Aldrich Technology Consulting

What Aldrich Technology Consulting does

Aldrich Technology Consulting, LLC is a private, founder-owned IT consulting and support practice founded in 2015 by Chad Aldrich and headquartered at 427 Division Street South in Northfield, Minnesota. The firm delivers technology support services to residential, small business, and nonprofit customers across the Northfield and broader southern Minnesota area via three delivery channels: phone support (main line 507-581-5037, Monday–Friday 9:00 AM to 5:30 PM, with inquiries acknowledged within 48 hours), on-site technician visits with no travel charge for the local service area, and remote assistance sessions executed through Splashtop SOS for Windows systems and a proprietary AldrichTech SOS application for Mac systems.

The service portfolio spans the full small-scale IT stack across both Apple and Windows platforms, including Apple maintenance and upgrades, iOS device support, Apple server installation and management, Mac/Windows integration, PC hardware repairs (display and hard drive replacement), virus and adware removal, small business IT management, wired and wireless networking, printing configuration, backup solutions, software installation, data migration and recovery, mobile device management for iOS, and general technology consulting. The company does not sell software or a platform product; it sells labor-hours and expertise through a professional services, quote-based pay-as-you-go pricing model with no publicly disclosed rate cards.

Aldrich Technology Consulting operates a direct-to-consumer and inside-sales go-to-market model with no intermediaries, generating revenue through service fees billed to individuals and SMB clients. The firm relies primarily on word-of-mouth and referral-driven demand, supplemented by its website (aldrichtech.com) as a digital contact point. It is independently operated with no disclosed institutional investment, funding rounds, parent company, or M&A activity, indicating a bootstrapped, lifestyle-services structure. Named clients are exclusively small local businesses and nonprofits (Pavek Construction, KOWZ Radio, Olive Juice Studios, Energy Concepts), and the firm is not pursuing platform, AI, or product-led expansion based on the available evidence.

Name

Aldrich Technology Consulting

Legal name

Aldrich Technology Consulting, LLC

Website

https://aldrichtech.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

11–50 employees

Short description

Aldrich Technology Consulting is a private, bootstrapped IT consulting firm in Northfield, MN, founded in 2015, that delivers phone, on-site, and remote technical support to residential, small business, and nonprofit customers across southern Minnesota.

Ownership category

akta.pro rank

Product category

IT Support and Consulting Services

NAICS

Other Computer Related Services (541519)

SIC

Services-Computer Programming Services (7371)

akta.pro industry

PRIMARYBPAEAOAI

Endpoint & Mobile Asset Management (UEM/MDM Asset Controls)

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/IT Asset Management & Software Licensing Services

SECONDARYHDACAMAN

Mobile Device Management & Security for Tablets/Ultrabooks (MDM/UEM, Device Encryption)

Hardware, Technology & Telecom/Computing Hardware & Peripherals/Mobile Computing Devices (Tablets & Ultrabooks)

Keywords

• IT consulting services
• Computer repair support
• Small business IT management
• Remote technical assistance
• Mac and PC support

Headquarters

HQ city

Northfield

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. IT Consulting and Support Services: Professional IT consulting and technical support services billed for residential, business, and nonprofit customers. Services include hardware repairs, software installation, network setup, data recovery, and ongoing IT management. Revenue generated through service fees with no travel charge for local Northfield area customers.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels2 records

Core offering

Aldrich Technology Consulting delivers on-demand and project-based IT consulting, technical support, and computer repair services for residential, small business, and nonprofit customers across southern Minnesota. Core offerings cover Apple and Windows hardware repairs, virus and adware removal, network and wireless setup, data backup, recovery and migration, mobile device management, and small business IT management, delivered via phone support, on-site visits, and remote assistance (Splashtop SOS for Windows, proprietary AldrichTech SOS for Mac).

Product overview

Aldrich Technology Consulting offers a unified portfolio of IT support and technology services for residential, business, and nonprofit customers in the Northfield and southern Minnesota area. The company delivers its services through three delivery channels: phone support, onsite service, and remote assistance (via Splashtop SOS). The service portfolio covers Apple and Windows platforms and includes hardware repairs, virus/malware removal, networking, backup solutions, data migration/recovery, mobile device management, and small business IT management. Rather than a software product or platform, Aldrich Technology Consulting provides managed IT services where individual offerings like Apple Maintenance, PC Hardware Repairs, Networking, and Backup Solutions function as discrete service lines within a single consulting practice.

Differentiator

Problem solved

Functional benefit

Products and services

• Apple Maintenance and Upgrades Maintenance and upgrade services for Apple desktops and laptops, including hardware repairs and performance optimization, delivered to residential and business customers.
• iOS Device Support Technical support for iPad, iPhone, and iPod devices, addressing software issues and configuration needs for residential and small business users.
• Apple Server Management and Installation Installation and ongoing management of Apple server infrastructure for small business environments, including setup, configuration, and troubleshooting.
• Mac and Windows Integration Integration services enabling Mac and Windows systems to work together seamlessly within mixed technology environments for residential and small business customers.
• PC Hardware Repairs Hardware repair services for personal computers, including broken display replacement and failing hard drive replacement.
• Virus and Adware Removal Malware removal services for Mac and Windows systems to restore system security and performance after virus or adware infections.
• Small Business IT Management Comprehensive IT management services tailored for small businesses, including ongoing support, technology planning, server maintenance, and mobile device deployment.
• Networking and Wireless Networking Network setup, configuration, and troubleshooting services for wired and wireless business and home office environments.
• Printing Installation and Configuration Installation and configuration services for printers and printing systems across Mac and Windows platforms.
• Backup Solutions and Services Data backup solutions and services to protect against data loss, including cloud and local backup options for residential and business customers.
• Software Installation Installation services for various software applications on Mac and Windows systems.
• Data Migration Data migration services for transitioning information between Windows and Mac systems during platform changes.
• Data Recovery

Named customers5 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Scale indicators2 records

Recent moves4 records

Expansion highlights3 records

Direct peers

• NerdsOnCall: Regional U.S. IT support brand providing in-home, in-store, and remote tech support for consumers and small businesses. Closely matches Aldrich's service mix and SMB/residential customer focus.
• Dataprise: Mid-Atlantic regional MSP providing managed IT, cybersecurity, and cloud services to small and mid-sized businesses. Closely analogous MSP business model, similar SMB customer focus, and recurring managed-services revenue emphasis.
• NerdsToGo: Franchise network of local IT service providers offering on-site computer repair, networking, and small-business IT support. Highly comparable service portfolio and SMB target customer to Aldrich.
• Computer Troubleshooters: International franchise of small-business IT service providers offering on-site computer repair, network setup, and managed IT services. Closely comparable small-business MSP model to Aldrich.
• Geek Squad (Best Buy): Best Buy's consumer/SMB tech support brand offering in-store, in-home, and remote support for Macs, PCs, and mobile devices. Closest national analog to Aldrich's residential and small-business repair/support offering.

Broad incumbents

• CDW: Large U.S. value-added reseller and IT services provider serving SMB, enterprise, education, and government accounts. Comparable in the small-business IT support category as a much larger, broader incumbent.
• CompuCom (Upland): Managed IT services provider now operating under Upland, serving mid-market and enterprise IT support needs. Comparable end-to-end IT support capability at significantly greater scale and geographic reach.
• Office Depot / OfficeMax Tech Support Services: Retail giant's in-store and remote Tech Support Services for PC, networking, and small-business IT needs. Overlaps with Aldrich's SMB and consumer tech-support offering as part of a much broader office-supply portfolio.
• Insight Enterprises: Global IT solutions and services provider spanning hardware, software, and managed services for SMB and enterprise. Overlaps with Aldrich's SMB-focused IT services in a much broader portfolio.

Regional players

• Heartland Tech Help (regional Midwest MSPs): Aggregator category covering small Midwest-based MSPs and IT break/fix shops serving rural Minnesota and Wisconsin SMBs. Comparable service mix and customer profile to Aldrich but operating in different Midwest geographies; no single national web presence.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

• Xx.com/AldrichTechMN

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Aldrich Technology Consulting