County of San Diego

What County of San Diego does

The County of San Diego is a government entity and political subdivision of the State of California, providing health, public safety, and community services to residents across 18 cities and a large unincorporated area. Governed by a five-member elected Board of Supervisors, the County operates an extensive portfolio of departments including Health and Human Services, Child Support Services, Animal Services, Public Health, Behavioral Health, County Library (33 branches), Parks and Recreation, County Fire Authority, and Environmental Health and Quality. With 10,000+ employees and a Recommended 2026-27 Budget of $9.15 billion, the County is funded primarily through tax revenue supplemented by fees for specific services such as property taxes, vital records, permits, and business licenses.

The core service delivery platform is the official sandiegocounty.gov website, which functions as a digital portal aggregating department-specific services and applications. Key digital products include the Child Support Services portal with its Customer Connect 24/7 account access module, the VDOP parentage program, genetic testing services, debt reduction programs, and military/veterans specialized services. The County also operates the Waterscape Rebate Program (a water conservation initiative launched in 2021), the County Equity Impact Grant Program (co-created with the University of San Diego's Nonprofit Institute), the Unclaimed Monies Claim Period, the Alert San Diego emergency notification system, and the Engage San Diego County public input platform. Multilingual support is provided across nine languages via the website, with 211 San Diego offering 24/7 assistance in 200+ languages.

The County's business model is tax-funded public service delivery. Most resident-facing services are provided at no direct charge, while fee-based services generate supplementary revenue. Distribution is achieved through a multi-channel approach: the official website, the 211 San Diego helpline, physical offices in National City, Kearny Mesa, and Escondido, video conferencing for appointments, and physical county administration facilities. The customer base consists of three primary segments: San Diego County residents (primary), local businesses requiring permits and licenses, and nonprofit organizations participating in grant programs. Public engagement is maintained through Board of Supervisors meetings, community planning groups, email newsletters via GovDelivery, and social media presence across Facebook, X, Instagram, and YouTube.

Name

County of San Diego

Legal name

County of San Diego

Website

https://sandiegocounty.gov

Company type

Public

Founded year

1850

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

The County of San Diego is a California government entity providing health, public safety, and community services to 18 cities and unincorporated areas. With 10,000+ employees and a $9.15 billion 2026-27 budget, it delivers services through digital portals, 211 helpline, and physical offices.

Ownership category

akta.pro rank

Product category

Government Public Administration Services

NAICS

Justice, Public Order, and Safety Activities (922), Community Housing Services (62422), Voluntary Health Organizations (813212), Administration of Veterans' Affairs (923140), Police Protection (922120), RV (Recreational Vehicle) Parks and Campgrounds (721211)

SIC

Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Local Public Health & Human Services Administration (BPAIACAK)

akta.pro secondary industries

County/District/Local Health Departments (HLAJAAAB), Parks, Recreation & Cultural Services (BPAIACAI), Behavioral Health & Substance Use Program Funding (Public Health) (HLAJALAI), Non-Communicable Disease Prevention & Chronic Disease Programs (BPAIAJAI)

Keywords

• Public administration services
• Government public health
• Child support services
• Property tax administration
• Emergency notification systems

Headquarters

HQ city

San Diego

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Tax Revenue: The County of San Diego operates primarily on public funding through tax revenue, including property taxes collected by the Treasurer-Tax Collector's Office. The Recommended 2026-27 Budget is $9.15 billion.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

The County of San Diego is a regional government entity that delivers mandated public services including health and human services (Medi-Cal, CalFresh, behavioral health), child support enforcement, animal services, property tax administration, vital records, parks and recreation, fire protection, environmental health, and emergency preparedness to residents across 18 cities and unincorporated communities. Services are accessed through the official county website, the 211 San Diego 24/7 multilingual helpline, and physical offices, with the operating budget funded through tax revenue.

Product overview

County of San Diego operates as a regional government entity providing a digital services platform through sandiegocounty.gov, offering access to health, public safety, and community services across 18 cities and unincorporated areas. The core product is the official county website portal which serves as the primary access point for all county services. Key service offerings include the Department of Child Support Services (with Customer Connect online portal, VDOP parentage program, genetic testing, court preparation, debt reduction, and military services), waterscape conservation rebates, equity impact grants, unclaimed monies claims, and emergency alert systems. The portfolio functions as a platform model where the main website aggregates department-specific services and applications.

Differentiator

Problem solved

Functional benefit

Products and services

• County of San Diego Official Website (sandiegocounty.gov) Official digital portal of the County of San Diego providing residents of 18 cities and unincorporated areas access to government services, departments, elected officials' information, news, and community resources.
• Department of Child Support Services Provides child support case management, payment processing, genetic testing, parentage establishment, court hearing preparation, and employer income withholding services for families across San Diego County.
• Customer Connect 24/7 online account access portal for child support customers to contact caseworkers, receive reminders and updates, view payment history, and update contact information.
• Waterscape Rebate Program Water conservation rebate program launched in 2021 that helps residents improve water quality and reduce water use through landscape modification rebates. Since 2021, the program has engaged over 2,400 residents, paid out over $1.9 million in rebates, converted 1.3 million square feet of turf to sustainable landscaping, and saved an estimated 58 million gallons of water annually.
• County Equity Impact Grant Program Grant program co-created with The Nonprofit Institute at the University of San Diego and grassroots organizations, providing $100,000 operating grants, nonprofit coaching, and peer learning support to small, minority-led nonprofits in San Diego County. Recognized with a 2024 CSAC Challenge Award.
• Unclaimed Monies Claim Period Annual program administered by the Treasurer-Tax Collector's Office enabling San Diego County residents to claim over $1 million in unclaimed funds held by the County from sources such as overpaid property taxes. Approximately 2,200 potential claimants are eligible, with an average claim value of $460.
• Alert San Diego Emergency alert system for San Diego County allowing residents to register cell phones to receive emergency notifications and evacuation instructions.
• Engage San Diego County Online platform for residents to learn about County projects and topics and provide public input on government initiatives.
• Animal Services Provides animal welfare and services for San Diego County, including pet adoption, licensing, and care.
• Public Health Services Public health programs including communicable disease response, vital records oversight, and community health protection across San Diego County.
• Behavioral Health Services Behavioral health and substance use disorder services for San Diego County residents.
• County Library Library services operated across 33 branches throughout San Diego County.
• Parks and Recreation Parks and recreation facilities and programming for San Diego County residents, including camping at County parks.
• County Fire Authority Fire protection and emergency medical services for San Diego County.
• Environmental Health and Quality Environmental health and quality monitoring services for San Diego County.

Quantifiable outcome

• 58 million gallons of water saved annually through Waterscape Rebate Program
• +2 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered core.

• The Nonprofit Institute at the University of San DiegocoreStrategic or Co-development Partner · 30 January 2024The County Equity Impact Grant Program was co-created with The Nonprofit Institute at the University of San Diego. The program provided $100,000 operating grants, nonprofit coaching, and peer learning support to small, minority-led nonprofits. The partnership contributed to major follow-on funding for participating organizations.
• Grassroots OrganizationscoreStrategic or Co-development PartnerThe County Equity Impact Grant Program was co-created with grassroots organizations representing the communities served. This collaborative approach helped identify and address the needs of small, minority-led nonprofits in San Diego County.
• San Diego County ResidentscoreOthersThe Waterscape Rebate Program engaged over 2,400 residents since 2021, facilitating the conversion of over 1.3 million square feet of turf to sustainable landscaping. The program aims to improve water quality and reduce water use through landscape modifications.

Scale indicators9 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Maricopa County: Arizona's largest county operating with the same mandated county service portfolio (health, sheriff, parks, child support) and a comparable population scale. Functions as a peer for water conservation and desert-region service delivery.
• County of Orange: Neighboring Southern California county with a directly comparable service portfolio (health, child support, parks, sheriff) and similar governance under a Board of Supervisors. Comparable scale and demographic profile to San Diego.
• County of Los Angeles: The largest county in California, providing a directly comparable portfolio of health, public safety, child support, and community services across dozens of cities and unincorporated areas. Most analogous to San Diego in governance structure, mandated services, and tax-base funding model.
• Miami-Dade County: Large Florida county with a comparable service mandate including public health, transit, and parks, governed by a County Commission. Comparable in scale and demographic diversity.
• County of San Bernardino: Inland Empire California county with a directly comparable county government structure, service portfolio, and demographic mix. Functions as a regional peer for evaluating service delivery efficiency and program outcomes.
• City and County of San Francisco: Special California entity that combines municipal and county functions. Provides a directly comparable mandated service portfolio (Medi-Cal, behavioral health, child support, public safety) and is a benchmark for digital service innovation in California.
• Harris County: Texas's most populous county, providing a directly comparable portfolio of public health, flood/water management, and community services. Operates at a similar budget scale to San Diego County.
• King County: Washington state's most populous county, providing a directly comparable portfolio of public health, transit, social services, and public safety through a similar elected executive/council governance model. Comparable budget scale and policy innovation profile.
• County of Riverside: Large Southern California county providing the same mandated public services via a Board of Supervisors model. Comparable in geographic scale, with overlapping regional priorities in water conservation and homelessness services.
• Cook County: Illinois's largest county by population, operating a directly comparable public health system, sheriff's office, and social services network. Provides a benchmark for urban county service delivery at scale.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/sandiegocounty
• YouTubeyoutube.com/countysandiego
• Facebookfacebook.com/sandiegocounty
• Instagraminstagram.com/countyofsandiego
• LinkedInlinkedin.com/company/san-diego-public-defender

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Subsidiaries8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about County of San Diego