Delicate move
Delicate move (Деликатный переезд) is a privately held Russian professional moving and relocation services company, founded in 2000 in Moscow, providing turnkey residential, office, packing, and storage services across five Russian cities to both individual and enterprise clients.
- Company typePrivate
- Founded2000
- HeadquartersMoscow, Russia
- Headcount101–250
- GTM typeB2B and B2C
- OfferingServices
What Delicate move does
Delicate move (Деликатный переезд) is a privately held Russian professional moving and relocation services company founded in 2000 and headquartered in Moscow. The company operates a turnkey service model covering apartment, cottage, dacha, and office relocations, with ancillary offerings including furniture assembly and disassembly, professional packing, porter/labor services, packing materials retail, and temporary and long-term warehouse storage. The operating model is built on owned assets rather than third-party subcontracting: the company maintains its own vehicle fleet (no tent trucks), own warehouses in Moscow and Saint Petersburg, and a dedicated training center for moving specialists, positioning it against an industry dominated by informal single-truck operators. Geographically, Delicate move serves five Russian cities (Moscow, Saint Petersburg, Nizhny Novgorod, Rostov-on-Don, Krasnodar) via wholly-owned regional branches and runs an intercity Moscow-Saint Petersburg corridor with next-day delivery.
The company serves a dual customer base of individual residential clients (apartment, cottage, and dacha moves, including DIY/a-la carte service options) and medium-to-large enterprise clients (office, bank, warehouse, archive, and retail store relocations). The customer roster spans financial institutions (VTB Specialized Depository), insurance (RESO-Garantia since 2019), fashion/retail (HUGO BOSS Rus), energy (RN-Energo), logistics (OTP TEK), distribution (Innova Distribution), media/advertising (OMD OM Group, ~800 workstations moved between April 2018 and February 2019), and government/research (NII TSEP). Corporate work is performed largely during evening and weekend windows to minimize business disruption.
Delicate move's go-to-market combines direct sales (phone, website order forms, WhatsApp, on-site manager visits for free cost estimation) with channel partnerships that feed downstream demand: real estate developers (Samolet Development, RDI, Rose Group/Mikrogorod "V LESU"), real estate agencies (MIEL, Est-a-Tet), and complementary service providers (PROporiadok, Raykin and Partners law firm) refer clients post-property-transaction. Pricing is quote-based with both hourly and fixed-rate options, ranging from 1,840 rubles for an apartment move in the Moscow region, 29,255 rubles for an office package, 9,550 rubles for 4 hours of specialist labor, and 60 rubles per cubic meter per day for storage. The company reports approximately 50 relocations per day, 363 operating days per year, and more than 190 recommendation letters from corporate clients. There is no proprietary software platform, no mobile application, and no AI capability described; competitive differentiation is operational rather than technological. Leadership is anchored by General Director Arkadiy Usachev, with no disclosed external investors, parent company, or funding history.
Delicate move firmographics
Firmographics- Name
- Delicate move
- Legal name
- ООО "Деликатный переезд"
- Website
- https://www.pereezd.ru
- Company type
- Private
- Founded year
- 2000
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Delicate move (Деликатный переезд) is a privately held Russian professional moving and relocation services company, founded in 2000 in Moscow, providing turnkey residential, office, packing, and storage services across five Russian cities to both individual and enterprise clients.
- Ownership category
- akta.pro rank
Delicate move industry classification
Industry- Product category
- Moving and Relocation Services
- NAICS
- Used Household and Office Goods Moving (484210), Used Household and Office Goods Moving (48421)
- SIC
- Services-To Dwellings & Other Buildings (7340)
- akta.pro primary industry
- Move Management (Office Relocations) (BPABAFAC)
- akta.pro secondary industries
- Small Local Moves (Studio/1BR, Mini-Moves) (HSAKAAAF), Local Storage-to-Home / Home-to-Storage Moves (HSAKAAAL), Small Office Moves (SMB Suites & Shared Offices) (HSAKAKAA)
Keywords
Where Delicate move is headquartered
LocationHeadquarters
- HQ city
- Moscow
- HQ country
- Russia
- HQ region
- Europe
Offices5 records
Markets served
Delicate move business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Infrastructure, Supply Chain
Revenue model
- Residential Moving Services: Full-service apartment, cottage, and dacha moving under a turnkey model or as individual services (packing, furniture assembly, loading, transport, storage). Core revenue driver alongside corporate moving.
- Corporate / Office Moving Services: Office relocations including bank, warehouse, archive, and store moves. Often offered as turnkey services including furniture assembly/disassembly, packing, transport, and setup. Long-term corporate clients with recurring needs.
- Packing Materials Sales: Sale of boxes, bubble wrap, stretch film, tape, and packing kits through an integrated online store. Materials are also delivered as part of moving packages.
- Storage Services: Temporary and long-term storage at company-owned warehouses in Moscow and Saint Petersburg. Charged per cubic meter per day.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Usage-based | Pay-as-you-go | Specialist labor - from 9,550 rubles for 4 hours |
| Unit Pricing | Pay-as-you-go | Vehicle rental - from 9,215 rubles for 4 hours (8-12 m3) |
| Unit Pricing | Pay-as-you-go | Packing boxes - from 130 rubles per box |
| Unit Pricing | Pay-as-you-go | Delivery of packing materials - 950 rubles + 35 rubles/km beyond MKAD |
| Other | Multi-year contract | Moscow region apartment move - from 1,840 rubles |
| Other | Multi-year contract | Office move - starting from 29,255 rubles |
| Usage-based | Pay-as-you-go | Storage - 60 rubles per m3 per day |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels5 records
Delicate move product offering
Product offeringCore offering
Delicate move is a Russian professional moving company providing turnkey residential and office relocation services. Core offerings include apartment, cottage, and dacha moving for individuals; office, bank, warehouse, archive, and store relocations for businesses; plus ancillary services such as furniture assembly/disassembly, professional packing, porter labor, intercity moves (Moscow-St. Petersburg), and temporary or long-term warehouse storage. Packing materials are also sold through an integrated online store.
Product overview
Delicate move is a professional Russian moving and relocation services company operating under a turnkey service model. The core offering consists of apartment and office moving services supported by ancillary services including furniture assembly/disassembly, professional packing, temporary storage, and porter services. The company operates 5 branches across major Russian cities (Moscow, St. Petersburg, Nizhny Novgorod, Rostov-on-Don, Krasnodar) and serves both residential and corporate clients. A complementary product line includes packing materials sold through their online catalog. Intercity moving (e.g., Moscow-St. Petersburg) and regional moving (Moscow region) are offered as specialized service lines under the same integrated service model.
Differentiator
Problem solved
Functional benefit
Products and services
- Apartment Moving (Квартирный переезд) Full-service turnkey apartment moving under one contract, including packing, furniture assembly/disassembly, transportation, setup at the new location, and protection of premises finishes. Targeted at individuals and families relocating within Moscow, Moscow Oblast, or between cities.
- Office Moving (Офисный переезд) Complete office relocation services for businesses including planning, packing of equipment and documents, transportation, and workspace setup. Includes bank, warehouse, archive, and store relocations, often scheduled evenings and weekends to minimize business disruption.
- Furniture Transportation (Перевозка мебели) Specialized transportation of furniture with proper packaging and protective measures for safe delivery, available as a standalone service for both residential and corporate customers.
- Furniture Assembly/Disassembly (Сборка мебели) Professional assembly and disassembly of furniture by trained specialists with proper tools, offered as a standalone service or as part of full move packages.
- Temporary Storage (Временное хранение) Short-term and long-term storage services in climate-controlled, secure warehouses in Moscow and Saint Petersburg, charged at 60 rubles per cubic meter per day. Suitable for moves, renovations, or extended travel.
- Porter Services (Услуги грузчиков) Professional porter services for loading, unloading, and moving heavy or bulky items, with specialist labor charged from 9,550 rubles per 4 hours per specialist.
- Intercity Moving Moscow-St. Petersburg (Переезд между городами) Intercity moving services covering the Moscow-St. Petersburg route with door-to-door delivery and storage options at destination, featuring next-day delivery.
- Moscow Region Moving (Переезд в Подмосковье) Moving services from Moscow to cities in the Moscow region, leveraging local logistics knowledge and efficient routing for suburban relocations.
- Heavy Lifting Services (Такелажные работы) Heavy lifting services for oversized and high-value items including safes, server equipment, and industrial machinery.
- Corporate Account Services (Корпоративное обслуживание) Customized corporate account program with dedicated managers (e.g., Konstantin Sharnin), preferential pricing, and tailored solutions for business clients with recurring or large-scale relocation needs.
- Packing Materials (Упаковочные материалы) Online catalog sale of packing materials including boxes (from 130 rubles), bubble wrap, stretch film, tape, and specialized packaging for furniture and fragile items, with delivery available (950 rubles + 35 rubles/km beyond MKAD).
Quantifiable outcome
- Next-day delivery for Moscow–St. Petersburg moves
- +3 more outcomes
Companies that use Delicate move
Customer profileNamed customers9 records
Segments3 records
Ideal customer profiles2 records
Delicate move technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Delicate move partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered minor.
- Samolet Development (Самолёт Девелопмент)minorReal estate developer partner that recommends Delicate Move's services to its clients purchasing new apartments as part of the post-sale moving process.
- MIEL Group of Companies (Группа компаний «МИЭЛЬ»)minorMajor Russian real estate agency that refers its clients to Delicate Move for relocation services when clients purchase or rent properties.
- RDIminorReal estate development company partnering with Delicate Move to provide moving services to its residential development clients.
- Rose Group (Mikrogorod 'V LESU' project)minorDeveloper of the Mikrogorod 'V LESU' residential project that partners with Delicate Move to recommend moving services to new residents.
- Est-a-Tet Family ClubminorReal estate agency brand under the Family Club program that refers residential clients to Delicate Move for relocation services.
- PROporiadok (PROпорядок)minorLikely a property management or facility services company that partners with Delicate Move for client referrals in the moving/relocation space.
- Raykin and Partners Law Firm (Юридическая фирма «Райкин и партнёры»)minorLegal firm that partners with Delicate Move, likely providing legal advisory support or joint client referrals for corporate relocation projects requiring legal documentation.
Scale indicators6 records
Recent moves5 records
Expansion highlights4 records
Delicate move competitors and assessment
Company assessmentDirect peers
- Vozovoz: Russian transportation and moving services company offering intercity freight and household goods moving. Directly comparable to Delicate Move as a domestic Russian moving operator serving both individuals and businesses with similar turnkey service model.
- Sirva: Global relocation services company offering household goods moving, storage, and corporate relocation. Directly comparable to Delicate Move as a specialized household and office moving provider serving both individuals and corporate clients with turnkey services.
- Crown Worldwide: International relocation and moving services company operating across multiple continents. Comparable to Delicate Move in providing household goods moving, storage, and corporate relocation services with similar turnkey service model and quality focus.
- Graebel Companies: Global relocation management and household goods moving company serving corporations and individuals. Comparable to Delicate Move in providing integrated moving, storage, and corporate relocation services with quality-focused service delivery and B2B contracts.
- Cartus: Global relocation services company specializing in corporate and household goods moving. Comparable to Delicate Move in offering household and office moving services, with similar turnkey model for enterprise and individual clients across multiple regions.
- Santa Fe Relocation: International relocation services company offering household goods moving, storage, and corporate relocation across multiple regions. Comparable to Delicate Move in providing integrated moving services for individuals and corporate clients with emphasis on quality and reliability.
Broad incumbents
- PEK (Первая Экспедиционная Компания): One of Russia's largest transportation and logistics companies with parcel and freight services nationwide. Comparable to Delicate Move in providing goods movement services to individuals and businesses, but operates at significantly larger scale across more geographies.
- Dellin (Деловые Линии): Major Russian transportation and logistics company with nationwide freight and parcel delivery network. Comparable to Delicate Move as a Russian goods movement provider, but with broader B2B freight focus rather than household/office moving specialization.
- CDEK: Russian integrated logistics company with parcel delivery and freight services across Russia and CIS. Comparable to Delicate Move in offering transportation services to individuals and businesses, but more focused on e-commerce and parcel delivery than moving.
- Boxberry: Russian delivery service operator with parcel lockers and shipping points nationwide. Comparable to Delicate Move as a Russian transportation service for individuals and small businesses, though more focused on small parcels than household moving.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Delicate move social profiles
Digital presenceDelicate move financial estimates
Financial estimateRevenue estimate
Valuation estimate
Delicate move leadership team
Management profileNumber of profiles
Profiles4 records
Delicate move subsidiaries and ownership
Company hierarchySubsidiaries4 records
Delicate move funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Delicate move M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Delicate move
What does Delicate move do?
Delicate move is a Russian professional moving company providing turnkey residential and office relocation services. Core offerings include apartment, cottage, and dacha moving for individuals; office, bank, warehouse, archive, and store relocations for businesses; plus ancillary services such as furniture assembly/disassembly, professional packing, porter labor, intercity moves (Moscow-St. Petersburg), and temporary or long-term warehouse storage. Packing materials are also sold through an integrated online store.
Is Delicate move a public or private company?
Delicate move is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Delicate move founded?
Delicate move was founded in 2000. It employs 101 to 250 people.
Where is Delicate move based?
Delicate move is headquartered in Moscow, Russia, in the Europe region.
How does Delicate move make money?
Four revenue lines are on record. Residential Moving Services are the primary driver. The others are corporate / Office Moving Services, packing Materials Sales and storage Services.
Who are Delicate move's main competitors?
Direct peers on record are Vozovoz, Sirva, Crown Worldwide, Graebel Companies, Cartus and Santa Fe Relocation. Broad incumbents are PEK (Первая Экспедиционная Компания), Dellin (Деловые Линии), CDEK and Boxberry.
Does Delicate move have an API?
No public API is recorded for Delicate move.
What industry is Delicate move in?
Delicate move's product category is Moving and Relocation Services. Its primary akta.pro industry code is BPABAFAC, Move Management (Office Relocations), with a secondary code of HSAKAAAF, Small Local Moves (Studio/1BR, Mini-Moves). Its NAICS code is 484210 and its SIC code is 7340.