CARRADORI

What CARRADORI does

CARRADORI S.r.l. is a privately held Italian technical-services company headquartered in Pistoia, founded in 1978 and reorganized as a limited liability company in 1996. It operates three branded divisions: Carradori Servizi Tecnici (authorized technical assistance for professional and industrial household appliances), Carradori Medical Services (maintenance, repair, and regulatory safety verification of electromedical equipment for healthcare facilities, RSA, dental laboratories, and pharmaceutical companies), and Carradori Commercial (distribution of medical equipment, accessories, consumables, and economic goods, including via the MePA public-procurement channel). The firm holds exclusive Miele service-partner status for the Tuscany region and is certified to ISO 9001, ISO 13485, ISO 45001, and F-GAS standards, enabling it to perform certified electrical safety verifications per CEI EN 62-353, EN 60601, and EN 61010.

The business is delivered through a team of approximately 25 specialized technicians across three locations in Pistoia, Empoli, and Monsummano Terme, covering all provinces of Tuscany. Revenue is generated from three streams: professional-services fees for installation, preventive maintenance, repair, and certified safety verification; hardware sales of electromedical devices, consumables, and spare parts; and direct consumer appliance service for private households. The firm sells through enterprise field sales to public and private healthcare, through MePA for public-administration procurement, and through web-based ticketing portals (carradori.it and carradori.info). Distribution channels are exclusively regional (Tuscany), with no disclosed international operations.

Carradori's customer base is concentrated in Italian healthcare and adjacent verticals, with named segments including public hospitals (Ospedali), private clinics (Case di Cura), residential care homes (RSA), dental/health laboratories, and the pharmaceutical industry. Service economics are anchored in certified documentation and recurring maintenance contracts rather than transactional volume, with pricing not publicly disclosed. The firm shows no evidence of external institutional investment, M&A activity, or venture funding; it appears to be founder/management-owned with €78,000 share capital and has been in continuous operation for over 40 years.

Name

CARRADORI

Legal name

CARRADORI S.r.l.

Website

https://carradori.it

Company type

Private

Founded year

1978

Operating status

Operating

Headcount range

11–50 employees

Short description

CARRADORI S.r.l. is a privately held Italian technical-services firm founded in 1978, headquartered in Pistoia, providing authorized repair, preventive maintenance, and certified safety verification for professional appliances and electromedical equipment across healthcare, pharmaceutical, and consumer segments in Tuscany.

Ownership category

akta.pro rank

Headquarters

HQ city

Pistoia

HQ country

Italy

HQ region

Europe

Offices4 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Supply Chain, Infrastructure, Marketing or Sales

Revenue model

1. Technical Services and Maintenance: Core business providing installation, maintenance, and repair services for professional household appliances and electromedical equipment, with authorized service partnerships for major international brands.
2. Medical and Economic Goods Distribution: Distribution of electromedical equipment, accessories, consumables, and economic goods to healthcare facilities (public and private), residential care homes, and private customers. Includes pre-sales, technical-formative assistance, and post-sales technical-commercial support.
3. Professional Spare Parts Sales: Sale of professional spare parts for industrial and professional household appliances, with photo submission and specifications-based ordering.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels2 records

Core offering

CARRADORI S.r.l. is a multi-division Italian service provider delivering specialized technical assistance, installation, preventive maintenance, repair, and certified safety verification for professional and industrial household appliances and electromedical equipment. The company operates three branches: Servizi Tecnici (authorized service for major brands including Miele), Medical Services (electromedical equipment maintenance serving hospitals, RSA, dental and pharmaceutical laboratories), and Commercial (distribution of medical equipment, accessories, and consumables via MePA procurement). Additional offerings include professional spare parts sales and web-based assistance for private individuals and enabled business clients.

Product overview

CARRADORI S.r.l. is a service company with over 40 years of experience operating in the sale, installation, and maintenance of professional household appliances and electromedical equipment. The company operates as a multi-division structure comprising: Servizi Tecnici (Technical Services) as the core business providing authorized technical assistance for major international brands; Medical Services division specialized in electromedical equipment maintenance and repair serving public and private healthcare facilities; and Commercial division for distribution of medical supplies and equipment to public administration and industry. The product portfolio also includes specialized services for household appliances, professional/industrial appliances, professional spare parts sales, and web-based assistance tools for both private individuals and enabled business clients.

Differentiator

Problem solved

Functional benefit

Brands

• CARRADORI MEDICAL SERVICES: Division specialized in maintenance and repair of electromedical equipment, serving hospitals, clinics, RSA, dental and pharmaceutical laboratories
• CARRADORI COMMERCIAL
• CARRADORI SERVIZI TECNICI

Products and services

• Medical Services (Carradori Medical Services) Specialized division for maintenance and repair of electromedical equipment including biomedical refrigeration, cryogenics, washing and sterilization equipment, serving hospitals, clinics, nursing homes (RSA), pharmaceutical industry, and dental laboratories. Includes preventive maintenance, electrical safety verification per CEI 62-148, leakage current checks, and defibrillator verification with certified documentation.
• Servizi Tecnici (Technical Services) Technical services division providing specialized authorized technical assistance for professional and industrial household appliances including washing machines, refrigerators, dishwashers, cooktops, and ovens. Holds exclusive authorized partnership with Miele for Tuscany region.
• Commercial (Carradori Commercial) Commercial distribution of electromedical equipment, accessories, and consumable materials serving both private and public healthcare sectors. Includes pre-sales technical-formative assistance and post-sales technical-commercial support. Qualified on MePA (Mercato Elettronico della Pubblica Amministrazione) for public administration procurement.
• Professional and Industrial Appliance Services Authorized technical assistance for professional and industrial appliances including exclusive service partnerships with major manufacturing brands. Services include transport, installation, and post-sale service for built-in and free-standing appliances in commercial and industrial settings.
• Household Appliance Consumer Services Household appliance technical assistance and authorized service for major brands covering washing machines, refrigerators, freezers, dishwashers, cooktops, and ovens. Includes transport, installation, and after-sales service for private consumers.
• Professional Spare Parts Sales Sale of professional spare parts for industrial and professional household appliances. Customers can submit photos and specifications for required replacement parts via the company website to ensure correct part identification.
• Web Assistance for Private Customers Web-based service portal for private individuals to request and schedule technical interventions for their household appliances. Enables online intake of service requests with appliance details and problem descriptions.
• Enabled Client Web Ticketing Dedicated ticketing system for enabled business clients to submit and track technical support requests. Provides authenticated access for institutional and enterprise customers with structured request management.

Named customers7 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

One partnership is on record.

• MielecoreStrategic or Co-development PartnerExclusive authorized service partnership for Miele professional appliances and medical equipment in Tuscany. Carradori Medical Services operates as Miele Service Partner providing specialized maintenance, repair, and installation services for Miele products including biomedical refrigeration and cryogenic equipment, washing and sterilization systems.

Scale indicators3 records

Recent moves7 records

Expansion highlights4 records

Broad incumbents

• Olympus Medical: Medical device manufacturer (endoscopy, surgical) with an Italian authorized service network for preventive maintenance and safety verification. Comparable as a broad-incumbent provider of electromedical equipment service to Italian hospitals.
• Dräger: German medical and safety technology company with a large installed base of electromedical and anesthesia equipment in Italian hospitals and an authorized-service partner network. Comparable as a broad incumbent in electromedical service and maintenance.
• Siemens Healthineers: Global medical imaging and electromedical OEM with a large Italian field-service organization. Comparable as a broad incumbent providing preventive maintenance, safety verification, and parts for hospital electromedical fleets.
• Getinge: Swedish medical-technology group with a strong sterilization, surgical, and ICU equipment portfolio serviced by regional partners. Comparable in electromedical and sterilization equipment maintenance, an area in which Carradori also services Miele sterilization systems.
• STERIS: Global leader in sterilization and infection-prevention equipment, with a recurring service and validation business in hospitals. Comparable in sterilization equipment maintenance and compliance documentation, a Carradori Medical Services capability.
• B. Braun: Global medical technology and pharmaceutical company with an extensive hospital service and technical service network across Europe. Competes broadly in electromedical equipment lifecycle services and consumables distribution to Italian hospitals.
• GE HealthCare: Global medical equipment manufacturer and service provider with a significant installed base and field-service network in Italian hospitals. Overlaps with Carradori Medical Services in hospital electromedical maintenance and CEI/EN compliance work.

Direct peers

• Althea Group: Italian healthcare technology management company providing integrated maintenance, electromedical, and managed services for hospitals. Direct overlap with Carradori Medical Services in electromedical equipment maintenance and verification for Italian public/private healthcare facilities.

Regional players

• Buratto Group: Italian group active in healthcare technology services and electromedical equipment support, primarily serving the Italian market. Comparable to Carradori as a regional service provider competing for the same hospital, RSA, and public-sector contracts in northern/central Italy.

Others

• Miele Professional: Manufacturer of professional appliances, laboratory, and medical-grade cleaning/sterilization equipment. Carradori is a 'core' authorized service partner for Miele in Tuscany, making Miele an upstream enabling/supplier relationship rather than a direct competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/carradori.servizitecnici
• LinkedInlinkedin.com/company/carradori-s.r.l.

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CARRADORI