Aioi Nissay Dowa Europe

What Aioi Nissay Dowa Europe does

Aioi Nissay Dowa Europe (AND-E) is a European motor and mobility insurance provider headquartered in Luxembourg (AND-E SE) with its UK head office in London, operating branches in Germany, France, Italy, Spain, and Belgium. The company traces its heritage to 1889 (Nippon/Nissay Life Assurance) and its European operations to 2004, and is a wholly owned subsidiary of Aioi Nissay Dowa Insurance Company Limited, itself part of Japan's MS&AD Insurance Group. AND-E functions as Toyota Motor Corporation's insurance centre of excellence in Europe, distributing motor, fleet, and payment-protection insurance through Toyota and Lexus dealership networks, Toyota Financial Services, and additional white-label partners (Kwik Fit, Olympia, ANAG, Krüll, BOB, autosan, Motor Ichiban). It is a privately held, non-listed entity with no publicly disclosed revenue.

AND-E's product portfolio spans private motor insurance, commercial motor fleet insurance, and life/payment protection insurance (via the German subsidiary AND-E Life), with add-on modules including GAP insurance, usage-based insurance (UBI) via telematics, Full Hybrid Insurance for EV-driving motorists, and breakdown cover. The technology stack is anchored by a connected-mobility insurance platform combining telematics (insurethebox black-box devices, MOTIX Connected fleet platform), an AI/ML fraud detection system developed with Mind Foundry that processes over 20 million documents, and proprietary data assets from continuous claim-history learning. The Aioi R&D Lab-Oxford, established in 2022 as a joint venture with Mind Foundry and the Japanese parent and now wholly owned, conducts research into autonomous vehicle risk (Oxa partnership), cognitive decline detection for older drivers, quantum computing for traffic flow, and generative AI for claims processing.

Revenue mechanics are quote-based insurance premiums billed on an annual cadence across subscription-recurring and usage-based pricing models, with no publicly disclosed pricing. Distribution is overwhelmingly channel-led: OEM-embedded through Toyota and Lexus dealerships, white-label dealer partnerships, and Toyota Insurance Management extending reach to 30+ European markets and South Africa. The customer base spans individual Toyota/Lexus vehicle owners, commercial fleet operators, vehicle finance and leasing customers, Japanese businesses operating in Europe, and new-mobility service users through the KINTO brand.

Name

Aioi Nissay Dowa Europe

Legal name

Aioi Nissay Dowa Europe Limited

Website

https://and-e.com

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Aioi Nissay Dowa Europe (AND-E) is a Luxembourg-headquartered European motor and mobility insurer, a subsidiary of Japan's MS&AD Insurance Group, operating as Toyota's insurance centre of excellence and distributing private motor, fleet, and payment-protection insurance through Toyota/Lexus dealerships and white-label partners across 30+ countries.

Ownership category

akta.pro rank

Product category

Motor Insurance

NAICS

Insurance Carriers (5241), Direct Insurance (except Life, Health, and Medical) Carriers (52412)

SIC

Fire, Marine & Casualty Insurance (6331), Life Insurance (6311)

akta.pro primary industry

Commercial Auto & Fleet Insurance (FSAJAMAB)

akta.pro secondary industry

Personal Auto Insurance (FSAJAMAA)

Keywords

• Motor insurance
• Fleet insurance
• Telematics insurance
• Payment protection insurance
• Mobility protection

Headquarters

HQ city

Luxembourg

HQ country

Luxembourg

HQ region

Europe

Offices11 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. Private Motor Insurance: Comprehensive motor insurance products for individual vehicle owners, covering third-party liabilities, fire, theft, and accident damage. Distributed through Toyota/Lexus dealerships and white-label partners.
2. Commercial Motor Fleet Insurance: Insurance solutions for business fleets of all sizes, offering compliance management, risk management, and accident management services.
3. Payment Protection Insurance (PPI): Life insurance products securing payment obligations of customers in case of death, disability, and unemployment. Offered as primary insurer in Germany, France, Monaco, and as reinsurer in Spain, Italy and Poland.
4. Telematics/Usage-Based Insurance: Insurance products where premiums are adjusted based on driving behaviour data collected through black box or connected vehicle technology.
5. KINTO Protect White-Label Insurance: Comprehensive insurance package for Toyota's mobility brand KINTO, covering all-inclusive leasing, car-sharing, and carpooling solutions.
6. White-Label Insurance Products: Insurance products offered under partner brands including Toyota Insurance Services, Lexus Insurance Services, Olympia Versicherungsdienst, WELLERversichert, ANAG, Krüll versichert, BOB versichert, Kwik Fit, insurethebox, autosan, and Motor Ichiban.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels6 records

Core offering

Aioi Nissay Dowa Europe (AND-E) is a motor and mobility insurance provider operating as Toyota's insurance centre of excellence in Europe. The company offers private motor insurance, commercial motor fleet insurance, and payment protection life insurance (PPI) distributed through Toyota and Lexus dealership networks, white-label dealer partnerships, and direct channels across the UK, Germany, Italy, Spain, France, and Belgium, with extended reach into 30+ markets through Toyota Insurance Management.

Product overview

Aioi Nissay Dowa Europe (AND-E) is a multi-brand insurance provider and part of MS&AD Group, operating as Toyota's insurance centre of excellence in Europe. The company offers a portfolio of owned brands (insurethebox, MOTIX Connected, Motor Ichiban, Autosan) alongside white-label partnerships with Toyota Insurance Services, Lexus Insurance Services, and KINTO Protect. Core products include private motor insurance, commercial fleet insurance, and payment protection insurance through the AND-E Life subsidiary. The company leverages telematics and AI technology through its Aioi R&D Lab - Oxford for fraud detection, usage-based insurance, and emerging autonomous vehicle coverage. The product architecture spans from traditional insurance offerings to innovative connected mobility protection solutions integrating real-time driving data and AI-powered risk assessment.

Differentiator

Problem solved

Functional benefit

Brands

• insurethebox: Telematics-based insurance brand that rewards safer driving using black box technology, offering personalised premiums based on driving behaviour.
• MOTIX Connected
• autosan
• Motor Ichiban
• Aioi R&D Lab - Oxford

Products and services

• Private Motor Insurance Comprehensive motor insurance products for individual vehicle owners covering third-party liabilities, fire, theft, accident damage, GAP insurance, breakdown cover, and accident protection. Distributed through Toyota/Lexus dealerships and white-label partners across Europe.

Quantifiable outcome

• 120% improvement in fraud detection through AI solution
• +4 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability11 records

Feature8 records

Partnerships

16 partnerships are on record, tiered flagship, strategic, core, secondary and minor.

• Natcap (Natural Capital Research)flagshipStrategic or Co-development Partner · 26 February 2025Partnership to transform biodiversity risk management through cutting-edge nature intelligence. Natcap develops solutions enabling companies to assess location, type, and scale of biodiversity risks. Collaboration reinforced by capital and business alliance between ANDI and Natcap for Japanese and East Asian market expansion.
• Mind FoundryflagshipStrategic or Co-development Partner · 21 February 2022Joint venture partner in establishing the Aioi R&D Lab-Oxford, an AI research facility applying machine learning to insurance solutions. Mind Foundry, an Oxford University spin-off, provides AI technology for fraud detection, customer retention, and safer driving applications. The lab focuses on autonomous mobility, climate change, and ageing populations.
• OxastrategicTechnology or Integration · 1 January 2019Strategic alliance with leading autonomous vehicle software technology company. Partnership enables AND-E to assess risks associated with autonomous driving, create tailored coverage for AV owners, and streamline claims management using data-driven insights.
• Aioi Nissay Dowa Insurance Company Limited (ANDI)coreStrategic or Co-development PartnerJapanese parent company and majority shareholder in Toyota Insurance Management. ANDI merged Aioi Insurance and Nissay Dowa General Insurance to form the parent entity within MS&AD Group, providing insurance expertise and strategic direction for European operations.
• MS&AD Insurance GroupcoreStrategic or Co-development PartnerUltimate parent company - Japan's largest non-life insurer and among world's largest, operating in over 40 countries. Formed in 2010 through merger of Aioi Insurance, Nissay Dowa General Insurance, and Mitsui Sumitomo Insurance Group. Provides overarching vision for sustainable growth.
• Toyota Motor CorporationcoreStrategic or Co-development PartnerGlobal automotive giant and one of MS&AD's largest shareholders. AND-E is hardwired into Toyota's ambitions for connected mobility. Toyota serves as the primary distribution channel through Toyota Insurance Services, with AND-E operating as Toyota's insurance centre of excellence in Europe.
• Toyota Financial Services CorporationcoreChannel Partner/ Reseller/ DistributorOwned by Toyota Motor Corporation, provides retail and wholesale financing and leasing. Significant shareholder in Toyota Insurance Management. Distributes AND-E's payment protection insurance products through vehicle financing packages.
• Toyota Insurance ManagementcoreChannel Partner/ Reseller/ DistributorJoint venture between AND-E (majority shareholder) and Toyota Financial Services UK. Toyota's centre of excellence in Europe providing insurance products and services to Toyota and Lexus customers across 30+ markets.
• Kwik FitsecondaryChannel Partner/ Reseller/ DistributorUK partnership with leading fast-fit provider of tyres, exhausts, brakes, batteries, MOT testing, and car servicing. AND-E provides comprehensive range of private motor insurance products through Kwik Fit's UK retail locations.
• ProTect Versicherung AktiengesellschaftsecondaryChannel Partner/ Reseller/ DistributorPartnership to offer PPI products including unemployment cover in Germany. ProTect distributes AND-E Life's payment protection insurance through their network.
• Olympia Versicherungsdienst (Dello Group)secondaryChannel Partner/ Reseller/ DistributorWhite-label partnership since 2006 with network of 24 dealerships in Germany. Focus on delivering best-in-class insurance products with customer satisfaction through quality.
• ANAG VersicherungspartnersecondaryChannel Partner/ Reseller/ DistributorWhite-label insurance partner since 2015. Insurance services offered through approximately 150 dealers via FrontOffice access, catering to new and existing policyholders in Germany.
• Krüll versichertminorChannel Partner/ Reseller/ DistributorPartnership established in 2020 combining Krüll Versichert's network with AND-E's insurance expertise for customer-centric coverage across Northern Germany.
• BOB versichert (BOB Automobile GmbH)minorChannel Partner/ Reseller/ DistributorExclusive white-label insurance brand for BOB Automobile GmbH, a multi-brand car dealership group with locations across Ruhr area, Bergisches Land, Hagen, Düsseldorf, and Leverkusen.
• Mondial Assistance (Allianz Global Assistance)secondaryChannel Partner/ Reseller/ DistributorLong-standing partnership with world leader in travel insurance and assistance industry. Provides assistance services supporting AND-E's insurance products in France.
• University of OxfordflagshipStrategic or Co-development PartnerAioi R&D Lab-Oxford partnered with University of Oxford for AI research. Lab supported by advisory board of Oxford professors. Partnership with Oxford's AIMS Centre for Doctoral Training offering internships on industry-led AI projects.

Scale indicators10 records

Recent moves11 records

Expansion highlights7 records

Direct peers

• Admiral Group: UK-based motor insurance specialist operating price comparison brands (Confused.com, Compare the Market). Comparable to AND-E's UK operations in private motor focus, telematics/data-driven underwriting, and UK market presence.
• Direct Line Group: UK motor insurance specialist with strong telematics capabilities and direct distribution. Closely comparable to AND-E's UK motor business (insurethebox, Toyota Insurance Services UK) in product focus on private motor insurance in the UK market.
• Ageas: Belgian-headquartered insurer with significant UK operations through Ageas UK. Comparable to AND-E in Belgium-based European insurance carrier with strong UK motor presence and multi-jurisdictional footprint.
• LV= General Insurance: UK motor and home insurance specialist with telematics and direct distribution capabilities. Comparable to AND-E UK in private motor insurance focus, UK market presence, and connected insurance offerings.

Broad incumbents

• AXA: Global insurance leader with significant European motor insurance operations across multiple markets. Comparable to AND-E's multi-country European presence and broad product offering including motor fleet and personal lines.
• Zurich Insurance Group: Swiss-headquartered global insurer with substantial European motor and commercial fleet insurance operations. Comparable as a broad incumbent competing across AND-E's key European markets, including Germany and Italy.
• MAPFRE: Spanish-headquartered global insurance group with strong motor insurance presence across Europe and Latin America. Comparable to AND-E in multi-country European motor insurance operations, geographic distribution, and OEM/automotive relationships.
• Generali: Italian-headquartered global insurer with strong European motor insurance presence especially in Italy, Germany, and France. Comparable to AND-E's footprint in those same markets with multi-line insurance offerings.
• Aviva: UK-headquartered multi-line insurer with substantial general insurance including motor. Comparable to AND-E in UK market presence, multi-country European operations, and broad product portfolio.
• Allianz: Global insurance giant with deep European motor insurance business through Allianz Automotive and partnerships with Volkswagen Group. Comparable as a broad incumbent with OEM-embedded motor insurance in Europe — directly competes with AND-E's OEM distribution model.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/aioi-nissay-dowa-europe

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Subsidiaries8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Aioi Nissay Dowa Europe