Alsterdorf Assistenz West

What Alsterdorf Assistenz West does

Alsterdorf Assistenz West is a Hamburg-based non-profit social services organization (alsterdorf assistenz west gGmbH, gemeinnützige GmbH) operating as part of the Evangelische Stiftung Alsterdorf foundation network. The company delivers ambulatory support, housing assistance, employment and day services (Bildung und Beschäftigung/Tagewerke), leisure and counseling programs (Teilhabelots*innen), and meeting points (Treffpunkte) for people with intellectual, psychological, or physical disabilities, alongside family assistance, youth housing, and child welfare services for children, adolescents, and families. Operations span approximately 60 locations in western Hamburg with 840 employees, serving roughly 1,000 people with disabilities and 220 participants in employment programs.

The underlying service delivery model is fundamentally human-led and place-based rather than technology-mediated. There is no proprietary technology platform, no software product, no API, no mobile app, and no disclosed integration stack; the company's primary "channels" are in-person consultation, ambulatory services, housing facilities, and community meeting points. Marketing relies on the parent foundation's network, informational videos, community engagement programs (Komplizen), and print materials rather than digital advertising or self-serve purchase motions.

Revenue is generated through publicly funded disability assistance under German social law (Eingliederungshilfe/Behindertenhilfe), creating a recurring, government-reimbursed model without direct client pricing. The go-to-market is sales-led through direct outreach by participation navigators (Teilhabelotsen) and supplemented by community-led referrals from volunteers, donors, and partner organizations. Customer segmentation is hybrid: the primary beneficiaries are people with disabilities across all life stages, with a secondary segment of children, youth, and families. Information regarding specific billing rates, cost-per-case values, and growth/revenue trends is not available in source materials.

Name

Alsterdorf Assistenz West

Legal name

alsterdorf assistenz west gGmbH

Website

https://alsterdorf-assistenz-west.de

Company type

Private

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Alsterdorf Assistenz West is a Hamburg-based non-profit that delivers ambulatory, housing, employment, and family support services for approximately 1,000 people with disabilities and 220 employment-program participants across 60 western Hamburg locations, employing 840 staff under the Evangelische Stiftung Alsterdorf foundation.

Ownership category

akta.pro rank

Product category

Disability and Social Care Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Vocational Rehabilitation Services (624310), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Social Services (8300)

akta.pro primary industry

Disability Services & Independent Living Support (BPAGACAG)

akta.pro secondary industries

Disability Services & Independent Living Support (BPAGAEAG), Employment & Job Readiness Support Services (BPAGAEAJ)

Keywords

• Disability support services
• Ambulatory assistance care
• Assisted housing services
• Social inclusion programs
• Family and youth welfare

Headquarters

HQ city

Hamburg

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Social Services / Disability Assistance: Funded through German social security system (Integrationshilfe/Behindertenhilfe) based on social code provisions. Services are funded through government disability assistance programs rather than direct client payment.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Alsterdorf Assistenz West is a non-profit social services provider that delivers ambulatory support, residential assistance, employment/day services (Tagewerke), community meeting points (Treffpunkte), supported communication, ambulatory social psychiatry, and child/youth/family welfare services for people with intellectual, psychological, or physical disabilities across western Hamburg. Services are funded through German disability assistance (Eingliederungshilfe) under social code provisions, and the organization operates 60 locations with 840 employees serving approximately 1,000 clients.

Product overview

Alsterdorf Assistenz West is a non-profit social services organization that is NOT a technology or software company. It provides a comprehensive portfolio of assistance services for people with disabilities (mental, psychological, or physical) in Hamburg, Germany. The organization operates 60 locations with 840 employees and serves approximately 1,000 people with disabilities and 220 people in employment programs. Services include counseling (Teilhabelotsen), ambulatory services, housing and assistance (Wohnen und Assistenz), education and employment (Bildung und Beschäftigung/Tagewerke), meeting points (Treffpunkte), ambulatory social psychiatry, children/youth/family services, communication support (Unterstützte Kommunikation), and services for people with acquired brain injuries. The organization is part of the Evangelische Stiftung Alsterdorf and operates as a gemeinnützige GmbH (non-profit limited liability company).

Differentiator

Problem solved

Functional benefit

Products and services

• Ambulatory Support Services
• Housing and Residence Assistance (Wohnen und Assistenz)
• Education and Employment Services (Bildung und Beschäftigung / Tagewerke)
• Treffpunkte Community Meeting Points
• Teilhabelotsen Participation Navigation
• Children, Youth, and Family Services
• Supported Communication (Unterstützte Kommunikation)
• Ambulatory Social Psychiatry

Quantifiable outcome

• 1,000 people with disabilities receive ambulatory support
• +2 more outcomes

Named customers2 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Evangelische Stiftung AlsterdorfcoreStrategic or Co-development PartnerParent foundation organization. alsterdorf assistenz west is part of the Evangelische Stiftung Alsterfeld association. The foundation provides overarching governance, shared values, and organizational support. Services are aligned with the foundation's mission for disability care and social services.

Scale indicators4 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Hephata Hessisches Diakoniezentrum: Diakonie-affiliated social services provider in Hessen offering housing, ambulatory, employment, and educational services for people with disabilities, plus youth and family services. Directly comparable multi-site, multi-service disability care operator with comparable funding mix and target population.
• Josefs-Gesellschaft: Catholic social services organization operating housing, ambulatory support, and employment services for people with disabilities, primarily in North Rhine-Westphalia. Directly comparable focused disability care provider with similar funding model and service structure.
• Von Bodelschwinghsche Stiftungen Bethel: One of Germany's largest Protestant social services foundations, headquartered in Bielefeld, operating housing, ambulatory, employment, and family services for people with disabilities and other vulnerable groups. Directly comparable to Alsterdorf Assistenz West as a foundation-affiliated, comprehensive disability and social services provider with multi-site delivery.
• Graf Recke Stiftung: Düsseldorf-based Protestant foundation providing disability care, youth services, and family support across multiple locations. Highly comparable in service portfolio, funding model (Eingliederungshilfe), and foundation-affiliated governance structure to Alsterdorf Assistenz West.
• Stiftung ICP München: Munich-based foundation providing comprehensive disability services including housing, ambulatory support, education, and employment programs. Directly comparable as a non-profit foundation operating a similar full-lifecycle disability services portfolio funded through Eingliederungshilfe.
• Bundesvereinigung Lebenshilfe: Germany's largest federation for disability services, with member organizations operating housing, ambulatory support, and employment programs analogous to Alsterdorf Assistenz West. Directly comparable in service portfolio and target population (people with intellectual, physical, and psychological disabilities), though organized as a federal network of member associations rather than a single regional entity.

Broad incumbents

• Arbeiterwohlfahrt (AWO): Major German welfare organization providing disability services, youth and family support, elderly care, and refugee services through regional associations. Operates in the same Eingliederungshilfe funding environment and competes for disability care contracts in Hamburg and other regions.
• Malteser Deutschland: Large Catholic-affiliated social services provider offering disability care, youth services, elderly care, and emergency response across Germany. Comparable as a broad social services incumbent with disability services in its portfolio, competing in the same government-funded service environment.
• Caritas Deutschland: Germany's largest Catholic social welfare organization, operating housing, care, youth, and family services nationwide through regional associations. Comparable as a large incumbent social services operator in the same funding environment, though broader in scope (elderly care, hospitals, counseling) and not disability-specialized.
• Diakonie Deutschland: The federal umbrella organization of Protestant social welfare providers in Germany, of which Evangelische Stiftung Alsterdorf (and by extension Alsterdorf Assistenz West) is a member. Provides overlapping disability, youth, and family services at scale, but operates as a broad welfare federation rather than a focused disability care specialist.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCZ5qN2e7QllpY
• LinkedInlinkedin.com/company/alsterdorf-assistenz-west-ggmbh

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Alsterdorf Assistenz West