What Sirma Business Consulting does

Sirma Business Consulting is the financial services and enterprise technology arm of Bulgaria-based Sirma Group Holding, a publicly listed company on the Bulgarian Stock Exchange (ticker 3JR). The firm specializes in core banking system implementations and proprietary FinTech software, serving banks and other financial institutions as its primary customer segment and extending into insurance, healthcare, travel & hospitality, and transportation & logistics. Its core professional services practice delivers Oracle FLEXCUBE and Temenos core banking implementations, supported by services in solution architecture, systems integration, data management, omnichannel development, and end-to-end project delivery.

Sirma's product portfolio comprises five proprietary modular offerings for the financial sector: Open Banking Suite for PSD2/PSR compliance and payment innovation, CeGate for customer data consolidation across bank systems, RepXpress for MIS and regulatory reporting, UBX Suite for card, channel, and payment management, and Melinda Conversational AI for NLP/NLU-driven customer engagement. These products are increasingly marketed alongside Sirma.AI Enterprise, a dedicated enterprise AI and data platform brand, and a 2025 stream of use cases promoting LLM-powered conversational AI, ML for Basel compliance, AI-powered agents for legacy core banking migration, and AI-enabled credit analysis. The business model is services-heavy, with multi-year contracts, quote-based pricing, and a direct enterprise field-sales motion delivered through six offices in Bulgaria, the USA, the UK, Germany, the UAE, and Romania, anchored by partnerships with Oracle (implementation partner) and Temenos (referral partner).

Name

Sirma Business Consulting

Legal name

Sirma Group Holding

Website

https://sirmabc.com

Company type

Public

Founded year

1992

Operating status

Operating

Headcount range

101–250 employees

Short description

Sirma Business Consulting is a Bulgaria-based IT consulting firm serving primarily banks and financial institutions with core banking implementation services and proprietary FinTech products including Open Banking Suite, CeGate, RepXpress, UBX Suite, and Melinda Conversational AI.

Ownership category

akta.pro rank

Product category

Core Banking Software & Consulting Services

NAICS

Computer Systems Design and Related Services (54151), Management Consulting Services (54161), Other Scientific and Technical Consulting Services (54169), Other Management Consulting Services (541618)

SIC

Services-Management Consulting Services (8742), Services-Computer Programming Services (7371), Finance Services (6199)

akta.pro primary industry

Technology, Software & IT Services (FSABACAJ)

akta.pro secondary industries

ERP, CRM & Enterprise Applications Consulting (BPAHAEAI), Data, Analytics & AI Consulting (BPAHAEAF), Core ERP Suites (Financials, Procurement, Projects) (HDAEAEAA), Compliance, GRC Workflow & Audit Automation Platforms (HDAEAHAL), Risk, Compliance & Controls for Embedded Finance (KYB/KYC/AML, Fraud, Disputes) (FSAGALAK)

Keywords

• Core banking implementation
• Fintech consulting
• Omnichannel banking
• Regulatory reporting
• Data management services

Headquarters

HQ city

Sofia

HQ country

Bulgaria

HQ region

Europe

Offices6 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Others

Revenue model

1. Professional Services: Consulting and implementation services for core banking systems (Oracle FLEXCUBE, Temenos), including solution architecture, data management, systems integration, AI solutions, and project delivery management. This represents a services-heavy model with professional services fees for deployment and customization engagements.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Sirma Business Consulting implements and integrates enterprise core banking systems (Oracle FLEXCUBE and Temenos) for financial institutions and sells a proprietary FinTech product suite — Open Banking Suite (PSD2/PSR compliance), CeGate (customer data consolidation), RepXpress (MIS and regulatory reporting), UBX Suite (cards, channels, and payments), and Melinda Conversational AI — along with AI, data management, omnichannel, and cybersecurity consulting services.

Product overview

Sirma Business Consulting offers a portfolio of modular fintech products designed for the financial sector. The core offerings include Open Banking Suite (for PSD2/PSR compliance and payment opportunities), CeGate (customer data management and consolidation), RepXpress (MIS and regulatory reporting), UBX Suite (bank cards, communication channels, and payment management extensions), and Melinda Conversational AI (NLP/NLU-powered customer interaction). These products are complemented by professional implementation services for Oracle FLEXCUBE and Temenos core banking platforms, enabling omnichannel capabilities and comprehensive data management for financial institutions.

Differentiator

Problem solved

Functional benefit

Brands

• Open Banking Suite: A modular solution designed for the financial sector to assist institutions in complying with Payment Services Directives and exploring new business opportunities in the payment universe.
• CeGate
• RepXpress
• UBX Suite
• Melinda Conversational AI
• Sirma.AI Enterprise

Products and services

• Open Banking Suite (OBS) A modular solution for the financial sector designed to help institutions comply with Payment Services Directives (PSD2) and PSR regulations while exploring new business opportunities in the payment universe.
• CeGate A software solution that manages and consolidates customer data, allowing various bank systems to extract necessary information for organizational processes.
• RepXpress A comprehensive MIS and regulatory reporting system used to record, process, store, and report data from all different systems within any financial institution.
• UBX Suite (Unified Banking Extension) A modular solution enabling banks and financial institutions to offer efficient, customer-centric, and innovative bank journeys through products for bank cards, communication channels, and payment management.
• Melinda Conversational AI A Conversational AI solution powered by artificial intelligence, NLP/NLU, and machine learning technologies that mimic human conversations and provide automated proactive interaction with customers in a natural way.
• Oracle FLEXCUBE Implementation Services Professional services for implementing Oracle FLEXCUBE, a modular banking platform that automates and streamlines banking processes and provides functional support and flexibility for retail banks' products and services.
• Temenos Core Banking Implementation Services Professional services for implementing Temenos Core Banking, the digital core banking platform offering comprehensive banking functionalities across retail, corporate, treasury, wealth, and payments, using cloud-native and agnostic technology.

Quantifiable outcome

• Data monetization and transformation into innovative financial products
• +1 more outcomes

Segments6 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability5 records

Feature5 records

Partnerships

Two partnerships are on record, tiered core.

• TemenoscoreChannel Partner/ Reseller/ Distributor · 18 June 2026Sirma became a Temenos Referral Partner, enabling the company to offer Temenos Core Banking - the world's most successful digital core banking platform - to financial institutions. This partnership enables banks to implement fintech innovations quickly and gain competitive edge through cloud-native and agnostic technology.
• OraclecoreImplementation/ SI/ Consulting PartnerSirma specializes in implementing Oracle FLEXCUBE, a modular banking platform that follows industry best practices and uses standards-based technology. Sirma's professional services enable banks to transform business models by automating and streamlining processes, providing functional support and flexibility for retail banking products and services.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Deloitte (Banking & Finance): Big Four advisory firm with a deep banking consulting practice covering core modernization, regulatory, and AI initiatives. Often engaged as the prime advisor on the same transformation programs Sirma targets as an implementation partner.
• NTT Data (Financial Services): Global IT services provider with a substantial banking practice delivering core banking modernization, Temenos implementations, and digital services. Competes with Sirma in European and Middle Eastern bank deals.
• Capgemini: Global IT services leader with a dedicated Banking and Capital Markets practice that implements core banking platforms (including Temenos) at large financial institutions. Operates at a vastly larger scale than Sirma but competes for the same bank transformation mandates.
• Accenture (Banking): Largest global SI with a dedicated Banking practice delivering core modernization, data, and AI services. Competes head-to-head with Sirma on large bank transformation engagements and offers overlapping AI-in-banking capabilities.
• Infosys (Finacle): Global SI that both develops the Finacle core banking platform and delivers large-scale banking implementations. Directly comparable to Sirma as an end-to-end banking systems provider with proprietary software plus implementation services.
• HCLTech: Global IT services firm with a significant Financial Services practice delivering core banking, digital, and data engineering services. Competes with Sirma for Temenos, Oracle FLEXCUBE, and broader bank transformation contracts.

Direct peers

• TietoEVRY: Nordic-headquartered IT services firm specializing in core banking, cards, payments, and credit software with implementation services for banks. Highly comparable to Sirma in business model — proprietary banking software combined with professional services.
• Sopra Steria: European IT services group with a strong banking vertical delivering core banking, regulatory compliance, and digital channel solutions. Closely matches Sirma's profile as a European-headquartered banking-focused SI with proprietary products and services.
• Engineering Group: European-headquartered IT services group with a dedicated Financial Services practice delivering core banking, payments, and digital channel solutions. Closely comparable to Sirma as a mid-sized European banking SI.

Emerging players

• Thought Machine: Cloud-native core banking platform vendor offering Vault as an alternative to FLEXCUBE and Temenos. While not a direct implementation competitor, its emergence shifts the addressable market that Sirma's core banking practice can sell into.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCXDbX1Z7w5hBEP5tmaDYrmw
• Facebookfacebook.com/SirmaGroupHolding
• LinkedInlinkedin.com/company/sirma-group

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sirma Business Consulting