T2C

What T2C does

T2C (Régie T2C, EPIC) is the public transport authority serving the Clermont-Ferrand metropolitan area in France, operating under the authority of the SMTC-AC (Syndicat Mixte des Transports en Commun de l'agglomération clermontoise). Established as a semi-autonomous public entity in the EPIC (Établissement Public à Caractère Industriel et Commercial) legal form, with tramway operations launched in 2006, T2C operates across 23 communes with three tramway lines (A, B, C — including two tram-bus BRT lines), more than 50 bus lines (essential, proximity, school, regional, and on-demand), and complementary mobility services including C.vélo bike-sharing (80 stations), Park & Ride facilities, and the Moovicitě on-demand platform operated via Via Mobility.

The core technology stack comprises tramway and tram-bus vehicles, automated ticket validators, real-time passenger information systems, multi-channel ticketing infrastructure (Carte Oûra smartcard, Billet Sans Contact disposable contactless tickets, contactless open payment accepting CB/Visa/Mastercard/Apple Pay/Google Pay/Samsung Pay, SMS ticketing via 93001, QR-code validation via the Clermoov app), and integrated journey planning across modes. Recent digital consolidation has moved ticketing onto the T2C mobile app and Clermoov multi-modal platform following the discontinuation of the NéMO application in mid-2026.

Revenue is generated through farebox sales across single tickets (€1.60–€2.00), duration-based passes (24h/48h/72h, group and solo tiers), monthly and annual subscriptions (general public, under-26, employer-sponsored PdME, Solid'Air income-tiered), event/congress bulk tickets, fines processing, and cross-network commission on TUT tickets. Operating under a public service delegation framework with fares set by SMTC-AC, T2C's segments include individual commuters, students, employer PdME participants, persons with reduced mobility, tourists (Vulcania, Chaîne des Puys, Pass Thermal spa patients), and event attendees. All T2C services are free on weekends (Saturday and Sunday), a distinctive policy in French regional transit.

Name

T2C

Legal name

Régie T2C, EPIC

Website

https://t2c.fr

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

1–10 employees

Short description

T2C is a French public transport authority (Régie EPIC) operating tram and bus networks across 23 communes in the Clermont-Ferrand metropolitan area, under the governance of the SMTC-AC. It serves daily commuters, students, employers, tourists, and PRM passengers via multi-modal ticketing including contactless open payment and digital apps.

Ownership category

akta.pro rank

Headquarters

HQ city

Clermont-ferrand

HQ country

France

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Single journey tickets: Single journey tickets sold via Billet Sans Contact (BSC), SMS, Clermoov app, bank card open payment, and onboard buses. Valid for 1h10 with unlimited transfers.
2. Time-based tickets (24h, 48h, 72h): Solo and group (Tribu 4-10 people, Groupe 11-35 people) duration-based tickets. Group tickets for events and festivals.
3. Monthly and annual subscriptions: Monthly and annual subscriptions for general public, under-26s, professional (employer PdME programs), and Solid'Air income-based discounted tiers. Includes combined TER+T2C rail integration subscriptions.
4. Event and congress tickets: Special event transport tickets sold in bulk to congress and event organizers on BSC support.
5. Penalty and fine processing: Processing fees for transport rule violations ( Procès-Verbal / fines) collected via e-boutique.
6. Cross-network ticket sales (TUT): T2C commercializes tickets for the Thiers urban network (TUT) at the Espace T2C, generating commission-based revenue.

Pricing tiers

Go-to-market motion1 record

Distribution channels10 records

Marketing channels7 records

Core offering

T2C operates the public transport network of the Clermont-Ferrand metropolitan area across 23 communes, running 3 tramway lines (A, B, C) and more than 50 bus lines (E1–E7, P30–P84, S10–S15, school, regional, and on-demand lines). It sells fares through an omnichannel network including the Oüra contactless card, Billet Sans Contact tickets, mobile apps, SMS, e-boutique, and bank-card open payment, and operates on-demand Transport Sur Réservation (TSR) and Moovicité services for underserved areas and people with reduced mobility.

Product overview

T2C operates the public transportation network of the Clermont-Ferrand metropolitan area (23 communes), offering a multi-modal mobility ecosystem centered on tramway lines A, B, C and extensive bus services. The core product portfolio includes physical ticketing (Carte Oùra contactless smart card, Billet Sans Contact), digital channels (T2C mobile app, e-boutique online store, Clermoov multimodal app), open payment via contactless bank cards, and SMS ticketing. On-demand transport services (Transport Sur Réservation) and the PMR-specialized Moovicité service complement fixed-route operations. Supporting services include C.vélo bike sharing, P+R parkings, accessibility features, lost and found (TROOV), and seasonal tourism shuttles (Navette des Volcans). Free weekend travel and solidarity-based pricing support accessibility.

Differentiator

Problem solved

Functional benefit

Brands

• Moovicité: On-demand transport service (Transport Sur Réservation) for the general public and persons with reduced mobility (PMR) in the Clermont-Ferrand metropolitan area
• Navette des Volcans

Products and services

• T2C Mobile Application Official T2C mobile app (iOS/Android) for itinerary search, real-time traffic information, and ticket management on the Clermont-Ferrand public transport network.
• E-boutique (Online Store) 24/7 online platform for purchasing and recharging Oüra cards, managing subscriptions, and paying fines, available at eboutique.smtc-clermont.fr.
• Transport Sur Réservation (TSR) On-demand transport service operating between T2C stops, including dedicated PMR service (Moovicité) and evening/Sunday services for areas underserved by regular lines.
• Moovicité Specialized on-demand transport for persons with reduced mobility (80%+ disability certification). Door-to-door service on the T2C network area, accessible via phone, web, and Moovicité app.
• C.vélo Public bike-sharing service with 80 stations across the Clermont-Ferrand network, available 24/7, 365 days/year, with occasional and subscription plans.
• Clermoov Multi-modal mobility app combining T2C tickets, route planning, real-time info, and C.vélo bike access, with CO2 impact tracking for each journey option.
• Parkings-relais (P+R) Park-and-ride facilities adjacent to tram stations encouraging multi-modal journeys by car and public transport; free parking on weekends.
• Carte Oüra Contactless smart card for loading T2C transport tickets, available in nominative and anonymous versions, valid for 8 years.
• Billet Sans Contact (BSC) Disposable contactless ticket for single or multi-journey tickets, rechargeable and valid for 33 months.
• Open Payment (Bank Card) Contactless payment system allowing passengers to pay for single journeys using contactless bank cards (CB, Visa, Mastercard) or NFC mobile wallets (Apple Pay, Google Pay, Samsung Pay, Lyf Pay, Pay Lib) on validators, with multi-traveler grouping up to 5 persons per card.
• SMS Ticketing Single-journey tickets purchased by sending TICKET to 93001, with the ticket delivered as an SMS containing a validation code (valid 1h10).
• Navette des Volcans Seasonal shuttle service connecting Clermont-Ferrand to Vulcania and the Chaîne des Puys volcanic region, operating during school holidays and summer.
• Pass Thermal Special 21-day unlimited travel pass for spa guests visiting Thermes de Royat, sold at the Royat-Chamalières tourist office for €25.
• Réseau TUT (Cross-distribution) Cross-distribution of TUT (Thiers urban network) tickets at the Espace T2C under a partnership with SMTUT, enabling Thiers day tickets, monthly and annual passes (standard and reduced rates) at T2C outlets.
• Allo T2C Telephone information and assistance service for passengers, available Monday to Friday 8:30–17:30.
• Lost and Found Service (TROOV) Online platform for recovering lost items found on the T2C network, with all non-perishable items catalogued in the TROOV database.

Quantifiable outcome

• Free weekend travel increases ridership and reduces car usage in the metropolitan area
• +2 more outcomes

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

Feature5 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• Moovicité (operated by Via Mobility)coreStrategic or Co-development PartnerMoovicité operates the on-demand Transport Sur Réservation (TSR) service for T2C, covering both general public (daytime, evening, Sunday TSR) and PMR-accessible door-to-door transport. The platform is accessible via phone, web, and the Moovicité app. TSR PMR is reserved for persons with 80%+ disability certification.
• SNCF Voyageurs (TER Auvergne-Rhône-Alpes)coreStrategic or Co-development PartnerJoint ticketing partnership offering combined TER+T2C monthly and annual subscriptions. Tickets are sold via T2C card Oùra, on Oura.com, and at Clermont-Ferrand train station. Enables seamless rail-bus multimodal journeys.
• C.vélo (Vélocity network)coreStrategic or Co-development PartnerC.vélo is the public bike-sharing service for Clermont-Ferrand with 80 stations and 250 parking spaces (C.Boxvélo). Integrated into the Clermoov multi-modal app for combined transport planning. Bicycles available 24/7, 365 days/year.
• Région Auvergne-Rhône-AlpescoreOthersRegional council co-finances the Vulcania–Chaîne des Puys tourist shuttle (Navette des Volcans), enabling sustainable tourist mobility to major regional attractions.
• Riom Limagne et VolcansminorOthersLocal intermunicipal authority co-financing the Vulcania–Chaîne des Puys tourist shuttle.
• Office de Tourisme de Royat-ChamalièresminorChannel Partner/ Reseller/ DistributorExclusive point of sale for the Pass Thermal (€25, 21-day multi-service transport pass for spa patients), distributed at the Royat-Chamalières tourist office.
• OVH SASminorOthersOVH SAS provides web hosting services for the T2C website (www.t2c.fr). OVH is a French cloud infrastructure company.
• SMTUT (Syndicat Mixte des Transports Urbains du Bassin de Thiers)minorStrategic or Co-development PartnerCross-distribution agreement enabling T2C to sell TUT (Thiers urban network) tickets at the Espace T2C. Passengers can purchase TUT day tickets, monthly and annual passes (standard and reduced rates) at T2C outlets.
• CDAPH / MDPH 63 (Maison Départementale des Personnes Handicapées du Puy-de-Dôme)minorOthersMDPH 63 issues disability cards (invalidity ≥80%) required for enrollment in the Moovicité PMR transport service. Coordinates with T2C for accessible transport certification.
• Banks and Payment Operators (CB, Visa, Mastercard, Apple Pay, Google Pay, Samsung Pay)coreTechnology or IntegrationOpen payment integration allowing contactless bank cards and mobile payment solutions to function as valid T2C transport tickets. Supports CB, Mastercard, Visa, Apple Pay, Google Pay, Samsung Pay, Lyf Pay, and Pay Lib.

Scale indicators2 records

Recent moves9 records

Expansion highlights5 records

Direct peers

• Transports Bordeaux Métropole (TBM): TBM operates the Bordeaux metropolitan tram and bus network across 28 communes. Closest functional analogue to T2C in network structure (tram + bus), mid-sized metropolitan footprint, and French EPIC/DSP-style governance.
• TAN Nantes: TAN operates Nantes metropolitan transit (tram + bus + Navibus), managed by Semitan. Comparable French urban transit network with similar tram-plus-bus multi-modal structure to T2C.
• CTS Strasbourg: CTS (Compagnie des Transports Strasbourgeois) operates Strasbourg's tram and bus network with an integrated tram-plus-bus multi-modal service model closely comparable to T2C's operational structure.
• Tisséo Toulouse: Tisséo operates Toulouse's metropolitan transit network (metro, tram, bus) via Régie Tisséo Voyageurs. Same EPIC governance structure as T2C and a comparable multi-modal urban transit mandate.
• TCL Lyon: TCL (Transports en Commun Lyonnais) operates the Lyon metropolitan tram, metro, and bus network via Sytral. Comparable French urban transit operator with similar multi-modal ticketing and subscription model, though materially larger than T2C.
• STAR Rennes: STAR operates the Rennes metropolitan bus and metro network (via Keolis under DSP), serving a comparable mid-sized French urban population. Closely comparable French urban transit authority with similar multi-modal mandate.

Broad incumbents

• RATP: RATP operates the Paris metropolitan transit network (and via RATP Dev, networks internationally). Comparable as a French Régie/EPIC operator though materially larger than T2C; offers overlapping capabilities in urban transit, accessibility, and ticketing systems.
• Kéolis: Kéolis is a global public transit operator (SNCF subsidiary) running multiple French and international urban transit networks on DSP contracts. Overlaps with T2C in transit operations, mobile ticketing, and multi-modal integration but does not specialize in any single mid-sized network like T2C does in Clermont-Ferrand.
• Transdev: Transdev is a global public transit operator running multiple French and international urban transit networks. Directly comparable in transit operations and on-demand mobility — Via Mobility, a Transdev subsidiary, operates T2C's Moovicité service.

Others

• SNCF Voyageurs (TER Auvergne-Rhône-Alpes): SNCF Voyageurs operates regional rail including TER Auvergne-Rhône-Alpes and is T2C's strategic partner for combined TER+T2C monthly and annual subscriptions. Ecosystem partner rather than direct competitor; comparable in multimodal mobility provision.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/t2c-clermont
• Xx.com/smtc_t2c

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about T2C