Iteraction OÜ

What Iteraction OÜ does

Iteraction OÜ, operating under the brand TrumpIT (legal name Trumpit Solutions), is a privately held Estonian managed IT services provider headquartered in Tallinn. Founded circa 2009, the company delivers a comprehensive suite of IT services to small and medium-sized enterprises across Estonia, including 24/7 computer maintenance, IT support, software development, IT security, business email, Microsoft 365 implementation, server administration, cloud services, WiFi network setup, and website development. Technical delivery is built on conventional managed-IT infrastructure rather than proprietary platforms: the company maintains server and network environments for clients, configures Microsoft 365 and SharePoint, and resells hardware/software through its e-commerce storefront at shop.trumpit.ee.

The business operates on a sales-led, quote-based go-to-market model with free initial consultations targeting Estonian SMBs. Revenue is generated through four streams: recurring IT management and support subscriptions, custom software development as professional services, hardware and software resale via e-commerce, and recurring cloud and Microsoft 365 configuration. The company emphasizes 24/7 availability, personalized service, and senior technical talent, with certain team members possessing more than 24 years of industry experience. TrumpIT has maintained an A-group business rating in Estonia continuously from 2014 to 2023, a credential held by only approximately 1.2% of Estonian companies.

The firm is bootstrapped and independently owned, with no disclosed external funding, acquisitions, or parent-company relationships. Geographic footprint is limited to Estonia (with an English-language site at trumpit.eu), and recent strategic activity has centered on extending service availability — launching 24/7 maintenance in 2025 and shifting to an 8:00 AM start time — rather than on geographic expansion or inorganic growth.

Name

Iteraction OÜ

Legal name

Trumpit Solutions

Website

https://iteraction.ee

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

11–50 employees

Short description

Iteraction OÜ (TrumpIT) is an Estonian managed IT services provider in Tallinn offering 24/7 computer maintenance, IT support, Microsoft 365, security, cloud, and software development services to small and medium-sized businesses across Estonia.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Service Desk & ITSM Outsourcing (BPAEAMAF)

akta.pro secondary industries

ITSM Platform Implementation & Administration (ServiceNow/JSM/BMC/etc.) (BPAEAJAC), Enterprise Architecture & Technology Roadmapping (BPAEAAAC)

Keywords

• Managed IT services
• IT support
• Computer maintenance
• Cloud services
• Microsoft 365

Headquarters

HQ city

Tallinn

HQ country

Estonia

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain

Revenue model

1. IT Support and Management Services: Ongoing IT management, maintenance, and support services for businesses, including 24/7 computer maintenance, server management, and network administration.
2. Software Development: Custom software development services for business needs.
3. Hardware and Software Sales: Sale of computer hardware, equipment, and software licenses through their e-shop (shop.trumpit.ee).
4. Cloud and Microsoft 365 Services: Cloud services, data storage solutions, and Microsoft 365 configuration and management services.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

Iteraction OÜ (TrumpIT) is an Estonian managed IT services provider delivering comprehensive IT support, 24/7 computer maintenance, IT security, Microsoft 365 implementation, server management, cloud services, WiFi network administration, business email, custom software development, and website creation to small and medium-sized businesses. The company combines ongoing IT management subscriptions with project-based custom development and ancillary hardware/software product sales through an owned online shop.

Product overview

TrumpIT (Iteraction OÜ) is an Estonian IT services company providing a comprehensive portfolio of managed IT services for small and medium-sized businesses. The company offers an integrated suite of IT support services including 24/7 computer maintenance, IT security, software development, cloud services, Microsoft 365 implementation, website creation, server management, and WiFi network services. The portfolio is delivered as a unified offering with personalized IT support designed around each business's specific needs, backed by 16+ years of industry experience.

Differentiator

Problem solved

Functional benefit

Products and services

• IT Support for Companies (IT tugi ettevõttele) Comprehensive IT management and support services covering device maintenance, network and server administration to ensure uninterrupted business operations for SMBs in Estonia.
• 24/7 Computer Maintenance (Arvutihooldus 24/7) Round-the-clock computer maintenance and repair services available 24 hours a day, 7 days a week for Estonian businesses requiring continuous IT support.
• Software Development (Tarkvaraarendus) Custom software development services for business-specific needs, delivered as a professional services engagement to Estonian SMBs.
• IT Security (IT turvalisus) Data security services including antivirus, firewall management, backup solutions, and secure remote work setup assistance for SMBs.
• Business Email (Ettevõtte E-mail) Business email solutions for companies, including setup and ongoing administration.
• Microsoft 365 Business Microsoft 365 Business suite implementation, configuration, and support including SharePoint and collaboration platforms for SMBs.
• Website Creation (Kodulehe valmistamine) Professional website development and creation services for Estonian businesses.
• Computer Maintenance and Repair (Arvutihooldus ja remont) Hardware maintenance and repair services for computers and devices offered to Estonian businesses.
• Server Management (Serveri haldus) Server administration and management services for Estonian SMBs.
• Cloud Services (Pilveteenus) Cloud services, secure data storage, and remote work solutions delivered to Estonian SMBs.
• WiFi Networks (WiFi võrgud) WiFi network setup and management services for Estonian SMBs.

Quantifiable outcome

• Only 1.2% of Estonian companies maintain consistently good A-group rating, which TrumpIT achieved from 2014-2023

Named customers3 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators2 records

Recent moves4 records

Expansion highlights4 records

Broad incumbents

• Telia Eesti: Estonian arm of Nordic telecom giant Telia offering business IT, cloud, and connectivity services to Estonian SMBs. Comparable as a large incumbent competing for the same SMB IT and cloud spend in Estonia.
• Dustin Group: Nordic-based IT hardware, services, and solutions provider serving SMBs and enterprises. Comparable as a broader incumbent in Nordic/Baltic SMB IT services with recurring support contracts and hardware resale.
• Accenture (Baltics/Nordic practice): Global IT services and consulting giant with a Baltic/Nordic practice. Comparable as a large-scale IT services competitor able to serve SMB and enterprise clients across the same region.
• SoftwareOne: Global software and cloud licensing/services provider with strong Microsoft partnership. Comparable as a Microsoft-centric IT services and licensing partner, but operating at much larger scale across global markets.
• Atea: Nordic-leading IT infrastructure and managed services provider with a strong Baltic presence. Comparable as a larger incumbent offering overlapping IT support, cloud, and workplace services across the same geographic markets.

Regional players

• Tata Consultancy Services: Global IT services, consulting, and business solutions leader. Comparable as a managed IT services and software development competitor, though primarily delivering from offshore to international clients rather than focusing on Estonian SMBs.
• Cognizant: Global IT services and digital transformation provider with offshore delivery models. Comparable as a competitor in managed IT and custom software services, though operating at vastly different scale and primary geographies.

Direct peers

• Nortal: Estonian-founded IT services and digital transformation company operating across Northern Europe and globally. Comparable as a Tallinn-based peer delivering custom software, system integration, and managed IT services.
• Helmes: Estonian-headquartered IT services and custom software development firm serving Nordic and European clients. Comparable as a Baltic-region IT services provider offering software development, IT support, and digital solutions to enterprise and SMB clients.
• Microlink (now part of Atea group operations in Baltics): Estonian IT services and infrastructure provider offering managed IT, cloud, and workplace services to SMB and enterprise clients. Directly comparable as a domestic competitor in the Estonian SMB managed-IT market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/iteraction

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Iteraction OÜ