House of Neighborly Service

What House of Neighborly Service does

House of Neighborly Service (HNS) is a Christian-based 501(c)(3) nonprofit organization founded in 1961 by the Loveland Council of Churches and headquartered at 1511 East 11th Street, Suite 100, Loveland, Colorado. The organization provides basic-need stabilization services—including food assistance, clothing, utility bill help, crisis prevention, family homelessness support, and early childhood education through the Parents As Teachers program—to individuals and families in Loveland and Berthoud, Colorado facing poverty or situational crises. HNS operates two physical Life Centers following a nationally recognized bundled-services model that co-locates approximately 20 partner agencies (social services, healthcare, faith-based ministries, and government benefit programs) under one roof to eliminate transportation and scheduling barriers for clients.

The organization's service portfolio consists of four core programs (Food/Clothing/Crisis Prevention, Family Day Center, Parents As Teachers, and Guiding Connections for adult homeless services) plus the Treasure Exchange thrift store, which generates retail revenue from donated goods. All client services are provided free of charge to eligible residents; the thrift store is the only paid consumer-facing operation. Technology infrastructure is minimal and consists of a Firespring-hosted website, Constant Contact email newsletters, and standard social media channels (Instagram, LinkedIn, Facebook). There is no proprietary technology platform, mobile application, or API offering.

HNS is governed by a Board of Directors and led by Executive Director Cherri Houle, with a senior team of approximately ten program managers. The organization is funded by community donations, fundraising events (including the 65th Gala "Rooted in Community" and Hope Blooms fashion show), grants, in-kind contributions, and thrift store proceeds. In 2025, HNS helped 6,317 people, delivered 76,679 services, logged 17,565 volunteer hours, and provided 354,565 meals through grocery provision. The organization has received the 2026 BBB Torch Award for Ethics, the 2025 Candid Platinum Seal of Transparency, Charity Navigator listing, and BBB Accredited Charity status.

Name

House of Neighborly Service

Legal name

House of Neighborly Service

Website

https://honservice.org

Company type

Private

Founded year

1961

Operating status

Operating

Headcount range

11–50 employees

Short description

House of Neighborly Service is a Christian-based 501(c)(3) nonprofit founded in 1961 that provides free food, clothing, utility, and crisis-prevention services to individuals and families in Loveland and Berthoud, Colorado through two co-located Life Centers and the Treasure Exchange thrift store.

Ownership category

akta.pro rank

Product category

Human Services Nonprofit

NAICS

Community Housing Services (62422), Temporary Shelters (624221)

SIC

Services-Social Services (8300)

akta.pro primary industry

Community Centers & Neighborhood Support Services (BPAGAEAL)

Keywords

• Social services nonprofit
• Food assistance programs
• Crisis prevention services
• Family support programs
• Community thrift retail

Headquarters

HQ city

Loveland

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Others, Marketing or Sales, Supply Chain

Revenue model

1. Donations and Fundraising: HNS operates as a 501(c)(3) nonprofit organization that relies on community donations, fundraising events, and charitable contributions to fund its programs and services.
2. Thrift Store (Treasure Exchange): The Treasure Exchange thrift store generates revenue through retail sales of donated clothing and goods. Proceeds support HNS basic need programs.
3. Thrift Store Donations: Community members donate clothing and household items which are sold at Treasure Exchange or provided directly to clients.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

House of Neighborly Service is a Christian-based 501(c)(3) nonprofit organization that delivers basic need social services (food assistance, clothing, utility bill help, crisis prevention) to individuals and families facing financial hardship or situational crisis. Services are delivered through Life Centers in Loveland and Berthoud, Colorado, where multiple partner agencies are co-located. The organization also runs the Treasure Exchange thrift store, with proceeds funding HNS programs.

Product overview

House of Neighborly Service is a Christian-based nonprofit organization established in 1961 that operates as a unified suite of social service programs rather than a technology product platform. The organization offers multiple interconnected programs including Food/Clothing/Crisis Prevention services, Family Day Center, Parents As Teachers home visitation, Guiding Connections for adults experiencing homelessness, and operates Treasure Exchange Thrift Store as a revenue-generating retail operation. The Life Centers in Loveland and Berthoud serve as physical hubs where these programs are co-located with partner agencies to provide bundled services. The organization does not offer a software product or technology platform.

Differentiator

Problem solved

Functional benefit

Brands

• Life Centers: Multi-agency collaborative facilities that co-locate social services to better serve community members facing poverty or crisis.
• Treasure Exchange
• Family Day Center
• Parents As Teachers
• Guiding Connections

Products and services

• Food, Clothing, and Crisis Prevention Emergency assistance program providing pre-packed food baskets, clothing, utility bill assistance, prescription and gas vouchers for individuals and families experiencing financial hardship in Loveland and Berthoud, Colorado.
• Family Day Center Day center services for families experiencing homelessness, providing support services and resources for stabilization, serving families with children 18 and younger.
• Parents As Teachers Home visitation program providing support, resources, and education for families with children prenatal to 5 years of age, available at both Loveland and Berthoud locations.
• Guiding Connections Program assisting adults experiencing homelessness, providing case management and resource navigation. Available by appointment.
• Treasure Exchange Thrift Store Public thrift store offering new or gently-used clothing, shoes, jewelry, handbags, and more. Proceeds support HNS basic need programs. Hours: Monday-Wednesday 9am-4pm, Thursdays 9am-6pm at 1511 E. 11th Street, Loveland.
• Life Centers Integrated service hubs in Loveland and Berthoud following a nationally recognized bundled-services model where multiple social service agencies co-locate to provide comprehensive support, eliminating transportation barriers and scheduling conflicts for those seeking help.

Named customers3 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

25 partnerships are on record, tiered core and minor.

• Birthline of LovelandcoreOthersPartner agency operating at the Loveland Life Center providing services to HNS clients.
• Catholic Charities Adult ProgramcoreOthersPartner providing adult services at the Loveland Life Center location.
• Department of Human Services - Child, Youth and Family DivisioncoreOthersPartner agency at Loveland Life Center for child and family services. Note: This is not the benefits office.
• Kingdom Way MinistriesminorOthersMinistry partner at Loveland Life Center.
• Little WillowsminorOthersPartner organization at Loveland Life Center.
• Nightlight Christian AdoptionminorOthersPartner organization at Loveland Life Center.
• One More ColoradominorOthersPartner organization at Loveland Life Center.
• Safe Families for Children AllianceminorOthersPartner organization at Loveland Life Center focused on family support.
• SOZO Freedom Steps Ministry, LLCminorOthersMinistry partner at Loveland Life Center.
• St. Matthews Medical CliniccoreOthersMedical clinic partner at Loveland Life Center providing healthcare access.
• This Restored HeartminorOthersPartner organization at Loveland Life Center.
• Volunteer Income Tax AssistanceminorOthersFree tax preparation services offered at Loveland Life Center through VITA program.
• Food Bank for Larimer CountycoreOthersMajor food assistance partner at Berthoud Life Center providing food pantry and mobile food pantry services.
• BridgePoint CounselingcoreOthersCounseling services partner at Berthoud Life Center.
• SNAP Outreach AssistancecoreOthersSNAP (food assistance) enrollment assistance at Berthoud Life Center.
• Parents As TeacherscoreOthersEarly childhood education and family support program offered at both Loveland and Berthoud locations.
• Disabled Resource ServicesminorOthersResource services for individuals with disabilities at Berthoud Life Center.
• Office on Aging (Larimer County)minorOthersSenior services partner at Berthoud Life Center.
• Berthoud Lions ClubminorOthersService organization partner at Berthoud Life Center.
• Grace Place (Host Location)coreOthersChurch hosting the Berthoud Life Center location at 375 Meadowlark Drive.
• HNS Family NavigatorscoreOthersInternal HNS program helping clients navigate services at Life Centers.
• Food Bank Mobile Food PantryminorOthersMobile food distribution service at Berthoud Life Center.
• Health District of Northern ColoradominorOthersMobile health services partner at Loveland Life Center (1st Thursday of month).
• Business PartnershipscoreOthersCorporate partners who support HNS through donations, sponsorships, and volunteer programs.
• Church PartnershipscoreOthersChurch partners who collaborate with HNS, originally founded by Loveland Council of Churches in 1961.

Scale indicators6 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Salvation Army of Loveland: Salvation Army of Loveland delivers faith-rooted emergency assistance (food, clothing, utility help, holiday programs) to the same Larimer County population as HNS, with comparable faith-based identity and bundled basic-need service model.
• Catholic Charities of Northern Colorado: Catholic Charities of Northern Colorado provides emergency assistance, food, housing, and case management across Larimer and Weld counties, overlapping directly with HNS's service mix and Loveland footprint; HNS even lists it as a Life Center partner.
• Love In the Name of Christ (Love INC) of Loveland: Love INC is a nationwide network of faith-based community-service clearinghouses that mobilize church volunteers to provide material assistance; Loveland-area affiliates overlap with HNS's church-rooted, volunteer-driven model.
• Food Bank for Larimer County: Food Bank for Larimer County distributes food via pantries and mobile pantries throughout the same Northern Colorado service area as HNS, including operating inside HNS's Berthoud Life Center; both target food-insecure households through overlapping channels.
• Community Action Partnership of Larimer County: Community Action Partnership of Larimer County administers anti-poverty programs (LIHEAP utility assistance, food, case management) for the same target population as HNS, with a comparable bundled-services approach and federal funding backbone.

Broad incumbents

• Goodwill of Colorado: Goodwill of Colorado operates a statewide thrift/retail network whose proceeds fund workforce development and community programs; comparable to HNS's Treasure Exchange business model but at much larger scale and broader geographic reach.

Emerging players

• Thompson Valley Preschool / Early Childhood Council partners: Local early childhood and family-support providers in Larimer County, including Parents As Teachers affiliates, share HNS's early-childhood and family-stabilization use cases, though they typically focus on narrower program mandates.

Regional players

• Habitat for Humanity of Loveland: Habitat for Humanity of Loveland addresses housing stability for low-income households in the same Northern Colorado market; overlaps with HNS's family homelessness and crisis prevention mission along a complementary (housing) dimension.

Others

• Larimer County Department of Human Services: Larimer County DHS is the public-sector counterpart delivering child welfare, food assistance, and emergency aid; HNS explicitly partners with DHS's Child, Youth and Family Division, and DHS serves an overlapping client base via different funding mechanisms.
• United Way of Larimer County: United Way of Larimer County funds and coordinates a network of local human-services nonprofits including HNS, making it an ecosystem partner/convener in the same service area rather than a direct competitor; comparable as a comparable-scale regional nonprofit coordinating body.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/HouseOfNeighborlyService/?ref=ts+
• LinkedInlinkedin.com/company/house-of-neighborly-service
• Instagraminstagram.com/honservice

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles18 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about House of Neighborly Service