Al-Ihsan Company

What Al-Ihsan Company does

Al-Ihsan Company, legally constituted as Alehsan Trust Limited, is a UK-based pilgrimage travel agency founded in 1995 and headquartered in London with a secondary office in Cricklewood. The company specializes in end-to-end Hajj and Umrah pilgrimage services for the UK Muslim community — predominantly Shia, based on the credentialed religious scholars it engages — along with ancillary religious tourism (Ziyarat) to Shia holy sites in Iran and Iraq. Its core product is bundled Hajj and Umrah packages priced at approximately £4,500-£4,600 and £1,400-£2,050 per person respectively, encompassing visa processing, flight booking, 5-star hotel accommodation near the Haram in Mecca and Medina, ground transportation, meals, and religious guidance.

The business operates a service-based, non-technology model with no proprietary platform; booking flows run through the company's website, WhatsApp, email, and in-person office consultations. Revenue is generated primarily from one-time Hajj and Umrah package sales, supplemented by transaction fees for visa processing (covering all countries including Iran and Iraq) and flight ticket issuance via a direct British Airways partnership. The company holds IATA accreditation and ATOL protection, which together provide airline ticket-issuing rights and consumer financial guarantees required to compete in the UK travel market. It is also officially authorized and registered with the Saudi Arabian Ministry of Hajj and has participated in the Saudi Nusuk platform for three consecutive years.

Distribution is direct-to-consumer and domestic-focused, with the UK as the primary served market. Strategic partnerships with Rawaf Minna Company (Saudi Arabia, on-ground Hajj services) and British Airways (flights to Jeddah and Tehran) underpin delivery, while qualified Islamic scholars including Hujjat al-Islam wal-Muslimeen Sayyid Muhammad al-Moussawi and Sayyid Qasim Al-Jalali provide the religious authority that differentiates the offering. The company is privately held, founder/operator-led by Dr. Zuhair Al-Battat, and shows no evidence of institutional investment, headcount expansion beyond 11-50 employees, or geographic expansion outside the UK domestic market.

Name

Al-Ihsan Company

Legal name

Alehsan Trust Limited

Website

https://alehsan.com

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

11–50 employees

Short description

Al-Ihsan Company is a UK-based, London-headquartered pilgrimage travel agency founded in 1995 that provides end-to-end Hajj and Umrah packages — including visa, flights, 5-star accommodation, and religious guidance — to the UK Muslim community, alongside Ziyarat tours to Shia holy sites in Iran and Iraq.

Ownership category

akta.pro rank

Product category

Religious Travel and Pilgrimage Services

NAICS

Travel Agencies (561510), Tour Operators (561520), All Other Travel Arrangement and Reservation Services (561599)

akta.pro primary industry

Hajj & Umrah Travel Agencies (THAKAHAA)

akta.pro secondary industries

Umrah/Hajj & Pilgrimage Air Ticketing Agencies (THAKALAI), Pilgrimage Packages (Air-Inclusive) Tour Operators (THAKAHAK), Pilgrimage Logistics & Visa/Permit Specialists (THAKAHAI)

Keywords

• Hajj pilgrimage services
• Umrah travel packages
• Religious tourism services
• Visa processing services
• Pilgrimage travel agency

Headquarters

HQ city

Brent

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Supply Chain, Operations, Personnel, Marketing or Sales, Infrastructure

Revenue model

1. Hajj Packages: Full-service Hajj pilgrimage packages including visa processing, flights (direct with British Airways), 5-star hotel accommodation, religious guidance, ground transportation in Saudi Arabia, meals, and spiritual counseling under qualified Islamic scholars.
2. Umrah Packages: Umrah pilgrimage packages available year-round including visa, flights, accommodation in 5-star hotels near Haram, breakfast, local meals, transportation between cities, and visits to holy sites with detailed explanations of Umrah rituals.
3. Flight Ticket Booking: Direct ticket booking services for flights to Tehran (Iran) and Jeddah (Saudi Arabia) through British Airways partnerships at discounted prices.
4. Visa Processing Services: Visa issuance services for all countries worldwide, including Islamic Republic of Iran and groups for the Republic of Iraq.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Al-Ihsan Company provides Hajj and Umrah pilgrimage packages to the UK Muslim community, bundling visa processing, British Airways flights, 5-star hotel accommodation near the Haram in Mecca and Medina, ground transportation, meals, and religious guidance under qualified Islamic scholars. The company also offers visa processing for global destinations including Iran and Iraq, flight ticket booking, and Ziyarat religious tourism to Shia holy sites.

Product overview

Al-Ihsan Company operates as a Hajj and Umrah pilgrimage travel services provider offering a portfolio of integrated travel and religious services. The core offerings include Hajj packages and Umrah packages with variations for different seasons (Rajab/Shaabani, December, February). The company provides these pilgrimage services alongside supporting modules including visa processing, flight ticket booking via British Airways partnerships, 5-star hotel accommodations in Mecca and Medina, and religious guidance under qualified Islamic scholars. Additional services include Ziyarat (religious tourism) to holy sites in Iran (Imam Ridha) and Iraq (Karbala, Najaf, Samarra). All services are ATOL protected and the company holds IATA accreditation, with operations coordinated through the Nusuk platform for Saudi Arabian Hajj registration.

Differentiator

Problem solved

Functional benefit

Products and services

• Hajj Services (خدمات الحج) Comprehensive Hajj pilgrimage services for UK Muslims including Nusuk platform registration, visa processing, British Airways flights, 5-star hotel accommodation in Medina and Mecca, tent accommodation in Arafat and Mina, ground transportation, meals, and religious guidance under qualified Islamic scholars.
• Umrah Services (خدمات العمرة) Year-round Umrah pilgrimage services for individuals and groups including visa processing, flights, 5-star hotel accommodation near the Holy Mosque in Mecca, breakfast and local meals, transportation between cities, and visits to holy sites with religious guidance.
• Visa Services (خدمات الفيزا) Visa processing services for all countries worldwide, with specific expertise in Islamic Republic of Iran visas and group visas for the Republic of Iraq. IATA-accredited and ATOL-protected.
• Travel Ticket Booking (حجز التذاكر) Flight ticket booking services operating directly with British Airways partners for routes to Tehran, Iran and Jeddah, Saudi Arabia at competitive and discounted prices.
• Ziyarat (Religious Visits) Religious tourism services to Imam Ridha's shrine in Mashhad, Iran and holy sites in Iraq including Karbala, Najaf, and Samarra, including flight booking, visa processing, and organized group travel.
• Hajj 2025 Package Hajj 2025 seasonal package including guidance on Nusuk platform registration, 5-star hotel accommodation, visa processing, and religious guidance directed by Hujjat al-Islam wal-Muslimeen Sayyid Qasim Al-Jalali. Available in long trip (£4,500, Heathrow/Manchester) and short trip (£4,600, Heathrow) variants.
• Umrah Rajabiya/Shaabani 2025 Package Umrah package for Rajab and Shaban 2025 (24 January - 3 February 2025) priced at £1,950 per person in triple room or £1,990 in double room. Includes visa, flights, 5-star hotel accommodation with breakfast, local meals, religious guidance, and visits to holy sites.
• Umrah December 2024 Package Umrah package for December 2024 (December 21-31) priced at £2,050 per person, including visa, flights, accommodation, and religious guidance.
• Umrah February 2025 Package Umrah package for February 2025 (February 3-13) priced at £1,940 per person, including visa, flights, accommodation, and religious guidance.
• Umrah November-December 2021 Package Umrah package starting from November 20, 2021, lasting 8 days in 5-star hotels near the Haram. Prices from £1,400, including flights, visa, double rooms in Medina and Mecca, campaign guide, and return Corona test.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered core.

• Rawaf Minna CompanycoreStrategic or Co-development Partner · 1 January 2024Al-Ihsan Company signed a participation contract with Rawaf Minna Company for Hajj services. Rawaf Minna is described as one of the biggest companies providing Hajj services in Saudi Arabia. The partnership involves Al-Ihsan handling UK-based customer registration and preparation while Rawaf Minna provides on-ground Hajj services in Saudi Arabia.
• British AirwayscoreChannel Partner/ Reseller/ DistributorDirect partnership with British Airways for flights to Tehran (Iran) and Jeddah (Saudi Arabia). The company works directly with British Airways partners to offer competitive prices and discounted rates for Hajj and Umrah pilgrims.
• IATA (International Air Transport Association)coreChannel Partner/ Reseller/ DistributorThe company is a member of IATA, enabling them to issue flight tickets and provide airline booking services. IATA membership is a requirement for legitimate travel agencies to access airline booking systems and issue tickets.
• ATOL (Air Travel Organisers' Licence)coreChannel Partner/ Reseller/ DistributorThe company is ATOL protected and the company is guaranteed within the UK Civil Aviation Authority's ATOL scheme. This provides financial protection for customers, ensuring refunds if travel arrangements fail.
• Nusuk Platform (Saudi Arabian Government)coreTechnology or IntegrationThe company assists pilgrims with registration on the official Saudi Arabian Nusuk platform (hajj.nusuk.sa) for Hajj pilgrimage. The company has participated in the Nusuk program for three years and helps customers navigate the registration process.

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Others

• Nusuk (Saudi Ministry of Hajj and Umrah): Official Saudi government platform for Hajj and Umrah registration that Al-Ihsan helps pilgrims navigate. While not a competitor, Nusuk's expanding direct-booking capabilities represent the platform/infrastructure layer shaping the entire industry.

Broad incumbents

• Al Bait Al Arabi: Established Saudi Arabia-based Hajj and Umrah service operator with much larger scale than UK-only agencies. Provides an example of the larger incumbent category serving pilgrims from multiple countries.
• Dar Al Eiman Real Estate & Investment: Major Saudi hospitality group with significant Hajj/Umrah hospitality and ground services operations. Represents the large-scale incumbent class in the broader pilgrimage services ecosystem.
• Rawaf Minna Company: One of the largest Hajj service providers in Saudi Arabia and Al-Ihsan's on-ground partner. While not a UK competitor, Rawaf Minna represents the larger incumbent class Al-Ihsan effectively white-labels for KSA execution.

Direct peers

• Elaf Travel & Tours: UK-based Hajj/Umrah and religious travel agency offering package tours, visa services, and ticketing to UK Muslim pilgrims. Comparable in service model and customer base.
• Al Hidaayah Travels & Tours: UK-based Hajj and Umrah travel agency offering comparable ATOL-protected packages, visa processing, and flight booking services to the UK Muslim community. Directly comparable in service mix, regulatory credentials, and target market.
• Dar El Salam Hajj & Umrah: UK-based Hajj and Umrah specialist with similar ATOL-protected package offerings, scholar-led religious guidance, and direct airline partnerships. Competes head-to-head for the same UK Muslim pilgrim segment.
• ZamZam Hajj & Umrah: UK Hajj and Umrah tour operator providing all-inclusive packages with accommodation near the Haram, visa processing, and religious guidance — directly comparable in product, geography, and customer segment to Al-Ihsan.
• Marwa Travels UK: UK-based pilgrimage travel agency offering Hajj and Umrah packages with similar IATA/ATOL credentials and direct airline partnerships. Operates in the same competitive UK Muslim pilgrim market.

Emerging players

• Booking.com / Expedia Umrah listings: Global OTAs increasingly listing Umrah packages and Saudi pilgrimage inventory, representing a potential emerging distribution channel and indirect competitor for unattached Umrah travelers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/dralbatat
• LinkedInlinkedin.com/company/alehsan

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Al-Ihsan Company