Hope Clinic of Garland

What Hope Clinic of Garland does

Hope Clinic of Garland, Inc. is a faith-based 501(c)(3) nonprofit free medical clinic founded in 2002 as a ministry of First Baptist Church of Garland, Texas. The clinic provides primary care, urgent care (Thursday night walk-in), chronic disease management (diabetes, hypertension), telehealth visits, behavioral health counseling via a Licensed Clinical Social Worker, prescription assistance, specialty referrals (dermatology, ophthalmology, nephrology, etc.), spiritual counseling, diabetes/nutrition education, and on-site Texas Benefits enrollment assistance (SNAP, Medicaid, TANF, CHIP) through a certified HHS Client Navigator. All services are delivered free of charge to uninsured adults in Dallas County with household incomes at or below 200% of the federal poverty level.

Operationally, the clinic runs out of a 5,400 square foot debt-free facility with five examination rooms, a triage area, laboratory, spiritual care room, and health education room. Its clinical workflow uses EPIC electronic health records and standard medical laboratory and imaging equipment accessed largely through partner facilities (Baylor Scott & White, Parkland, Touchstone Imaging). The care team consists of a small paid core (Executive Director, Medical Director, Operations Manager, Finance/HR Manager, medical assistants, referral/intake/benefits coordinators, behavioral health specialist) supplemented by volunteer physicians and community volunteers.

The clinic has no patient revenue. It is funded through charitable donations, grants (one disclosed $4,000 grant from Altrusa International of Garland in June 2020), hospital system partnerships (Baylor Scott & White), municipal support (City of Garland), and in-kind contributions from community partners. It currently facilitates approximately 8,000 patient visits per year and has served a cumulative 5,784 unduplicated individuals across 55,450 visits over more than a decade.

Name

Hope Clinic of Garland

Legal name

Hope Clinic of Garland, Inc.

Website

https://hopeclinic-garland.org

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

1–10 employees

Short description

Hope Clinic of Garland is a faith-based 501(c)(3) free clinic in Garland, Texas providing free primary, urgent, chronic, behavioral health, and telehealth care to uninsured Dallas County adults at or below 200% of the federal poverty level.

Ownership category

akta.pro rank

Product category

Community Health Services

NAICS

Other Individual and Family Services (624190), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Social Services (8300)

akta.pro primary industry

Community-Based Preventive & Health Promotion Clinics (HLAFAGAO)

Keywords

• Community health clinic
• Free medical clinic
• Primary care services
• Chronic disease management
• Behavioral health services

Headquarters

HQ city

Garland

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Charitable/Free Services: As a free clinic and 501(c)(3) nonprofit, Hope Clinic provides medical services at no charge to eligible patients. The clinic is funded through donations, grants, and community partnerships rather than patient revenue.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Hope Clinic of Garland is a faith-based nonprofit free clinic that provides comprehensive primary medical care at no charge to uninsured adults in Dallas County with household incomes at or below 200% of the federal poverty level. Its service portfolio covers in-office primary and urgent care, chronic disease management (e.g., diabetes, hypertension), telehealth consultations, behavioral health support, prescription assistance, specialist referrals, diabetes and nutrition education, spiritual counseling, and on-site Texas Benefits enrollment assistance. All services are delivered through a 5,400-square-foot clinic in Garland, Texas, supported by paid staff and volunteer physicians.

Product overview

Hope Clinic of Garland is a single-site free clinic offering a unified suite of medical services to uninsured Dallas County residents, not a software product portfolio. Services include In-Office Medical Services (primary care, urgent care, chronic disease management), Telehealth Services (virtual doctor-patient visits), Behavioral Health Services (emotional support via Licensed Clinical Social Worker), and patient-facing support functions such as Diabetes Education, Nutrition Education, Prescription Assistance, Specialist Referrals, Spiritual Care, and Community Resources navigation (including Texas Benefits enrollment assistance). All services are provided free of charge and are accessed via in-person clinic visits or scheduled telehealth appointments.

Differentiator

Problem solved

Functional benefit

Products and services

• In-Office Medical Services In-person medical services including primary care, diagnosis, treatment of acute and chronic illnesses, urgent care on Thursday nights, hypertension management, and related examinations in the clinic's five examination rooms, provided free of charge to eligible uninsured adults in Dallas County.
• Telehealth Services Virtual face-to-face doctor-patient consultations via computer or smartphone, enabling patients to receive care without visiting the clinic in person. Telehealth visits must be scheduled in advance and are offered free of charge to eligible patients.
• Behavioral Health Services Emotional and psychological support provided by a Licensed Clinical Social Worker, offered free of charge to patients by phone, secure video, or in person.
• Prescription Assistance Free or low-cost medications obtained through prescription assistance programs for eligible patients of Hope Clinic.
• Specialist Referrals Referrals to specialty physicians and surgeons coordinated through the clinic's medical partner network, covering dermatology, general surgery, gynecology, hematology, nephrology, ophthalmology, optometry, orthopedics, physical therapy, rheumatology, and radiology.
• Diabetes Education Education on diabetes self-management covering food choices, exercise, blood sugar monitoring, and medication, supporting patients in managing their condition.
• Nutrition Education Nutrition counseling covering carbohydrates, proteins, fats, vitamins, minerals, fiber, and water to help patients make healthy dietary choices.
• Texas Benefits Enrollment Assistance On-site assistance with applying for and managing Texas Health and Human Services Commission benefits including SNAP food assistance, TANF cash assistance, CHIP for children, and Medicaid, provided by a certified HHS Client Navigator.
• Spiritual Counseling Spiritual support and counseling integrated into patient care, delivered by on-site Spiritual Care Counselors who share the word of God and provide prayer support during and after patient visits.

Quantifiable outcome

• 8,000 patient visits per year
• +1 more outcomes

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

15 partnerships are on record, tiered core and supporting.

• Baylor Scott & White HealthcoreStrategic or Co-development PartnerHope Clinic became a partner with Baylor Scott-White Health system in 2009. The clinic serves as a safety net clinic for BSW patients and partners with the Health Texas Partner Network.
• Parkland Health/Dallas Hospital DistrictcoreStrategic or Co-development PartnerMedical partnership for diagnoses and healthcare services for patients.
• Health Texas Partner NetworkcoreStrategic or Co-development PartnerProvider network partnership for specialty care referrals.
• St. Vincent de Paul PharmacysupportingOthersCommunity partner providing pharmacy services to patients.
• City of GarlandsupportingOthersCommunity partner supporting healthcare services.
• Baylor HealthsupportingStrategic or Co-development PartnerHealthcare system partner.
• Catholic CharitiessupportingOthersCommunity partner providing additional support services.
• Trusted WorldsupportingOthersCommunity partner organization.
• Garland Eye AssociatessupportingStrategic or Co-development PartnerOphthalmology specialty partner with Dr. Gordon Keehn, Dr. John Haley, and Dr. Carlton Haley.
• Baylor Residency Program (Dallas)supportingStrategic or Co-development PartnerGeneral Surgery and Gynecology specialty services provided through BUMC Baylor Residency in Dallas.
• Touchstone ImagingsupportingStrategic or Co-development PartnerRadiology partner providing imaging services at various locations.
• Baylor RehabsupportingStrategic or Co-development PartnerPhysical therapy services at various locations.
• Texas Kidney InstitutesupportingStrategic or Co-development PartnerNephrology specialty partner with Dr. Surachit Kumar.
• Worth St. ClinicsupportingStrategic or Co-development PartnerHematology/Hepatology specialty partner.
• Texas Health and Human Services CommissioncoreOthersHelps patients apply for benefits including SNAP (food stamps), Medicaid, TANF, and CHIP through the YourTexasBenefits.com platform. Clinic has a certified HHS Client Navigator on site.

Scale indicators5 records

Recent moves7 records

Expansion highlights4 records

Direct peers

• Lakeshore Free Clinic: Faith-rooted free clinic in Indiana serving uninsured low-income adults with primary care, chronic disease management, and referral services — analogous free-clinic operating model including spiritual care integration.
• CommunityHealth: One of the largest free clinics in the U.S., serving uninsured adults in Chicago with primary care, specialty referrals, behavioral health, and pharmacy assistance — comparable full-service free-clinic operations.
• Arlington Free Clinic: Virginia-based free clinic serving low-income, uninsured adults with comprehensive primary and specialty care — closely comparable free-clinic operations model including pharmacy assistance and referral networks.
• Healthcare for the Homeless – Houston: Texas-based safety-net provider delivering free primary care, behavioral health, and case management to uninsured homeless and low-income adults — comparable mission, geography, and Texas safety-net context.
• Grace Medical Home: Faith-based nonprofit free clinic in Orlando, Florida, providing comprehensive primary care, behavioral health, and care navigation to uninsured low-income patients — directly analogous holistic-care model.
• Collin County Adult Clinic: Plano, Texas–based free clinic providing primary care to uninsured low-income adults in Collin County — directly comparable geography-adjacent free-clinic model with similar eligibility criteria.
• Christ Clinic: Faith-based, volunteer-staffed free clinic in Katy, Texas, serving uninsured and underinsured adults — same operating model, same faith-rooted identity, same Texas safety-net positioning.

Broad incumbents

• Baylor Scott & White Health: Large Texas-based health system partnered with Hope Clinic since 2009 as a safety-net site within the Health Texas Partner Network — relevant incumbent whose strategy shapes Hope Clinic's referral ecosystem.
• National Association of Free & Charitable Clinics: National membership body for the ~1,400 free and charitable clinics in the U.S., including Hope Clinic — a relevant ecosystem incumbent and the source of Hope Clinic's NAFC Gold Rating.

Regional players

• Parkland Health: Dallas County's public hospital system and Hope Clinic's core medical partner — comparable regional safety-net mission, with overlapping patient base and formalized referral pipeline.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/GarlandsHope
• YouTubeyoutube.com/channel/UCEIQQ3DExgobpGDiBH7XXxw
• Facebookfacebook.com/hopeclinicofgarland
• LinkedInlinkedin.com/company/hope-clinic-of-garland

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hope Clinic of Garland