Hello Neighbor
- Company typePrivate
- Founded2017
- HeadquartersPittsburgh, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
Hello Neighbor firmographics
Firmographics- Name
- Hello Neighbor
- Legal name
- Hello Neighbor
- Website
- https://helloneighbor.io
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
Hello Neighbor industry classification
Industry- Product category
- Refugee Resettlement and Immigrant Integration Services
- NAICS
- Community Housing Services (62422), Emergency and Other Relief Services (624230)
- SIC
- Services-Social Services (8300)
- akta.pro primary industry
- Refugee & Humanitarian Newcomer Orientation (Resettlement Support) (EDAAADAI)
- akta.pro secondary industries
- Community Centers & Neighborhood Support Services (BPAGAEAL), Affordable Housing & Community Development (Housing, Community Land Trusts) (BPAGALAC), Youth Housing, Foster Care & Wraparound Support (Education-Linked) Nonprofits (BPAGADAO)
Keywords
Where Hello Neighbor is headquartered
LocationHeadquarters
- HQ city
- Pittsburgh
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Hello Neighbor business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales
Revenue model
- Foundation Grants: Major funding source from private and community foundations including Richard King Mellon Foundation, The Grable Foundation, Stand Together Foundation, and others. In FY2021 (Jan 2021-June 2022), foundations provided approximately $2.2 million in revenue.
- Government Funding: Federal and state government grants and contracts for refugee resettlement services, including ORR funding and USCRI cooperative agreements. In FY2021, government provided approximately $625,000.
- Individual Donations: Donations from individuals including monthly donors, one-time gifts, and major donors. In FY2021, individuals provided approximately $516,000.
- Corporate Giving: Corporate donations, workplace giving programs, and in-kind donations from businesses. The organization receives $250,000 in annual in-kind donations from individuals and corporate giving.
- Special Events: Revenue from signature events including Home Sweet Home celebration, Birthday of Giving, and annual galas. Events also serve as community building activities.
- Program Fees: Minimal program fee revenue from certain services, approximately $10,000 in FY2021.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Monthly | Free services to refugee and immigrant families |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels8 records
Hello Neighbor product offering
Product offeringCore offering
Hello Neighbor is a 501(c)(3) nonprofit organization that delivers direct refugee resettlement and integration services to newly arrived refugee and immigrant families in Pittsburgh and surrounding Pennsylvania counties. Its core offering is a portfolio of wraparound social service programs covering housing setup, employment placement, education (English language learning, tutoring), family health (perinatal support, case management), immigration legal services, and neighbor-to-neighbor mentorship, all delivered free of charge to clients by a multilingual staff and volunteer network.
Product overview
Hello Neighbor is a 501(c)(3) nonprofit organization based in Pittsburgh, PA, providing a comprehensive portfolio of social service programs to welcome and empower newly resettled refugee and immigrant families. The organization does not operate a traditional product platform; instead, it offers an integrated suite of wraparound services organized into five main categories: (1) Education & Community Empowerment including Family Mentorship, Study Buddy tutoring, ENL Classes, Interpretation Services, and Little Neighbors early childhood programming; (2) Family Health Services including Smart Start perinatal support, Intensive Case Management, and GAPS short-term case management; (3) Employment Services including the Westmoreland Employment Initiative; (4) Resettlement Services including Refugee Reception & Placement; and (5) the national Hello Neighbor Network coalition. The organization also provides Immigration Legal Services and Charleroi Haitian Wellness programming. Over half of staff have lived migration experience, and services are delivered in over 25 languages.
Differentiator
Problem solved
Functional benefit
Brands
- Hello Neighbor Network: A national coalition of grassroots organizations supporting refugees and immigrants across the United States, providing peer learning, capacity building, funding opportunities, and shared resources.
- Smart Start
- Center for Afghan Resilience (Omid e Mahajir)
Products and services
- Family Mentorship Neighbor-to-neighbor mentorship program connecting local volunteer mentor families with newly resettled refugee and immigrant families to guide and support them through early integration.
- Study Buddy Virtual tutoring and educational support program matching English language learner middle and high school students with volunteer tutors, primarily serving students across the City of Pittsburgh.
- Smart Start Culturally tailored perinatal support program providing intensive case management for pregnant refugees and immigrants throughout pregnancy and up to 100 days postpartum, in partnership with UPMC Magee-Womens Hospital.
- Refugee Reception & Placement (Resettlement) Direct refugee resettlement program receiving refugees, SIVs, and Afghan humanitarian parolees across Allegheny County and providing housing setup, employment, and cultural orientation support.
- English as a New Language (ENL) Classes Adult English language instruction for refugees and immigrants ages 18+ at multiple levels (Literacy through Beginner Mid), delivered in partnership with Literacy Pittsburgh.
- Interpretation Services Network of in-house interpreters ensuring refugee and immigrant clients have full access to programs and services, covering over 19 languages including Arabic, Dari, Pashto, Spanish, and Haitian Kreyol.
- Little Neighbors Play-based early childhood programming for refugee and immigrant families with children from birth until school age, hosted in partnership with Carnegie Library of Pittsburgh and focused on early literacy and school readiness.
- Hello Neighbor Network National coalition of nearly 100 grassroots nonprofits serving refugee and immigrant communities across 27 states, providing peer learning, capacity building, fellowship programs, resilience grants, and shared resources.
- Immigration Legal Services Legal services assisting refugees and immigrants with immigration-related matters as part of the organization's expanded comprehensive support offerings.
- GAPS (Short-Term Case Management) Short-term case management program providing transitional services to refugees in need of financial and/or case management support.
- Intensive Case Management Comprehensive case management services for especially vulnerable immigrants and refugees to increase individual or household stability.
- Employment Services Employment placement and support services helping refugee and immigrant individuals and families achieve financial stability through employer connections and ongoing support.
- Westmoreland Employment Initiative Employment initiative connecting immigrant and refugee job seekers in Westmoreland County to local employers.
- Charleroi Haitian Wellness Wellness programming specifically serving the Haitian community in the Charleroi, Pennsylvania area.
- Center for Afghan Resilience (Omid e Mahajir) Dual-agency program with Bethany Christian Services providing holistic, strengths-based, trauma-informed case management, peer support, healthcare coordination, mentorship, and behavioral health services for Afghan Survivors Impacted by Combat.
Quantifiable outcome
- 588 families served in 2025 across 54 zip codes
- +4 more outcomes
Companies that use Hello Neighbor
Customer profileNamed customers5 records
Segments5 records
Ideal customer profiles1 record
Hello Neighbor technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Hello Neighbor partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core, major and supporting.
- U.S. Committee for Refugees and Immigrants (USCRI)coreResettlement agency partner through which Hello Neighbor receives refugees for direct resettlement services. Hello Neighbor operates as a sub-recipient under USCRI's cooperative agreements with the Department of State for Refugee Reception and Placement services in Allegheny County.
- Bethany Christian ServicescorePartnership for the Center for Afghan Resilience (Omid e Mahajir), a three-year dual-agency program through the Office of Refugee Resettlement for Services for Afghan Survivors Impacted by Combat, providing holistic case management, peer support, healthcare coordination, mentorship, and behavioral health services.
- Literacy PittsburghcoreEducational partner providing quality English language instruction for Hello Neighbor's ENL (English as a New Language) classes. Students are assessed through Literacy Pittsburgh before and after enrollment to measure language progress.
- Carnegie Library of PittsburghcoreHost partner for the Little Neighbors early childhood program. The program is hosted at local library branches where families participate in storytimes, sensory play, music, crafts, and library orientations designed to support early literacy and school readiness.
- Staffmark (PCNA)majorPrimary employer partner staffing agency that employs Hello Neighbor refugee clients. Staffmark currently employs 58% of Hello Neighbor's active resettlement clients, providing employment placement and job coaching.
- CleanCaresupportingEmployer partner that employs Hello Neighbor refugee clients. CleanCare employs 29% of Hello Neighbor's active resettlement clients in cleaning and facility services roles.
- UPMC Magee-Womens HospitalcoreHealthcare partner providing maternal health services for Hello Neighbor's Smart Start perinatal program clients. The partnership enables culturally responsive pregnancy and birth support for refugee and immigrant mothers.
- Welcome.UScoreHello Neighbor is a founding council member of Welcome.US and part of the National Welcome Council. Participation in national resettlement efforts and access to resources, training, and networking for the Hello Neighbor Network.
- Tufts University - Refugees In Towns InitiativesupportingResearch partnership with Dr. Karen Jacobsen's Refugees In Towns Initiative for the Race and Racism Research study, conducting qualitative case studies using participatory methods with refugees as co-researchers.
- University of Massachusetts AmherstsupportingResearch partnership with Dr. Linda Tropp's team for the national perceptions survey component of the Refugee Perspectives on Race & Racism in the U.S. research study.
- United Nations High Commissioner for Refugees (UNHCR)supportingGlobal refugee protection agency supporting international refugee resettlement efforts. Hello Neighbor connects with UNHCR referral systems and adheres to international refugee protection standards.
Scale indicators13 records
Recent moves7 records
Expansion highlights6 records
Hello Neighbor competitors and assessment
Company assessmentDirect peers
- U.S. Committee for Refugees and Immigrants (USCRI): National refugee resettlement agency and direct operational partner of Hello Neighbor (sub-recipient relationship); both provide Reception & Placement, case management, and integration services to newly arrived refugees, making them directly comparable in core service model.
- HIAS: Jewish-founded refugee resettlement agency offering Reception & Placement, case management, employment, and integration services across multiple U.S. sites; directly comparable mission and service mix to Hello Neighbor's resettlement program.
- Ethiopian Community Development Council (ECDC): Refugee resettlement and ethnic community-based organization providing Reception & Placement, employment, and case management with cultural/linguistic specialization; comparable nonprofit service model and target population focus.
- Church World Service (CWS): Faith-based refugee resettlement and humanitarian organization operating U.S. Reception & Placement programs with culturally responsive service models; comparable to Hello Neighbor as a refugee-serving agency.
- Lutheran Immigration and Refugee Service (LIRS): Faith-based national refugee resettlement agency providing Reception & Placement, family reunification, and integration support; comparable in mission and federal contract relationships to Hello Neighbor.
- Bethany Christian Services: Direct operational partner of Hello Neighbor on the Center for Afghan Resilience; both provide refugee resettlement, unaccompanied minor services, and case management — directly comparable in core refugee services.
Broad incumbents
- International Rescue Committee (IRC): One of the largest global humanitarian and refugee resettlement organizations operating in the U.S. Comparable as a refugee resettlement and integration service provider, but with vastly greater scale, geographic footprint, and federal contract access.
- Welcome.US: National coordinating body for refugee sponsorship and resettlement of which Hello Neighbor is a founding council member; comparable mission to mobilize private sponsorship and integration support across the U.S.
- Catholic Charities USA: National network providing refugee resettlement, immigration legal services, and case management through diocesan agencies. Comparable service categories but vastly larger scale and broader mission scope.
Regional players
- RefugeeOne: Chicago-based refugee resettlement and social services nonprofit providing resettlement, employment, mental health, and youth programming. Comparable mid-sized nonprofit service model, but operating in a different metro geography.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Hello Neighbor social profiles
Digital presenceHello Neighbor financial estimates
Financial estimateRevenue estimate
Valuation estimate
Hello Neighbor leadership team
Management profileNumber of profiles
Profiles1 record
Hello Neighbor funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Hello Neighbor M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Hello Neighbor
What does Hello Neighbor do?
Hello Neighbor is a 501(c)(3) nonprofit organization that delivers direct refugee resettlement and integration services to newly arrived refugee and immigrant families in Pittsburgh and surrounding Pennsylvania counties. Its core offering is a portfolio of wraparound social service programs covering housing setup, employment placement, education (English language learning, tutoring), family health (perinatal support, case management), immigration legal services, and neighbor-to-neighbor mentorship, all delivered free of charge to clients by a multilingual staff and volunteer network.
Is Hello Neighbor a public or private company?
Hello Neighbor is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Hello Neighbor founded?
Hello Neighbor was founded in 2017. It employs 11 to 50 people.
Where is Hello Neighbor based?
Hello Neighbor is headquartered in Pittsburgh, United States, in the North America region.
How does Hello Neighbor make money?
Six revenue lines are on record. Foundation Grants are the primary driver. The others are government Funding, individual Donations, corporate Giving, special Events and program Fees.
Who are Hello Neighbor's main competitors?
Direct peers on record are U.S. Committee for Refugees and Immigrants (USCRI), HIAS, Ethiopian Community Development Council (ECDC), Church World Service (CWS), Lutheran Immigration and Refugee Service (LIRS) and Bethany Christian Services. Broad incumbents are International Rescue Committee (IRC), Welcome.US and Catholic Charities USA. RefugeeOne is listed as a regional player.
Does Hello Neighbor have an API?
No public API is recorded for Hello Neighbor.
What industry is Hello Neighbor in?
Hello Neighbor's product category is Refugee Resettlement and Immigrant Integration Services. Its primary akta.pro industry code is EDAAADAI, Refugee & Humanitarian Newcomer Orientation (Resettlement Support), with a secondary code of BPAGAEAL, Community Centers & Neighborhood Support Services. Its NAICS code is 62422 and its SIC code is 8300.