KTO PARTNERS

What KTO PARTNERS does

KTO Partners (KTO파트너스 주식회사) is a privately held Korean corporation founded in 2019 as a wholly owned subsidiary of the Korea Tourism Organization (KTO, 한국관광공사), a government-affiliated public institution. Headquartered in Wonju Innovation City, Gangwon-do, the company operates as a contracted service provider to KTO, government agencies, local governments, and other public institutions. Business registration number 420-86-01153; principal contact [email protected].

The company's service portfolio is organized into four business lines: (1) tourism information and consultation services, including operation of tourist info centers, the Incheon International Airport tourist information desk, and medical tourism consultation; (2) tourism exhibition facility management and operations, including HiKR Seoul Center cultural experience exhibitions and the Cheongwadae Sarangchae exhibition hall at the former presidential compound; (3) building and tourism facility management of KTO-owned properties, covering cleaning, security, landscaping, pest control, and parking; and (4) commissioned facility management and security services for government agencies and public institutions. Physical service locations span Seoul, Incheon, Wonju, Haenam, Jeju, and - per 2026 hiring postings - Osiano Tourism Complex, with multilingual staffing in English, Chinese, Japanese, and Russian.

KTO Partners operates on a B2G contract-based revenue model, executing multi-year commissioned service agreements with no publicly disclosed pricing. Revenue stream is single-channel: government/public-sector contracts, with the parent KTO as the anchor principal. The company holds ISO 45001 Occupational Health and Safety Management certification, an Eco-Friendly Cleaning certification (2022), and a 2024 Risk Assessment Recognition, and was the first public-institution subsidiary in Gangwon Province to receive the Model Taxpayer designation. Leadership has transitioned from Jeon Hyo-sik to Jeong Jin-su to the current representative director Kim Man-jin. The company has no disclosed external investors, no public listing, and no external funding rounds.

Name

KTO PARTNERS

Legal name

KTO파트너스 주식회사

Website

https://ktopartners.com

Company type

Private

Founded year

2019

Operating status

Operating

Short description

KTO Partners (KTO파트너스) is a Korean-government-owned subsidiary of Korea Tourism Organization providing professional tourism guidance, exhibition facility management, building maintenance, and multilingual visitor services across 5+ regions in South Korea under multi-year public-sector commission contracts.

Ownership category

akta.pro rank

Headquarters

HQ city

Wonju

HQ country

South Korea

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Government Contract Services: Revenue generated from commissioned services provided to government agencies, public institutions, and the Korea Tourism Organization for tourism guidance, facility management, and exhibition operations.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels1 record

Core offering

KTO Partners is a government-affiliated tourism service company that delivers multilingual tourism information and guidance to domestic and international visitors, manages and operates tourism exhibition facilities such as HiKR Seoul Center and Cheongwadae Sarangchae, and provides building and facility management (cleaning, security, landscaping, pest control, parking) for Korea Tourism Organization-owned properties. The company also secures and executes commissioned service contracts from government agencies, local governments, and public institutions.

Product overview

KTO PARTNERS is a tourism service partner company that provides a comprehensive suite of facility management and tourism services. The portfolio consists of four core business areas: (1) Tourism Guidance & Consultation Services offering tourism information, Incheon Airport information desks, and medical tourism services; (2) Tourism Exhibition Facility Management operating HiKR centers and Cheongwadae Sarangchae; (3) Building & Tourism Facility Management providing cleaning, security, landscaping, and parking services; and (4) Government-Entrusted Projects for various public institutions. The company operates service locations nationwide including HiKR Seoul Center, Incheon Airport information desks, medical tourism centers, and golf course facilities, all managed on behalf of the Korea Tourism Organization.

Differentiator

Problem solved

Functional benefit

Products and services

• Tourism Guidance and Consultation Services (관광안내·상담 전문서비스) Provides multilingual tourism information and guidance services for domestic and foreign tourists at tourism information centers, the Incheon International Airport tourist information desk, and medical tourism consultation services. Includes B2B support for member institutions through meetings and external promotion, and B2C foreign patient medical institution and agency information.

Quantifiable outcome

• ISO 45001 (Safety and Health Management System) Certification
• +1 more outcomes

Named customers6 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered minor and core.

• Hoengseong Cultural Tourism Foundation (횡성문화관광재단)minorStrategic or Co-development Partner · 24 June 2026MOU signed to improve regional tourism service quality. Partnership aims to enhance tourism services in Hoengseong area through collaborative efforts between KTO Partners and the foundation.
• KOWORKS Yeongwol (코웍스 영월사업장/KOICA Yeongwol Global Talent Education Center)minorStrategic or Co-development Partner · 1 January 2023KTO Partners facility staff visited KOWORKS Yeongwol as part of MOU exchange program to benchmark facility management practices and compare operations with similar public institution subsidiaries.
• GKLWITH Gangnam (세븐럭카지노 강남)minorStrategic or Co-development Partner · 1 January 2023KTO Partners cleaning staff visited GKLWITH Gangnam as part of MOU exchange program to benchmark cleaning service quality and safety management practices.
• Gangwon Worker Health Center (강원근로자건강센터)coreStrategic or Co-development Partner · 23 December 2021MOU signed for employee health promotion program support, including health counseling, cardiovascular and musculoskeletal disease management, and workplace environment management for facility management, security, and guidance staff.
• Korea Tourism Organization (한국관광공사)coreStrategic or Co-development Partner · 1 January 2019KTO Partners is a subsidiary of the Korea Tourism Organization (KTO), established in 2019. The company operates commissioned tourism facility management and visitor services on behalf of KTO, including HiKR centers, Cheongwadae Salangchae, Incheon Airport tourist information centers, and various tourism facilities nationwide.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Modetour Network: Modetour is another major Korean travel agency operating across inbound and outbound tourism services. Like KTO Partners, Modetour serves the Korean tourism demand pool, with KTO Partners operating on the government-commissioned visitor-services and facility-management side while Modetour operates on the retail travel agency side.
• Hanatour Service: Hanatour Service is one of South Korea's largest travel agencies serving the inbound and outbound Korean tourism market. Both Hanatour and KTO Partners serve the Korean tourism ecosystem, with KTO Partners focused on government-commissioned visitor services and facility management while Hanatour focuses on packaged travel — making them the closest direct comparator within Korea's tourism services landscape.

Broad incumbents

• Viator (Tripadvisor): Viator, a Tripadvisor company, is a large global tours and experiences marketplace serving international tourists at destinations worldwide. It addresses the same end customer (international travelers to Korea) as KTO Partners but through a broader online platform model rather than physical visitor services.
• LG CNS: LG CNS is a major Korean IT services and facility management company providing outsourced building management, security, and operations services to enterprise and government clients. Both LG CNS and KTO Partners operate in Korean facility management services, but LG CNS serves a much broader client base and includes IT services as a core offering.
• Sodexo Korea: Sodexo is a global facility management and food services company operating in Korea with on-site services for cleaning, maintenance, and workplace management. Both Sodexo and KTO Partners deliver facility management services, but Sodexo serves a global commercial client base while KTO Partners is focused on Korean tourism/government facilities.

Emerging players

• Klook: Klook is a global online platform for travel activities, tours, and visitor services across Asia. KTO Partners and Klook both serve inbound tourists at Korean destinations and attractions, but KTO Partners operates physical info desks and facility management while Klook operates a digital marketplace — making Klook an adjacent rather than directly competing peer.
• GetYourGuide: GetYourGuide is a global tours and activities booking platform headquartered in Europe. It addresses international visitor demand for tours and experiences at destinations including Korea — comparable end customer (international tourists) but different business model (online marketplace vs. physical visitor services).
• Hansol PNS: Hansol PNS is a Korean outsourcing and facility services company providing building management, security, and visitor services to enterprise clients. Comparable to KTO Partners' facility management and visitor-services offering, but Hansol PNS serves private-sector clients while KTO Partners is government-commissioned.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about KTO PARTNERS