Keolis Thionville Fensch

What Keolis Thionville Fensch does

Keolis Thionville Fensch is a privately-held French mobility operator (SARL, €4,316,000 capital) headquartered in Florange, France, and a wholly-owned subsidiary of the Keolis group. The company operates the Temo'b urban and suburban bus network, marketed as Citeline, across 54 communes in the Thionville-Fensch metropolitan area under an exclusive public service delegation contract with TeMo (Territoires et Mobilités Moselle Nord) running April 1, 2020 through December 31, 2026. The network serves approximately 250,000 inhabitants with 48 regular lines (including 20 main/structuring lines with 15-30 minute peak frequencies), 2 Sunday/holiday lines, and 26+ on-demand Temo'Flex lines covering rural communes and a dedicated PMR service for persons with reduced mobility.

The technical stack is built around a Carte Sans Contact contactless smart card (valid 5 years regionally via the SimpliCit\u00e9s scheme), the Appli Temo mobile application (powered by third-party PYSAE for real-time tracking and disruption alerts), the HubUp platform for on-demand booking, an e-boutique for online subscriptions, and integration with FLUO Grand Est for regional journey planning. Distribution spans two physical boutiques (Thionville and Florange), an e-boutique, authorized depositaries including Super U stores, on-board sales, and postal mail order.

Revenue is generated through a combination of passenger fares (single tickets, carnets, day/group/weekly passes), subscription products (Mouv' general public at €35/month, Jeun's under-26 at €26/month, Senior at €26/month, S'Cool school transport, Pass Tremplin for job seekers, and combined Pass TER + Temo'b for cross-border commuters to Luxembourg), employer subsidies (50-75% under French decree 2008-1501), and the underlying compensation from the TeMo service delegation contract. Customer segments span general commuters, students, seniors, job seekers, persons with reduced mobility, and cross-border workers commuting to Luxembourg.

Name

Keolis Thionville Fensch

Legal name

Keolis Thionville-Fensch

Website

https://citeline.fr

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

101–250 employees

Short description

Keolis Thionville Fensch operates the Temo'b (Citeline) public bus network across 54 communes in the Thionville-Fensch metropolitan area of Moselle Nord, France, under a public service delegation contract with TeMo running through December 31, 2026, serving approximately 250,000 inhabitants.

Ownership category

akta.pro rank

Headquarters

HQ city

Florange

HQ country

France

HQ region

Europe

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Public Transport Fares: Revenue from passenger fares including single tickets, 10-journey carnets, day passes, weekly passes, and various subscription products (monthly and annual). Fares are charged per trip or through pre-paid travel cards loaded with credit.
2. Service Delegation Contract: Operating revenue from the public service delegation contract with TeMo (Territoires et Mobilités Moselle Nord) for bus network operation from April 1, 2020 through December 31, 2026.
3. School Transport Subscriptions: Revenue from school transport passes (Pass S'Cool) for students traveling between home and school, with subsidized pricing for minors and additional options for unlimited travel.
4. Employer Transportation Subsidies: Partial or full employer subsidies for employee season tickets (up to 75% for public sector employees under French decree 2008-1501), creating demand for monthly and annual passes.
5. Cross-Border Commuter Services: Revenue from the PASS RÉGIOZONE for cross-border commuters holding Luxembourg bus subscriptions, and the Pass TER + Temo'b combined train-bus subscription sold at Thionville SNCF station.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

Keolis Thionville Fensch operates the Temo'b public bus network serving 54 communes and approximately 250,000 inhabitants in the Moselle Nord territory of France. The offering encompasses 48 regular bus lines, 26+ on-demand Temo'Flex services, a specialized PMR-adapted transport service, and a full portfolio of subscription products (Mouv', Jeun's, Senior, S'Cool, Tremplin) sold via contactless smart cards, an online e-boutique, and physical retail boutiques.

Product overview

Keolis Thionville Fensch operates the Temo'b urban and suburban bus network across 54 communes in Moselle Nord (~250,000 inhabitants) under a public service delegation from TeMo (Territoires et Mobilités Moselle Nord). The core offering is a multi-modal transit system combining 48 fixed bus lines (20 main/structuring, 44 complementary, 2 Sunday lines), 26+ on-demand Temo'Flex services (including a dedicated PMR-adapted service), an e-boutique for online pass management, and a mobile application (Appli Temo / PYSAE) for real-time information. The fleet is supported by a contactless card system (Carte Sans Contact Temo'b / SimpliCités) carrying a full range of subscription products (Mouv', Jeun's, Senior, S'Cool, Tremplin, TER+ bundle, RégioZone) and pay-per-ride tickets (single, carnet, day, group, 2-day, weekly). Additional services include a P+R car park at Thionville-Metzange, bike parking, and physical retail boutiques in Thionville and Florange.

Differentiator

Problem solved

Functional benefit

Brands

• Temo'Flex: On-demand transport service available by reservation.
• Temo'Flex PMR

Products and services

• Temo'b Bus Network The primary public bus transit network serving 54 communes in the Thionville-Fensch area with approximately 250,000 inhabitants. Operates 48 regular lines including 20 main/structuring lines with 15-30 minute frequencies, complementary lines for outlying communes, and 2 Sunday/public holiday lines.
• Temo'Flex On-Demand Transport On-demand shared transport service operating across the TeMo territory, available through online reservation via HubUp (tad.temoflex.hubup.fr) or telephone, with at least 4 hours advance notice. Covers 26+ territory zones plus enterprise, rail station, and Sunday services.
• Temo'Flex PMR Transport Service Adapted door-to-door transport service reserved for persons with a disability rating of 80% or more residing in TeMo member communes. Requires pre-registration and charges €1.80 per trip on the Temo'b Sans Contact card.
• E-Boutique Online Store Online platform for purchasing and recharging transport subscriptions and tickets. Supports 3x interest-free payment. Used for buying annual, monthly, and occasional passes including Mouv', Jeun's, Senior, and S'Cool passes.
• Appli Temo Mobile Application Real-time transit information mobile application powered by PYSAE, available on iOS and Android. Provides live bus arrival times at stops and alerts for delays or service disruptions.
• Carte Sans Contact Temo'b (Contactless Smart Card) Contactless smart card serving as the primary payment and access medium across the entire Temo'b network. Loaded with single-ride tickets, carnets, day passes, weekly passes, and monthly/annual subscriptions. Valid for 5 years across the Grand Est region via the SimpliCités scheme. Card costs €5 plus €1 for protective case.
• Single Journey Ticket and 10-Journey Carnet Single-ride ticket (€2 purchase / €1.80 reload) valid for 1 hour including transfers and return trips; 10-journey carnet (€15.20) valid for unlimited duration for one or multiple persons.
• Day Pass, Group Pass, and Weekly Pass Day pass (€5.20 purchase / €5 reload) valid all day from first to last bus; Group pass (€14.20) for up to 10 persons boarding at the same stop; Weekly pass (€15.20 purchase / €15 reload) valid for 7 consecutive days with 1.5 hours free circulation per validation.
• Pass Mouv' (General Public Subscription) General public annual/monthly subscription at €35/month or €350/year with unlimited travel. Employer subsidy of 50% available under French decree; public servants receive 75% employer coverage.
• Pass Jeun's (Youth Subscription) Youth subscription for persons under 26 years old at €26/month with unlimited journeys. One month validity from first validation.
• Pass Senior / Pass Senior Plus Senior subscription for residents over 65 living in TeMo territory at €26/month or €260/year. Non-taxable seniors receive free Pass Senior Plus. Unlimited journeys for one year.
• Pass Tremplin (Social Transit Pass) Subsidized social pass providing 40 free monthly journeys for RSA recipients, job seekers (Pôle Emploi), vocational trainees, and subsidized contract workers with income below 80% of SMIC, residing in TeMo's 54 communes.
• Pass S'Cool (School Transport Subscription) School transport subscription for students residing in TeMo communes attending secondary schools (€108/year under 16; €160/year 16-17 years). Optional unlimited travel add-on for €50 covering weekends and holidays. Free from 3rd child onward in the same school year.
• PASS RÉGIOZONE (Cross-Border Commuter Pass) Free multimodal pass combining a SimpliCités card with a cross-border bus subscription, enabling integrated travel across the RegioZone tariff area for cross-border commuters to Luxembourg.
• Pass TER + Temo'b (Combined Train-Bus Subscription) Combined SNCF TER train and Temo'b bus subscription sold at Thionville train station, offering 20% discount on the Temo'b portion (Mouv' monthly/annual or Jeun's monthly).
• P+R Thionville-Metzange (Park and Ride Facility) Park and ride facility with 764 parking spaces, EV charging, carpooling spots, and a secured bike shelter (SimpliCités card access). Services include bakery, pastries, prepared meals, and dry cleaning on site.
• Boîte à Vélos (Free Bicycle Parking) Free supervised bicycle parking at Place de la Liberté in Thionville, accessible with the Temo'b Sans Contact card.
• Line 62 (Uckange Gare – Thionville Foch) New bus line connecting Uckange train station to Thionville Foch, with schedules coordinated with Line 60 departures, introduced in response to rail bridge construction works.

Quantifiable outcome

• Coverage of 54 communes with 48 regular lines and 26 on-demand lines serving ~250,000 inhabitants

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature4 records

Partnerships

Four partnerships are on record, tiered core and minor.

• TeMo (Territoires et Mobilités Moselle Nord)coreStrategic or Co-development Partner · 1 April 2020TeMo is the transport authority that delegated public service operation of the Temo'b bus network to Keolis Thionville Fensch through a public service delegation contract effective April 1, 2020 through December 31, 2026. TeMo defines network policy, routes, schedules, and tariffs, and provides social tariff programs for job seekers, seniors, and secondary school students.
• Keolis GroupcoreStrategic or Co-development PartnerKeolis Thionville Fensch is a subsidiary of Keolis, one of the world's leaders in shared mobility. Keolis provides operational expertise, brand affiliation, and corporate resources to the local subsidiary managing the Temo'b network.
• SNCF TER LorraineminorStrategic or Co-development PartnerPartnership for the Pass TER + Temo'b combined subscription sold at Thionville station, allowing cross-border commuters to use both train and bus services with a single subscription at 20% Temo'b discount.
• Super U (Fontoy and Algrange)minorChannel Partner/ Reseller/ DistributorAuthorized depositary stores selling Temo'b tickets and contactless cards at their retail locations in Fontoy and Algrange.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Lacroix Group: Lacroix Group is a French group operating intercity and regional bus services through Lacroix Bus and similar brands, competing in many of the same municipal and regional tender processes. While focused more on interurban routes, it participates in the same competitive bidding environment for delegated public service contracts.
• Transdev: Transdev is the largest direct competitor in French urban and interurban public transit, operating numerous delegated bus networks across France. As the primary rival for municipal delegation tenders (including TeMo's potential re-tender in 2026), Transdev operates with similar business models, fleet sizes, and contract structures, making it the most directly comparable operator.
• Verbus: Verbus is a French bus operator providing regional and intercity passenger transport services, often participating in the same delegation contract tenders as Keolis subsidiaries. Its similar operational scope and contract-based revenue model make it a relevant comparable for contract economics.
• Cars du Phénix / Phénix Bus: Cars du Phénix is a regional bus operator in eastern France with similar delegated network operations. Its geographic proximity and comparable scale (operating passenger transit in eastern French regions) make it a relevant regional peer for understanding local market dynamics.

Broad incumbents

• Keolis: Keolis is the direct parent company and one of the world's largest shared mobility operators, running transit networks in 13 countries. Keolis Thionville Fensch operates as a local subsidiary under Keolis's delegation contract management, making the parent both operator of comparable networks (e.g., TCL Lyon, networks in Lille, Bordeaux) and the strategic decision-maker for the subsidiary.
• RATP Dev: RATP Dev, the international subsidiary of Paris's RATP Group, operates urban transit, suburban rail, and bus networks globally including multiple French cities. It competes for the same municipal delegation contracts as Keolis and operates comparable fixed-route bus services with similar pricing and contract structures.
• SNCF (parent of Keolis): SNCF owns Keolis and is the French national rail operator. The Pass TER + Temo'b combined subscription shows direct partnership, and SNCF's broader multimodal strategy positions it as both a partner and an adjacent operator with potential to expand into Keolis Thionville Fensch's territory if integration deepens.

Regional players

• RDTL (Réseau de Transport Départemental de la Lozère): RDTL is a regional transit authority (not a direct competitor), but serves as a structural comparable in terms of operating model (delegation-based public transit serving low-to-medium density French regions). Useful for understanding the regulatory and economic template of small-network French transit operations.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/Citeline_Bus
• Facebookfacebook.com/100071839331949
• LinkedInlinkedin.com/company/keolis-thionville-fensch

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Keolis Thionville Fensch