Archway Veterinary Practice

What Archway Veterinary Practice does

Archway Veterinary Practice is an independently owned, mixed veterinary practice based in Lindale, Grange-over-Sands, in the South Lakes region of Cumbria, England. Founded approximately 1969 and under sole ownership of Jeremy and Mandy Voakes since 2016, the practice relocated in June 2019 to a new purpose-built facility that houses a Canon Aquilion Lightning 80/160-slice CT scanner, surgical theatres, dedicated cat and dog wards, an in-house laboratory, and an adjoining physiotherapy centre operated by a chartered ACPAT physiotherapist. The practice employs approximately 7 veterinary surgeons (including an equine specialist partner, Andrew Wattam), 10+ registered veterinary nurses, three reception staff, and a Practice Manager appointed in January 2025.

The business serves three primary customer segments: small-animal pet owners (dogs and cats) in the local community, equine owners within roughly an hour of the practice, and referring veterinary practices in the region that send patients for CT imaging. Small-animal services include consultations, surgery, dentistry, 24/7 in-house emergency care, and a Community Veterinary Nurse home-visit service. Equine services cover ambulatory dentistry, lameness investigation, diagnostics, pre-purchase examinations, breeding and AI, and guided worming protocols. Technology differentiators include the Canon CT scanner (positioned as the first of its kind in a UK first-opinion practice), Gold Cat Friendly Clinic status, and 3D dental radiography.

Revenue is generated through a mix of pay-as-you-go professional services (consultations at £56, surgeries £90–£540, emergency overnight £198), recurring monthly subscription wellness plans (Dog £35/month, Cat £32/month) and equine health plans, B2B CT referral fees, and a co-branded insurance arrangement with Pet Proactive that settles claims directly to the practice. Distribution is primarily direct-to-consumer via telephone, WhatsApp, online booking, and the website, augmented by mobile ambulatory equine visits and a referral channel from other veterinary practices. No external funding, M&A, or parent company is disclosed.

Name

Archway Veterinary Practice

Legal name

Archway Veterinary Practice

Website

https://archway-vets.com

Company type

Private

Founded year

1969

Operating status

Operating

Headcount range

11–50 employees

Short description

Archway Veterinary Practice is an independently owned mixed veterinary practice in the South Lakes, Cumbria, serving small-animal and equine owners and providing regional CT imaging referrals from a purpose-built facility opened in 2019.

Ownership category

akta.pro rank

Product category

Veterinary Services

NAICS

Veterinary Services (541940), Veterinary Services (54194), Diagnostic Imaging Centers (621512)

SIC

Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Veterinary Specialty Referral Hospitals (Multi-specialty) (HLAMACAB)

akta.pro secondary industries

Field Services, Mobile Imaging & On-Farm Procedures (HLAMABAK), Veterinary Specialty Imaging Centers (CT/MRI/Advanced Imaging) (HLAMACAL)

Keywords

• Veterinary services
• Small animal care
• Equine veterinary
• Veterinary diagnostics
• Pet wellness plans

Headquarters

HQ city

Petersfield

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Infrastructure, Technology or R&D, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Veterinary Consultations: Core consultation services including standard 20-minute consultations (£56), follow-up consultations (£50.40), emergency overnight consultations (£198). Revenue from examinations, diagnostics, and treatment planning.
2. Complete Wellness Plan: Monthly subscription membership providing unlimited consultations, vaccinations, flea/tick/worm treatment, health checks, and discounts on services. Dog plans at £35/month, Cat plans at £32/month with optional home delivery supplement.
3. Equine Health Plans: Monthly payment plans covering vaccinations, worm egg counts, tapeworm treatment, and health checks for horses. Preventive care bundled into affordable monthly Direct Debit payments.
4. Equine Services: Services including dentistry, lameness investigations, diagnostics, pre-purchase examinations, breeding and fertility (AI), export examinations, and worming protocols.
5. Surgical Procedures: Surgical services including cat castration (£90-£290), dog spay/neuter (£290-£540), with 10% discount for wellness plan members. Includes pre- and post-operative nurse consultations.
6. CT Imaging Referrals: CT scanning services provided to pets from other veterinary practices via veterinary referral. Advanced imaging with specialist radiology reporting.
7. Pet Insurance Partnership: Partnership with Pet Proactive insurance - the practice processes claims and receives payment directly. Insurance provides revenue certainty for treatment costs.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Archway Veterinary Practice is an independently owned veterinary practice providing small animal care (dogs and cats), equine veterinary services, and advanced diagnostic imaging including a Canon Aquilion Lightning CT scanner. Core services include consultations, surgery, vaccinations, 24/7 emergency care, dental care, physiotherapy, and equine services such as dentistry, lameness investigations, pre-purchase examinations, and breeding/fertility support. The practice also sells recurring monthly Complete Wellness Plans for dogs, cats, and horses, and offers CT referral imaging to other veterinary practices.

Product overview

Archway Veterinary Practice is an independently owned veterinary practice offering a comprehensive portfolio of small animal and equine veterinary services. The core offering includes the Complete Wellness Plan (a subscription-based pet health plan with unlimited consultations, vaccinations, and preventive care), the CT Scanner Service (advanced diagnostic imaging using Canon technology), Community Veterinary Nurse Service (home visits), Out Of Hours emergency care (24/7), and equine services including health plans, dentistry, lameness investigations, diagnostics, breeding services, and guided worming protocols. The practice also operates a Physiotherapy Centre for rehabilitation and holds Gold Cat Friendly Clinic accreditation. Services are provided from a purpose-built facility opened in June 2019, with a focus on comprehensive, in-house care spanning preventive wellness, diagnostics, emergency services, and rehabilitation.

Differentiator

Problem solved

Functional benefit

Brands

• Archway Vet Physio: Chartered Physiotherapy centre offering hydrotherapy, laser treatment, and acupuncture services for pets. Operates at adjoining facilities with qualified veterinary physiotherapist Amy Voakes (ACPAT).

Products and services

• Complete Wellness Plan A monthly subscription pet health plan for dogs (£35/month) and cats (£32/month) providing unlimited vet and nurse consultations, primary puppy and kitten vaccinations, annual booster vaccinations, flea/tick and worm treatment delivered to the door, health checks, nail clipping, anal gland expression, weight clinics, and 10% discounts on routine neutering, dental work, long-term medications, pet food, accessories, and physiotherapy. Optional home delivery of flea and worm treatments for £2 extra/month and a Giant Breed supplement (50kg+) for £15 extra/month.
• CT Scanner Service Advanced diagnostic imaging using a Canon Aquilion Lightning 80/160 slice CT scanner providing detailed cross-sectional images of pets' bodies for orthopaedic, spinal, nasal, chest, abdominal, and neurological conditions. Available to existing Archway clients and to referred patients from other veterinary practices. Scans are reviewed by specialist veterinary radiologists when required in addition to on-site team analysis.
• Community Veterinary Nurse Service Home visit service by qualified veterinary nurses covering health checks, medication administration, post-surgery care, wound management, nail clipping, and routine procedures in the comfort of pets' homes within approximately 15 minutes' drive of the Lindale practice. Targeted at pet owners who find clinic visits difficult or stressful.
• Out Of Hours Care 24/7 emergency veterinary care provided by Archway's own team rather than outsourced, with fully qualified veterinary nurses on-site overnight for hospitalised patients. Covers emergency consultations and overnight care for pets across the South Lakes region.
• Equine Health Plans Monthly payment health plans for horses covering vaccinations, worm egg counts, tapeworm treatment, and health checks delivered via monthly Direct Debit payments, bundling preventive care into an affordable recurring subscription.
• Equine Services Comprehensive equine veterinary services including dentistry, lameness investigations, mobile radiography and ultrasonography, endoscopy, pre-purchase examinations, breeding and fertility services, and guided worming protocols for horse owners in the South Lakes area.
• Guided Worming Protocol Strategic parasite prevention program for horses including worm egg counts, encysted red worm serology, and tapeworm saliva testing to guide appropriate worming treatments.
• Equine Dentistry Regular dental maintenance for horses including sharp enamel point reduction, wolf teeth examination, and dental care recommendations from 3 years old, delivered via ambulatory visits.
• Lameness Investigations Systematic equine lameness evaluation through palpation, gait analysis, flexion tests, nerve blocks, radiography, and ultrasonography to identify the cause of lameness in horses.
• Equine Diagnostics Mobile diagnostic services for horses including DR radiography, ultrasonography for soft tissue assessment, and endoscopy for upper respiratory tract evaluation, delivered on yards within approximately one hour of the practice.
• Pre-purchase Examinations Standardised equine vetting examinations offered as 2-stage or 5-stage assessments with optional radiography, blood tests, or endoscopy additions for prospective horse buyers.
• Breeding and Fertility Services Equine breeding support via trans-rectal ultrasound, blood serology testing, pregnancy confirmation, cycle manipulation, and chilled semen artificial insemination (AI) for horse breeders.
• CT Referral Service Computed tomography imaging referral service for pets from other veterinary practices, providing advanced imaging with specialist radiology reporting for orthopaedic, spinal, nasal, chest, abdominal, and neurological conditions.
• Small Animal Services Comprehensive veterinary services for dogs and cats including nurse consultations, separate cat and dog facilities, internal lab diagnostics, nurse clinics, vaccinations, surgical procedures, dental care, and senior pet care.
• Physiotherapy Centre Veterinary physiotherapy service including hydrotherapy, laser treatment, and acupuncture offered through an adjoining centre with chartered physiotherapist Amy Voakes (ACPAT), supporting post-surgical and rehabilitative care for pets.
• Gold Cat Friendly Clinic Service Gold-level accredited cat-friendly clinic service providing separate waiting areas, cat-only consulting room, 20-minute appointment times for cats to acclimatise, and a dedicated cat hospitalisation ward with large cages and cosy bedding. Equipment sized for feline patients.

Quantifiable outcome

• Can save over £140 per year with Complete Wellness Plan
• +2 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Three partnerships are on record, tiered core.

• Pet ProactivecoreGTM or Marketing PartnerPet Proactive is a pet insurance provider that offers policies specifically designed for Archway Vets clients. The partnership provides lifetime cover with one excess per year, premiums based on Archway pricing, and direct payment to Archway for claims. Pet owners must be registered with Archway and pets must be under 6 years old when taking out a policy.
• Kris Herman (Referral Surgeon)coreStrategic or Co-development PartnerReferral surgeon who works alongside Archway Vets, allowing many surgical procedures to be carried out at the practice. Combined with 24-hour nursing care and rehabilitation centre, this enables diagnosis, treatment, and recovery all in one place.
• Amy Voakes - Chartered Physiotherapist (ACPAT)coreStrategic or Co-development PartnerChartered Physiotherapist Amy Voakes operates the adjoining Physiotherapy Centre offering hydrotherapy, laser treatment, and acupuncture. Provides rehabilitation services integrated with Archway's veterinary care.

Scale indicators4 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• CVS Group: One of the largest UK corporate veterinary groups operating first-opinion practices, referral hospitals, and laboratories. Comparable as the consolidated incumbent that independent practices like Archway explicitly position against, and a potential acquirer of regional independents.
• IVC Evidensia: Europe's largest veterinary care group with extensive UK first-opinion and referral footprint. Direct competitor for talent (vet recruitment) and benchmark for what well-capitalised corporate ownership can offer clients, making it a key strategic counterpoint for an independent like Archway.
• Medivet: UK-wide veterinary group with a mix of owned and partner-run practices plus 24-hour hospitals. Comparable as another consolidator competing for both clients and veterinary surgeons in the same regional catchment.
• Vets4Pets (Pets at Home): National network of small animal veterinary practices located inside Pets at Home stores. Comparable as a high-street small-animal competitor within reach of South Lakes pet owners, competing on convenience and pricing for routine and preventive care.

Direct peers

• Paragon Veterinary Referrals: Multi-disciplinary referral centre in Yorkshire offering advanced imaging, orthopaedics, neurology, and internal medicine. Comparable as a regional specialty referral hospital competing for North-of-England referral caseload.
• Linnaeus Veterinary Limited: UK network of specialty referral and primary care hospitals (part of Mars Petcare). Comparable as a specialty referral operator with advanced imaging, oncology, surgery, and internal medicine — directly parallel to Archway's CT referral and multi-specialty positioning.
• Pennard Vets: Independent multi-site veterinary group in Kent operating first-opinion practices with some referral services. Comparable as an independently owned, growing practice group offering small animal services and wellness plans — a like-for-like operating model.
• Village Vet (Linda Ryan): London-based independent veterinary group with multiple sites offering small animal services, wellness plans, and 24-hour care. Comparable as a multi-site independent practice with similar customer-facing propositions (wellness plans, 24/7 care, cat-friendly facilities).
• Dick White Referrals: Large multi-disciplinary veterinary referral hospital in Cambridgeshire offering advanced imaging (including CT/MRI), surgery, internal medicine, and oncology. Comparable as a specialty referral competitor that could attract the same referral cases Archway's CT service targets.

Regional players

• Westmorland Veterinary Centre: Regional independent veterinary practice operating in Cumbria/South Lakes area. Comparable as a neighbouring independent competitor for the same small-animal and equine clients in the local catchment.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/archway-veterinary-practice

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Archway Veterinary Practice