Anglican Care Waiapu

What Anglican Care Waiapu does

Anglican Care Waiapu (ACW) is a New Zealand not-for-profit charitable organization and the social services arm of the Anglican Diocese of Waiapu, headquartered in Napier and operating across Bay of Plenty, Te Tairāwhiti, Hawke's Bay, and Tararua. Incorporated in 1997 with organizational roots tracing to 1835, ACW delivers a portfolio of community-based services including eight Waiapu Kids Early Childhood Education centres (three operating under the Whānau Aroha wraparound-support model), two family-services offices (Tararua Community Services and Te Hapara Family Services) offering social work, counselling and youth mentoring, three day programmes for older people (Heretaunga Seniors, Kauri Centre, Pakeke Centre), and the Growing Through Grief programme suite (Seasons for Growth, Stormbirds, Adult and Whānau programmes). ACW also runs ancillary community initiatives such as a Companion Caller service, Strong Women Programme, Bounce Back, and a breast-pump hire service.

The organization employs approximately 173 staff supplemented by more than 150 volunteers donating over 14,000 hours annually. There is no proprietary technology platform; service delivery is facility-based and supported by WordPress websites (acw.org.nz and sub-brand sites) plus Facebook/Instagram accounts and a Spotify podcast. ACW runs no app, API, or disclosed data/AI infrastructure. GTM is direct-to-consumer via physical service locations across four regions, with referrals flowing from schools (SWiS), Oranga Tamariki, MSD, Te Whatu Ora, healthcare providers, self-referrals, and community organizations.

Revenue is derived from a mix of partial government funding (Ministry of Social Development for Te Hapara Family Services; Te Whatu Ora and WINZ subsidies for older people's day programmes), ECE parent fees (with 20 free hours at most Waiapu Kids centres), small programme fees (e.g., NZ$25/day Pakeke Centre, NZ$5/week breast-pump hire), koha/donations via the Friends of Anglican Care Waiapu programme, and fundraising. The organization does not accept gaming-trust funding and is not commercially venture-backed; governance is via a Board of Trustees chaired by the Bishop of Waiapu, with executive leadership headed by CEO Rawhia Te Hau-Grant (appointed November 2024).

Name

Anglican Care Waiapu

Legal name

Anglican Care Waiapu Limited

Website

https://acw.org.nz

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

101–250 employees

Short description

Anglican Care Waiapu is a New Zealand not-for-profit social services organization (Diocese of Waiapu) operating eight ECE centres, family services, older people's day programmes, and grief support across Bay of Plenty, Te Tairāwhiti, Hawke's Bay, and Tararua.

Ownership category

akta.pro rank

Product category

Community Social Services

NAICS

Other Individual and Family Services (624190), Child and Youth Services (62411), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Social Services (8300), Services-Child Day Care Services (8351), Services-Educational Services (8200)

akta.pro primary industry

Youth Housing, Foster Care & Wraparound Support (Education-Linked) Nonprofits (BPAGADAO)

akta.pro secondary industries

Bereavement, Grief & Family Support Services (Hospice-Linked) (HLAFAEAO), Family Resource Centers & Wraparound Support Services (EDACALAH)

Keywords

• Community social services
• Early childhood education
• Family support services
• Grief support programmes
• Older people day programmes

Headquarters

HQ city

Napier

HQ country

New Zealand

HQ region

Oceania

Offices15 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Government Funding: Partial funding from Ministry of Social Development for family services and community programs. The organization receives partial funding for Te Hapara Family Services from MSD.
2. Client Fees and Koha: Most services are free for eligible clients. Some services accept koha (donations) which are greatly appreciated. Small charges for some programs like $25/day for Pakeke Centre day program.
3. Donations and Fundraising: Donations accepted through 'Friends of Anglican Care Waiapu' membership program. The organization does not accept funds from gaming trusts.
4. Product/Service Fees: Breast pump hiring service at $5/week or $20/month with $20 refundable deposit. ECE services with competitive fees beyond 20 free hours.

Pricing tiers

Go-to-market motion2 records

Distribution channels1 record

Marketing channels7 records

Core offering

Anglican Care Waiapu is the social services arm of the Anglican Diocese of Waiapu, delivering community-based early childhood education, family social work and counselling, grief support programmes, and day programmes for older people across the Bay of Plenty, Te Tairāwhiti, Hawke's Bay, and Tararua regions of New Zealand. Services are accessed through self-referral, school and agency referrals, and walk-in contact at physical locations, with most services free for eligible clients and supplemented by koha and donations.

Product overview

Anglican Care Waiapu (ACW) operates as a social services organization offering a portfolio of community-based programmes and services. The core offerings include eight Waiapu Kids Early Childhood Education centres across Bay of Plenty, Te Tairāwhiti, and Hawke's Bay; Family Services (Tararua Family Services and Te Hapara Family Services) providing social work and counselling; three Older People's Day Centres (Heretaunga Seniors, Kauri Centre, Pakeke Centre); and the Growing Through Grief programme offering grief support across multiple formats including Seasons for Growth, Stormbirds, and specialized group programmes for children, adults, and whānau. Tararua Community Services provides additional social work, counselling, and maternity support including breast pump hiring. These services operate across the Diocese of Waiapu region serving Bay of Plenty, Te Tairāwhiti, Hawke's Bay, and Tararua.

Differentiator

Problem solved

Functional benefit

Brands

• Growing Through Grief: Grief support programmes serving communities across the Diocese of Waiapu, including Seasons for Growth, Stormbirds, and other loss and grief programmes for children, young people, adults, parents/caregivers, and professionals
• Waiapu Kids
• Tararua Community Services
• Te Hapara Family Services
• Kauri Centre
• Heretaunga Seniors
• Pakeke Centre

Products and services

• Waiapu Kids Early Childhood Education Eight early childhood education centres across Bay of Plenty, Te Tairāwhiti, and Hawke's Bay offering play-based learning for children from six months to school age, with three centres (Merivale, St Francis, Te Hapara) operating under the Whānau Aroha kaupapa providing wraparound whānau support services.
• Family Services (Tararua and Te Hapara) Social services offering general social work, counselling, youth mentoring, parenting advice and programmes, Social Workers in Schools (SWiS), social groups, food banks, and community meals across Tararua and Te Hapara locations.
• Growing Through Grief Programmes Grief support programmes available across the Diocese of Waiapu, including Children and Young People programmes, Adults programmes, Parents/Caregivers and Whānau programmes, Professional Development workshops, Stormbirds (children's support after natural disaster), and Community Events.
• Older People's Day Programmes Day programmes for older people providing companionship, activities, nutritious meals, and transport, operated through Heretaunga Seniors (Hastings), Kauri Centre (Mt Maunganui), and Pakeke Centre (Waipukurau).
• Tararua Community Services Community-based social service providing individual counselling for children, youth and adults, social work support, youth mentoring, Kaiāwhina maternity support, group programmes, Kai support, and community events across the Tararua District.
• Te Hapara Family Services Social service agency providing counselling, social work, grief and loss programmes, whānau support, Strong Women Programme, and Seasons for Growth programmes to the Tairāwhiti community.
• Seasons for Growth Peer support loss and grief programme strengthening social and emotional wellbeing of children, young people, and adults who have experienced significant loss and change including death of a loved one, parental separation or divorce, or moving to a new house or school.
• Stormbirds Small group programme designed to support children aged 6–14 following a natural disaster, providing safe space to share experiences of change and loss and build resilience and coping skills.
• Breast Pump Hiring Short-term breast pump hire service offering hospital-level Crane breast pumps with independent motor control for each side, available for $5 per week or $20 per month plus $20 refundable deposit.
• Companion Caller Service Service connecting socially isolated older people with volunteers who make regular phone calls or visits, with all volunteers police vetted and reference checked.

Quantifiable outcome

• 173 staff and 150+ volunteers serving communities across 4 regions
• +2 more outcomes

Named customers5 records

Segments7 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered minor and core.

• Woburn Rest HomeminorOthersLocal rest home partnership supporting older people in Waipukurau community.
• Mt Herbert HouseminorOthersLocal rest home partnership supporting older people in Waipukurau community.
• Ministry of Health - NASC ServicecoreStrategic or Co-development PartnerProfessional working relationships with NASC (Needs Assessment and Service Coordination) service for older people's care coordination.
• Oranga TamarikicoreStrategic or Co-development PartnerReferral and coordination partner for child protection services. Social Workers in Schools (SWiS) programme supports children whose circumstances impact education outcomes.
• Diocese of WaiapucoreStrategic or Co-development PartnerParent organization - Anglican Care Waiapu is the social services arm of the Anglican Diocese of Waiapu. Deep integration with parish networks and Anglican identity.
• Local SchoolscoreStrategic or Co-development PartnerSocial Workers in Schools (SWiS) programme places social workers in primary schools. Growing Through Grief works with schools for grief literacy and student support.

Scale indicators8 records

Recent moves9 records

Expansion highlights5 records

Direct peers

• Barnardos New Zealand: NZ child and family services nonprofit delivering social work, counselling, and early intervention programmes — directly comparable to ACW's Te Hapara and Tararua family services and SWiS school-based social work.
• Age Concern New Zealand: National NZ charity providing older people's services including day programmes, social connection, and advocacy — directly comparable to ACW's Heretaunga Seniors, Kauri Centre, and Pakeke Centre day programmes for older people.
• Presbyterian Support: National NZ faith-based social services network (operating as Presbyterian Support Northern, Central, East Coast, South Canterbury, Otago, and Southland) delivering family services, elder care, and community support — closely mirrors ACW's multi-service faith-affiliated model across different regions.
• Lifewise: Auckland-based social services arm of the Methodist Mission, providing social work, housing, and community support for vulnerable families, children, and older people — directly comparable to ACW's family services, social work, and older people's day programmes.

Emerging players

• CCS Disability Action: NZ disability support organization providing individualised support, advocacy, and community inclusion services — adjacent to ACW's family services and older people's programmes serving similar vulnerable populations.
• Seasons for Growth (MacKillop Institute): Australian-origin licensed grief education programme that ACW already delivers under licence through Growing Through Grief — peer in the bereavement and loss education category where ACW is a delivery partner rather than developer.

Broad incumbents

• The Salvation Army New Zealand: Large international faith-based social services organization operating community ministries, addiction services, family programmes, and social housing across NZ — overlaps with ACW's social services and family support remit but at much greater national scale.
• Plunket (Royal New Zealand Plunket Trust): NZ's largest provider of well-child health services for under-fives, including family support and parenting programmes — overlaps with ACW's Waiapu Kids ECE and family services offering for young children and whānau.

Others

• Oranga Tamariki (Ministry for Children): NZ government agency responsible for child welfare and protection, which refers cases to and contracts with ACW's family services — relevant as both a funder/referral partner and as the state alternative provider for similar child and family services.

Regional players

• Wellington City Mission: Faith-based regional social services organization in the lower North Island offering social work, food banks, older people's services, and community support — comparable service mix to ACW but operating in a different NZ region.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/GTGACW
• Instagraminstagram.com/growingthroughgrief.acw

Revenue estimate

Valuation estimate

Number of profiles

Profiles18 records

Subsidiaries7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments1 record

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Anglican Care Waiapu