Town of Bay Harbor Islands

What Town of Bay Harbor Islands does

The Town of Bay Harbor Islands is an incorporated municipal government serving approximately 5,000–6,000 residents across two barrier islands in Biscayne Bay within Miami-Dade County, Florida. Incorporated in 1940, the Town delivers the full spectrum of municipal services — police protection, public works, water and sewer utilities, solid waste and stormwater management, building permits and code compliance, parks and recreation, emergency notification, and community programming — through a workforce of 51–100 employees organized into departments led by a Town Manager (Lindsley Noel) under a Town Council headed by Mayor Isaac Salver.

The Town's core digital infrastructure is a CivicPlus-powered government website integrating Citizenserve (permits/code compliance), Tyler Technologies Municipal Online Payments (utility billing and fee collection), CodeRED and Notify Me (emergency communications), SunPass (toll processing for the Shepard Broad Causeway), Constant Contact (community notifications), and ArcGIS/Survey123 (utility asset inventory). Key physical assets include the Morris N. Broad Community Center, multiple parks (Officer Scott A. Winters Park, 92nd Street Park, 95th Street Park, BHI Tot Lot, tennis courts), and the Shepard Broad Causeway Bridge — the sole vehicular connection to the mainland and a material revenue-generating asset.

Revenue is generated through property and municipal taxes, tiered utility fees (water at $6.41/1,000 gallons, sewer at $13.17/1,000 gallons, solid waste and stormwater unit charges), toll pass subscriptions ($350 annual or $225 six-month), business tax receipts, building and special-event permits, and parking fees. The Town's largest active capital initiative is the Broad Causeway Bridge Replacement PD&E Study (initiated November 2022, with FHWA environmental clearance obtained October 2025), positioning the municipality for a major infrastructure investment cycle. The entire town sits within a designated flood hazard area, making flood protection and hurricane preparedness central to service delivery priorities.

Name

Town of Bay Harbor Islands

Legal name

Town of Bay Harbor Islands

Website

https://bayharborislands-fl.gov

Company type

Private

Founded year

1940

Operating status

Operating

Headcount range

51–100 employees

Short description

The Town of Bay Harbor Islands is an incorporated Florida municipality providing police, utilities, permitting, parks, and community services to approximately 5,000–6,000 residents across two Biscayne Bay barrier islands in Miami-Dade County.

Ownership category

akta.pro rank

Product category

Municipal Government Services

akta.pro primary industry

Maritime & Port Authorities (Public Ports, Harbors, Ferries Terminals) (BPAIALAF)

Keywords

• Municipal government services
• Public utilities
• Public safety services
• Parks and recreation
• Permit services

Headquarters

HQ city

Florida

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Infrastructure, Operations, Others

Revenue model

1. Property and Municipal Taxes: Primary revenue source from local taxation to fund general operations, public safety, and infrastructure.
2. Utility Services: Water service at $6.41 per 1,000 gallons plus 6% Miami-Dade County charge; sewer at $13.17 per 1,000 gallons plus base charges; solid waste collection fees ranging from $21.28 per unit for condos to $155.45 per container for commercial.
3. Shepard Broad Causeway Toll: Toll collection on the Shepard Broad Causeway Bridge. Residents can purchase annual Pass Plan for $350 or 6-month plan for $225 to cover tolls with SunPass transponders.
4. Permits and Licenses: Building permits, business tax receipts, special event permits, film permits, and right-of-way permits generate fee revenue.
5. Fines and Violations: Code violation penalties and parking tickets.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

The Town of Bay Harbor Islands is a municipal government incorporated under Florida state law, providing essential public services to residents, businesses, and visitors of a barrier island community in Miami-Dade County. Core offerings include water, sewer, stormwater, and solid waste utilities; police protection and emergency preparedness; parks and recreation facilities; construction, business, and special event permitting; and toll collection services on the Shepard Broad Causeway Bridge.

Product overview

The Town of Bay Harbor Islands operates a comprehensive municipal government platform offering digital services through its official website. The core offering is the CivicPlus-powered government website providing centralized access to all Town services. Key service modules include Parks and Recreation facilities (Morris N. Broad Community Center, multiple parks, tennis courts), utility services (water, sewer, solid waste, stormwater), permit services (construction, film, special events via CitizenServe), and transportation infrastructure (Shepard Broad Causeway Toll Pass Plan with SunPass integration). Additional digital services include emergency notifications via CodeRED and Notify Me, online bill payment through Tyler Technologies, and community programs like the Bright Paths Youth Development Program and annual Arts Festival. The Town also manages the Broad Causeway Bridge Replacement PD&E Study project.

Differentiator

Problem solved

Functional benefit

Products and services

• Water, Sewer, and Stormwater Utilities
• Solid Waste and Recycling Services
• Shepard Broad Causeway Toll Pass Plan
• Construction and Building Permits
• Film and Special Event Permits
• Morris N. Broad Community Center
• Parks and Recreation Facilities
• Bay Harbor Islands Arts Festival
• Police and Public Safety Services

Named customers3 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Florida Department of Transportation (FDOT) District 6coreStrategic or Co-development PartnerFDOT is providing technical assistance during the PD&E Study for the Broad Causeway Bridge Replacement project. The FDOT Office of Environmental Management serves as the lead Federal agency for the environmental review. This is a critical partnership for infrastructure development as Federal funding may be utilized in future phases.
• United States Coast Guard (USCG)coreStrategic or Co-development PartnerThe USCG is a cooperating agency in the Broad Causeway Bridge Replacement project. As the regulatory authority over waterways and drawbridges, USCG involvement is required for bridge replacement that meets regulatory requirements.
• Miami-Dade Water and Sewer Department (WASD)coreOthersThe Town purchases 100% of its water from Miami-Dade WASD through a 30-inch transmission line. WASD manages water chemistry and performs testing for biological, organic, and inorganic contaminants. The Town distributes water through its own distribution system.
• City of North MiamiminorOthersThe Broad Causeway Bridge connects the Town of Bay Harbor Islands with the City of North Miami, providing east-west access from the mainland to Bay Harbor Islands and neighboring municipalities.
• Village of Bal HarbourminorOthersBal Harbour is one of the communities that benefits from improved east-west access provided by the Broad Causeway Bridge replacement project.
• Town of SurfsideminorOthersSurfside is one of the communities that benefits from improved east-west access provided by the Broad Causeway Bridge replacement project. Joint July 4th celebration planned with Bal Harbour and Surfside.

Scale indicators1 record

Recent moves6 records

Expansion highlights3 records

Others

• CivicPlus: Government technology vendor powering the Town's website, Notify Me alerts, and citizen engagement platform. Relevant as the technology/category peer underpinning the Town's digital service delivery stack.
• Tyler Technologies: Government software vendor whose Municipal Online Payments platform the Town uses for utility billing and fee collection. Comparable as the enabling technology peer in the Town's digital revenue collection infrastructure.

Broad incumbents

• Town of Palm Beach, Florida: Established barrier-island municipality with comparable high-property-value tax base, similar reliance on bridge access, and parallel municipal service delivery for a small affluent island population.
• City of North Miami, Florida: Larger mainland municipality connected to Bay Harbor Islands by the Shepard Broad Causeway Bridge. Provides overlapping municipal services at greater scale, serving as the larger counterparty in cross-jurisdictional infrastructure and shared commuter flows.
• City of Miami Beach, Florida: Major barrier-island municipal operator in Miami-Dade County. Operates the same full municipal service suite at substantially greater scale, with similar exposure to coastal flood/hurricane risk, tourism-driven revenue, and bridge infrastructure.

Direct peers

• Village of Bal Harbour, Florida: Neighboring barrier-island municipality sharing east-west access via the Broad Causeway Bridge replacement project. Operates the same municipal service stack (police, utilities, permits, parks) for a small island population in Miami-Dade.
• Town of Surfside, Florida: Adjacent barrier-island municipality in Miami-Dade County with comparable population, full municipal service suite, and a planned joint July 4th celebration with Bay Harbor Islands. Direct geographic and operational peer on the same island chain.
• City of Sunny Isles Beach, Florida: Barrier-island municipality in northern Miami-Dade with comparable small-population, high-density coastal profile. Delivers the same suite of municipal services (police, public works, utilities, parks, code compliance) to residents and visitors.

Regional players

• City of Aventura, Florida: Nearby Miami-Dade municipality with overlapping service profile (police, public works, community services) for a similar population size. Functions as a regional peer rather than a direct geographic competitor.
• Town of Jupiter, Florida: Coastal Florida municipality of comparable population offering the same full municipal service stack. Useful as a Florida-coastal benchmark for utility rates, permit fees, and small-town operating models outside Miami-Dade.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCwiTlvlCwmSmwbH1nSvPkgQ
• Facebookfacebook.com/profile.php
• LinkedInbayharborislands-fl.gov/linkedin
• Instagraminstagram.com/bayharborislands
• Xx.com/bayharborisland

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Town of Bay Harbor Islands