Hello Neighbor

Name

Hello Neighbor

Legal name

Hello Neighbor

Website

https://helloneighbor.io

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Refugee Resettlement and Immigrant Integration Services

NAICS

Community Housing Services (62422), Emergency and Other Relief Services (624230)

SIC

Services-Social Services (8300)

akta.pro primary industry

Refugee & Humanitarian Newcomer Orientation (Resettlement Support) (EDAAADAI)

akta.pro secondary industries

Community Centers & Neighborhood Support Services (BPAGAEAL), Affordable Housing & Community Development (Housing, Community Land Trusts) (BPAGALAC), Youth Housing, Foster Care & Wraparound Support (Education-Linked) Nonprofits (BPAGADAO)

Keywords

• Refugee resettlement services
• Immigrant integration support
• Culturally responsive social services
• Community mentorship programs
• Perinatal support for refugees

Headquarters

HQ city

Pittsburgh

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales

Revenue model

1. Foundation Grants: Major funding source from private and community foundations including Richard King Mellon Foundation, The Grable Foundation, Stand Together Foundation, and others. In FY2021 (Jan 2021-June 2022), foundations provided approximately $2.2 million in revenue.
2. Government Funding: Federal and state government grants and contracts for refugee resettlement services, including ORR funding and USCRI cooperative agreements. In FY2021, government provided approximately $625,000.
3. Individual Donations: Donations from individuals including monthly donors, one-time gifts, and major donors. In FY2021, individuals provided approximately $516,000.
4. Corporate Giving: Corporate donations, workplace giving programs, and in-kind donations from businesses. The organization receives $250,000 in annual in-kind donations from individuals and corporate giving.
5. Special Events: Revenue from signature events including Home Sweet Home celebration, Birthday of Giving, and annual galas. Events also serve as community building activities.
6. Program Fees: Minimal program fee revenue from certain services, approximately $10,000 in FY2021.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels8 records

Core offering

Hello Neighbor is a 501(c)(3) nonprofit organization that delivers direct refugee resettlement and integration services to newly arrived refugee and immigrant families in Pittsburgh and surrounding Pennsylvania counties. Its core offering is a portfolio of wraparound social service programs covering housing setup, employment placement, education (English language learning, tutoring), family health (perinatal support, case management), immigration legal services, and neighbor-to-neighbor mentorship, all delivered free of charge to clients by a multilingual staff and volunteer network.

Product overview

Hello Neighbor is a 501(c)(3) nonprofit organization based in Pittsburgh, PA, providing a comprehensive portfolio of social service programs to welcome and empower newly resettled refugee and immigrant families. The organization does not operate a traditional product platform; instead, it offers an integrated suite of wraparound services organized into five main categories: (1) Education & Community Empowerment including Family Mentorship, Study Buddy tutoring, ENL Classes, Interpretation Services, and Little Neighbors early childhood programming; (2) Family Health Services including Smart Start perinatal support, Intensive Case Management, and GAPS short-term case management; (3) Employment Services including the Westmoreland Employment Initiative; (4) Resettlement Services including Refugee Reception & Placement; and (5) the national Hello Neighbor Network coalition. The organization also provides Immigration Legal Services and Charleroi Haitian Wellness programming. Over half of staff have lived migration experience, and services are delivered in over 25 languages.

Differentiator

Problem solved

Functional benefit

Brands

• Hello Neighbor Network: A national coalition of grassroots organizations supporting refugees and immigrants across the United States, providing peer learning, capacity building, funding opportunities, and shared resources.
• Smart Start
• Center for Afghan Resilience (Omid e Mahajir)

Products and services

• Family Mentorship Neighbor-to-neighbor mentorship program connecting local volunteer mentor families with newly resettled refugee and immigrant families to guide and support them through early integration.
• Study Buddy Virtual tutoring and educational support program matching English language learner middle and high school students with volunteer tutors, primarily serving students across the City of Pittsburgh.
• Smart Start Culturally tailored perinatal support program providing intensive case management for pregnant refugees and immigrants throughout pregnancy and up to 100 days postpartum, in partnership with UPMC Magee-Womens Hospital.
• Refugee Reception & Placement (Resettlement) Direct refugee resettlement program receiving refugees, SIVs, and Afghan humanitarian parolees across Allegheny County and providing housing setup, employment, and cultural orientation support.
• English as a New Language (ENL) Classes Adult English language instruction for refugees and immigrants ages 18+ at multiple levels (Literacy through Beginner Mid), delivered in partnership with Literacy Pittsburgh.
• Interpretation Services Network of in-house interpreters ensuring refugee and immigrant clients have full access to programs and services, covering over 19 languages including Arabic, Dari, Pashto, Spanish, and Haitian Kreyol.
• Little Neighbors Play-based early childhood programming for refugee and immigrant families with children from birth until school age, hosted in partnership with Carnegie Library of Pittsburgh and focused on early literacy and school readiness.
• Hello Neighbor Network National coalition of nearly 100 grassroots nonprofits serving refugee and immigrant communities across 27 states, providing peer learning, capacity building, fellowship programs, resilience grants, and shared resources.
• Immigration Legal Services Legal services assisting refugees and immigrants with immigration-related matters as part of the organization's expanded comprehensive support offerings.
• GAPS (Short-Term Case Management) Short-term case management program providing transitional services to refugees in need of financial and/or case management support.
• Intensive Case Management Comprehensive case management services for especially vulnerable immigrants and refugees to increase individual or household stability.
• Employment Services Employment placement and support services helping refugee and immigrant individuals and families achieve financial stability through employer connections and ongoing support.
• Westmoreland Employment Initiative Employment initiative connecting immigrant and refugee job seekers in Westmoreland County to local employers.
• Charleroi Haitian Wellness Wellness programming specifically serving the Haitian community in the Charleroi, Pennsylvania area.
• Center for Afghan Resilience (Omid e Mahajir) Dual-agency program with Bethany Christian Services providing holistic, strengths-based, trauma-informed case management, peer support, healthcare coordination, mentorship, and behavioral health services for Afghan Survivors Impacted by Combat.

Quantifiable outcome

• 588 families served in 2025 across 54 zip codes
• +4 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eleven partnerships are on record, tiered core, major and supporting.

• U.S. Committee for Refugees and Immigrants (USCRI)coreStrategic or Co-development PartnerResettlement agency partner through which Hello Neighbor receives refugees for direct resettlement services. Hello Neighbor operates as a sub-recipient under USCRI's cooperative agreements with the Department of State for Refugee Reception and Placement services in Allegheny County.
• Bethany Christian ServicescoreStrategic or Co-development PartnerPartnership for the Center for Afghan Resilience (Omid e Mahajir), a three-year dual-agency program through the Office of Refugee Resettlement for Services for Afghan Survivors Impacted by Combat, providing holistic case management, peer support, healthcare coordination, mentorship, and behavioral health services.
• Literacy PittsburghcoreStrategic or Co-development PartnerEducational partner providing quality English language instruction for Hello Neighbor's ENL (English as a New Language) classes. Students are assessed through Literacy Pittsburgh before and after enrollment to measure language progress.
• Carnegie Library of PittsburghcoreStrategic or Co-development PartnerHost partner for the Little Neighbors early childhood program. The program is hosted at local library branches where families participate in storytimes, sensory play, music, crafts, and library orientations designed to support early literacy and school readiness.
• Staffmark (PCNA)majorChannel Partner/ Reseller/ DistributorPrimary employer partner staffing agency that employs Hello Neighbor refugee clients. Staffmark currently employs 58% of Hello Neighbor's active resettlement clients, providing employment placement and job coaching.
• CleanCaresupportingChannel Partner/ Reseller/ DistributorEmployer partner that employs Hello Neighbor refugee clients. CleanCare employs 29% of Hello Neighbor's active resettlement clients in cleaning and facility services roles.
• UPMC Magee-Womens HospitalcoreStrategic or Co-development PartnerHealthcare partner providing maternal health services for Hello Neighbor's Smart Start perinatal program clients. The partnership enables culturally responsive pregnancy and birth support for refugee and immigrant mothers.
• Welcome.UScoreStrategic or Co-development PartnerHello Neighbor is a founding council member of Welcome.US and part of the National Welcome Council. Participation in national resettlement efforts and access to resources, training, and networking for the Hello Neighbor Network.
• Tufts University - Refugees In Towns InitiativesupportingStrategic or Co-development PartnerResearch partnership with Dr. Karen Jacobsen's Refugees In Towns Initiative for the Race and Racism Research study, conducting qualitative case studies using participatory methods with refugees as co-researchers.
• University of Massachusetts AmherstsupportingStrategic or Co-development PartnerResearch partnership with Dr. Linda Tropp's team for the national perceptions survey component of the Refugee Perspectives on Race & Racism in the U.S. research study.
• United Nations High Commissioner for Refugees (UNHCR)supportingOthersGlobal refugee protection agency supporting international refugee resettlement efforts. Hello Neighbor connects with UNHCR referral systems and adheres to international refugee protection standards.

Scale indicators13 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• U.S. Committee for Refugees and Immigrants (USCRI): National refugee resettlement agency and direct operational partner of Hello Neighbor (sub-recipient relationship); both provide Reception & Placement, case management, and integration services to newly arrived refugees, making them directly comparable in core service model.
• HIAS: Jewish-founded refugee resettlement agency offering Reception & Placement, case management, employment, and integration services across multiple U.S. sites; directly comparable mission and service mix to Hello Neighbor's resettlement program.
• Ethiopian Community Development Council (ECDC): Refugee resettlement and ethnic community-based organization providing Reception & Placement, employment, and case management with cultural/linguistic specialization; comparable nonprofit service model and target population focus.
• Church World Service (CWS): Faith-based refugee resettlement and humanitarian organization operating U.S. Reception & Placement programs with culturally responsive service models; comparable to Hello Neighbor as a refugee-serving agency.
• Lutheran Immigration and Refugee Service (LIRS): Faith-based national refugee resettlement agency providing Reception & Placement, family reunification, and integration support; comparable in mission and federal contract relationships to Hello Neighbor.
• Bethany Christian Services: Direct operational partner of Hello Neighbor on the Center for Afghan Resilience; both provide refugee resettlement, unaccompanied minor services, and case management — directly comparable in core refugee services.

Broad incumbents

• International Rescue Committee (IRC): One of the largest global humanitarian and refugee resettlement organizations operating in the U.S. Comparable as a refugee resettlement and integration service provider, but with vastly greater scale, geographic footprint, and federal contract access.
• Welcome.US: National coordinating body for refugee sponsorship and resettlement of which Hello Neighbor is a founding council member; comparable mission to mobilize private sponsorship and integration support across the U.S.
• Catholic Charities USA: National network providing refugee resettlement, immigration legal services, and case management through diocesan agencies. Comparable service categories but vastly larger scale and broader mission scope.

Regional players

• RefugeeOne: Chicago-based refugee resettlement and social services nonprofit providing resettlement, employment, mental health, and youth programming. Comparable mid-sized nonprofit service model, but operating in a different metro geography.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/helloneighborhq
• Facebookfacebook.com/helloneighborhq
• LinkedInlinkedin.com/company/hello-neighbor
• Instagraminstagram.com/helloneighborhq

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hello Neighbor