Queensland Health

What Queensland Health does

Queensland Health is the Queensland Government department responsible for managing the state's public health system, delivering universal healthcare services to Queensland residents through 16 statutory Hospital and Health Services (HHSs) covering metropolitan, regional, rural, and remote areas of the state. Established under the Hospital and Health Boards Act 2011, the system employs over 100,000 staff across more than 300 career paths and operates public hospitals, community health centers, and the 24/7 13 HEALTH Contact Centre. Services are funded through state government appropriations and Commonwealth contributions and are provided free at point of care to eligible residents, positioning Queensland Health as a statutory monopoly on public health delivery in Queensland.

The organization operates a portfolio of digital health and data platforms, including The Viewer (a cross-HHS clinical data sharing platform being implemented in 2026 to address regional data-access delays), the Health Provider Portal for external provider access, QScript (a prescription monitoring and clinical decision support tool), the Queensland Health Information Knowledgebase (QHIK, an ISO/IEC 11179-compliant metadata repository), the Immunisation Schedule Queensland, the List of Approved Medicines (LAM), and the GIFTR research consent initiative. Clinical service lines span emergency and acute hospital care, mental health, maternal and child health, indigenous health, rural and remote health, specialised services such as the EPPICS endometriosis and pelvic pain clinics at Gold Coast Health, Transition Care Programs for older patients, public health campaigns (notably the annual Flu Facts campaign), and clinical research via the West Moreton Health Clinical Trials Unit and other HHS sites.

As a government state entity wholly owned by the Queensland Government, Queensland Health operates as a non-corporate department with the 16 HHSs functioning as statutory bodies under service agreements with the Department of Health, rather than as separately incorporated subsidiaries. The organization is subject to extensive regulatory oversight, including the Information Privacy Act 2009, Public Health Act 2005, Mental Health Act 2016, Public Records Act 2023, and Information Standard 18 of the Queensland Government Information Security Classification Framework. There are no private shareholders, external investors, or parent companies outside the Queensland Government structure.

Name

Queensland Health

Legal name

The State of Queensland (Queensland Health)

Website

https://health.qld.gov.au

Company type

Public

Founded year

1996

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Queensland Health is the Queensland Government department managing the state's public health system, delivering universal healthcare to Queensland residents through 16 Hospital and Health Services staffed by over 100,000 employees.

Ownership category

akta.pro rank

Product category

Public Healthcare Services

NAICS

General Medical and Surgical Hospitals (622110), Health Care and Social Assistance (62), General Medical and Surgical Hospitals (6221)

SIC

Services-Hospitals (8060), Services-General Medical & Surgical Hospitals, Nec (8062), Services-Health Services (8000)

akta.pro primary industry

State/Provincial/Regional Health Departments (HLAJAAAA)

akta.pro secondary industries

Safety-Net & Public Hospitals (HLAFAAAD), State/Provincial Health Department & Public Health Administration (BPAIABAH)

Keywords

• Public healthcare services
• Hospital and health services
• Emergency medical services
• Health information systems
• Preventive health programs

Headquarters

HQ city

Brisbane

HQ country

Australia

HQ region

Oceania

Offices17 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain

Revenue model

1. Government Healthcare Funding: Queensland Health operates as a government-funded public health system. Public health services are funded through state government budgets and Commonwealth contributions. Services are provided free at point of care to eligible residents through the public healthcare system.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Queensland Health is the Queensland Government department that operates the state's public health system, delivering universal healthcare services free at point of care through 16 Hospital and Health Services. The organisation runs public hospitals, community health centres, emergency departments, preventive health campaigns, maternal and child health programs, mental health services, and indigenous and rural health services across metropolitan, regional, and remote Queensland. It also operates digital health platforms including The Viewer, QScript, and the 13 HEALTH Contact Centre, and funds population-level health education initiatives.

Product overview

Queensland Health operates as a comprehensive public health system serving all Queenslanders through 16 Hospital and Health Services. The organisation provides a portfolio of digital health services and platforms including the Queensland Health public website, the 13 HEALTH Contact Centre (a 24/7 virtual healthcare provider), The Viewer (clinical data sharing platform), Health Provider Portal, QScript (prescription monitoring), and the Queensland Health Information Knowledgebase (QHIK). Healthcare services span specialised clinical programs like EPPICS Clinics for endometriosis, Transition Care Programs for older patients, and the GIFTR health research initiative. The organisation also delivers health education through programs like PPEP Talk and maintains clinical reference tools including the Immunisation Schedule and List of Approved Medicines.

Differentiator

Problem solved

Functional benefit

Products and services

• 16 Hospital and Health Services (HHS) Network
• 13 HEALTH Contact Centre
• 13 HEALTH Virtual Care Services
• The Viewer Platform
• Health Provider Portal
• QScript
• Queensland Health Immunisation Schedule
• List of Approved Medicines (LAM)
• Queensland Health Information Knowledgebase (QHIK)
• GIFTR (Giving InFormation To Research)
• EPPICS Clinics
• PPEP Talk Program
• Transition Care Programs

Quantifiable outcome

• Jointly funding education program reaching 160,000+ students across 1,000+ schools
• +1 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Three partnerships are on record, tiered core and minor.

• Gold Coast HealthcoreStrategic or Co-development Partner · 1 April 2024Gold Coast Health has established EPPICS clinics (Endometriosis and Pelvic Pain Integrated Clinical Services) since April 2024 to provide holistic treatment for endometriosis and pelvic pain patients.
• Pelvic Pain Foundation of AustraliacoreStrategic or Co-development PartnerThe Pelvic Pain Foundation of Australia delivers the PPEP Talk (Period, Pain and Endometriosis Program) educational initiative, jointly funded by Queensland Health and federal government. The program educates approximately 160,000 students across more than 1,000 schools about endometriosis, periods, and pelvic pain, with teenage boys and girls learning together.
• Queensland OmbudsmanminorOthersThe Queensland Ombudsman released a 48-page report in April 2026 finding systemic failures in Queensland Health's interaction with children with disabilities, making 13 recommendations for improvement in child protection systems.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• NSW Health: NSW Health is the New South Wales state government department responsible for public hospitals, community health, and preventive services across NSW. It is the closest direct peer to Queensland Health, operating a similar statutory governance model with Local Health Districts and serving a comparable public-health mandate.
• WA Health (Western Australia Department of Health): WA Health operates Western Australia's public health system, providing hospital and community health services across metropolitan and vast remote areas. Its mix of metro, regional, and remote service delivery makes it highly comparable to Queensland Health's geographic operating model.
• Victoria Department of Health: The Victorian Department of Health manages Victoria's public health system, including public hospitals, mental health, and community health services. It mirrors Queensland Health's role as a state health authority delivering public hospital and preventive health services to its population.
• SA Health: SA Health is the South Australian state government department responsible for public hospitals, community health, and preventive services. It operates a similar governance and funding model to Queensland Health, including Local Health Networks covering metropolitan and regional South Australia.
• Tasmanian Department of Health: The Tasmanian Department of Health runs Tasmania's public health system, with comparable functions to Queensland Health. It faces similar rural-urban service delivery challenges and is structured around state-run hospitals and community health services.
• ACT Health: ACT Health (Canberra Health Services and the ACT Health Directorate) operates the Australian Capital Territory's public health system. While serving a smaller jurisdiction, it performs the same state-level public health department functions as Queensland Health.
• Northern Territory Department of Health: The NT Department of Health delivers public hospital, community, and remote health services across the Northern Territory. Its heavy emphasis on remote Indigenous health delivery makes it functionally similar to Queensland Health's Torres and Cape and North West HHS operations.

Broad incumbents

• Department of Health and Aged Care (Australia): The Australian Government Department of Health and Aged Care administers Commonwealth health policy, programs (Medicare, PBS), and funding that flows to state systems like Queensland Health. It is comparable as a peer health authority, although it focuses on national policy and funding rather than direct service delivery.
• NHS England: NHS England operates the United Kingdom's publicly funded national health system, providing universal hospital and community care. As a much larger national public health system, it shares Queensland Health's universal-access mission and government-funded model, but operates at national scale with different governance.
• Te Whatu Ora (Health New Zealand): Te Whatu Ora is New Zealand's national public health entity, formed by merging 20 District Health Boards in 2022. It shares Queensland Health's role as a publicly funded health system operator with universal access, though it is national in scope and structurally consolidated.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/qldhealthnews
• YouTubeyoutube.com/user/HealthierQueensland
• Facebookfacebook.com/QLDHealth
• LinkedInlinkedin.com/company/queensland-health
• Instagraminstagram.com/qldhealth
• TikToktiktok.com/@qldhealth

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries16 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Queensland Health