City of Muskogee

What City of Muskogee does

The City of Muskogee is the municipal government serving Muskogee, Oklahoma, operating since the late 19th century (1898 per firmographics, with a 150th Anniversary milestone tied to an ~1872 founding). It functions as a full-service city administration delivering public safety (Police, Fire, Emergency Management), utilities (Water Department, Sanitation, Recycling, Environmental Control), infrastructure (Public Works, Fleet, Facilities Maintenance, Planning), civic services (Municipal Court, Animal Control, Greenhill Cemetery, Human Resources, Finance, City Clerk, City Attorney, City Manager), parks and recreation, economic development, a regional airport (Muskogee-Davis Regional Airport), and a public-access television channel (MCTV-14). It is governed by an elected Mayor and City Council under Oklahoma state law, and is wholly publicly owned — there are no private shareholders or investment instruments.

The city's underlying digital technology is built on the Revize government-website platform (muskogeeok.gov / muskogeeonline.org) and integrates three third-party SaaS products as citizen-facing services: Paymentus for online water-bill payments, AquaHawk for real-time water-usage monitoring and alerting, and See/Click/Fix for non-emergency problem reporting. Its broader technology footprint is conventional municipal IT — content management, payment processing, AMR/AMI metering telemetry, public-safety websites (muskogeeperublicsafety.org), and parks/recreation microsites (muskogeeparks.org). MCTV-14, operated by the Information Technology department, broadcasts council meetings and community programming. No proprietary AI/ML, mobile application, API platform, or MCP server is disclosed.

Revenue and funding mechanics are those of a U.S. municipality: a combination of property and sales taxes, utility fees (water, wastewater, sanitation), permits and licensing, fines, intergovernmental transfers, and charges for services such as airport, cemetery, and civic-center use. Specific revenue, budget, and per-capita figures are not publicly disclosed in the source data, though an FY27 Adopted Budget and a 2024 Final Audit are referenced as available documents. The customer base is the captive set of city residents, in-jurisdiction businesses, and visitors — there is no ability or need to "acquire" customers, and churn risk is structurally near zero except through out-migration.

Name

City of Muskogee

Legal name

City of Muskogee

Website

https://www.muskogeeonline.org

Company type

Public

Founded year

1898

Operating status

Operating

Headcount range

51–100 employees

Short description

The City of Muskogee is the municipal government of Muskogee, Oklahoma, delivering public safety, utilities, permitting, parks, and civic services to city residents, local businesses, and visitors under statutory authority of the State of Oklahoma.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Water, Sewage and Other Systems (2213), Water Supply and Irrigation Systems (221310), Utilities (221)

SIC

Water Supply (4941), Sanitary Services (4950)

akta.pro primary industry

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

akta.pro secondary industries

Water Supply & Wastewater Utilities Administration (BPAIACAG), Municipal Wastewater Collection (Sewer Networks) (BPALAMAA), Environmental Public Health (Food Safety, Water Quality, Sanitation) (BPAIAJAE)

Keywords

• Municipal government services
• Public utility services
• Public safety services
• Parks and recreation
• Building permitting services

Headquarters

HQ city

Muskogee

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Distribution channels5 records

Marketing channels6 records

Core offering

The City of Muskogee is a municipal government entity that delivers essential public services to residents and businesses within its jurisdiction in Muskogee, Oklahoma. Core offerings include water and wastewater utilities, sanitation and recycling, police and fire protection, emergency management, parks and recreation facilities, municipal court, animal control, building inspections and permits, business licensing, and civic administration. The City also operates MCTV-14 public access television, the See/Click/Fix citizen reporting platform, and digital portals for water billing and usage monitoring.

Product overview

The City of Muskogee operates a citizen-facing digital services platform offering government information, utilities management, and civic engagement tools. The core digital offerings include MCTV-14 (municipal television programming), the See/Click/Fix reporting system for problem submission, My Water Bill for utility payments, and Water Usage Monitoring for consumption tracking. These services are built on the Revize government website platform and integrate with third-party providers for payment processing (Paymentus) and water monitoring (Aquahawk). The city provides various online portals for residents to access government services, pay utilities, and interact with municipal departments.

Differentiator

Problem solved

Functional benefit

Products and services

• Water Services Municipal water utility providing water supply, water billing, account management, and start/stop water service for residents and businesses within Muskogee city limits.
• Sanitation Services Solid waste collection and disposal services provided by the Public Works department to households and businesses within the city.
• Recycling Services Curbside recycling collection and recycling drop-off services for Muskogee residents.
• Police Services Law enforcement, patrol, criminal investigation, and community policing services delivered by the City of Muskogee Police Department.
• Fire Services Fire suppression, fire prevention, and emergency medical response services delivered by the City of Muskogee Fire Department.
• Emergency Management Emergency preparedness, disaster response coordination, storm shelter registration, and severe weather education services for city residents.
• Parks & Recreation Operation and maintenance of city parks, sports complexes (including Love-Hatbox Sports Complex), recreation centers, and community programming for residents and visitors.
• Municipal Court Adjudication of city ordinance violations, traffic citations, fine and ticket payment processing, and warrant search services.
• Animal Control Animal control services including response to stray animals, animal bite investigations, and enforcement of city animal ordinances.
• Building Permits & Inspections Building permit application processing, contractor license registration, plan review, and required building inspections for construction projects within the city.
• Business Licenses Issuance of business licenses and occupational licenses required to operate commercial enterprises within Muskogee city limits.
• Muskogee-Davis Regional Airport Operation of the Muskogee-Davis Regional Airport, providing aviation facilities and services for travelers, businesses, and aircraft operators.
• Greenhill Cemetery Operation and maintenance of Greenhill Cemetery, providing burial services and grounds maintenance for the community.
• MCTV-14 Television Channel Municipal public access television channel broadcasting city council meetings, government content, and community programming to Muskogee residents.
• See/Click/Fix Citizen Reporting Online and mobile-based platform enabling residents to report non-emergency problems and city service issues for resolution by relevant city departments.
• My Water Bill (Online Water Bill Payment) Online portal enabling residents to view water account status and pay water bills electronically via the Paymentus payment processing platform.
• Water Usage Monitoring Online water usage monitoring service integrated with AquaHawk, allowing residents to track and monitor their water consumption in real time.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature3 records

Partnerships

Six partnerships are on record, tiered core.

• Muskogee Chamber of CommercecoreStrategic or Co-development PartnerPartnership supporting local business development, economic growth, and workforce initiatives. City website links to Chamber resources for business community.
• Main Street MuskogeecoreStrategic or Co-development PartnerHistoric preservation and downtown revitalization organization working with city on community development initiatives.
• Port of MuskogeecoreStrategic or Co-development PartnerMunicipal port facility providing transportation and logistics infrastructure, linked as key economic development asset.
• Paymentus CorporationcoreTechnology or IntegrationThird-party payment processing platform enabling online water bill payments through secure digital portal.
• AquaHawkcoreTechnology or IntegrationWater usage monitoring technology platform providing residents real-time water consumption tracking and alerts.
• Oklahoma State GovernmentcoreStrategic or Co-development PartnerState-level government partnership for voter registration, elections, and regulatory oversight functions.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Market position

Competitive moat4 records

Key highlights6 records

Customer concentration

• Xx.com/CityofMuskogee
• Facebookfacebook.com/MyMuskogee
• Instagraminstagram.com/muskogeemedia

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of Muskogee