SpecialCare
SpecialCare is a family-owned, Medicare-certified home medical equipment provider in San Diego, serving patients across four Southern California counties with respiratory, mobility, enteral nutrition, and complex rehab equipment plus discharge and traveler rental services.
- Company typePrivate
- Founded1982
- HeadquartersSan Diego, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What SpecialCare does
SpecialCare is a family-owned home medical equipment (DME) provider headquartered in San Diego, California, serving patients across San Diego, Riverside, Imperial, and San Bernardino Counties. Founded around 1995 and operating for approximately 30 years, the company is led by President Terry Racciato and employs between 11 and 50 people. It is Medicare certified (since 1990), CHAP accredited, and California State Licensure Board certified, and reports a 97.9% overall patient satisfaction rate.
The company offers a broad catalog of home medical equipment organized across ten categories, including oxygen therapy, airway management (CPAP, BiPAP, ventilators, suction machines, apnea monitors), complex rehab wheelchairs and adaptive seating, ambulation and mobility aids, bathroom safety equipment, bedroom modification equipment, enteral nutrition feeding pumps and formulas, aerosol therapy, TENS units, and pulse oximeters. It also operates a short-term equipment rental service targeted at travelers to San Diego. Services extend beyond equipment provision to discharge assistance, patient assessment, professional delivery and setup, training, respiratory therapy management, assistive technology, complex rehab repair, and nutritional therapy education.
SpecialCare generates revenue primarily through equipment rental and sales reimbursed by Medicare, Tricare, and other insurers, supplemented by professional services revenue from delivery, setup, and respiratory care, and a smaller cash-pay traveler rental stream. Customer acquisition is a hybrid B2B/B2C motion driven by physician and hospital discharge planner referrals (notably at Naval Medical Center San Diego, SHARP-REES-STEALY, and Scripps Clinic), direct phone and fax ordering, online patient intake forms, and SMS-based post-sale communications. The customer base is fragmented across Medicare beneficiaries, military and Tricare families, pediatric patients (where it claims a majority pediatric caseload), sleep apnea patients, and adults requiring respiratory support, with no disclosed revenue concentration by customer.
SpecialCare firmographics
Firmographics- Name
- SpecialCare
- Legal name
- SpecialCare
- Website
- https://www.specialcaredme.com
- Company type
- Private
- Founded year
- 1982
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- SpecialCare is a family-owned, Medicare-certified home medical equipment provider in San Diego, serving patients across four Southern California counties with respiratory, mobility, enteral nutrition, and complex rehab equipment plus discharge and traveler rental services.
- Ownership category
- akta.pro rank
SpecialCare industry classification
Industry- Product category
- Home Medical Equipment (DME)
- NAICS
- Home Health Equipment Rental (532283), Home Health Care Services (62161)
- SIC
- Services-Misc Health & Allied Services, Nec (8090), Services-Health Services (8000)
- akta.pro primary industry
- Home Respiratory & Sleep Therapy Providers (DME-Integrated) (HLAFAEAF)
- akta.pro secondary industries
- Pediatric Rehabilitation & Mobility DME (Adaptive Seating, Pediatric Mobility) (HLAHAMAI), Home Ventilation, Oxygen Therapy & Respiratory DME Clinical Management (HLAKANAM)
Keywords
Where SpecialCare is headquartered
LocationHeadquarters
- HQ city
- San Diego
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
SpecialCare business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure
Revenue model
- Equipment Rental and Sales: SpecialCare provides home medical equipment for rent or purchase, including wheelchairs, hospital beds, CPAP/BiPAP devices, portable oxygen, and mobility aids. Revenue is generated through equipment provision with same-day or next-day delivery.
- Insurance Billing: Billing process begins when equipment is received. Staff reviews physician documentation and requests additional documentation required by Medicare and other insurance companies. Monthly billing statements are sent to patients with insurance reimbursement based on medical needs and coverage criteria.
- Professional Services: Services include discharge assistance, patient/client assessment, professional delivery, setup and training, respiratory services, and assistive technology services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Quote-based pricing for all equipment and services |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels5 records
SpecialCare product offering
Product offeringCore offering
SpecialCare is a home medical equipment (DME) provider supplying, delivering, and setting up equipment for patients from neonates to adults across San Diego, Riverside, Imperial, and San Bernardino Counties. The core offering includes the rental and sale of oxygen therapy, airway management (CPAP/BiPAP/ventilators), complex rehabilitation wheelchairs, mobility aids, bathroom and bedroom safety equipment, enteral nutrition pumps and formulas, aerosol therapy, TENS units, and pulse oximeters, supported by professional services such as discharge assistance, patient assessment, delivery, setup, training, and ongoing respiratory and assistive technology services.
Product overview
SpecialCare is a home medical equipment provider offering a comprehensive portfolio of medical products organized into 10 product categories: Oxygen Therapy (concentrators, gaseous oxygen, conserving devices), Airway Management (CPAP, BiPAP, ventilators, suction machines, apnea monitors), Complex Rehab (wheelchair systems, adaptive seating, positioning systems), Bathroom Aides (safety rails, transfer benches), Ambulation/Mobility Aids (walkers, wheelchairs, scooters, patient lifts), Bedroom Modification Equipment (hospital beds, mattresses, commodes), Enteral Nutrition (feeding pumps, tubes, formulas), Aerosol Therapy (nebulizers, humidification), TENS Units, and Pulse Oximeters. The company also offers an Equipment Rental Service for travelers with same-day to 2-week delivery options. These products are supported by associated services including discharge assistance, patient assessment, professional delivery, setup and training, respiratory services, assistive technology, complex rehab repair, and nutritional therapy education.
Differentiator
Problem solved
Functional benefit
Quantifiable outcome
- 97.9% overall patient satisfaction rate
- +2 more outcomes
Companies that use SpecialCare
Customer profileNamed customers6 records
Segments6 records
Ideal customer profiles5 records
SpecialCare technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
SpecialCare partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core and minor.
- Together We GrowcoreSpecialCare partners with Together We Grow with special focus in pediatric equipment, supplying medical equipment for children with needs at the center and filling their take-home orders. Together We Grow is the recognized leader in pediatric care and the largest and first pediatric day health care center in California, serving children 6 weeks to 21 years with two facilities in San Diego County and one in Riverside County.
- Go Baby GominorGo Baby Go is a national community-based research, design and outreach program founded in 2012 by Cole Galloway at the University of Delaware. SpecialCare partners with Go Baby Go to provide modified ride-on cars as therapy tools for children birth to age 3 who experience limited mobility, providing opportunities for movement, mobility and socialization.
- Community Health Accreditation Program (CHAP)coreCHAP is a national accreditation program requiring highest standards of excellence in management, quality control, client outcomes, adequate resources and long-term viability. CHAP specifically recognized SpecialCare's President Terry Racciato and acknowledged the company for military contracts and excellent performance improvement process.
Scale indicators4 records
Recent moves7 records
Expansion highlights4 records
SpecialCare competitors and assessment
Company assessmentDirect peers
- AdaptHealth: AdaptHealth is one of the largest national home medical equipment providers in the US, offering sleep (CPAP/BiPAP), oxygen, ventilators, mobility, and complex rehab equipment. It is the most direct competitive proxy for SpecialCare's full product portfolio, just at vastly larger national scale.
- Lincare: Lincare is a leading US provider of respiratory and home medical equipment, with deep coverage in oxygen therapy, CPAP/BiPAP, ventilators, and nebulizers. Its respiratory-heavy product mix closely mirrors SpecialCare's airway management and oxygen therapy offerings.
- Rotech Healthcare (Quipt Medical Solutions): Rotech is a regional home medical equipment company focused on respiratory therapy (oxygen, CPAP, ventilators), wound care, and mobility products for patients with chronic conditions. Closely comparable to SpecialCare's respiratory and home-based care service model.
- National Seating & Mobility (NSM): NSM is a national provider of complex rehabilitation technology (CRT), specializing in custom-configured power and manual wheelchairs, seating systems, and mobility solutions. Directly comparable to SpecialCare's complex rehab product line.
- Numotion: Numotion is a leading US provider of complex rehab technology and mobility equipment, including custom wheelchairs, seating, and adaptive equipment for pediatric and adult clients. Directly comparable to SpecialCare's pediatric complex rehab capabilities.
- American HomePatient: American HomePatient provides home medical equipment including respiratory, sleep, mobility, and nutritional therapies across multiple US states. Comparable product breadth and hospital discharge referral model to SpecialCare.
- Apria Healthcare: Apria is a national home medical equipment and respiratory therapy provider offering sleep, oxygen, ventilators, and negative pressure wound therapy. Comparable directly to SpecialCare's respiratory and home DME services.
- Byram Healthcare: Byram Healthcare is a national medical supply distributor focused on ostomy, wound care, urology, diabetes, and enteral nutrition supplies. Comparable to SpecialCare's enteral nutrition and home delivery program.
Broad incumbents
- Owens & Minor (Apria/Byram): Owens & Minor owns both Apria (home respiratory/medical equipment) and Byram Healthcare (medical supplies), giving it a broad portfolio that overlaps with multiple SpecialCare product lines. Comparable at a portfolio level but at vastly larger scale.
Emerging players
- Breg Inc. Breg provides orthopedic and sports medicine products, including bracing, cold therapy, and home DME. Its mobility and home recovery equipment portfolio partly overlaps with SpecialCare's ambulation/aids and bedroom modification categories.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
SpecialCare social profiles
Digital presenceSpecialCare compliance and trust
Trust signalCompliance3 records
SpecialCare financial estimates
Financial estimateRevenue estimate
Valuation estimate
SpecialCare leadership team
Management profileNumber of profiles
Profiles1 record
SpecialCare funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
SpecialCare M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about SpecialCare
What does SpecialCare do?
SpecialCare is a home medical equipment (DME) provider supplying, delivering, and setting up equipment for patients from neonates to adults across San Diego, Riverside, Imperial, and San Bernardino Counties. The core offering includes the rental and sale of oxygen therapy, airway management (CPAP/BiPAP/ventilators), complex rehabilitation wheelchairs, mobility aids, bathroom and bedroom safety equipment, enteral nutrition pumps and formulas, aerosol therapy, TENS units, and pulse oximeters, supported by professional services such as discharge assistance, patient assessment, delivery, setup, training, and ongoing respiratory and assistive technology services.
Is SpecialCare a public or private company?
SpecialCare is a private company. It is classified as family owned and is currently operating.
When was SpecialCare founded?
SpecialCare was founded in 1982. It employs 11 to 50 people.
Where is SpecialCare based?
SpecialCare is headquartered in San Diego, United States, in the North America region.
How does SpecialCare make money?
Three revenue lines are on record. Equipment Rental and Sales are the primary driver. The others are insurance Billing and professional Services.
Who are SpecialCare's main competitors?
Direct peers on record are AdaptHealth, Lincare, Rotech Healthcare (Quipt Medical Solutions), National Seating & Mobility (NSM), Numotion, American HomePatient, Apria Healthcare and Byram Healthcare. Owens & Minor (Apria/Byram) is listed as a broad incumbent. Breg Inc. is listed as an emerging player.
Does SpecialCare have an API?
No public API is recorded for SpecialCare.
What industry is SpecialCare in?
SpecialCare's product category is Home Medical Equipment (DME). Its primary akta.pro industry code is HLAFAEAF, Home Respiratory & Sleep Therapy Providers (DME-Integrated), with a secondary code of HLAHAMAI, Pediatric Rehabilitation & Mobility DME (Adaptive Seating, Pediatric Mobility). Its NAICS code is 532283 and its SIC code is 8090.