Jamaica Post
Jamaica Post (Jamaica Postal Corporation) is the state-owned national postal operator of Jamaica, providing domestic and international mail, expedited parcel services (Zipmail, Fasttrack, EMS), and digital customs/tracking tools to consumers, businesses, and government entities across the island.
- Company typePrivate
- Founded-
- HeadquartersKingston, Jamaica
- Headcount1,001–5,000
- GTM typeB2B and B2C
- OfferingServices
What Jamaica Post does
Jamaica Post, legally the Jamaica Postal Corporation, is the national postal service of Jamaica operating under the Post and Telecommunications Department of the Government of Jamaica. The firm functions as a state-owned designated postal operator with headquarters at 85-10 South Camp Road, Kingston, and an island-wide network of physical post offices complemented by a Mobile Post Office unit for underserved communities. It is a member of the Universal Postal Union (UPU), providing interoperability with 192 member countries for cross-border mail exchange.
The core service portfolio comprises Local Mail and Overseas Mail for standard delivery, expedited services (Zipmail, Fasttrack, and EMS) for time-sensitive international shipments, and Parcels for both domestic and international package delivery. Supporting digital infrastructure includes an online Track and Trace platform, a Postage Calculator, and the Customs Declarations System (CDS) KIOSK for outbound international shipments. The Jamaica Philatelic Bureau operates as a sub-brand issuing stamps for collectors, and a Business Solutions unit provides bulk mailing and tailored postal services to commercial customers.
The revenue model is primarily transaction-based (per-piece mail and parcel fees) across consumer and business segments, supplemented by recurring subscriptions for Business Solutions and one-time sales of philatelic products. Distribution is omnichannel: in-person at post offices, via the jamaicapost.gov.jm self-serve website, through social channels (Facebook, Twitter, Instagram, YouTube), and through UPU-partnered international delivery. Customer segments are horizontally segmented across individual consumers, business customers, and government entities, with no disclosed enterprise anchor concentration.
Jamaica Post firmographics
Firmographics- Name
- Jamaica Post
- Legal name
- Jamaica Postal Corporation
- Website
- https://jamaicapost.gov.jm
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- Jamaica Post (Jamaica Postal Corporation) is the state-owned national postal operator of Jamaica, providing domestic and international mail, expedited parcel services (Zipmail, Fasttrack, EMS), and digital customs/tracking tools to consumers, businesses, and government entities across the island.
- Ownership category
- akta.pro rank
Jamaica Post industry classification
Industry- Product category
- Postal and Parcel Delivery Services
- NAICS
- Postal Service (49111), Postal Service (4911), Postal Service (491), Couriers and Express Delivery Services (4921)
- akta.pro primary industry
- Domestic Parcel Post / Ground Parcels (TLAAAAAB)
- akta.pro secondary industries
- International Letter Post (Inbound/Outbound) (TLAAAAAK), International Parcel Post (Inbound/Outbound) (TLAAAAAL), Post Office Network & Retail Counter Services (TLAAAAAF)
Keywords
Where Jamaica Post is headquartered
LocationHeadquarters
- HQ city
- Kingston
- HQ country
- Jamaica
- HQ region
- Latin America
Offices2 records
Markets served
Jamaica Post business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain
Revenue model
- Mail and Parcel Services: Revenue generated from local and international mail services, including standard letters, packages, and expedited delivery options (EMS, Fasttrack, Zipmail)
- Philatelic Products: Revenue from stamp sales and philatelic bureau products for collectors
- Business Solutions: Customized postal solutions for business customers including bulk mailing services
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Local Mail Services |
| Transaction based/ take rate | Pay-as-you-go | Overseas Mail Services |
| Transaction based/ take rate | Pay-as-you-go | Expedited Services (EMS, Fasttrack, Zipmail) |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels7 records
Jamaica Post product offering
Product offeringCore offering
Jamaica Post provides domestic and international mail and parcel delivery services to individuals, businesses, and government entities across Jamaica. Its portfolio spans standard Local Mail and Overseas Mail, expedited international delivery through Zipmail, Fasttrack, and EMS, parcel services with online track-and-trace, a digital Customs Declarations KIOSK, a postage calculator, and the Jamaica Philatelic Bureau for stamp collectors. Business customers are served through dedicated bulk-mail and business solutions contracts.
Product overview
Jamaica Post operates as a national postal service under the Post and Telecommunications Department, offering a comprehensive suite of mail and parcel delivery services. The core portfolio consists of Local Mail and Overseas Mail for standard delivery, supplemented by expedited services including Zipmail, Fasttrack, and EMS for faster international shipments. Additional offerings include parcel services, track-and-trace capabilities, a postage calculator, and the Customs Declarations System (CDS) kiosk for international shipments. The Jamaica Philatelic Bureau handles stamp issuance for collectors. The service infrastructure includes business solutions for commercial customers, pickup services, and a network of post office locations across Jamaica.
Differentiator
Problem solved
Functional benefit
Brands
- EMS: Expedited mail service offering fast international delivery
- Fasttrack
- Zipmail
- Jamaica Philatelic Bureau
Products and services
- Local Mail Domestic mail delivery service within Jamaica covering letters, documents, and small packages sent between addresses within the country.
- Overseas Mail International mail service enabling customers to send letters, documents, and packages to destinations outside Jamaica via the UPU network.
- Zipmail Fast international mail service offered by Jamaica Post for expedited delivery of items abroad.
- Fasttrack Priority mail service offering faster delivery times for time-sensitive domestic and international shipments.
- EMS (Expedited Mail Service) Express mail service providing expedited international delivery with tracking capabilities through the UPU EMS network.
- Parcels Package and parcel delivery services for both domestic and international shipments.
- Jamaica Philatelic Bureau Bureau responsible for issuing and selling postage stamps, serving stamp collectors and philatelists.
- Business Solutions Mail and postal services tailored for business customers, including bulk mailing and business correspondence solutions on recurring or contract terms.
- Pick Up Services Arrangement service for collecting mail and parcels from customers for delivery, eliminating the need to visit a post office.
- Customs Declarations System (CDS) Digital customs declaration kiosk system for processing outbound international shipments.
Companies that use Jamaica Post
Customer profileSegments3 records
Ideal customer profiles2 records
Jamaica Post technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Jamaica Post partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Universal Postal Union (UPU)coreJamaica Post, through the Post and Telecommunications Department, is hosting the UPU 2026-2029 ORE Plus (Operational Readiness for E-commerce) Kick-Off Workshop from July 21-23, 2026. UPU is a specialized agency of the United Nations established in 1874, responsible for coordinating international postal policy and cooperation among its 192 member countries. Jamaica Post's hosting of this workshop demonstrates its leadership role in supporting operational and digital modernization initiatives within the global postal network.
Scale indicators2 records
Recent moves4 records
Expansion highlights4 records
Jamaica Post competitors and assessment
Company assessmentBroad incumbents
- United States Postal Service (USPS): U.S. national postal operator providing domestic and international mail, expedited services, and post office network infrastructure. Direct functional analogue to Jamaica Post as a government-designated universal postal service provider, though operating at vastly larger scale.
- Deutsche Post DHL: German national postal operator that has expanded into global logistics and express delivery through DHL. Comparable to Jamaica Post as a national postal operator with international parcel capabilities, while also representing the competitive courier benchmark in Jamaica's expedited parcel market.
- Canada Post: Canadian national postal service offering domestic and international mail, parcels, and expedited tracked services. Comparable government-backed universal postal operator with similar product portfolio including expedited parcel tiers and business solutions.
- Japan Post: Japanese national postal operator providing domestic and international mail, parcel, and logistics services. Comparable to Jamaica Post as a designated universal postal service provider with national network infrastructure and international EMS service portfolio.
- Singapore Post (SingPost): National postal operator of Singapore that has diversified into e-commerce logistics and跨境parcel services. Comparable to Jamaica Post as a small country postal operator that has positioned itself as a regional e-commerce logistics hub.
- Royal Mail: UK national postal operator offering domestic letters, parcels, and international services through tracked and expedited products. Comparable to Jamaica Post in operating a regulated postal monopoly with a national delivery network and international parcel capabilities.
- La Poste (France): French national postal service offering domestic and international mail, parcels, and financial services. Comparable to Jamaica Post as a government-backed universal postal operator with international parcel capabilities through EMS-equivalent expedited products.
- PostNL: Dutch national postal and parcel operator offering domestic and international mail and parcel services. Comparable to Jamaica Post as a national postal operator with regulated universal service obligations and growing e-commerce parcel focus.
Direct peers
- Trinidad and Tobago Postal Corporation: National postal operator of Trinidad and Tobago, the largest other Anglophone Caribbean postal service. Most direct Caribbean peer to Jamaica Post, offering similar domestic and international mail, EMS expedited service, and post office network under government ownership.
- Barbados Postal Service: National postal operator of Barbados providing mail, parcel, and international delivery services. Comparable small-island Caribbean government postal operator with similar scale, product portfolio, and UPU membership profile to Jamaica Post.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Jamaica Post social profiles
Digital presenceJamaica Post financial estimates
Financial estimateRevenue estimate
Valuation estimate
Jamaica Post leadership team
Management profileNumber of profiles
Profiles1 record
Jamaica Post funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Jamaica Post M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Jamaica Post
What does Jamaica Post do?
Jamaica Post provides domestic and international mail and parcel delivery services to individuals, businesses, and government entities across Jamaica. Its portfolio spans standard Local Mail and Overseas Mail, expedited international delivery through Zipmail, Fasttrack, and EMS, parcel services with online track-and-trace, a digital Customs Declarations KIOSK, a postage calculator, and the Jamaica Philatelic Bureau for stamp collectors. Business customers are served through dedicated bulk-mail and business solutions contracts.
Is Jamaica Post a public or private company?
Jamaica Post is a private company. It is classified as state government owned and is currently operating.
When was Jamaica Post founded?
Jamaica Post was founded in -1. It employs 1,001 to 5,000 people.
Where is Jamaica Post based?
Jamaica Post is headquartered in Kingston, Jamaica, in the Latin America region.
How does Jamaica Post make money?
Three revenue lines are on record. Mail and Parcel Services are the primary driver. The others are philatelic Products and business Solutions.
Who are Jamaica Post's main competitors?
Broad incumbents on record are United States Postal Service (USPS), Deutsche Post DHL, Canada Post, Japan Post, Singapore Post (SingPost), Royal Mail, La Poste (France) and PostNL. Direct peers are Trinidad and Tobago Postal Corporation and Barbados Postal Service.
Does Jamaica Post have an API?
No public API is recorded for Jamaica Post.
What industry is Jamaica Post in?
Jamaica Post's product category is Postal and Parcel Delivery Services. Its primary akta.pro industry code is TLAAAAAB, Domestic Parcel Post / Ground Parcels, with a secondary code of TLAAAAAK, International Letter Post (Inbound/Outbound). Its NAICS code is 49111.