Xception

What Xception does

Xception is a clinical psychology practice that delivers confidential mental health support to people in the public eye — including global music artists, film and TV cast, professional athletes, and other high-profile individuals — as well as to the agents, managers, personal assistants, production teams, and family members surrounding them. The firm was founded by Dr. Charlie Howard, a Consultant Clinical Psychologist and Ashoka Fellow who previously founded the MAC-UK charity in 2008, and operates across the United States (Xception LLC in Wilmington, DE; Xception Psychology PC in Santa Monica, CA) and the United Kingdom (Xception Group Ltd. in London), with HIPAA, No Surprises Act, and UK GDPR compliance infrastructure in place.

The company's core offering is a portfolio of six integrated service lines: individual, couples, family, and group therapy; executive and team coaching; bespoke mental health literacy workshops; TV/film production wellbeing plans and fitness-to-participate assessments; bespoke Autism and ADHD assessments tailored for creative professionals; and organizational mental health protocol and policy development. Delivery is conducted by senior Consultant Clinical Psychologists online or in person, with no waiting lists. There is no proprietary software platform; the underlying technology is clinical methodology and credentialed practitioner expertise rather than a digital product.

Xception generates revenue through bespoke professional services engagements priced on a quote basis, with Good Faith Estimates provided to uninsured/self-pay US patients. Go-to-market is sales-led and relationship-driven, combining direct outreach to high-profile individuals with referral partnerships through talent agencies (YMU Group), record labels (Warner Music Group, Closer Artists), production companies, family offices, and industry associations — notably a Mental Health Partner relationship with the Digital Creators Association and a co-developed coaching program with SORTED Personal Management for personal assistants in the creative industries.

Name

Xception

Legal name

Xception LLC

Website

https://xceptiongroup.com

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

1–10 employees

Short description

Xception is a clinical psychology practice delivering confidential mental health therapy, coaching, training, and production support to people in the public eye — including music artists, athletes, and film/TV talent — across the US and UK.

Ownership category

akta.pro rank

Product category

Clinical Mental Health Services

NAICS

Offices of Mental Health Practitioners (except Physicians) (621330), Other Individual and Family Services (624190)

SIC

Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Behavioral & Mental Health Virtual Care (EAP/Teletherapy) (HLALADAB)

akta.pro secondary industries

Neurodevelopmental & Behavioral Therapy Platforms (ADHD/Autism/Behavioral Coaching) (HLALAEAJ), Couples & Family Therapy Teletherapy Platforms (HLALAEAG), Autism Diagnostic & Educational Assessment Services (EDAKAKAA)

Keywords

• Mental health services
• Clinical psychology
• Celebrity therapy
• Executive coaching
• Neurodiversity assessment

Headquarters

HQ city

Wilmington

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Others

Revenue model

1. Therapeutic and Clinical Services: Xception generates revenue through providing confidential mental health support services including 1:1 therapy, couples therapy, family therapy, group therapy, and young people's services. Sessions are offered for individuals, couples, families, groups/bands, and young people. Services are delivered by highly experienced clinical psychologists with no waiting lists, working online or in person.
2. Coaching Services: Expert clinical psychologists deliver targeted coaching to executives and teams to master emotional intelligence and improve relationship management for positive personal and professional outcomes.
3. Training Programs: Bespoke mental health literacy and skills workshops delivered to organizations, covering crisis identification, social media well-being, neurodivergence, and managing boundaries in teams.
4. TV/Film Production Support: Wellbeing plans and fitness to participate assessments for cast and contributors, with continuous support throughout production cycles, plus guidance for production teams and executives.
5. Neurodiversity Assessments: Clinical screening for Autism and ADHD assessments tailored for creative professionals, with follow-up support including coaching and custom workplace neuro-inclusion policy development.
6. Mental Health Protocols: Organizational consulting services to build proactive, sustainable cultures of care through customized policies, mental health crisis plans, and strategic governance protocols.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Xception is a clinical psychology practice that provides highly discrete mental health services — including therapy (1:1, couples, family, group), executive and team coaching, bespoke training workshops, TV/film production wellbeing support, neurodiversity (Autism and ADHD) assessments, and organizational mental health protocol development — to people in the public eye and the organizations and teams surrounding them. Services are delivered online or in person by Consultant Clinical Psychologists with no waiting lists, spanning music, film/TV, sport, talent management, and family office clients in the US and UK.

Product overview

Xception is a mental health service provider rather than a software product company. The company offers a suite of clinical and consulting services centered around supporting people in the public eye. The core portfolio includes six integrated service lines: Therapy Services (individual, couples, family, and group therapy sessions), Coaching Services (executive and team coaching for emotional intelligence), Training Programs (mental health literacy workshops), TV/Film Production Support (wellbeing plans and fitness assessments), Neurodiversity Services (Autism and ADHD assessments with workplace inclusion support), and Mental Health Protocols (organizational policy development and crisis planning). Services are delivered by clinical psychologists both online and in-person, with no waiting lists, and span sectors including music, film/TV, sport, talent agencies, and family offices.

Differentiator

Problem solved

Functional benefit

Products and services

• Therapy Services Highly confidential therapeutic support for people in the public eye and those around them, offering 1:1, couples, family, group/band, and young people's therapy sessions delivered online or in person by Consultant Clinical Psychologists with no waiting lists.
• Coaching Services Expert clinical psychologist-delivered targeted coaching for executives and teams, focused on mastering emotional intelligence and improving relationship management for positive personal and professional outcomes.
• Training Programs Bespoke, practical mental health literacy and skills workshops covering crisis identification, social media well-being, neurodivergence, managing boundaries in teams, and related topics, delivered to organizations.
• TV/Film Production Support Meticulously crafted wellbeing plans and gold-standard fitness-to-participate assessments to prepare cast and contributors, with continuous support throughout the production cycle, plus guidance for production teams and executives.
• Neurodiversity Services Clinical screening for Autism and ADHD assessments tailored for creative professionals, with comprehensive reports, post-assessment feedback, tailored recommendations, post-diagnosis coaching, and custom workplace neuro-inclusion policy development.
• Mental Health Protocols Partnering with leadership to build proactive, sustainable cultures of care through robust customized organizational policies, mental health crisis plans, and strategic governance protocols.

Named customers2 records

Segments7 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered core and notable.

• Digital Creators Association (DCA)coreGTM or Marketing Partner · 1 November 2025Xception is the Mental Health Partner to the Digital Creators Association. DCA members can access free 10-minute consultations with Xception. Dr. Charlie Howard spoke on a panel at a DCA event on Creator Mental Health, discussing 'Nurturing Mental Health in the Creator World'. This partnership positions Xception as the go-to mental health provider for digital creators.
• SORTED Personal Management PAcoreStrategic or Co-development Partner · 4 April 2025SORTED Personal Management and Xception Group launched the Personal Assistant Clinical Coaching Programme to support PAs working with high-profile individuals. Xception provides three 1:1 sessions with clinical psychologists at no cost to PAs during the pilot phase. The programme focuses on practical strategies, tools, and real-time problem-solving to enhance resilience and effectiveness in high-pressure PA roles. SORTED identifies newly placed and existing PAs who could benefit from the programme. SORTED is a boutique agency specializing in placing managerial, operational, and support staff across creative industries and with HNW private clients and family offices.
• Warner Music GroupnotableGTM or Marketing PartnerWarner Music Group is shown as one of Xception's partners in the logo section of the website, indicating a business relationship in the music industry.
• YMU GroupnotableGTM or Marketing PartnerYMU Group is shown as one of Xception's partners in the logo section of the website. YMU is a talent management company, suggesting a referral or service relationship.
• Closer ArtistsnotableGTM or Marketing PartnerCloser Artists is shown as one of Xception's partners in the logo section of the website. Closer Artists is a music management company, indicating a partnership in the entertainment industry.

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Market position

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/xceptiongroup

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Xception