Fidelo Software

What Fidelo Software does

Fidelo Software GmbH is a privately held, Cologne-based software company founded in 2005 that builds cloud-based management platforms for the international language travel industry. Its two core products are Fidelo School, serving language schools (1,000+ users globally), and Fidelo Agency, serving language travel agencies (200+ users), together reaching 20+ countries and over 1,500 users per year. The platform covers the full operational workflow: student enrolment and enquiries, class scheduling with teacher availability and substitute management, attendance tracking, accommodation and provider matching, activity management, multi-currency invoicing with VAT, commission calculation for agency partnerships, payments, certificate generation, and student/teacher/agency portals plus a dedicated student mobile app.

The underlying technology is a cloud-based web application with regional server installations, two-factor authentication, nightly offsite backups, GDPR/BDSG compliance, and a WCAG 2.1-accessible form builder, supported by an extensive integration ecosystem spanning 15+ third-party systems across payments (PayPal, Stripe, Klarna, Flywire, TransferMate, Moneris), CRM (HubSpot, Salesforce, RD Station), LMS (Moodle, Canvas, Guided E-Learning), hotel/event management (Mews, iVvy), accounting (QuickBooks, Xero, Sage, Datev), and CMS plugins (WordPress, Joomla, Drupal, Typo3). The platform reports 99.998% availability and comprises 567,355 lines of code.

Fidelo monetises through tiered per-user monthly subscriptions (Fidelo School: Local, Basic, Pro; Fidelo Agency: Classic, Premium, Elite), one-time setup fees (€660–€2,280), bundled training packages (€70–€95/hour), template credits, and a growing catalogue of paid add-on modules (Student App, Student Portal, SSO, payment integrations). Distribution is primarily direct via website with a "Request a demo" funnel and [email protected] inbound, supplemented by implementation partners (notably La Lucarne in France) and a federation partnership with FEDELE covering 100 Spanish language schools.

Name

Fidelo Software

Legal name

Fidelo Software GmbH

Website

https://fidelo.com

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

11–50 employees

Short description

Fidelo Software GmbH is a Cologne-based vertical SaaS company providing cloud-based management platforms for language schools (Fidelo School) and language travel agencies (Fidelo Agency) across 20+ countries.

Ownership category

akta.pro rank

Product category

Education Management Software

NAICS

Software Publishers (51321), Software Publishers (513210)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Language School Placement Agencies & Aggregators (EDAIAEAM)

Keywords

• Language school software
• Travel agency software
• Student management system
• School administration software
• Booking management software

Headquarters

HQ city

Cologne

HQ country

Germany

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure, Others

Revenue model

1. Fidelo School Subscription: Per-user monthly subscription model for language school management software. Pricing based on number of users with tiered packages (Local, Basic, Pro) including different feature sets and included training hours
2. Fidelo Agency Subscription: Per-user monthly subscription for language travel agency software. Tiers include Classic, Premium, and Elite with varying features and services
3. Add-on Modules and Services: Additional modules (Student App, Student Portal, accommodation portal, city tax) and add-ons (PayPal, Klarna, Stripe integrations) with recurring monthly fees
4. Professional Services (Training): Setup and training services charged at hourly rates or bundled packages. Training packages range from €70-80 per hour depending on package size. Template credits available separately
5. One-time Setup Fees: Initial setup and training fees for new installations: Fidelo School from €660-1450, Fidelo Agency at €1320

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Fidelo Software provides cloud-based SaaS management platforms for the international language travel industry. Its two core products are Fidelo School, a web-based management software for language schools covering admissions, class scheduling, attendance, accommodation, activities, payments and accounting, and Fidelo Agency, a corresponding platform for language travel agencies managing partner schools, bookings, commissions, and multi-currency payments.

Product overview

Fidelo Software offers cloud-based software solutions for the language travel industry, developed in Cologne, Germany since 2005. The product portfolio consists of two core products: Fidelo School (for language schools with more than 1,000 users) and Fidelo Agency (for language travel agencies with more than 200 users). Both products are comprehensive web-based management platforms with extensive feature sets including class scheduling, attendance tracking, accommodation and insurance management, activity management, accounting, payment processing, CRM, reporting, and API integrations. Fidelo School additionally offers student ID card generation with webcam support, teacher and agency portals, and a dedicated student mobile app. Both products support CMS integration, WordPress/Joomla/Drupal/Typo3 plugins, and sync with payment providers (PayPal, Stripe, Klarna, Flywire, TransferMate), educational platforms (Moodle, Canvas, Guided E-Learning), CRMs (HubSpot, Salesforce), and accounting software (QuickBooks, Xero, Sage, Datev). The company reports 99.998% availability, 567,355 lines of code, and serves users in 20+ countries.

Differentiator

Problem solved

Functional benefit

Brands

• Fidelo School: Comprehensive web-based management software solution for language schools, offering class scheduling, attendance management, accommodation and insurance management, activities management, accounting, payments, student ID cards, mobile app, teacher portal, agency login, helpdesk, CMS, and API integrations.
• Fidelo Agency

Products and services

• Fidelo School Full-featured web-based school management software for language schools, offering class scheduling, attendance tracking, accommodation management, activity management, accounting, payments, CRM, reporting, student ID cards, online connectivity, student mobile app, teacher portal, agency portal, helpdesk, CMS, and API integrations.
• Fidelo Agency Comprehensive web-based management software for language travel agencies, providing a core module for daily tasks, partner school management, communication tools, online connectivity, accounting, CRM, helpdesk, CMS, and API access.

Quantifiable outcome

• 99.998% system availability
• +2 more outcomes

Named customers31 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration24 records

Feature11 records

Partnerships

Two partnerships are on record, tiered core.

• FEDELEcoreGTM or Marketing PartnerSpanish Federation of Associations of Spanish Schools. FEDELE members receive special conditions when using Fidelo software. Federation represents 100 Spanish language schools across 6 associations, established 20 years with quality promotion as primary mission.
• La LucarnecoreImplementation/ SI/ Consulting PartnerFidelo's partner in France providing implementation and integration support for schools. Located in Montpellier, serving clients across France. Combines digital strategy consulting, CRM/ERP integration, and hands-on technical support to help schools use Fidelo effectively in daily operations.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Market position

Competitive moat4 records

Key highlights8 records

Customer concentration

• Facebookfacebook.com/FideloSoftwareGmbH
• LinkedInlinkedin.com/company/fidelo-software
• Xx.com/FideloSoftware

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Fidelo Software