What Crosscare does

Crosscare is the social care agency of the Archdiocese of Dublin, a registered charity (RCN 20169084, CHY-6262) founded in 1941 and headquartered at Clonliffe College, Drumcondra, Dublin 3. It delivers free services to people experiencing homelessness, food poverty, youth marginalisation, migration challenges, and addiction — operating seven homeless service locations, seven food casework centres across Dublin, youth programmes for ages 10-24, the Portland Café, a counselling service, and a global Irish diaspora platform (diasporasupport.ie). Service users are beneficiaries rather than paying customers, and throughput is substantial: over 800 individuals and families accommodated in 2023, 4,500+ marginalised children and young people reached, 1,400+ people seeking international protection supported, 750 families (including 1,500 children) helped with food, and 6,000+ households in contact with advocacy services.

The underlying technology stack is modest and operationally focused: the principal digital asset is the diasporasupport.ie platform (launched September 2023), which provides information, a knowledge hub, a directory, and referral pathways for Irish emigrants and returning citizens worldwide, funded through the Government of Ireland's Emigrant Support Programme. Core service delivery remains physical and people-led through Crosscare's network of accommodation, community, and youth facilities across Dublin, supplemented by a Volunteer Hub and Garda Vetting infrastructure.

The revenue model is grant-and-donation-based rather than commercial. Income is drawn from four streams: public donations (including annual Archdiocese church collections and online appeals), corporate support partnerships, government grants (HSE, Tusla, Department of Children, Equality, Disability, Integration and Youth, Department of Foreign Affairs via the Emigrant Support Programme), and Dublin local authority funding (Dublin City Council, Dún Laoghaire-Rathdown, Fingal, South Dublin). All services are provided free of charge; the organisation operates 501-1,000 staff and is governed by its stated values of Love, Respect, and Excellence, with no private equity, venture capital, or institutional investors in its structure.

Name

Crosscare

Legal name

Crosscare

Website

https://crosscare.ie

Company type

Private

Founded year

1941

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Crosscare is the social care agency of the Archdiocese of Dublin, providing free homeless, youth, food poverty, counselling, migrant, and Irish diaspora support services across Dublin and online, serving thousands of vulnerable individuals and families annually through grant and donation funding.

Ownership category

akta.pro rank

Headquarters

HQ city

Dublin

HQ country

Ireland

HQ region

Europe

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Donations: Crosscare relies on public donations from individuals to support its services. The organization runs annual church collections in the Archdiocese of Dublin and accepts online donations through its website.
2. Corporate Support: Crosscare partners with businesses to support those most in need, as referenced in its corporate support program.
3. Government Grants: Crosscare receives funding from government bodies including the HSE (Health Service Executive), Tusla, Department of Children, Equality, Disability, Integration and Youth (DEDIY), and various local authorities. Funding supports homeless services, youth services, and food poverty programs.
4. Emigrant Support Programme: Crosscare Irish Diaspora Support Project is funded by the Government of Ireland's Emigrant Support Programme.

Pricing tiers

Distribution channels3 records

Marketing channels8 records

Core offering

Crosscare is the social care agency of the Archdiocese of Dublin, founded in 1941 and operating as a registered charity. It delivers community-based social services including homeless accommodation and outreach, youth programmes, food poverty casework, counselling, and dedicated supports for refugees, migrants and Irish emigrants across the Dublin region.

Product overview

Crosscare is a social care agency of the Archdiocese of Dublin providing charitable services to support people and families facing difficult life challenges. The organization operates multiple interconnected services including Homeless, Housing & Welfare Support (running seven homeless services), Crosscare Youth (youth-led programmes for ages 10-24 including counselling, drug & alcohol support, and diversion projects), Refugees/Migrants/Emigrants Services, Portland Café and Food Support (community café combined with food poverty casework), Crosscare Counselling Service, Garda Vetting Process, Crosscare Volunteer Hub, and the Irish Diaspora Support Project. These services are delivered across Dublin through various locations including community centres, hubs, and outreach projects, with the goal of providing love, respect, and excellence to those most in need.

Differentiator

Problem solved

Functional benefit

Brands

• Portland Café: Community café in Portland Row, Dublin 1 providing affordable, nutritious meals and food poverty support services
• Diaspora Support

Products and services

• Homeless, Housing & Welfare Support
• Crosscare Youth
• Refugees, Migrants & Emigrants Service
• Portland Café and Food Support
• Crosscare Counselling Service
• Problem Gambling & Gaming Support
• Irish Diaspora Support Project
• Food Collection and Casework Service
• Pro-Cathedral Outreach Project
• Crosscare Volunteer Hub

Quantifiable outcome

• 72 individuals and 15 families moved into their own homes in 2023
• +3 more outcomes

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

18 partnerships are on record, tiered core and minor.

• Depaul IrelandcoreStrategic or Co-development PartnerCoalition of homeless service providers united to express alarm about housing legislation. Crosscare CEO Conor Hickey signed joint statement with Depaul CEO David Carroll calling for pause in Housing Bill progression.
• Dublin Homeless NetworkcoreStrategic or Co-development PartnerCoalition partner in expressing concerns about housing legislation. Chairperson Louisa Carr signed joint statement.
• Dublin Simon CommunitycoreStrategic or Co-development PartnerCoalition partner. CEO Catherine Kenny signed joint statement on housing legislation.
• NovascoreStrategic or Co-development PartnerCoalition partner. Head of Advocacy and Communications Una Burns signed joint statement on housing legislation.
• Peter McVerry TrustcoreStrategic or Co-development PartnerCoalition partner. CEO Niall Mulligan signed joint statement on housing legislation.
• RespondcoreStrategic or Co-development PartnerCoalition partner. CEO Aoife Waters signed joint statement on housing legislation.
• Simon Communities of IrelandcoreStrategic or Co-development PartnerCoalition partner. Executive Director Ber Grogan signed joint statement on housing legislation.
• ThresholdcoreStrategic or Co-development PartnerCoalition partner. CEO John-Mark McCafferty signed joint statement on housing legislation.
• National Traveller Women's Forum (NTWF)coreStrategic or Co-development PartnerCoalition partner. Coordinator Maria Joyce signed joint statement on housing legislation.
• Safe Home IrelandcoreStrategic or Co-development PartnerJoint partner with Crosscare Irish Diaspora Support Project and Irish Council for Prisoners Overseas on housing policy advocacy for returning Irish emigrants. Made joint submissions to government on Housing Bill concerns.
• Irish Council for Prisoners Overseas (ICPO)coreStrategic or Co-development PartnerJoint partner with Crosscare and Safe Home Ireland on housing policy advocacy for returning Irish emigrants and vulnerable diaspora members.
• Department of Social ProtectioncoreStrategic or Co-development PartnerCrosscare participates in Pre-Budget Forum hosted by the Department. Engagement on social welfare policy and advocacy.
• HSE Social Inclusion National & DNCC officescoreStrategic or Co-development PartnerPartner in problem gambling and gaming support service in Dublin North City and County.
• SASSY (Substance Abuse Service Specific to Youth)coreStrategic or Co-development PartnerPartner in problem gambling and gaming support service, providing youth-specific substance abuse expertise.
• The Snug CounsellingcoreStrategic or Co-development PartnerPartner in problem gambling and gaming support service, providing counselling expertise.
• Crosscare Counselling ServicescoreStrategic or Co-development PartnerPartner in problem gambling and gaming support service, providing counselling services.
• St. Vincent de PaulminorStrategic or Co-development PartnerCoordination on food poverty services. SVP taking over Darndale foodbank operation from Crosscare in 2023.
• Local Swan Youth ServiceminorStrategic or Co-development PartnerCollaboration with Ballybough Youth Service on filmmaking project. Joint entry to Fresh Film Festival.

Scale indicators17 records

Recent moves10 records

Expansion highlights6 records

Direct peers

• Novas: Irish charity providing services to people who are homeless, have experienced domestic abuse, or face disadvantage. Coalition partner with Crosscare; comparable service mix including homeless accommodation, family support, and advocacy.
• Focus Ireland: Ireland's largest national homelessness charity operating prevention, housing, and advocacy services across multiple regions. Directly comparable as a Dublin-headquartered, multi-service social support charity with overlapping homeless-services, youth-services, and policy-advocacy mandates.
• Depaul Ireland: Charity working with people who are homeless or at risk across Ireland. Coalition partner with Crosscare on housing policy advocacy; operates overlapping homeless accommodation and outreach services.
• Simon Communities of Ireland: National homelessness charity providing housing, prevention, and advocacy services. Crosscare and Simon jointly signed coalition statements on housing legislation, indicating directly overlapping service scope and beneficiary populations.
• Respond! Housing Association: Housing association and homelessness service provider. Coalition partner with Crosscare on housing legislation advocacy; comparable in providing supported housing and family services to vulnerable populations.
• Dublin Simon Community: Dublin-focused homeless charity providing emergency accommodation, housing, and outreach services. Coalition partner with Crosscare and a direct competitor for Dublin local authority and HSE homeless-services funding.
• Threshold: National housing charity providing tenancy protection, advocacy, and homelessness prevention. Coalition partner with Crosscare; both deliver homeless prevention services and welfare advocacy to overlapping Dublin client bases.
• Peter McVerry Trust: Dublin-focused housing and homelessness charity providing accommodation, drug treatment, and youth services. Closely comparable to Crosscare in geographic focus, beneficiary demographics, and service-line breadth including youth services.
• St. Vincent de Paul (SVP): Ireland's largest voluntary charity addressing poverty and disadvantage through home visitation and direct aid. Crosscare handed the Darndale foodbank operation to SVP in 2023, evidencing direct operational overlap in food poverty services.

Broad incumbents

• Tusla (Child and Family Agency): Ireland's state agency for child and family welfare. While a funder of Crosscare rather than a direct charity peer, it operates comparable family support, youth services, and aftercare programmes on a much larger scale, setting the regulatory and commissioning context within which Crosscare operates.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/crosscare1
• Facebookfacebook.com/Crosscare1
• LinkedInlinkedin.com/company/crosscare
• Instagraminstagram.com/crosscareireland/?hl=en

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Crosscare