Bav Service

What Bav Service does

BAV Service GmbH is a privately held German occupational pension (betriebliche Altersversorgung, bAV) administration firm founded in 2001 and headquartered in Würzburg, with a regional office in Berlin. The company delivers insurance-independent 360-degree administration of company pension schemes across all implementation pathways — Pensionskasse, Direktversicherung, and rückgedeckte Unterstützungskasse — for roughly 2,000 German corporate clients. Its service portfolio covers data and portfolio management, contribution reconciliation, pension disbursements, tax and social security processing (including ELStAM), and full administration of funded support fund provisions including survivor benefits and actuarial coordination.

The technology foundation consists of three integrated digital portals: the DUK-Portal and AUPU-Portal for employee self-service (real-time contract status, documents, automated notifications), and the Arbeitgeberportal (Employer Portal) for HR departments (configurable role-based rights, approval workflows, Cockpit dashboard view). The portals include two-factor authentication for data protection compliance. The firm positions itself as the central interface and single point of contact between employers, employees, and external insurance/Pensionskassen providers, eliminating the need for HR to coordinate across multiple carriers.

Revenue is generated through recurring managed services contracts with German companies and pension scheme operators. Pricing is not publicly disclosed and is likely negotiated based on scope, plan count, and employer size. The go-to-market is sales-led with a hybrid inbound contact form, supported by an understated content-marketing website and direct relationship-building. The company is owned and operated by Managing Directors Marcus Lanzerath and Arne Pfaffelhuber, with no disclosed external investors, parent company, or subsidiaries.

Name

Bav Service

Legal name

BAV Service GmbH

Website

https://bavs.de

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

11–50 employees

Short description

BAV Service GmbH is a privately held Würzburg-based administrator of German occupational pension schemes (bAV), providing insurance-independent 360-degree administration across Pensionskasse, Direktversicherung, and Unterstützungskasse pathways for roughly 2,000 corporate clients via integrated employee, employer, and Versorgungswerk digital portals.

Ownership category

akta.pro rank

Product category

Occupational Pension Administration

NAICS

Pension Funds (525110), Insurance and Employee Benefit Funds (5251), Other Insurance Funds (525190), Payroll Services (541214)

SIC

Insurance Agents, Brokers & Service (6411), Services-Management Consulting Services (8742)

akta.pro industry

PRIMARYFSAEABAE

Employer Retirement Plan Advisory (401(k)/Pension)

Financial & Insurance/Financial Advisory, Brokerage & Intermediation/Wealth & Retirement Advisory

Keywords

• Pension administration services
• Occupational benefits management
• Corporate pension consulting
• Benefits administration software
• BAV implementation pathways

Headquarters

HQ city

Würzburg

HQ country

Germany

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. bAV Administration Services: BAV Service generates revenue through fees for comprehensive administration services of occupational pension schemes. The company handles all administrative tasks including data management, contribution collection, pension disbursements, and tax/social security processing. Revenue is derived from service contracts with companies and pension scheme operators, likely structured as recurring fees based on the scope of administration services provided.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

BAV Service provides insurance-independent 360-degree administration of occupational pension schemes (betriebliche Altersversorgung, bAV) for German employers. The company handles end-to-end administration across all five bAV implementation pathways, including direct insurance (Direktversicherung), support funds (Unterstützungskasse), pension funds (Pensionskasse), direct commitments (Direktzusage), and pension schemes (Versorgungswerk), enabling corporate clients to outsource the full lifecycle of occupational pension management.

Product overview

BAV Service GmbH operates as a digital pension management platform for company pension schemes (betriebliche Altersversorgung/bAV). The product portfolio consists of three integrated digital portals — the DUK-Portal for DUK Versorgungswerk members, the AUPU-Portal for AUPU Versorgungswerk members, and the Arbeitgeberportal (Employer Portal) for company administration — supported by a suite of service modules covering pension fund management, funded support fund administration, benefit entitlement management, pension administration, and pension billing. The portals provide real-time contract visibility and automated notifications to employees, while employers benefit from streamlined approval workflows and role-based access management. All services are insurance-independent, offering 360-degree administration across all implementation pathways.

Differentiator

Problem solved

Functional benefit

Products and services

• DUK-Portal

Quantifiable outcome

• Time savings for HR departments through elimination of time-consuming consultations with pension providers
• +1 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Five partnerships are on record, tiered core and supporting.

• DUK Versorgungswerk e.V.coreStrategic or Co-development PartnerBAV Service serves as the dedicated administrator for DUK Versorgungswerk e.V.'s occupational pension schemes, particularly managing its 17 group support funds (Gruppenunterstützungskassen). This is a core strategic relationship where BAV Service handles all administrative functions for the pension fund and its member companies.
• AUPU Versorgungswerk e.V.coreStrategic or Co-development PartnerBAV Service provides comprehensive pension administration services for AUPU Versorgungswerk e.V., including operating the AUPU Portal for member employees to access their pension information and documents.
• AUPU e.V.coreStrategic or Co-development PartnerBAV Service manages occupational pension administration for AUPU e.V. members, providing the same comprehensive service delivery as for the Versorgungswerk entity.
• Insurance Industry Partners (Kooperationspartner in der Assekuranz)supportingTechnology or IntegrationBAV Service works with insurance companies (Pensionskassen and direct insurance providers) as part of its comprehensive administration services. The company acts as the interface between employers/employees and these pension providers, coordinating data exchange, contributions, and benefit disbursements. They continuously accelerate the transmission and provision of updated data and documents together with these partners.
• Actuarial Partners (Renommierte Kooperationspartner)supportingStrategic or Co-development PartnerBAV Service partners with renowned actuarial firms to provide prompt and competent solutions for actuarial assessment needs. For requirements related to qualified actuarial expert opinions, the company delivers fast and competent solutions through these partnerships.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Market position

Strengths4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Bav Service