What Aracom Software does

Aracom Software AG is a privately held Swiss software company founded in 2008 and headquartered in St. Gallen (with a listed address in Frauenfeld), operating with a team of approximately five employees. It develops, distributes, integrates, and maintains industry-specific software solutions — primarily the PIMOS (Prozessinformationssystem) product family — focused on the capture, storage, validation, and evaluation of process and maintenance data for wastewater treatment plants, sewer cleaning companies, and Swiss cantonal authorities. Its core platform, PIMOS Betriebsprotokoll, is a SQL Server-based process information system running on MS Windows, integrating with process control systems, PLCs, OPC/OPC UA servers, and measuring devices via technologies including ActiveX, HTML, LDAP, and ASCII interfaces; the recently released Version 8.3x adds end-to-end encryption, certificate-based OPC UA connectivity, and alignment with the EU NIS2 cybersecurity directive for critical infrastructure.

The product portfolio extends beyond the core Betriebsprotokoll to include add-on modules for energy monitoring (EMon), mobile data entry (PIMOS Mobile App), maintenance planning (Wartungsplan Professional / PIMOS Imbus), system monitoring (DataSpy), cloud data backup (Datensicherung), sewer cleaning administration with interfaces to accounting systems such as Abacus and Winfibu, and cantonal software packages for wastewater oversight and housing promotion. Aracom serves a primarily government and SMB customer base in Switzerland, with six named cantonal customers, 70+ wastewater treatment plant installations, 8+ sewer cleaning companies, and select industrial references including EMS Chemie.

Aracom operates as a full-service provider, accompanying customers from initial consultation through project execution, integration, implementation, and ongoing operation and maintenance, with remote support delivered via TeamViewer. Its go-to-market combines direct enterprise field sales with on-site customer consultation tours, partner referrals through long-standing system integrators (notably Alltec in Germany and OPTUM Systemtechnik as the underlying PIMOS developer), industry association membership in VSA, and content marketing through its company blog and customer experience reports. Revenue is generated through licensed PIMOS software (including the new 8.3x version) plus recurring subscriptions, professional services, and the newer cloud monitoring and backup services; no pricing is publicly disclosed.

Name

Aracom Software

Legal name

ARACOM Software AG

Website

https://aracom.ch

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

1–10 employees

Short description

Aracom Software AG distributes and integrates the PIMOS process data management software for Swiss wastewater treatment plants, sewer cleaning firms, and cantonal authorities, offering licensed software, professional services, and recurring cloud monitoring and backup under a full-service model.

Ownership category

akta.pro rank

Product category

Wastewater Process Data Management Software

NAICS

Software Publishers (5132), Computer Systems Design Services (541512), Custom Computer Programming Services (541511)

SIC

Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373), Measuring & Controlling Devices, Nec (3829)

akta.pro primary industry

Process & Batch Control Software (Recipe Management, ISA-88) (IMAGABAH)

akta.pro secondary industries

Instrumentation, Controls & Automation Engineering Consulting (BPAHAIAM), iBPMS (Intelligent BPM Suites) & Process Automation Suites (HDAEAHAG)

Keywords

• Process data management
• Wastewater treatment software
• Maintenance planning software
• SCADA integration software
• Energy monitoring systems

Headquarters

HQ city

Frauenfeld

HQ country

Switzerland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software Licenses and Subscriptions: PIMOS Betriebsprotokoll version 8.3x requires a license. The company offers software solutions with ongoing updates and support services. Version 8.3x is licensed and the company provides updates and maintenance.
2. Professional Services: Full-service provider offering consultation, project execution, system integration, implementation, and ongoing maintenance and operation support for customers.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

Aracom Software AG develops, distributes, integrates, and maintains industry-specific software solutions for process data management and maintenance, centered on the PIMOS (Prozessinformationssystem) platform. The core offering is PIMOS Betriebsprotokoll, a SQL Server-based process data management system that captures, validates, stores, and reports operational data from wastewater treatment plants and industrial sites, complemented by add-on modules for energy monitoring, maintenance planning, mobile data entry, monitoring/alerting, and data backup.

Product overview

ARACOM Software AG offers a modular software ecosystem centered on PIMOS (Prozessinformationssystem) for process data management and maintenance operations. The core product is PIMOS Betriebsprotokoll, a comprehensive process data management system for wastewater treatment plants. This core platform is complemented by PIMOS AddOn Modules including Sankey diagrams, Mobile app, and EMon (Energiemonitoring), as well as the standalone Wartungsplan Professional for equipment maintenance management. The product line also includes Kanalreinigung Software for sewer cleaning companies and Kantonale Softwarepakete for cantonal government monitoring. The ecosystem includes supplementary services such as Monitoring Service Data Spy for system and data quality monitoring, and Datensicherung for cloud-based data backup.

Differentiator

Problem solved

Functional benefit

Brands

• PIMOS Betriebsprotokoll: Complete process information system for flexible, industry-neutral process data management including data acquisition, control, processing, and evaluation with integrated reporting and archiving capabilities.
• PIMOS Mobile App
• PIMOS Energiemonitoring (EMon)
• Wartungsplan Professional
• Kanalreinigung Software
• DataSpy
• PIMOS Imbus

Products and services

• PIMOS Betriebsprotokoll Core process data management system (Prozessinformationssystem) for wastewater treatment plants and industrial facilities. Captures data from process control systems, PLCs, OPC servers, and measuring devices; performs plausibility checking; provides formula-based calculations; integrates reporting and archiving. Built on SQL Server and MS-Windows.
• PIMOS EMon (Energiemonitoring) Energy monitoring module that continuously captures energy-relevant data, displays consumption shares of energy consumers and producers, and enables comparison of current vs. historical energy performance for efficiency improvement.
• Wartungsplan Professional Modular maintenance planning software for equipment management. Supports planning and execution of maintenance and troubleshooting work, including quality/cost control, equipment accounting, financial planning, inventory management, ordering, and reporting.
• Kanalreinigung Software Administrative and operational software for sewer cleaning and plumbing companies. Provides address and property management, quote and order processing, invoicing, and dunning, with interfaces to common accounting systems (Abacus, Winfibu). Designed for SMBs.
• Kantonale Softwarepakete Custom software packages for Swiss cantonal government monitoring and administration in environmental water and wastewater. Includes wastewater treatment plant administration, small wastewater treatment plant management (MS Access or web-based SQL Server), and housing promotion management.
• Monitoring Service Data Spy Cloud-delivered monitoring service that integrates with existing PIMOS installations. Monitors infrastructure and applications (IT environment, MS SQL, PIMOS services) along with data integrity and quality, with alarm options via SMS or email and integrated status reports.
• Datensicherung (Data Backup) Cloud-based data backup service for customer databases and project directories, with integrated status reporting to prevent data loss.
• PIMOS Mobile App Mobile application for data entry and maintenance documentation via smartphone or tablet, used for plant control and event documentation outside the office. Operates independently of the PIMOS Betriebsprotokoll parameter structure and can be customized per deployment location.

Quantifiable outcome

• Digitalization enabling paperless office and elimination of double data transcription
• +2 more outcomes

Named customers10 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability2 records

Feature10 records

Partnerships

Three partnerships are on record, tiered core.

• Alltec Automatisierungs- und Kommunikationstechnik GmbHcoreTechnology or IntegrationLong-standing system partner for PIMOS Betriebsprotokoll with over 20 years of collaboration. Alltec specializes in automation (from switchgear construction to process control systems) and internal software development for communication technology. Brings extensive expertise in water/wastewater technology and energy/environmental technology.
• VSA (Verband für Schweizer Abwasser- und Gewässerschutzfachleute)coreOthersOfficial member of the Swiss Water and Environmental Protection Association. Provides industry credibility, networking opportunities, and alignment with sector standards and requirements.
• OPTUM Systemtechnik GmbHcoreTechnology or IntegrationDeveloper of PIMOS Betriebsprotokoll software. ARACOM is a system partner distributing and implementing PIMOS solutions in Switzerland. OPTUM released version 8.3x in 2026 with major updates including enhanced security features.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• AquaLabo / Process Data Solutions: European water-quality and process data management specialists serving municipal and industrial wastewater operators. Comparable target customers and use cases (compliance reporting, multi-site aggregation, maintenance tracking).
• Inductive Automation Ignition: Modern, web-based SCADA and MES platform with growing adoption in water/wastewater. Competes on cross-platform visualization, unlimited tags/licensing, and cloud deployment — areas where ARACOM's Windows/SQL stack is comparatively legacy.

Broad incumbents

• AVEVA (OSIsoft PI System): Industrial process data historian widely used in water utilities globally. Comparable in core process data management capability, but as part of AVEVA's broad industrial software platform rather than a niche wastewater specialist.
• Siemens WinCC / SIMATIC Water: Industrial automation giant with dedicated water/wastewater SCADA, reporting, and maintenance modules. Overlaps ARACOM's PLC integration and regulatory reporting capabilities at municipal water utilities but at much greater scale.
• Schneider Electric EcoStruxure Water & Wastewater: Global industrial automation incumbent with a dedicated water and wastewater operator offering including SCADA, historian, and compliance modules. Competes for the same municipal utility RFPs as ARACOM, but as part of a much broader portfolio.

Direct peers

• KISTERS: German software vendor specializing in water/wastewater, energy, and environmental data management with strong DACH presence. Highly comparable to ARACOM in target vertical, IT-OT integration approach, and regulated-environment reporting.
• IDEC Technologies (water/wastewater): Process data acquisition and visualization solutions used in water and wastewater treatment plants across Europe. Comparable in functionality around SCADA-adjacent data logging, reporting, and trend visualization for utility operators.
• Alltec Automatisierungs- und Kommunikationstechnik GmbH: ARACOM's long-standing system partner with deep automation and water/wastewater expertise. Serves overlapping customers with PLC, SCADA, and process control engineering services that complement PIMOS deployments.
• OPTUM Systemtechnik GmbH: Developer of the PIMOS Betriebsprotokoll platform that ARACOM distributes and implements in Switzerland. Operates in the same industrial process data management niche, with overlapping functionality around PLC/OPC integration, reporting, and wastewater compliance.

Others

• ProTool Engineering GmbH: ARACOM's engineering services partner providing software development and technical integration support. Adjacent rather than competitive — supports ARACOM's project delivery model.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Aracom Software