Human Connections
Human Connections is an Australian training company founded in 2005 that delivers mental health and wellbeing professional development to non-counsellors in K-12 schools, community services, healthcare, and corporate HR, via face-to-face workshops, online subscriptions, and the proprietary CLEAR Method framework.
- Company typePrivate
- Founded2005
- HeadquartersSydney, Australia
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Human Connections does
Human Connections is an Australian private training and research company founded in 2005 by Rocky Biasi, headquartered in Glenmore Park, NSW. It delivers mental health and wellbeing professional development to non-counsellor professionals - K-12 schools being the primary vertical, with secondary reach into community services/disability, corporate HR, and healthcare/allied health. Its core offering, the Accidental Counsellor Training, teaches structured listening and conversation frameworks grounded in Solution Focused Brief Therapy (the proprietary 'CLEAR Method') for situations where teachers, support workers, and managers find themselves handling emotional disclosures without formal counselling qualifications. The company has trained over 20,000 professionals across Australia, New Zealand and South East Asia since 2005.
The product portfolio combines three face-to-face training programmes (Accidental Counsellor, Conscious Classroom Management, and school wellbeing sessions), online subscription libraries (the Study Samurai Library with 75 video lessons, the ELES Online Study Skills Handbook with 43 units, and Human Connections' own 17-module online wellbeing resource, jointly developed with Dr. Prue Salter and distributed in part via the Enhanced Learning channel), plus private counselling/coaching and physical product sales. The technology stack is a self-developed online members site launched in 2010 (an early-mover in bringing this category of training online), delivering video-based modular courses with 12-month access periods; no AI/ML capability is in evidence.
Revenue is generated through four streams: one-time registration fees for face-to-face workshops (~$297 early-bird per attendee), recurring annual online subscriptions priced $197-$2,400 depending on product and school size, one-on-one private counselling fees, and ancillary physical product sales with Australia Post fulfilment. Distribution is multi-channel: regional in-person events ticketed via Humanitix, direct in-house sales to schools and organisations (with 50% deposit, quote-based), and self-serve online subscription. The company is founder-owned and shows no external funding, no parent company, and headcount of 1-10 employees - indicating a bootstrapped, capacity-constrained operation.
Human Connections firmographics
Firmographics- Name
- Human Connections
- Legal name
- Human Connections
- Website
- https://humanconnections.com.au
- Company type
- Private
- Founded year
- 2005
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Human Connections is an Australian training company founded in 2005 that delivers mental health and wellbeing professional development to non-counsellors in K-12 schools, community services, healthcare, and corporate HR, via face-to-face workshops, online subscriptions, and the proprietary CLEAR Method framework.
- Ownership category
- akta.pro rank
Human Connections industry classification
Industry- Product category
- Professional Development and Counselling Training
- NAICS
- Professional and Management Development Training (61143), Educational Support Services (61171)
- SIC
- Services-Educational Services (8200)
- akta.pro primary industry
- Training Delivery Providers (In-Person, Virtual, Train-the-Trainer) (BPACANAM)
- akta.pro secondary industry
- Study Habits & Homework Systems Workshops (EDAMAIAL)
Keywords
Where Human Connections is headquartered
LocationHeadquarters
- HQ city
- Sydney
- HQ country
- Australia
- HQ region
- Oceania
Offices1 record
Markets served
Human Connections business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Supply Chain
Revenue model
- Face-to-Face Training: One-time registration fees for in-person training sessions held across Australia. Early bird pricing at $297 per person, regular pricing at standard rates. Includes 12 months free access to online library.
- Online Course Subscriptions: Annual subscription model for online course libraries including the Conscious Classroom Management Online (17 modules) and Study Samurai Library. School-wide pricing for up to 100 staff members.
- Private Counselling & Coaching: One-on-one private counselling sessions by appointment. Scale of fees with minimum $50 for sudden cancellations. Evening sessions available.
- Physical Products: Sale of physical products (potentially books or resources) with shipping via Australia Post. Flat rate shipping of $7.50 for Australian orders and $25 for international.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | One time/ perpetual license | Accidental Counsellor Face-to-Face Training - Early Bird |
| Subscription | Annual | Conscious Classroom Management - Individual Access |
| Subscription | Annual | Conscious Classroom Management - School Package |
| Subscription | Annual | Study Samurai Library - Small Schools (under 250 students) |
| Subscription | Annual | Study Samurai Library - Medium Schools (under 500 students) |
| Subscription | Annual | Study Samurai Library - Large Schools (under 800 students) |
| Subscription | Annual | Study Samurai Library - Extra Large Schools (under 1100 students) |
| Subscription | Annual | Study Samurai Library - Large Secondary Schools (under 1200 students) |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels7 records
Human Connections product offering
Product offeringCore offering
Human Connections delivers training, coaching, and online learning resources that teach non-counsellors how to respond effectively in counselling-type conversations. The company sells face-to-face workshops (Accidental Counsellor Training, Conscious Classroom Management), online subscription libraries (Study Samurai Library, Conscious Classroom Management Online), and private counselling/coaching sessions. Offerings are primarily purchased by schools, community organisations, and corporate clients across Australia and New Zealand.
Product overview
Human Connections offers a portfolio of mental health, wellbeing, and education training products and services. The core offerings include the Accidental Counsellor Training (solution-focused counselling skills for non-counsellors in helping roles), the Conscious Classroom Management Training (teacher professional development), and the Study Samurai Library (online student support resource combining study skills and wellbeing content). The company also provides direct student and staff wellbeing sessions in schools, and private counselling/coaching services. Products are delivered through face-to-face workshops, online learning portals, and webinars. The Study Samurai Library bundles the ELES Online Study Skills Handbook as a partner content resource alongside Human Connections' own video lessons and wellbeing modules.
Differentiator
Problem solved
Functional benefit
Brands
- Accidental Counsellor Training: Solutions-focused training program for people not trained as professional counsellors who find themselves in counselling situations. Covers wellbeing, connection, and influence skills.
- Study Samurai Library
- Conscious Classroom Management Training
Products and services
- Accidental Counsellor Training A solutions-focused training program for people not trained as professional counsellors who find themselves in counselling situations. Delivered as face-to-face workshops (keynote, half-day, or full-day) and as online training with 12 months library access. Covers wellbeing, connection, and influence themes.
- Conscious Classroom Management Training Professional development workshop for teachers covering teacher presence, preventative, supportive, and corrective classroom management strategies. Available as face-to-face training and online program with 17 modules.
- Study Samurai Library Online resource library for secondary schools combining 75 video lessons on study skills and wellbeing, the ELES Online Study Skills Handbook (43 units), and the Human Connections Online Wellbeing Resource (17 modules). Annual subscription priced by school enrolment size.
- Student Wellbeing Sessions School wellbeing sessions supporting student mental health using a positive psychology and strengths-based approach to social and emotional learning. Available as free online events and in-person sessions.
- Staff Wellbeing Sessions In-house wellbeing sessions for school staff using a positive psychology and strengths-based approach to support staff mental health.
- Private Counselling & Coaching One-on-one private counselling and coaching sessions conducted by Rocky Biasi, available by appointment with evening sessions available.
Quantifiable outcome
- 95.24% very satisfied rating (20 of 21 respondents) from NDCO Western Sydney presentation
- +2 more outcomes
Companies that use Human Connections
Customer profileNamed customers10 records
Segments5 records
Ideal customer profiles4 records
Human Connections technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
Feature3 records
Human Connections partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core and minor.
- Dr. Prue SaltercoreCo-creator of the Study Samurai Library program. Dr. Salter is an expert in study skills and works with Rocky Biasi in schools helping senior students, parents, and teachers. Together they combined study skills expertise with mental game and resilience building for the Study Samurai Library.
- Enhanced Learning (studyskillshandbook.com.au)minorSchools already subscribed to the ELES Online Study Skills Handbook receive half-price upgrade to the Study Samurai Library - combining 3 online resources for the price of 2. Enhanced Learning serves as a distribution channel for the Study Samurai Library product.
Scale indicators3 records
Recent moves5 records
Expansion highlights4 records
Human Connections competitors and assessment
Company assessmentBroad incumbents
- Berry Street (Berry Street Childhood Institute): Berry Street delivers trauma-informed education and wellbeing training to schools and community organisations across Australia. It competes in the same school staff PD market and is a recognised incumbent in the wellbeing training space.
- ReachOut Australia: ReachOut provides online mental health resources, school programs, and professional learning for educators and parents. Its school-facing professional development offering overlaps with Human Connections' training and wellbeing subscriptions, and it serves a similar K-12 audience.
- LivingWorks (ASIST): LivingWorks provides suicide intervention training (ASIST, safeTALK) used widely in Australian schools, workplaces, and community organisations. It competes in the broader mental health training market and is often a complementary or substitute training for the same school PD budget.
- headspace (National Youth Mental Health Foundation): headspace is Australia's national youth mental health organisation with a strong school engagement footprint, including teacher and student resources. It is a well-funded incumbent competing for the same student wellbeing and educator training spend as Human Connections.
- Black Dog Institute: Black Dog Institute is a leading Australian mental health research and clinical translation body that provides school- and workplace-based mental health training programs. It competes for the same school wellbeing training budgets and is a broader, well-funded incumbent in the same category.
Emerging players
- Go1: Go1 is a corporate and education learning content aggregator that hosts thousands of courses including wellbeing and professional development. While broader, it overlaps with Human Connections' online subscription products in the school and corporate L&D market.
- The Resilience Doughnut: The Resilience Doughnut is an Australian training and resource business focused on resilience and wellbeing for schools, workplaces, and communities. It targets a similar school and community services audience and is a niche peer in the accidental counsellor-adjacent space.
Direct peers
- Smiling Mind: Smiling Mind is an Australian not-for-profit offering mindfulness and wellbeing curricula and apps used widely in schools. It targets the same school wellbeing budgets and competes for student and staff wellbeing engagement, although its modality is digital app-based rather than live training.
- Mental Health First Aid Australia: Mental Health First Aid Australia delivers standardised mental health literacy and first aid training to workplaces, schools, and community organisations. It is the most direct competitor to Human Connections' Accidental Counsellor Training, and Human Connections explicitly positions its offering as filling the gap MHFA does not cover (what to say in the first moments).
- Enhanced Learning Educational Services (ELES): ELES is the study skills content partner of Human Connections and a reseller of the Study Samurai Library. It produces its own Online Study Skills Handbook for secondary schools, making it a partial peer as well as a channel partner in the same school study skills category.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
Human Connections social profiles
Digital presenceHuman Connections financial estimates
Financial estimateRevenue estimate
Valuation estimate
Human Connections leadership team
Management profileNumber of profiles
Profiles1 record
Human Connections funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Human Connections M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Human Connections
What does Human Connections do?
Human Connections delivers training, coaching, and online learning resources that teach non-counsellors how to respond effectively in counselling-type conversations. The company sells face-to-face workshops (Accidental Counsellor Training, Conscious Classroom Management), online subscription libraries (Study Samurai Library, Conscious Classroom Management Online), and private counselling/coaching sessions. Offerings are primarily purchased by schools, community organisations, and corporate clients across Australia and New Zealand.
Is Human Connections a public or private company?
Human Connections is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Human Connections founded?
Human Connections was founded in 2005. It employs 1 to 10 people.
Where is Human Connections based?
Human Connections is headquartered in Sydney, Australia, in the Oceania region.
How does Human Connections make money?
Four revenue lines are on record. Face-to-Face Training is the primary driver. The others are online Course Subscriptions, private Counselling & Coaching and physical Products.
Who are Human Connections's main competitors?
Broad incumbents on record are Berry Street (Berry Street Childhood Institute), ReachOut Australia, LivingWorks (ASIST), headspace (National Youth Mental Health Foundation) and Black Dog Institute. Emerging players are Go1 and The Resilience Doughnut. Direct peers are Smiling Mind, Mental Health First Aid Australia and Enhanced Learning Educational Services (ELES).
Does Human Connections have an API?
No public API is recorded for Human Connections.
What industry is Human Connections in?
Human Connections's product category is Professional Development and Counselling Training. Its primary akta.pro industry code is BPACANAM, Training Delivery Providers (In-Person, Virtual, Train-the-Trainer), with a secondary code of EDAMAIAL, Study Habits & Homework Systems Workshops. Its NAICS code is 61143 and its SIC code is 8200.