Inter Service Migrants CORUM

What Inter Service Migrants CORUM does

Inter Service Migrants (ISM) CORUM is a French non-profit association (loi 1901) founded in 1978 and headquartered in Lyon, operating two integrated service lines under a single associative project centered on equality of access to rights for immigrant and refugee populations. The first line, Interprétariat-Traduction, provides professional interpretation (in-person, by telephone, and by videoconference) and written translation (simple and sworn/certified) in more than 90 languages and dialects, delivered by a network of 250 interpreters, translators and translator-interpreters, primarily serving public healthcare, asylum, child protection, social and education buyers across France. The second line, Étude-Formation, offers diagnostics, statistical testing, training, advisory and evaluation services to public and private organizations on discrimination in employment, housing, goods and services, credit and public procurement, drawing on 30+ years of accumulated measurement methodology.

The underlying operating model combines a salaried core team (approximately 100 employees covering Étude-Formation, administrative, financial and digital functions) with a large freelance interpreter pool mobilized on demand. Revenue is generated through fee-for-service professional services contracts with public-sector and non-profit buyers, awarded via negotiated quotes rather than disclosed standard rates. The association is recognized institutionally as a founding member of the RIMES medical-social interpretation network (since 2011), co-editor of the academic journal 'Ecarts d'Identité' (since 2016), and a contributor to French anti-discrimination policy through the Défenseur des droits and the Ministry of Labour (Dares). Distribution is entirely direct and France-only, via phone, email, in-person consultation at the Lyon headquarters, and institutional publications.

No external capital, no funding rounds, no M&A activity and no AI/ML capabilities are disclosed. A 2024 digital development hire and an updated 2024-2028 project associatif indicate an internal modernization effort, but the operating model remains fundamentally human-delivered professional services within the French social and solidarity economy.

Name

Inter Service Migrants CORUM

Legal name

ISM CORUM

Website

https://ismcorum.org

Company type

Private

Founded year

1978

Operating status

Operating

Headcount range

11–50 employees

Short description

ISM CORUM is a French non-profit founded in 1978 providing professional interpretation/translation in 90+ languages and discrimination diagnostics, training and policy support to public-sector and NGO clients across France, anchored by a network of 250 interpreters.

Ownership category

akta.pro rank

Product category

Language Interpretation and Translation Services

NAICS

Translation and Interpretation Services (541930), Educational Support Services (611710)

SIC

Services-Social Services (8300), Services-Educational Services (8200)

akta.pro primary industry

Interpretation, Translation & Language Access Training (Community Interpreting) (EDAAADAJ)

akta.pro secondary industries

Integration & Inclusion Services (Housing, Education, Employment) (BPADAHAI), Migrant & Refugee Legal Aid and Documentation Services (BPADAHAE), Cultural Adjustment & Integration Services (intercultural programs, community connection) (EDALANAD)

Keywords

• Language interpretation
• Translation services
• Discrimination diagnostics
• Cultural training
• Multilingual mediation

Headquarters

HQ city

Lyon

HQ country

France

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Others

Revenue model

1. Interpretariat Services: Professional interpretariat services (in-person, phone, video conference) for medical, social, administrative, educational sectors. Provides scheduled and immediate/urgent interpreter interventions throughout France.
2. Translation Services: Simple and sworn/certified document translation in all languages, administrative and legal documents, audio/video transcription and translation.
3. Studies and Training Services: Diagnosis, evaluation, awareness and training programs, consulting and support for discrimination prevention policies. Services co-built with requesting organizations for tailored solutions.

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

Inter Service Migrants CORUM is a non-profit association that delivers professional interpretation and translation services in over 90 languages through a network of 250+ qualified interpreters, together with studies, diagnostics, evaluations, and training programs focused on discrimination prevention and equal access to rights for migrants and minorities. Its two principal service pillars are Interprétariat-Traduction (interpretation and translation) and Étude-Formation (research, diagnosis, and training).

Product overview

ISM CORUM operates as a non-profit association (loi 1901) founded in 1978 offering two integrated service lines: (1) Interprétariat-Traduction — a core interpretation and translation service providing in-person and remote (phone/videoconference) interpretation in over 90 languages, plus written translation (simple and sworn/authorized), serving health, asylum law, child protection, social support, and education sectors with a team of approximately 250 interpreters and translators; and (2) Étude-Formation — a study, training, and advisory service for discrimination prevention and equal access to rights, offering diagnostics, training, accompaniment, and evaluation across employment, housing, goods and services domains. The two services are complementary: interpretation enables access to services while study-training develops policies and practices to prevent discrimination. The associative project also includes publication of the academic journal 'Ecarts d'Identité'.

Differentiator

Problem solved

Functional benefit

Products and services

• Interprétariat-Traduction (Interpretation and Translation) Professional interpretation and translation delivered across 90+ languages by a curated network of 250+ qualified interpreters, available on-site, by telephone, or remotely, for public institutions, hospitals, NGOs, and individuals facing language barriers.
• Étude-Formation (Study and Training) Studies, diagnostics, evaluations, and training programs focused on discrimination prevention, equal access to rights, and cultural competence, designed for institutions, professionals, and organizations working with migrant and minority populations.
• Diagnostics de discrimination (Discrimination diagnostics) Targeted diagnostic engagements that help institutions identify discriminatory practices and barriers to equal access, delivered under the Étude-Formation service line.
• Évaluation (Evaluation services) Program and policy evaluation services that measure the effectiveness and equity of initiatives serving migrant and minority populations, delivered under the Étude-Formation service line.

Quantifiable outcome

• First testing in France on access to mortgage loans and business creation loans, leading to a press conference by the Défenseur des droits
• +2 more outcomes

Named customers10 records

Segments9 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Eleven partnerships are on record, tiered core and minor.

• ARS Auvergne-Rhône-AlpescoreStrategic or Co-development Partner · 1 January 2024Partnership since 2017 for a device enabling healthcare professionals to benefit from interpretariat services. In 2024, the access conditions and modalities evolved with a new operational notice.
• ADATE (Association DAide au TOurs et aux Etrangers)coreStrategic or Co-development Partner · 1 January 2016Co-edition partner of the 'Ecarts d'Identité' review (Migration-Equality-Interculturality), published since 1992, exploring social and cultural evolutions around migrants, exiles and their descendants.
• La Maison des PassagescoreStrategic or Co-development Partner · 1 January 2016Co-edition partner of the 'Ecarts d'Identité' review since 2016, contributing to the mission of questioning public policies regarding equality and migration memories.
• TRACEScoreStrategic or Co-development Partner · 1 January 2016Co-edition partner of the 'Ecarts d'Identité' review since 2016, supporting the platform for questioning French and European society capacities for openness and inclusion.
• RIMES (Réseau de l'Interprétariat Médical Et Social)coreStrategic or Co-development Partner · 1 January 2011ISM CORUM is a founding member of RIMES, a network of 9 associations working since 2011 to harmonize practices and promote professional recognition of interpretariat in medical-social sectors. RIMES aims to promote and develop professional medical-social interpretariat, foster training and research, and advocate for appropriate professional status for interpreters.
• Défenseur des droitscoreStrategic or Co-development PartnerISM CORUM member of the 'Lutte contre les discriminations et promotion de l'égalité' college of the Défenseur des droits since 2020. Collaborates on testing operations and policy contributions including housing and employment discrimination studies.
• Fédération des Acteurs de la SolidaritécoreStrategic or Co-development PartnerISM CORUM is a partner of the Federation of Solidarity Actors, collaborating on social integration and anti-discrimination initiatives in the solidarity sector.
• Migrations Santé Auvergne-Rhône-AlpesminorStrategic or Co-development PartnerJoint publication on 'Preventing discrimination for more equality in health' as part of regional days on healthcare equality.
• Réseau Histoire Mémoires des Migrations en AURAminorStrategic or Co-development PartnerPartner network working on migration histories and memories in Auvergne-Rhône-Alpes region.
• AFMD (Association Française des Managers de la Diversité)minorStrategic or Co-development PartnerCollaboration on 'Évaluer pour agir' publication on statistical diagnostics serving equality policies, presenting testing and HR diagnostics methods.
• Migrations Santé AlsaceminorStrategic or Co-development PartnerJoint publication on discrimination prevention in healthcare access, regional collaboration in Auvergne-Rhône-Alpes.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Lionbridge: Global translation and interpretation services provider serving enterprise and public-sector buyers; overlaps with ISM CORUM on written translation and remote interpretation but at much larger scale and across multiple countries.
• Translated S.r.l. Major professional translation and localization platform combining human linguists with AI tools; competes with ISM CORUM's written translation and remote interpretation services for enterprise and public-sector buyers in France.
• Groupe SOS: Large French social-economy group operating hundreds of facilities in social services, healthcare and integration; a broader incumbent whose integration and refugee programs compete for the same public-sector contracts ISM CORUM serves.
• La Cimade: Historic French migrant-rights organization providing legal aid, detention visits and integration support nationwide; overlaps with ISM CORUM's legal interpretation and migrant equality mandates, though broader in scope.

Direct peers

• ADATE (Association Daide au Tours et aux Etrangers): RIMES founding-member association co-editing the Ecarts d'Identit\u00e9 review with ISM CORUM; offers comparable medical-social interpretation and migration support services in the Auvergne-Rh\u00f4ne-Alpes and Tours regions.
• France Terre d'Asile: Major French NGO providing reception, legal aid and integration services to asylum seekers and refugees; overlaps with ISM CORUM on asylum-process interpretation and refugee integration support for the same public-sector clients.
• Migrations Sant\u00e9 Alsace: Health-focused migrant support association and RIMES member publishing jointly with ISM CORUM on discrimination in healthcare access; directly comparable in providing interpretation and training to public-sector health buyers.
• Forum R\u00e9fugi\u00e9s: National refugee-assistance NGO operating asylum reception programs and integration services across France; a comparable peer in delivering language access and integration support to public authorities and humanitarian partners.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/ism-corum

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Inter Service Migrants CORUM