public lighting and experimental smart water-electricity metered berths. Revenue is generated through multiple streams: port fees and mooring charges, theater and event ticket sales, congress venue rentals, accommodation booking commissions, and partnership contributions. The entity has achieved multiple sustainability certifications, including ISO 18725 Ports Propres certifications for its port operations, and holds the prestigious Ville Impériale label recognizing Arcachon's Second Empire heritage.

Name

Arcachon Tourism Event

Legal name

Office de Tourisme d'Arcachon

Website

https://arcachon.com

Company type

Private

Founded year

1857

Operating status

Operating

Headcount range

11–50 employees

Short description

Arcachon Tourism Event is a municipal tourism organization operating destination marketing, congress venue, cultural theater, and marina port services for the Arcachon basin in France, serving leisure tourists, corporate clients, boat owners, and cultural attendees.

Ownership category

akta.pro rank

Headquarters

HQ city

Arcachon

HQ country

France

HQ region

Europe

Offices4 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Technology or R&D, Others

Revenue model

1. Tourism promotion and visitor services: The destination marketing organization promotes Arcachon as a tourism destination and provides visitor services including information, bookings, and guided tours. Revenue is generated through service fees, ticketing commissions, and partnership contributions.
2. Cultural events and theater programming: Théâtre Olympia runs cultural programming including concerts, theater, and dance performances. Revenue comes from ticket sales for cultural events and subscriptions.
3. Congress and event venue services: Palais des Congrès generates revenue from hosting corporate events, conventions, seminars, team building activities, and festive evenings. Services include venue rental, catering coordination, and event planning.
4. Port services and moorings: Port d'Arcachon operates as a régie personnalisée (public industrial and commercial establishment) providing marina berths (2,600 places à flot), 605 moorings, technical areas, boat lifts, and storage facilities for 110 boats. Revenue from port fees and service charges.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels7 records

Core offering

Arcachon Tourism Event is the official municipal tourism office for Arcachon, France, promoting the destination through the arcachon.com platform and operating multiple service lines. Core offerings include destination marketing and visitor information services, cultural programming at Théâtre Olympia (concerts, theater, dance), congress and event hosting at Palais des Congrès, and marina and port services at Port d'Arcachon with 2,600 berths and 605 moorings.

Product overview

Arcachon Tourism Event operates the official destination platform for Arcachon, France—a tourism destination rather than a traditional software product. The platform consists of the main Arcachon.com tourism portal (providing visitor information and discovery services), supplemented by specialized sub-products including the Théâtre Olympia cultural venue, the Palais des Congrès conference center, and the Port d'Arcachon maritime facility. The accommodation and dining directories connect visitors with local providers. These offerings collectively serve leisure tourists, business event organizers, and cruise/boating visitors seeking information and services for the Arcachon Basin region.

Differentiator

Problem solved

Functional benefit

Products and services

• Arcachon Tourism Platform (arcachon.com) Official destination marketing and information platform for Arcachon providing accommodation booking connections, restaurant listings, activity discovery, cultural events, and practical visitor information across multiple languages (French, English, Spanish, German).
• Théâtre Olympia Cultural venue hosting concerts, theater performances, and dance shows with online ticket booking through a dedicated ticketing system (notre-billetterie.com) and year-round season subscriptions.
• Palais des Congrès d'Arcachon Congress and conference center offering facilities for meetings, seminars, conventions, assemblies, and team-building activities for corporate clients, with event organization services including venues, catering, and accommodation coordination, supported by a dedicated sales team and ambassador program.
• Port d'Arcachon Maritime port facility offering 2,600 berths and 605 moorings for recreational boating and commercial fishing, with technical area, boat lifts, dry storage for 110 boats, and the annual Salon Nautique attracting 65,000 visitors and 190 nautical exhibitors.
• Hébergements (Accommodations Directory) Comprehensive accommodation directory including hotels (16 establishments, €55-€175 per night), bed and breakfasts (€65-€175 per night), vacation rentals (€380-€2,700 per week), tourist residences, and camping sites, with availability search and booking connections.
• Pescatourisme (Fishing and Oyster Farm Tourism) Eco-tourism experiences pairing visitors with oyster farmers and professional fishermen to learn traditional maritime trades, with oyster tastings and fishing excursion opportunities on the Bassin d'Arcachon.
• Visites Guidées (Guided Tours) Program of guided tours covering historical sites, nature walks, family activities, and cultural heritage, including specialized themes like Ville d'Hiver exploration, bunker visits, dune forest walks, with pricing from €2 to €14.50 per tour.
• Activités Nautiques (Water Sports) Water sports activities available on the Arcachon Basin including sailing, kayaking, stand-up paddleboarding, kitesurfing, and boat excursions on traditional pinasse vessels.
• Restauration (Dining Directory) Restaurant and culinary directory featuring gastronomic, bistro, regional French cuisine, seafood, pizza, Asian, vegetarian, vegan, and fast-food options, including ice cream shops, tea rooms, and local specialty producers.

Named customers6 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Comité Régional de la Conchyliculture Arcachon AquitainecoreStrategic or Co-development PartnerRegional shellfish farming committee that coordinates pescatourism experiences, connecting tourists with oyster farmers for authentic Bassin d'Arcachon experiences.
• Maison de l'HuîtrecoreStrategic or Co-development PartnerOyster house that manages weekend reservations for oyster farm visits and pescatourism experiences.
• Union des Bateliers Arcachonnais (UBA)coreStrategic or Co-development PartnerAssociation of local boat operators organizing shuttle boats and commented boat tours around the Île aux Oiseaux and Cabanes Tchanquées.
• Bénévол'Arc AssociationminorOthersVolunteer association that provides public welcome services at Théâtre Olympia and cultural events throughout the season.
• Grand Site de la Dune du PilatcoreStrategic or Co-development PartnerOrganization managing the Dune du Pilat classified site, organizing guided tours, sunset walks, workshops, and evening storytelling for adults and children.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Market position

Weaknesses5 records

Customer concentration

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Arcachon Tourism Event