ECOM Technology Information

What ECOM Technology Information does

ECOM Technology Information (亿康科技信息（上海）有限公司), trading as eCOM, is a Shanghai-headquartered, privately held B2B e-commerce and electronic data interchange (EDI) solutions provider founded in 2008. The company helps supply-chain enterprises exchange operational and financial data with trading partners, government regulators, and internal systems across vertical industries including ports/terminals, automotive, retail, fast-moving consumer goods, logistics, banking/finance, and electronic customs. It operates a Shanghai headquarters with wholly-owned regional entities in Hong Kong, the Philippines, and Australia, giving it an Asia-Pacific footprint serving global trading communities.

The product portfolio is built on IBM Sterling Commerce middleware (Sterling B2B Integrator, Connect:Direct, File Gateway, Control Center, and IBM eCOM VAN), wrapped in a proprietary three-layer architecture: IBM software components at the foundation, a data-standards and process layer reflecting the company's stated 15+ years (and up to 35 years of accumulated shipping/data-exchange) experience with over 40,000 integrated standards (EDIFACT, ANSI X12, ebXML, SWIFT, GS1, RosettaNet, China Customs/Ministry of Transport, and OEM standards such as Ford, GM, PSA), and a community-management and application layer covering partner onboarding, monitoring, and self-service configuration. The platform includes 200+ pre-defined process templates, 300+ built-in adapters, cluster technology handling over 1 million records daily, and a security technology patent recognized by U.S. Customs and major global banks. Its industry-specific solutions include a port/terminal data exchange center and automotive file-transmission and B2B SaaS offerings.

The business model combines software licensing of IBM Sterling-based solutions, on-premise EDI deployments, and a B2B SaaS cloud platform (IBM eCOM VAN / IBM SCN) offered on subscription and usage-based pricing, alongside professional services (consulting, implementation, training, technical support, and community management). Go-to-market is enterprise field sales supplemented by its IBM Gold-partner channel, with pricing not publicly disclosed and quoted per solution scope, trading-partner count, data volume, and service level. Documented customers include Ford, Wrigley, Li & Fung, Techtronic Industries (TTI), SM Supermarket, Auchan, Brilliance BMW, Delphi, and Kmart.

Name

ECOM Technology Information

Legal name

亿康科技信息（上海）有限公司

Website

https://ecomsh.com.cn

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

51–100 employees

Short description

Shanghai-based B2B EDI and supply-chain data-exchange provider, built on IBM Sterling technology, serving enterprises in ports, automotive, retail, FMCG, logistics, and customs across Asia-Pacific via on-premise solutions, B2B SaaS, and professional services.

Ownership category

akta.pro rank

Product category

B2B Integration / EDI Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Custom Computer Programming Services (541511)

SIC

Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Business Rules & Decision Management Platforms (BRMS/DMN) (HDAEAKAG)

akta.pro secondary industries

Treasury, Cash Management & Liquidity (SME) (FSAGAJAG), Invoicing, Billing & Accounts Receivable Automation (FSAGAJAC)

Keywords

• B2B integration
• EDI solutions
• Supply chain data exchange
• Managed file transfer
• Value-added network

Headquarters

HQ city

Shanghai

HQ country

China

HQ region

Asia

Offices4 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Infrastructure, Marketing or Sales

Revenue model

1. EDI and B2B Integration Solutions: ECOM provides electronic data interchange (EDI) solutions and B2B integration services to help supply chain enterprises of all sizes and industries operate more excellently. Revenue is generated through software licensing (IBM Sterling-based solutions), implementation services, consulting, training, technical support, and community management services. The company operates a B2B SaaS model as well, offering cloud-based EDI network services (IBM eCOM VAN) with subscription and usage-based pricing.
2. B2B SaaS Cloud Services: ECOM offers B2B SaaS services based on IBM eCOM VAN and IBM SCN cloud platform, connecting enterprises with domestic and international trading partners. Services include Web EDI, Supplier Portal, Barcode Management, e-Catalog, e-Invoice, Managed File Transfer, B2C shopping site integration, plus 7x24 multi-language call center and IDC-hosted EDI center services. Pricing includes supply chain community consulting, training, onboarding, and ongoing business/technical support.
3. Professional Services (Consulting, Implementation, Training, Technical Support): ECOM provides professional consulting services, implementation services, training services, technical support, and community management services for enterprises across various sectors. These professional services support the deployment and operation of EDI and B2B integration solutions.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

ECOM Technology Information is an e-commerce B2B solutions provider delivering electronic data interchange (EDI) and supply chain data integration platforms built on IBM Sterling Commerce middleware. The company sells the eCOM B2B Framework, B2B SaaS cloud services via IBM eCOM VAN, and a suite of IBM Sterling products (Integrator, Connect:Direct, File Gateway, Control Center) along with vertical-specific solutions for ports/terminals, automotive, retail, FMCG, logistics, banking, and electronic customs. Revenue is generated through software licensing, B2B SaaS subscriptions, and professional services including consulting, implementation, training, and ongoing technical support.

Product overview

ECOM Technology Information (亿康科技信息（上海）有限公司) is an e-commerce solutions provider offering增值网络 (VAN) services built on IBM Sterling technology. The portfolio centers on the eCOM B2B Framework as the core platform, supplemented by IBM Sterling products (Sterling Integrator, Sterling Connect:Direct, Sterling File Gateway, Sterling Control Center, and IBM Sterling eCOM VAN) and B2B SaaS cloud services. eCOM's solutions span multiple industry verticals — shipping/port terminals, retail, fast-moving consumer goods (FMCG), automotive, banking/finance, electronic port, bonded zones, and logistics — and include 35 years of data exchange technology with 40,000+ built-in data standards (EDIFACT, ANSI X12, ebXML, RosettaNet, SWIFT, etc.) and 200+ pre-defined processes. The company operates through its Shanghai headquarters and subsidiaries in Hong Kong, the Philippines, and Australia.

Differentiator

Problem solved

Functional benefit

Products and services

• eCOM B2B Framework Core B2B integration framework providing electronic data interchange and business document exchange capabilities across supply chain trading partners, serving as the foundational platform for ECOM's vertical solutions.
• IBM Sterling B2B Integrator
• IBM Sterling Connect:Direct
• IBM Sterling File Gateway
• IBM Sterling Control Center
• IBM Sterling eCOM VAN
• B2B SaaS (eCOM VAN-based cloud platform)
• Port/Terminal Data Exchange Center Solution (港口码头数据交换中心)
• Automotive File Transmission Management Solution (汽车行业文件传输)
• Automotive B2B SaaS Solution (汽车行业B2B SaaS)
• Retail Business Integration Solution (零售业业务整合)
• Retail B2B SaaS Solution (零售业B2B SaaS)
• FMCG Industry Solutions (快消品行业解决方案)
• Logistics Information Intelligence Solution (物流信息智能化)
• Financial Data Intelligence Management Solution (金融数据智能管理)
• Smart Electronic Port Solution (智慧电子口岸)
• Shipping Industry Solution (航运业解决方案)
• Consulting Services (咨询服务)
• Implementation Services (实施服务)
• Training Services (培训服务)
• Technical Support Services (技术支持)
• Community Management Services (社区管理服务)

Quantifiable outcome

• System integration workload reduced by 70% and maintenance efficiency doubled
• +5 more outcomes

Named customers15 records

Segments7 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature9 records

Partnerships

One partnership is on record.

• IBMcoreTechnology or IntegrationECOM is a Gold partner of IBM, leveraging IBM Sterling Commerce products as the core technology platform for its B2B solutions. The partnership involves IBM Sterling Connect:Direct, Sterling B2B Integrator, IBM eCOM VAN, Sterling File Gateway, and Sterling Control Center. ECOM and IBM jointly published the 'EDI in China: developing a strategy for B2B integration success' whitepaper in 2012 and co-present at IBM Smarter Commerce conferences.

Scale indicators10 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• Workato: Workato is a modern integration and automation platform targeting enterprise workflows. Comparable as a cloud-first competitor for businesses modernizing B2B and EDI integrations away from on-premise VAN/stack deployments.
• Boomi: Boomi is a cloud-native iPaaS providing low-code integration and EDI capabilities. Comparable as an alternate modern integration stack that competes with ECOM's Sterling-based suite for greenfield B2B integration deals.
• MuleSoft (Salesforce): MuleSoft is a leading API-led integration platform acquired by Salesforce. Comparable to ECOM at the broader integration layer with growing overlap in enterprise B2B connectivity use cases, though more API-centric and less EDI-verticalized.

Direct peers

• SPS Commerce: SPS Commerce is a leading retail-focused EDI network and B2B SaaS provider. Comparable to ECOM's retail vertical solutions (SM Supermarket, Kmart, Auchan) and offers a similar SaaS-driven EDI model.
• Cleo (Cleo Integration Cloud): Cleo provides EDI integration and supply chain visibility software for logistics, manufacturing, and retail. Highly comparable to ECOM in B2B integration stack and vertical reach across shipping and FMCG.
• Descartes Systems Group: Descartes is a logistics-focused B2B integration and VAN provider (including its Global Logistics Network). Highly comparable to ECOM's port, shipping, and logistics data exchange solutions across customs and trade compliance.
• IBM Sterling Commerce: IBM Sterling is the underlying technology platform ECOM builds on and resells. As the platform owner and a direct competitor for Sterling-based EDI deployments, IBM Sterling is the most direct comparable for ECOM's core integration stack.
• TrueCommerce: TrueCommerce is a global EDI and B2B integration provider with strong presence in retail, manufacturing, and logistics verticals. Closely comparable to ECOM in vertical EDI specialization and managed B2B SaaS delivery.

Broad incumbents

• OpenText (Trading Grid / GXS): OpenText operates one of the largest EDI VANs globally (Trading Grid / GXS) and is the direct broad incumbent in B2B managed services. Highly comparable to ECOM's VAN and EDI integration offering, though at significantly larger scale and global reach.
• Blue Yonder (formerly JDA): Blue Yonder is a major supply chain planning and execution platform. Comparable as a broader supply chain technology incumbent whose solutions increasingly intersect with ECOM's B2B integration and supply chain visibility capabilities.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/ecom_4

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ECOM Technology Information