Kerplus

What Kerplus does

Kerplus, operating commercially as CarePlus, is an Egyptian healthcare management company founded in 2002 and headquartered in Maadi, Cairo. The company is structured as an Egyptian SAE (Societe Anonyme Egyptienne) — a private joint-stock company — with a registered capital of 60,000,000 Egyptian pounds and 101–250 employees. Its core business is managing healthcare programs and self-funded health plans for Egyptian corporates, banks, and unions, alongside providing Third Party Administration (TPA) services for Egyptian and foreign insurance companies. Customers include the Egyptian Ministry of Foreign Affairs, Egyptian Stock Exchange for Sustainable Development, Egyptian Taekwondo Federation, and Arab Medical Union.

The underlying technology is a conventional healthcare management platform built around four integrated offerings: a 24/7 call center for subscriber support, self-funded health plan administration, Android-based mobile applications for both subscribers and service providers (available in Arabic and English), and a network search platform covering hospitals, doctors, pharmacies, laboratories, radiology centers, and optics across 25+ Egyptian governorates. No AI/ML, APIs, or proprietary intelligent automation are evidenced; the stack is operational rather than technologically distinctive.

The business model is managed services on a B2B, sales-led motion. CarePlus monetizes through per-member or per-program administrative fees charged to corporate clients and insurance companies for claims processing, network access, and member servicing. Pricing is not publicly disclosed and contracts are customized based on program scope, member count, and coverage requirements. Distribution is direct enterprise sales supplemented by institutional partnerships (government, Rotary, federations) and self-service through mobile apps. Revenue is not publicly disclosed.

Name

Kerplus

Legal name

Careplus SAE

Website

http://www.carepluseg.com

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

101–250 employees

Short description

Kerplus (CarePlus) is an Egyptian healthcare management company that administers self-funded health plans for corporates and provides Third Party Administration (TPA) services for insurance companies across 25+ governorates in Egypt.

Ownership category

akta.pro rank

Product category

Healthcare Administration (Third Party Administrator)

NAICS

Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds (524292)

SIC

Services-Health Services (8000), Hospital & Medical Service Plans (6324)

akta.pro primary industry

Self-Funded Employer Plan TPA (ASO Administration) (HLAEALAA)

akta.pro secondary industry

Care Management & Population Health Program Administration (HLAEALAG)

Keywords

• Health insurance administration
• Third party administrator
• Healthcare program management
• Medical network management
• Self-funded health plans

Headquarters

HQ city

Cairo

HQ country

Egypt

HQ region

Africa

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Third Party Administration (TPA) Services: Managing health insurance policies for Egyptian and foreign insurance companies at high efficiency through specialized teams in medical, pharmaceutical, accounting, and information systems fields
2. Corporate Healthcare Program Management: Managing self-funded health plans for companies, banks, and unions using extensive provider network and advanced IT/communications technology to facilitate access to medical services

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Kerplus (CarePlus) manages corporate and group healthcare programs and administers health insurance policies on behalf of insurance companies as a Third Party Administrator (TPA) in Egypt. It does so through a national provider network of hospitals, doctors, pharmacies, laboratories, radiology centers, and optics centers across 25+ governorates, supported by a 24/7 call center, bilingual Arabic/English Android mobile applications, and an online provider search platform. The company serves corporate clients, banks, unions, government institutions, and insurance carriers.

Product overview

CarePlus operates as a healthcare management platform offering four integrated core services: a 24/7 call center for subscriber support, self-funded health plan management for corporate clients, Android-based mobile applications for both subscribers and service providers, and third-party administrator (TPA) services for health insurance policy management. The platform also includes a network search tool enabling subscribers to find approved service providers across hospitals, doctors, pharmacies, laboratories, radiology centers, and optics centers throughout Egypt. All services are available in both Arabic and English.

Differentiator

Problem solved

Functional benefit

Products and services

• Self-Funded Health Plan Management Management of self-funded health plans for establishments such as companies, banks, and unions, providing medical services to employees and members through CarePlus's extensive provider network and IT and communications technologies.
• Health Insurance Policy Management (TPA)
• 24/7 Customer Service Call Center Round-the-clock call center operating 24 hours, 7 days a week including holidays, responding to subscriber inquiries, directing subscribers to the nearest service provider, resolving treatment-related issues, and recording complaints and suggestions.
• Mobile Applications (Subscriber and Provider) Bilingual Arabic/English Android mobile applications enabling subscribers to search the approved service provider network, view provider information, access directions, and communicate with customer service, and enabling service providers to communicate with CarePlus, follow up on financial dues, validate subscriber IDs, and access additional services.
• Provider Network Search Platform Online platform that allows subscribers to search CarePlus's service provider network by provider type (hospital, doctor, pharmacy, laboratory, radiology, optics), governorate, area, and specialty.

Named customers4 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Four partnerships are on record, tiered minor and core.

• Egyptian Taekwondo FederationminorStrategic or Co-development Partner · 22 June 2023Cooperation protocol between the Egyptian Taekwondo Federation and CarePlus Medical Care, providing medical care services for federation members.
• Egyptian Stock Exchange for Sustainable DevelopmentminorStrategic or Co-development Partner · 7 May 2023Cooperation between the Egyptian Stock Exchange for Sustainable Development and CarePlus to provide medical discount cards for students of Sheikh Melih Community School affiliated with Misr Al-Kheir Foundation in Luxor city.
• Ministry of Foreign Affairs (Egypt)coreStrategic or Co-development Partner · 7 May 2023Cooperation agreement between the Egyptian Ministry of Foreign Affairs and CarePlus for medical insurance services, providing healthcare coverage for ministry employees.
• Rotary Club (Egypt)minorStrategic or Co-development Partner · 20 January 2020Cooperation protocol signed between CarePlus and Rotary Zone representative Dr. Sherif Wali. The partnership involved Mr. Sherif Galal Salem, Managing Director of Marketing and Sales Sector at CarePlus, signed the protocol on behalf of the company. Focus on medical care community initiatives.

Scale indicators2 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• MedNet: MedNet is one of the largest third-party administrators (TPAs) in the MENA region, managing health insurance policies and corporate healthcare programs across multiple countries. It is a direct functional peer to CarePlus's TPA and self-funded employer plan services.
• GlobeMed Group: GlobeMed is a leading MENA healthcare benefits management and TPA company offering claims administration, provider network management, and managed care services. Its service mix directly mirrors CarePlus's TPA and self-funded plan offerings.
• Nextcare (Allmed Group): Nextcare is a regional MENA TPA providing health insurance administration, provider network access, and corporate healthcare program management. It competes for the same corporate and insurer customers as CarePlus across the region.
• Wafa Medical Services: Wafa Medical Services is an Egypt-based healthcare management and TPA company administering medical insurance policies and corporate health plans domestically. It is the closest local direct peer to CarePlus in the Egyptian market.
• Egyptian Healthcare Management Company (EHMC): EHMC is an Egypt-focused healthcare management firm providing corporate healthcare program administration and managed-care services. It is a domestic direct peer competing for the same corporate and insurance-company TPA mandates as CarePlus.

Broad incumbents

• AXA Egypt (GIG Egypt): GIG Egypt (formerly AXA Egypt) is a major multi-line insurer in Egypt offering health insurance products with internal administration capabilities. It competes with CarePlus on the insurer side and can choose to insource rather than outsource TPA functions.
• Allianz Egypt: Allianz Egypt is a large multi-line insurance carrier operating health, life, and P&C lines with internal claims administration. As a major Egyptian health insurer, it is both a potential TPA client for CarePlus and a competitor that could in-source administration.
• MetLife Egypt: MetLife Egypt offers group and individual life and health insurance products to corporate clients in Egypt. It is comparable to CarePlus as a potential TPA customer and as a competitor providing health benefits with in-house administration.

Regional players

• Bupa Arabia: Bupa Arabia is the largest specialized health insurance company in Saudi Arabia, providing health insurance and managed care services regionally. It represents the broader regional benchmark for health insurance/TPA scale that CarePlus's foreign-carrier clients compare against.

Emerging players

• Vezeeta: Vezeeta is a digital healthcare platform operating in Egypt and the wider MENA region, offering appointment booking, telemedicine, and provider network access. While not a TPA, it overlaps with CarePlus on provider directory and digital subscriber engagement.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/care-plus-for-medical-insurance

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Kerplus