Crisis Support Network

What Crisis Support Network does

Crisis Support Network (CSN) is a nonprofit advocacy organization founded in 1984 and based in South Bend, Washington, delivering no-cost services to survivors of domestic violence, sexual assault, child abuse, and general crimes across Pacific County and Grays Harbor County. The organization operates three physical advocacy locations (South Bend as headquarters, Raymond, and Long Beach) supplemented by mobile advocates who travel to courts and medical facilities, and a 24-hour toll-free hotline (1-800-435-7276). Its service portfolio is structured around four core programs — Domestic Violence Assistance, Sexual Assault Assistance, Crime Victims Service Center, and a Nationally Accredited Children's Advocacy Center — alongside housing services that include emergency shelter and The Pacific Pearl Apartments, a 15-unit permanent supportive housing facility with an on-site advocate operated in partnership with Joint Pacific County Housing Authority, and the Warm Hearts utility assistance program funded by Public Utility District.

The business model is community-led and grant-funded rather than commercial: all client services are free of charge, and operating support derives from government grants, charitable donations (including via PayPal), Public Utility District funding, and housing authority subsidies. The organization leans on a paid staff of 11–50 employees plus trained volunteers, and on multidisciplinary partnerships — notably the Providence Abuse Intervention Center for child abuse medical evaluations and Sexual Assault Nurse Examiners (SANE) for forensic sexual assault care — to deliver coordinated trauma-informed support. There is no proprietary technology platform, mobile app, or API surface; service delivery is phone-, in-person-, and mobile-outreach-based, with the website (crisis-support.org, available in English and Spanish) serving primarily as an information and intake resource.

Distribution is regional and concentrated: outreach occurs through the hotline, provider referrals, and community education rather than paid advertising, with bilingual accessibility and safety-exit functionality built into the website to reduce digital-safety risk for survivors. Leadership comprises Executive Director Julie Jewell, Operations Manager Robyn Lavin, and Fiscal Manager Denise Rowlett, supported by a team of DV/SA advocates, a Crime Victim Advocate, a Therapist, and additional advocacy staff. CSN does not disclose financials; no funding rounds, ownership changes, or investor activity are present in the source material.

Name

Crisis Support Network

Legal name

Crisis Support Network

Website

https://crisis-support.org

Company type

Private

Founded year

1984

Operating status

Operating

Headcount range

11–50 employees

Short description

Crisis Support Network is a Washington-based nonprofit, founded in 1984, providing free 24/7 advocacy, shelter, and supportive housing services to survivors of domestic violence, sexual assault, child abuse, and general crimes across Pacific and Grays Harbor Counties.

Ownership category

akta.pro rank

Product category

Victim Advocacy Services

NAICS

Individual and Family Services (6241), Community Housing Services (62422), Temporary Shelters (624221), Emergency and Other Relief Services (624230)

SIC

Services-Social Services (8300)

akta.pro primary industry

Domestic Violence & Abuse Support Services (BPAGAEAD)

akta.pro secondary industries

Crisis Management & Communications Support (Mass Notification) (BPABANAF), Mental Health & Crisis Support Services (BPAGACAD)

Keywords

• Victim advocacy services
• Domestic violence support
• Sexual assault assistance
• Crime victim services
• Crisis intervention

Headquarters

HQ city

Wausau

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others, Marketing or Sales

Revenue model

1. Donations: The organization accepts charitable donations through PayPal, as evidenced by their donation page. Donations support the overall operations and services of the nonprofit.
2. Government Grants and Funding: As a community domestic violence program and nonprofit, CSN receives government funding to operate. The Warm Hearts program is funded by Public Utility District. Pacific Pearl Apartments receive financial support from Joint Pacific County Housing Authority.
3. Volunteer Services: CSN utilizes trained volunteers who provide hotline support and advocacy services, contributing to service delivery capacity.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Crisis Support Network is a nonprofit advocacy organization providing no-cost crisis intervention, advocacy, shelter, and stability services to survivors of domestic violence, sexual assault, child abuse, and general crimes in Pacific and Grays Harbor Counties in Washington State. Services are delivered through a 24-hour hotline, three physical advocacy locations, mobile advocacy, and the Nationally Accredited Children's Advocacy Center, supplemented by emergency shelter, permanent supportive housing (Pacific Pearl Apartments), and utility assistance (Warm Hearts program).

Product overview

Crisis Support Network is a non-profit organization providing a portfolio of advocacy services focused on domestic violence, sexual assault, child abuse, and general crime victim support. The organization operates multiple integrated service programs including Domestic Violence Assistance, Sexual Assault Assistance, Crime Victims Service Center, and Children's Advocacy Center, along with housing programs (Emergency Shelter and The Pacific Pearl Apartments) and the Warm Hearts utility stability program. All services are provided at no charge to residents of Pacific and Grays Harbor Counties in Washington State.

Differentiator

Problem solved

Functional benefit

Products and services

• Domestic Violence Assistance Comprehensive advocacy services for domestic violence survivors including crisis intervention, emergency shelter, housing programs, legal advocacy, medical advocacy, transportation, and stabilization programs. Provided at no cost to clients in Pacific and Grays Harbor Counties, Washington.
• Sexual Assault Assistance Accredited community sexual assault program providing crisis intervention, legal advocacy, medical advocacy, community education, specialized therapy, and medical social work services for sexual assault victims. Coordinates with Sexual Assault Nurse Examiners (SANE) for forensic medical care.
• Crime Victims Service Center Comprehensive services for all crime victims throughout Pacific and Grays Harbor Counties, covering assault, DUI injuries, robbery, bullying, elder abuse, homicide, vehicular assault, hate crimes, identity theft, and vehicular homicide. Provides crisis intervention, information, referrals, legal advocacy, and court assistance.
• Children's Advocacy Center Nationally accredited center providing a multidisciplinary team approach to investigate child abuse cases and crimes where children may have been witnesses. Coordinates forensic interviews, medical evaluations (in partnership with Providence Abuse Intervention Center), and mental health services in a single trauma-informed location.
• Emergency Shelter Emergency shelter program for victims of intimate partner violence and sexual assault, providing safe housing and crisis support at no cost.
• The Pacific Pearl Apartments Permanent supportive housing with 15 units and a community center offering on-site advocacy services for domestic violence victims and their children. Operated in partnership with the Joint Pacific County Housing Authority.
• Warm Hearts Program Utility assistance program funded by Public Utility District to help Pacific County residents prevent disconnection of P.U.D. utility services.

Quantifiable outcome

• All services provided at no cost to clients
• +2 more outcomes

Named customers1 record

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered core and minor.

• Joint Pacific County Housing AuthoritycoreStrategic or Co-development PartnerCSN receives financial support from the Joint Pacific County Housing Authority for The Pacific Pearl Apartments, a 15-unit permanent supportive housing facility for domestic violence victims and their children with a community center and on-site advocate.
• Providence Abuse Intervention CentercoreStrategic or Co-development PartnerCSN partners with Providence Abuse Intervention Center for specialized medical evaluations at the Children's Advocacy Center. Providence provides medical professionals who conduct child abuse evaluations.
• Sexual Assault Nurse Examiners (SANE)coreStrategic or Co-development PartnerCSN collaborates with SANE (Sexual Assault Nurse Examiners) when victims of sexual assault are involved in any legal process, providing specialized medical forensic care.
• Peninsula Poverty ResponseminorStrategic or Co-development PartnerListed as a local resource partner providing additional support services to Pacific County residents.
• Coastal Community Action Program (CCAP)minorStrategic or Co-development PartnerListed as a local resource partner providing additional support services to Pacific County residents.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Regional players

• LifeWire: Eastside (WA) DV/SA service provider offering shelter, advocacy, and youth programs; comparable to CSN as a Washington State DV/SA nonprofit serving a defined geographic catchment.
• Domestic Violence Services of Snohomish County: Washington State-based DV service provider offering shelter, advocacy, and legal services; directly comparable to CSN as a regional WA-based DV/SA nonprofit with similar service mix.
• Washington State Coalition Against Domestic Violence: Statewide coalition supporting DV service providers in Washington, including CSN's peer providers; directly comparable as a regional coordinating body serving the same Washington State geography as CSN.
• Cocoon House: Washington State nonprofit providing shelter, housing, and advocacy for youth and survivors of DV/SA; comparable to CSN's shelter and Pacific Pearl supportive housing programs in WA.
• Peninsula Poverty Response: Pacific County-based poverty-relief and resource partner organization; comparable as a hyperlocal Pacific County partner serving overlapping client populations alongside CSN.
• Coastal Community Action Program (CCAP): Pacific County-focused community action agency providing emergency and stability services; comparable as a regional community service peer working in the same Pacific County geography as CSN.

Broad incumbents

• YWCA: One of the largest national operators of domestic violence shelters, advocacy, and crisis services; directly comparable to CSN's DV assistance and shelter programs but operates at significantly greater scale across many states.
• RAINN (Rape, Abuse & Incest National Network): Operates the National Sexual Assault Hotline and supports a network of local sexual assault service providers; directly comparable to CSN's Sexual Assault Assistance program and partnership with SANE providers.

Direct peers

• Children's Advocacy Centers of Washington: Statewide network of nationally accredited Children's Advocacy Centers supporting child abuse investigations; directly comparable to CSN's nationally accredited Children's Advocacy Center program.
• The National Domestic Violence Hotline: Provides 24/7 crisis intervention, safety planning, and resource referrals to DV victims nationally; directly comparable to CSN's 24-hour hotline and DV advocacy services as a crisis-line-first operator.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xtwitter.com/crisissupportnetwork

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Crisis Support Network