Integral Software

What Integral Software does

Integral Software SRL is an Argentine private software company founded in 1998 and headquartered in Paraná, Entre Ríos, that develops and implements integrated management software for healthcare organizations and adjacent service institutions. Its customer base spans hospitals, clinics, and sanatoriums; health insurance funds (obras sociales), prepaid health plans, and mutuals; medical colleges and professional associations; plus selective engagements in government, education, and nonprofit verticals. The company operates primarily in Argentina with a foothold in Paraguay.

The company's core offering is the SGAP suite, anchored by SGAP (administrative-prestational management), SGAP-I (web-based self-service for affiliates and providers), SAI (information analysis and dashboards), GEMA (mobile app for affiliates), and WSP (web services for third-party integration). Complementary products include SIGS for hospital/clinic management organized in a three-tier architecture covering prestacional, operational, and commercial/financial/accounting layers; GESEM for general business management; SMI mobile solutions and AGD/W touchscreen self-service kiosks; and IT infrastructure services. The systems are designed as configurable and parametrizable rather than off-the-shelf.

Integral Software monetizes through one-time software licenses, professional services for turnkey (Llave en Mano) implementation, technology consulting, and hardware/IT infrastructure sales, with multi-year enterprise contracts and quote-based pricing. Go-to-market is direct enterprise field sales supplemented by event participation (e.g., ConERTech 2024), a content marketing footprint via its website and social channels, and active roles in CESSI and the Red Federal de Polos y Clusters TIC. The company is ISO 9001 certified and discloses no external funding, M&A activity, or disclosed revenue.

Name

Integral Software

Legal name

Integral Software

Website

https://integralsoftware.com.ar

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

11–50 employees

Short description

Integral Software is an Argentine healthcare management software provider founded in 1998, serving hospitals, clinics, sanatoriums, health insurance funds, prepaid plans, and professional associations with an integrated suite (SGAP, SIGS, GESEM, GEMA) across Argentina and Paraguay.

Ownership category

akta.pro rank

Product category

Healthcare Management Software

NAICS

Software Publishers (513210), Custom Computer Programming Services (541511), Computer Systems Design and Related Services (5415)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Revenue Cycle, Coding & Telehealth Compliance Platforms (for provider orgs) (HLALABAM)

akta.pro secondary industries

Care Management & Coordination Platforms (case/disease management workflows) (HLACAHAD), Adherence, Reminders & Engagement Automation (Medication/Follow-up) (HLACAEAJ), EHR Extensions, APIs, App Marketplaces & SMART-on-FHIR Apps (HLACAAAN), Policy Administration, Underwriting & Rating Platforms (Core Insurance SaaS) (FSAGAGAB)

Keywords

• Healthcare management software
• Medical administration systems
• Hospital management platform
• Health insurance software
• Medical billing software

Headquarters

HQ city

Parana

HQ country

Argentina

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software Licenses: Sale and licensing of healthcare management software systems including SGAP, SIGS, SAI, GEMA, GESEM, and related modules
2. Implementation Services: Turnkey (Llave en Mano) implementation projects for deploying software solutions, including consulting and system deployment
3. Technology Consulting: Consulting services for technology solutions, implementation modalities, and innovation technology services
4. Infrastructure Technology (IT): Technology infrastructure solutions including equipment provision, servers, networks, and communications
5. Mobile Solutions (SMI): Mobile integral solutions for managing information from central systems on mobile devices for activities like collections and hospitalization tracking

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels8 records

Core offering

Integral Software develops and sells an integrated suite of healthcare management software for hospitals, clinics, sanatoriums, health insurance funds (obras sociales), prepaid health plans, and medical professional associations. Its proprietary products—SGAP, SGAP-I, SIGS, GESEM, SAI, GEMA, WSP, AGD/W, SMI, and IT infrastructure services—cover administrative-prestational, operational, and financial/accounting workflows, and are delivered alongside turnkey implementation and consulting services.

Product overview

Integral Software offers a platform-plus-modules product portfolio for health organizations management. The core Suite SGAP integrates SGAP (administrative-prestational management), SGAP-I (web-based self-service portal), SAI (information analysis), GEMA (mobile app for affiliates), and WSP (web services). Complementary products include SIGS (hospital/clinic management), GESEM (general business management), SMI (mobile solutions), and IT infrastructure services. The products share a unified data architecture and are designed to work together for health services organizations, social services, and related enterprises.

Differentiator

Problem solved

Functional benefit

Brands

• GEMA: Mobile app for affiliates and service providers to manage orders, prescriptions, reimbursements, and locate nearby healthcare providers.
• SGAP
• SGAP-I
• SAI
• SIGS
• GESEM
• WSP
• IT
• SMI
• AGD/W

Products and services

• GEMA Mobile App Mobile application for affiliates and healthcare providers enabling order requests, prescription submissions, reimbursement tracking, debt information, provider location, and emergency notifications.
• SGAP (Sistema de Gestión Administrativa Prestacional) Administrative-prestational management system for health organizations, social services, and other service providers covering affiliate administration, providers, nomenclature, auditing, credentialing, plans, billing, agreements, orders, reimbursements, hospitalizations, and preventive medicine.
• SGAP-I (Web-based Management System) Web-based administrative-prestational management system providing self-service capabilities for affiliates and providers including virtual office, professional self-management, and enrollment services.
• SAI (Sistemas de Análisis de Información) Information analysis system providing interactive tools for statistical analysis, data visualization, rankings, and decision-making support across affiliate portfolios, billing, and orders.
• SIGS (Sistema Integral de Gestión Sanatorial) Comprehensive hospital/clinic management system integrating prestational, operational, and commercial/financial/accounting management in a three-layer hierarchical structure, including electronic medical records, online appointments, hospitalization planning, pharmacy, and patient admission.
• GESEM (Gestión de Empresas) Business management system enabling control of commercial, service, and production enterprises covering clients, billing, collections, suppliers, purchases, payments, stock, finances, accounting, and taxes.
• IT (Infraestructura Tecnológica) Technological infrastructure services providing IT equipment provisioning, servers, networks, and communications solutions tailored to client needs.
• SMI (Soluciones Móviles Integrales) Mobile solutions enabling management of central system information from mobile devices for activities such as collections and hospitalization tracking, with offline/online operation.
• AGD/W (Autogestión TouchScreen) Touchscreen self-service system enabling affiliates and professionals to manage orders, view accounts, and access personal data through an intuitive interface with card/PIN or biometric authentication.
• WSP (Webservices Prestacional) Web services system providing public URL-based access enabling third-party applications to interact with the prestational management system and verify coverage services.

Quantifiable outcome

• Reduced administrative times in authorization processes
• +2 more outcomes

Named customers16 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Partnerships

Two partnerships are on record, tiered core.

• CESSI (Cámara de Empresas de Software y Servicios Informáticos de Argentina)coreStrategic or Co-development PartnerActive participation in CESSI directive commission, constantly updating the company with new technological trends. CESSI is Argentina's main software and IT services chamber representing the industry.
• Red Federal de Polos y Clusters TICcoreStrategic or Co-development PartnerThe company direction is coordinating the Federal Network of Technology Poles and Clusters in Argentina, participating in the national technology ecosystem development.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• athenahealth: US-based healthcare IT platform combining EHR, revenue cycle and patient engagement for ambulatory providers and networks. Functional analogue to Integral's billing/authorization and affiliate self-service modules on the revenue cycle and member engagement side.
• Epic Systems: US-headquartered EMR giant serving large hospital systems with integrated clinical, billing and patient engagement modules. Comparable to Integral's SIGS suite on the provider side, and increasingly used as the benchmark buyers compare against.
• eClinicalWorks: US-based EHR and practice management vendor serving ambulatory practices and small hospitals with integrated clinical, billing and patient engagement tools. Functional peer for the smaller-clinic and ambulatory portion of Integral's SIGS market.
• Philips Tasy: Latin American EMR/HIS suite acquired by Philips, widely deployed in Brazilian and South American hospitals. Competes with Integral on the hospital management layer but as part of a much broader Philips healthcare portfolio.
• CompuGroup Medical (CGM): European-headquartered global healthcare software group providing hospital information systems, ambulatory EHR and payer solutions. Overlaps with Integral's provider + payer administrative positioning at a global, multi-segment scale.
• TOTVS: Largest Brazilian enterprise software company with a dedicated healthcare vertical for hospitals, clinics and health plans. Broader ERP-heavy portfolio but materially overlaps with Integral's administrative management positioning in the region.
• MEDITECH: Established US/global EMR vendor offering integrated hospital, ambulatory and patient engagement software. Comparable to Integral's provider-centric modules in functionality, though focused primarily on North American deployments.
• Oracle Health (formerly Cerner): Global leader in hospital EMR, revenue cycle and population health platforms. Overlaps with Integral's provider-side administrative and billing modules, but operates at far larger scale and with a modern cloud-first go-to-market.

Direct peers

• Pixeon: Brazilian healthcare software provider focused on hospital information systems, EMR and diagnostic imaging for clinics and laboratories. Comparable scope to Integral's SIGS hospital-management suite, particularly around provider-side workflows.
• MV Sistemas: Brazilian health IT vendor providing hospital management, clinical and administrative systems to hospitals, clinics and payers across Latin America. Closest direct peer to Integral Software by product scope (provider + payer admin) and Latin American focus.

Market position

Strengths3 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/integsoftware
• Facebookfacebook.com/IntegralSoftware
• LinkedInlinkedin.com/company/integral-software-srl
• Instagraminstagram.com/integral.software

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Integral Software